Renaissance New Orleans Pere Marquette French Quarter Area Hotel

Hotels
•
Renaissance Hotels & Resorts
8.5 (378 reviews)
817 Common Street , New Orleans , us

listing image 1
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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Cons:
Service issues
Poor food service

Categories

Cleanliness
7.96
Issues with room details; the room was not as nice as in photos and thermostat was broken.
Service
9.23
Mixed sentiment; some staff were rude during check-in, but manager was helpful.
Location
9.47
The location is praised for its convenience and proximity to attractions.
Room Quality
7.92
Room was described as small and bed was hard, impacting overall comfort.
Amenities
8.65
Basic amenities were present, but slow service in food and beverage was noted.
Value for Money
8.41
Room quality and service caused some dissatisfaction given the price.
Food and Beverage
7.46
Coffee shop service was slow; did not receive service due to wait times.
Overall Experience
8.93
Overall experience was mixed with positive location and comfort aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:16

Property Description

Luxurious Accommodations
Indulge in modern rooms adorned with local art, featuring Pay TV, CD player, and convenient tea/coffee facilities.

Convenient Location
Located just steps away from the vibrant French Quarter, and a short drive to popular attractions like the Superdome and Audubon Park.

Top-Notch Amenities
Enjoy cable TV, a state-of-the-art fitness center, dry cleaning services, and the exclusive experience of 2 concierge levels.

Experience the perfect blend of luxury and convenience at Renaissance New Orleans Pere Marquette French Quarter Area Hotel. Book your stay now to elevate your travel experience.

Important information:

In-room WiFi is available for an extra fee of USD 10.95 per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 42.94 per day.

Location

Guest Reviews

8.5
Based on 378 reviews
Cleanliness: 7.96
Service: 9.23
Location: 9.47
Room Quality: 7.92
Amenities: 8.65
Value for Money: 8.41
Food and Beverage: 7.46
Overall Experience: 8.93
C
carla • family_with_children • us
10
Pros:

Nice waitress at tacklebox

2026-03-24 • via Nuitee
D
Dezira • solo_traveller • us
10
2026-03-09 • via Nuitee
E
E4444YOmikes • Business • Fort Walton Beach, Florida
10
Topknots facility can’t wait to go back!!
Pros:

Everyone there was so kind and helped us from luggage to parking the car to the valet… Excellent!!!

2026-03-03 • via Tripadvisor
L
LaurieF_13 • Family
10
Great experience!
Pros:

Spent 3 days with family and had a wonderful time! Everyone was helpful and professional! Shout out to Cardell and Dylan from valet parking!!

2026-02-28 • via Tripadvisor
F
Foriest • family_with_children • us
1
Pros:

I booked on booking.com and the lady at the front desk claim she couldn't pull up my comfmation so I ended looking my money that I booked on booking.com and still had to pay 189.00 for another room

2026-02-28 • via Nuitee
H
Helen • family_with_children • ca
7
A comfortable hotel in NOLA, but be aware of what time of year you travel
Pros:

The room was clean and comfortable. It was a nice size. The washroom was also clean and had lots of towels, soap, etc. The location was good as it was a block from Canal Street. The staff were friendly.

Cons:

The restaurant food was just okay, not amazing. The bar area that is not part of the restaurant was closed, which is unfortunate as it had comfy seating there. We chose the wrong time of year to travel to New Orleans as we were not interested in the insanity of Mardi Gras. So the hotel like everywhere else was noisy in the middle of the night as guests came back to their rooms. Not the hotel's fault, but something to be aware of when choosing to travel to NOLA.

2026-02-23 • via Nuitee
A
Alvaro • family_with_children • br
7
2026-02-08 • via Nuitee
Y
Y493HFkarenb • Friends getaway
4
Great Staff, Shabby Rooms
Pros:

The staff at the hotel are wonderful, and the location is decent. BUT, our room was horribly shabby. I can handle old or outdated items, but the furniture, walls, fixtures, etc. were scratched, worn, and generally grungy. If you are a Marriott member, you may want to look elsewhere for your points.

2026-02-04 • via Tripadvisor
S
Shawnta Smith • family_with_children • us
10
2026-01-28 • via Nuitee
J
jason • family_with_children • us
4
Pros:

Staff was friendly

Cons:

Room 901 was terrible. The elevators were right on the other side of the bed so it sounded like a train all night.

2026-01-20 • via Nuitee
K
Karla • family_with_children • us
7
2026-01-20 • via Nuitee
S
Sergey • couple • us
10
2026-01-19 • via Nuitee
R
Roy • couple • us
10
2026-01-19 • via Nuitee
N
Nikita • couple • us
10
2026-01-04 • via Nuitee
T
Tina • extended_group • us
6
Pros:

Location was convenient

Cons:

A little loud with noise from outside

2026-01-03 • via Nuitee
D
Duncan • couple • us
6
Overall our stay was ok.
Pros:

The room was pretty nice but small. The staff inside the hotel were not super friendly.

Cons:

The valet hit my car on a concrete pillar. The manager was nice about it but it did cause a few issues that are now following us home. The bed was also very hard.

2026-01-02 • via Nuitee
N
Nancy • family_with_children • us
10
I loved the hotel as a comfortable and convenient place to relax after a busy day of sight-seeing.
Pros:

The location is quiet, off the main street which is Canal Street, one block away. The hotel was beautiful and comfortable, the bed was great, the bathroom was large and well-appointed. The location is near the French Quarter and walking distance to restaurants, drug stores, trolley stop and more.

Cons:

The lobby coffee shop was disappointing because the service was very slow. I didn't even get any coffee because the wait was too long. Not sure if it was due to short staffing or what the problem was.

2025-12-31 • via Nuitee
T
Tytianda • couple • us
10
Pros:

The views

Cons:

N/a

2025-12-29 • via Nuitee
O
Orlanda • couple • us
1
Pros:

Nothing

Cons:

Nothing

2025-12-29 • via Nuitee
L
Lorena • solo_traveller • us
9
2025-12-22 • via Nuitee