Residence Inn by Marriott Charlotte Piper Glen

Hotels
•
Residence Inn
8.5 (457 reviews)
5115 Piper Station Drive , Charlotte , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean common areas
Great service
Cons:
Cleanliness issues
Pest problems
Outdated rooms
Noise disturbances

Categories

Cleanliness
6.5
Multiple mentions of cleanliness issues including musty odors, stains, and bugs.
Service
10
Many reviews referenced excellent service and friendly staff.
Location
9.5
Positive comments about the location being convenient and enjoyable.
Room Quality
8
Some positive experiences noted, but also reports of outdated rooms and pest issues.
Amenities
8.5
Amenities were generally praised, though updates were needed in some rooms.
Value for Money
8
Mixed feedback regarding value, some negative comments about the hotel not meeting expectations.
Food and Beverage
9
The breakfast and dining options received good reviews.
Overall Experience
8.5
Overall mixed experiences with some notable positive aspects offset by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:16

Property Description

Convenient Location
Located just off Interstate 485, Residence Inn by Marriott Charlotte Piper Glen offers easy access to the city while providing a peaceful retreat for guests.

Suite Perks
Enjoy the convenience of a fully equipped kitchen, cable TV, work desk, and coffee maker in every suite, ensuring a comfortable stay for both leisure and business travelers.

On-Site Amenities
Take advantage of the outdoor swimming pool, fitness center, basketball court, and laundry facilities during your stay. With free Wi-Fi and on-site parking, everything you need is right at your fingertips.

Experience the perfect blend of comfort and convenience at Residence Inn by Marriott Charlotte Piper Glen. Book your stay now for a memorable visit to Charlotte.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 457 reviews
Cleanliness: 6.5
Service: 10
Location: 9.5
Room Quality: 8
Amenities: 8.5
Value for Money: 8
Food and Beverage: 9
Overall Experience: 8.5
D
Daniel • solo_traveller • us
9
Pros:

Great location and size of room

Cons:

No USB Ports in the room to change devices

2026-07-20 • via Nuitee
S
Shravan • family_with_children • us
4
Cons:

Roaches!

2026-07-10 • via Nuitee
W
Winter • family_with_children • us
10
2026-07-06 • via Nuitee
A
Antonio • solo_traveller • us
5
Great location, but not what I expected from a Residence Inn
Pros:

The staff was quite responsive and that made up for the other concerns.

Cons:

The toilet was constantly making noise and the rack in the shower was not secured properly.Kids were constantly running in the halls. Workout room had no way to control temperature with front desk assistance.

2026-07-02 • via Nuitee
G
Grace • family_with_children • us
4
Pros:

Staffing and was comfortable

Cons:

Dish washer leaked, and had a musty cigarette smell in the room

2026-06-26 • via Nuitee
J
Jones • solo_traveller • us
10
Pros:

The bed was really comfortable. The room was very spacious and nice.

2026-06-05 • via Nuitee
J
Jennifer • solo_traveller • us
10
2026-05-17 • via Nuitee
R
Richard • solo_traveller • us
9
2026-05-08 • via Nuitee
E
England • extended_group • us
8
Pros:

Breakfast was good. Location was great for our area activities.

Cons:

Room furnishings are aged and need to be updated

2026-05-07 • via Nuitee
H
Heather Coleman • couple • us
6
Location fantastic, everything else subpar.
Pros:

Location was great. We have stayed her before and gave rave reviews.

Cons:

This stay, the bed was AWFUL!!! They need new beds. The staff was not a friendly as before. Will give the place 1 more chance.

2026-05-07 • via Nuitee
B
Brown • family_with_children • us
4
Pros:

Didn’t have any

2026-05-06 • via Nuitee
A
Abril • family_with_children • us
7
2026-05-04 • via Nuitee
L
Leeanne • couple • us
5
Enough said.
Pros:

Everything about the property was nice.

Cons:

There was a cockroach in my room.

2026-05-01 • via Nuitee
K
Keith • solo_traveller • us
8
2026-04-27 • via Nuitee
J
Jessica • solo_traveller • us
9
2026-04-21 • via Nuitee
M
Murphy • couple • us
10
2026-04-06 • via Nuitee
W
Wane • couple • us
9
2026-03-26 • via Nuitee
W
William • family_with_children • us
1
Pros:

N/A

Cons:

My card was charged twice the nightly stay was $297.00 for Friday March 13th to March 15th Sunday .My mother paid $211.00 and I paid $86.34 that was on Friday.
Saturday came and my mother had miscommunication with the first desk and they asked her to leave the hotel so that means we didn't stay the whole weekend so a refund of $148.67 had been refunded back to her that fine.
We check into the Hampton inn on Saturday March 14th and check out March 15th.
March 15th I've seen that my card was being charged $62.33 out of nowhere after checking out on Saturday.
We talked to the GM and tried to get it fixed First he said he was gonna fix it then most recent march 17th when I had my card company on the phone he tried to change up what he said so now my card is charged with $62.33 and I'm fighting to get my money back.

2026-03-18 • via Nuitee
A
Amy • family_with_children • us
4
2026-03-18 • via Nuitee
M
Mona • extended_group • us
7
It was okay.
Pros:

Clean

Cons:

Old furniture

2026-03-16 • via Nuitee