Renaissance New Orleans Pere Marquette French Quarter Area Hotel

Hotels
Renaissance Hotels & Resorts
8.5 (422 reviews)
817 Common Street , New Orleans , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Cons:
Service issues
Poor food service

Categories

Cleanliness
7.96
Issues with room details; the room was not as nice as in photos and thermostat was broken.
Service
9.23
Mixed sentiment; some staff were rude during check-in, but manager was helpful.
Location
9.47
The location is praised for its convenience and proximity to attractions.
Room Quality
7.92
Room was described as small and bed was hard, impacting overall comfort.
Amenities
8.65
Basic amenities were present, but slow service in food and beverage was noted.
Value for Money
8.41
Room quality and service caused some dissatisfaction given the price.
Food and Beverage
7.46
Coffee shop service was slow; did not receive service due to wait times.
Overall Experience
8.93
Overall experience was mixed with positive location and comfort aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:16

Property Description

Luxurious Accommodations
Indulge in modern rooms adorned with local art, featuring Pay TV, CD player, and convenient tea/coffee facilities.

Convenient Location
Located just steps away from the vibrant French Quarter, and a short drive to popular attractions like the Superdome and Audubon Park.

Top-Notch Amenities
Enjoy cable TV, a state-of-the-art fitness center, dry cleaning services, and the exclusive experience of 2 concierge levels.

Experience the perfect blend of luxury and convenience at Renaissance New Orleans Pere Marquette French Quarter Area Hotel. Book your stay now to elevate your travel experience.

Important information:

In-room WiFi is available for an extra fee of USD 10.95 per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 42.94 per day.

Location

Guest Reviews

8.5
Based on 422 reviews
Cleanliness: 7.96
Service: 9.23
Location: 9.47
Room Quality: 7.92
Amenities: 8.65
Value for Money: 8.41
Food and Beverage: 7.46
Overall Experience: 8.93
B
Bailey couple us
10
2026-07-11 via Nuitee
L
LaToya solo_traveller us
5
Pros:

The location was great and the cleaning , room service and bar staff were great!

Cons:

When I checked in, we were not greeted right away while standing at the front desk to check in. When they finally acknowledged us; I was not told about the perks of being a member. I also didn't receive everything that other members in my teir received. Our room stayed warm, even with the air on 60 and there was no circulation in the bathroom at all. We were there for our class reunion and multiple people includimg myself seen bugs.

2026-07-03 via Nuitee
G
G2289GWseanm Business Springfield, Fairfax County, Virginia
10
Business trip and fun
Pros:

Stayed here for a conference and some fun afterward. The hotel is not far off Canal St. and close to the French Quarter.

Our stay was wonderful. The room was adequate for what we needed. The staff made our stay a 5. They offered us ponchos when it rained. They gave us bottles of water and offered an aperol spritz. They couldn't have been more accommodating for anything we needed.

Definitely a great choice.

2026-06-21 via Tripadvisor
A
austinfW1948SZ Business
10
Great Hotel
Pros:

Hotel was clean, staff were friendly, valet (Dave) was prompt and never had me waiting for my car. I will be back.

2026-06-19 via Tripadvisor
M
M3379QGchrism Business
10
Great Welcome
Pros:

Wonderful welcome to the hotel. Thank you!

2026-06-17 via Tripadvisor
D
diamondlshy21 Family Stone Mountain, Georgia
10
Our family Vacation at Renaissance Per Marquette
Pros:

This hotel is always my favorite go to when I’m in town. It’s literally close to everything and very accommodating. Also, our valet Dave was very friendly and helpful. He gave us suggestions and helped us with any questions we had. I will say that with Dave being our first interaction that really set the tone for everyone we came in contact with after him.

2026-06-15 via Tripadvisor
J
johannamC830XX Business
10
Great service
Pros:

Always enjoy staying at the Renaissance!

2026-06-15 via Tripadvisor
S
Sunshine49306369141 Family
10
Valet parking.
Pros:

I want to thank Winston Robinson for helping our family today in the Valet Car park! He was very nice and was working hard.

2026-06-14 via Tripadvisor
F
F639YLlisaa Friends getaway
10
Our stay at the Pere Renaissance…
Pros:

Clean, friendly hotel staff, great valet service! Historic charm with modern amenities. The Tackle Box Restaurant, inside the hotel, has a nice menu with brunch choice late into the day. Convenient location in the heart of the French quarter.

2026-06-14 via Tripadvisor
P
P1498VFninam Friends getaway
8
Wedding weekend
Pros:

In town for a wedding at church around the corner so location was convenient. Hotel was fine, staff helpful and friendly. Room was clean but somewhat worn. Bathroom clean. AC worked pretty well but sort of loud. Good if you like white noise while sleeping.

2026-06-14 via Tripadvisor
P
Paradise611501 Friends getaway
10
Unexpected surprise
Pros:

It started when I pulled up in the parking garage. Typically, this us just a needed transactional event. Jermaine greeted me with such a pleasant demeanor! Found out that I was from LA, but moved about 10 years ago, and welcomed me home! He answered my questions with a smile and directed me to a shortcut to the hotel. I left my cell phone in my car, but didn’t realize until I was in the hotel. I went back to the parking garage and he said…Forgot your phone? I saw it in the car. Let me run and get it for you right away!” Wow! That was different. I visited with my friends then it was time to leave. He remembered me when I walked up (after several hours) and jumped to get my car. What a happy and kind young man. Unexpected. Y’all have a winner of an employee!

2026-06-13 via Tripadvisor
T
T5844TGaprilh Family
10
Best attendants
Pros:

The parking lot attendants were amazing. North and Dave gave us top notch service.

2026-06-13 via Tripadvisor
G
geoffmE2100IC Solo travel
10
Great experience.
Pros:

Very good experience. I appreciate the attentiveness of the staff.

2026-06-13 via Tripadvisor
1
174alican Business
10
Luxury & Family Feels
Pros:

Location was convent. Valet staff made us feel like family. Room was clean and check in/out experience was pleasant and smooth.

2026-06-13 via Tripadvisor
N
nphij Solo travel
10
Wonderful valet experience
Pros:

I would like to say my overall stay was amazing for the simple fact that valet service was great. Soon as I arrived to the hotel I was greeted by this gentleman name Jermaine and he took great care of me and my family the entire time . 10/10 recommendation.

2026-06-13 via Tripadvisor
7
726shellies Business
10
Excellent
Pros:

Dave was awesome!! Super friendly and a great sense of urgency.

2026-06-10 via Tripadvisor
N
naominK3507KR Solo travel
10
Best experience
Pros:

My valet Thanh was so helpful and help with getting things in my car , was fast and efficient in getting my vehicle. I will definitely be back and only let him handle my car from now one

2026-06-08 via Tripadvisor
7
741zackm Solo travel
10
Absolutely amazing
Pros:

Absolutely outstanding valet service! The staff was professional, friendly, and incredibly efficient. From the moment I arrived, Thanh greeted me with a smile and handled my vehicle with great care. The pickup and drop off process was quick and seamless, making the entire experience stress-free. It’s rare to find service this attentive and reliable. I highly recommend them and will definitely use their valet service again!

2026-06-07 via Tripadvisor
G
Global11393501464 Couples
10
Everyone was friendly, and everyone made the process easy.
Pros:

We had 3 different Valet attendants, and all were great. Dave was our last one, but I dont recall our previous 2. I really appreciated each of them. We had good housekeeping and a good Check-in/out with the Front desk as well. Zero complaints!

2026-06-07 via Tripadvisor
X
X4488PYtroyb Solo travel
10
Great service
Pros:

5 out of 5. Dave had checked out and ready to go in no time.

2026-06-07 via Tripadvisor