Hampton Inn Philadelphia Center City-Convention Center

Hotels
•
Hampton Inn
8.2 (2991 reviews)
1301 Race Street , Philadelphia , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
High prices for amenities

Categories

Cleanliness
7.7
Several reviews mentioned issues with room cleanliness, indicating that while basic standards were met, there were stains and a general old feeling.
Service
9.2
Most reviews highlighted the amazing and friendly staff, with particular praise for their helpfulness.
Location
9.2
Numerous mentions of excellent location, being central and close to various attractions.
Room Quality
7.2
While some rooms were noted as clean, comments also pointed out that they felt tired and in need of freshening up.
Amenities
8.2
Basic amenities were mentioned positively, but some felt certain services were overpriced.
Value for Money
7.7
Concerns were expressed about pricing being high for the quality received, particularly regarding valet services.
Food and Beverage
8.2
Breakfast was described as satisfactory but lacking variety.
Overall Experience
8.2
General consensus was that, despite some issues, the stay was overall pleasant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:42

Property Description

Convenient Location
Located just 322 metres from the Pennsylvania Convention Center, Hampton Inn Philadelphia Center City-Convention Center offers easy access to key attractions such as Reading Terminal Market and Independence Hall.

Comfortable Accommodation
Each room is equipped with modern amenities including a flat-screen cable TV, work desk, and private bathroom. Guests can also request a refrigerator and microwave for added convenience.

Great Facilities
Enjoy a complimentary hot breakfast, stay connected with free WiFi access, and unwind at Pub 1301, the on-site bar and lounge open daily. With a 24-hour front desk and a fitness centre, Hampton Inn ensures a comfortable and convenient stay.

Book your stay at Hampton Inn Philadelphia Center City-Convention Center for a memorable experience in the heart of the city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 47 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 2991 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 7.2
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 8.2
Overall Experience: 8.2
J
Jesus • couple • us
10
2026-06-13 • via Nuitee
H
Helene • extended_group • fr
7
Pros:

le confort de la chambre et la disponibilité du perosnnel

Cons:

le petit déjeuner, pas très varié et ne proposant pas de produits frais et sans sucre (yaourt ou fruits de saisons)

2026-06-10 • via Nuitee
C
César Daniel • extended_group • co
8
Good enough
Pros:

Just stayed there one night - good location, comfortable rooms, good breakfast.

Cons:

Breakfast is good but could be better (adding more fruits and more options).

One guy from the reception desk was not kind (do not remember the name).

2026-06-08 • via Nuitee
S
Shawn • solo_traveller • us
7
It was horrible but I didn’t like it and I more than likely won’t be staying there again.
Pros:

The location

Cons:

The price, the rooms didn’t meet the price point at all.

2026-06-02 • via Nuitee
S
Silas • family_with_children • gb
2
Good room, but terrible, untrained and unpolite staff
Pros:

Location is good. Walkable to city centre and historic area. Breakfast was good, the children loved the waffle machines. The room was beautiful and comfortable.

Cons:

I had very few situations worse than I had on this hotel. On my way to the hotel I called in advance to check everything was ready for our arrival, as I was travelling with 3 children, one of them being a infant and we would get to Philadelphia very late. I just wanted to be able to get in the room and put them in bed immediately. On the phone I was greeted with a very unsympathetic staff that dismissed my concerns completely, did not confirm anything I wanted to confirm saying "I don't know you, where you come from so I can't check anything until you are here". This person proceeded in passing the call to reservations where another person just picked up the phone and put me on hold for a long time. I had to hang up as I was on an international call. Arriving at the hotel, our room was not ready. Only one bed was done. I had to make the sofa bed for my children myself, including assembling the sofa bed, which already had sheets on it as I disassembled the bed, so we had to use those sheets. There were no blankets for my children, no cot for my infant. It was a big mess, and a situation that I did not experience anywhere in the world, not even during this trip in the US on other places. It was a simple, basic request, get the room ready for our arrival, and the hotel fell short in every possible way to the point of being rude to us. Something really strange is happening, the room is actually a good room, but the level of service provided by the staff is appalling.

2026-06-01 • via Nuitee
M
Melissa • solo_traveller • us
9
2026-06-01 • via Nuitee
H
Holly • couple • us
9
Would absolutely stay again!
Pros:

Staff was amazing, breakfast was really good, location was perfect for us.

Cons:

A few more pillows in the room is my only suggestion. The pillows flatten out almost immediately after putting your head on them.

2026-05-31 • via Nuitee
E
E8831BCerica • Couples
2
Thieves!!
Pros:

I wouldn’t stay in this hotel for free.. I and my wife were in the city for a wedding and we stayed for two nights . I unfortunately left my $450 jacket in the closet. We checked out on a Sunday and soon we arrived Texas, I called the hotel so I could provide them with a shipping label to have them mail it to me, and after a couple of calls and emails, I was told told they couldn’t find it.
It wasn’t a piece of jewelry, wristwatch or a cellphone, A WHOLE JACKET!! A brand new jacket that I had only worn once.. I wore it to the hotel, and to the cocktail party that Friday night!
I hung it up in the closet and cos that was the only thing we put in the closet, we just simply forgot.
I have forgotten stuff before in a hotel, they were the ones that called me about it but these ones claimed “they didn’t find anything “
Apparently whoever cleaned the room stole it, and instead of the management to carry out an investigation, not to find the jacket but also to deter future occurrence, they simply told they didn’t find it, like it just vanished from the closet!

2026-05-30 • via Tripadvisor
E
Edward • solo_traveller • us
10
Pros:

The staff, food and free parking. The room was very cozy.

Cons:

Location a little secluded.

2026-05-30 • via Nuitee
C
Caner • solo_traveller • tr
7
Pros:

For such a brand, service stards can be higher. Breaksfast is very limited. They put an empty mini bar in the rooms.

2026-05-30 • via Nuitee
A
Altair • extended_group • br
8
Pros:

Cafe da manhã

Cons:

Não arrumaram o quarto

2026-05-29 • via Nuitee
A
Altair • couple • br
8
Pros:

Camas boas

Cons:

Serviço de quarto

2026-05-28 • via Nuitee
D
Davaasuren • family_with_children • mn
10
2026-05-27 • via Nuitee
D
Davaasuren • family_with_children • mn
10
2026-05-27 • via Nuitee
A
aurelie • family_with_children • fr
5
Décevant.
Pros:

Son emplacement, à quelques pas du reading market.

Cons:

Infrastructures vieillissantes, petit déjeuner de mauvaise qualité, cet hôtel ne vaut pas du tout le prix payé.

2026-05-26 • via Nuitee
A
Angela • solo_traveller • us
5
2026-05-26 • via Nuitee
Z
Zhu • extended_group • us
8
2026-05-23 • via Nuitee
A
aranay • Business
2
no room cleaning
Pros:

I stayed in the hotel for 3 days, not a single time my room was cleaned despite my repeat requests to front desk. Location is great.

2026-05-19 • via Tripadvisor
V
Vinchel • solo_traveller • sg
7
Pros:

Spacious room

Cons:

Loud aircon noise. Lighting could improve

2026-05-19 • via Nuitee
S
S32987A • Family
4
Poor front desk and services
Pros:

Avoid. Can’t believe this is a Hilton branded hotel. Front desk staff were surly and unhelpful. Had a small request of housekeeping not responded to three times. Room was basically clean but details poor; shower diverter broken so water pressure weak, industrial style tile and vanity, hardly any flow from sink etc. Workout room had 3 treadmills, two completely broken and one screeching like it hadn’t been lubricated or serviced in years. Overall the hotel seems to be banking on location next to convention center-but in other directions the neighborhood is sketchy and barren. One positive-the valet car system was clear and efficient. But overall the impression was poor training and little effort in upkeep. Avoid.

2026-05-18 • via Tripadvisor