Hampton Inn Philadelphia Center City-Convention Center

Hotels
•
Hampton Inn
7.7 (2767 reviews)
1301 Race Street , Philadelphia , US
+1 215-665-9100

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
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Review Highlights

Pros:
Excellent central location and proximity to public transit
Friendly, helpful and professional staff
Comfortable, spacious rooms with modern TVs and microwaves
Good breakfast included; welcome touches (warm cookies)
Cons:
Inconsistent housekeeping (missed servicing, hair or used towels reported)
Aging facilities and maintenance issues (shower backup, worn lobby furniture)
No reliable on-site laundry and limited/expensive parking/valet
Some noise at night for certain rooms

Categories

Cleanliness
6.5
Mixed reports: several guests described rooms as very clean, but others reported hair in the bathroom, used towels left in halls and inconsistent housekeeping service.
Service
8.5
Staff repeatedly praised as friendly, phenomenal and helpful; some operational issues noted (missed room servicing, limited valet presence at early hours) but overall strong service.
Location
9
Consistently highlighted as a major positive — excellent central location, close to downtown, metro and stadiums.
Room Quality
8
Rooms described as comfortable and spacious with modern TVs and microwaves; some guests noted aging facilities and occasional shower/back-up issues.
Amenities
7
Good breakfast and welcome touches (cookies), but shortcomings include no reliable on-site laundry, expensive parking and limited valet availability.
Value for Money
6.8
Mixed perceptions: several guests felt the price was fair for location and breakfast, while at least one guest called the stay overpriced.
Food and Beverage
8
Breakfast and coffee frequently praised and included; one comment requested more savory options at the buffet.
Overall Experience
7.8
Generally positive overall — friendly staff and good location offset ageing/maintenance and occasional housekeeping lapses; some noise reported at night.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Convenient Location
Located just 322 metres from the Pennsylvania Convention Center, Hampton Inn Philadelphia Center City-Convention Center offers easy access to key attractions such as Reading Terminal Market and Independence Hall.

Comfortable Accommodation
Each room is equipped with modern amenities including a flat-screen cable TV, work desk, and private bathroom. Guests can also request a refrigerator and microwave for added convenience.

Great Facilities
Enjoy a complimentary hot breakfast, stay connected with free WiFi access, and unwind at Pub 1301, the on-site bar and lounge open daily. With a 24-hour front desk and a fitness centre, Hampton Inn ensures a comfortable and convenient stay.

Book your stay at Hampton Inn Philadelphia Center City-Convention Center for a memorable experience in the heart of the city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.7
Based on 2767 reviews
Cleanliness: 6.5
Service: 8.5
Location: 9
Room Quality: 8
Amenities: 7
Value for Money: 6.8
Food and Beverage: 8
Overall Experience: 7.8
A
ALICIA • family_with_children • fr
7
Tres bon emplacement
Pros:

Très bon Emplacement! Personnel agréable et bon petit déjeuner

Cons:

Lors de notre arrivée il y avait de courts cheveux collés sur la carrelage de la salle de bain au niveau de la baignoire, pas en grande quantité mais il ne devrait même pas y en avoir un…
Le lendemain Nous avons demandé qu’une serviette soit rajoutée lors du nettoyage de notre chambre car nous étions 3, la femme de chambre l’a bien rajouté mais n’a pas fait la chambre! Nous n’avions même plus de gel douche !

2026-10-31 • via Nuitee
M
McCain • solo_traveller • us
8
2026-10-30 • via Nuitee
D
Delbridge • solo_traveller • us
9
Pros:

Everything

2026-10-30 • via Nuitee
T
Tamar • family_with_children • us
8
2026-10-30 • via Nuitee
M
Medina Coste • couple • us
10
2026-10-29 • via Nuitee
K
Kapadia • family_with_children • us
6
2026-10-29 • via Nuitee
J
Julieth • couple • co
10
Pros:

Lugar limpio, silencioso para descansar, seguro, a 3 cuadras de una estación de metro.

Cons:

NA

2026-10-27 • via Nuitee
C
cynthia • couple • us
10
Ray and Cindy
Pros:

The staff was wonderful the room very comfortable the breakfast was great

2026-10-26 • via Nuitee
M
Mark • couple • gb
4
2026-10-26 • via Nuitee
E
Elaine • extended_group • us
9
2026-10-24 • via Nuitee
A
Angela • couple • nz
9
Very comfortable stay.
Pros:

Close to downtown and with plenty of food options around. Local trains in walking distance as well so if you’re heading to the stadiums it’s all close.

Cons:

The laundry available and doesn’t sound like it has been for a while.

2026-10-24 • via Nuitee
C
Chamik • couple • hu
9
2026-10-23 • via Nuitee
S
Sigrid • solo_traveller • us
10
Excellent services and quick easy process and clean room
Pros:

The warm cookies upon arrival
Even with me arriving early -- I was able to check into my room and it was ready
Enjoyed the access to breakfast

Cons:

I asked if there would be valet services 24/7 mainly because I wanted someone from staff to be present as I had to walk to my rental car a block up at 4:30 am. I confirmed with the guy the night before my flight departed and next morning - no one was there .. thank goodness I arrived safely to my rental at that time of night

2026-10-23 • via Nuitee
Y
Yoram • couple • il
8
Pros:

עשירה ואדיבה

Cons:

מיקום קרוב למרכז אבל בלב שכונה לא תירותית

2026-10-20 • via Nuitee
A
Angela • couple • ca
8
Good location if you don’t need to park
Pros:

The location is excellent for exploring downtown , and the staff were very nice.

Cons:

Parking was very expensive

2026-10-20 • via Nuitee
B
Beth • family_with_children • us
10
Great location for extremely clean!
Pros:

Friendly and kind staff, very helpful with tips about the area

2026-10-20 • via Nuitee
C
Claire • solo_traveller • za
5
Completely overpriced for this stay. I then booked another 5 days stay at half the price, go figure
Pros:

Room was spacious and air conned, breakfast and coffee where good

Cons:

I had to ask continuously for my room to be serviced, it was serviced once during my 5 day stay and only after I asked - supposed to be every other day. Did not like the fact that when enquiring about laundry, there was no possible solution offered (the hotel does not offer a laundry service and did not know of anyone in the area. Upon googling it, found a couple of possibilities a short walk away)

2026-10-19 • via Nuitee
D
Dana • family_with_children • jp
7
Pros:

The staff were phenomenal, extremely friendly and professional. They really took care of our group. They essentially made up for any concerns we had for the aging facilities. The location was great too.

Cons:

I think the hotel is a bit old and the facilities look like they might need some maintenance. The shower backed up easily. The lobby bathroom lacked soup. The lobby chairs were quite worn. When we arrived the halls of our floor were littered with used face towels and other things.

2026-10-19 • via Nuitee
L
Lorna • couple • gb
9
2026-10-19 • via Nuitee
M
Marcella • couple • gb
9
Pros:

Location is great, the room was spacious and with a high quality standard! Very modern TV! There was even a microwave in the room!

2026-10-17 • via Nuitee