Residence Inn by Marriott Charlotte Piper Glen

Hotels
Residence Inn
8.5 (429 reviews)
5115 Piper Station Drive , Charlotte , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean common areas
Great service
Cons:
Cleanliness issues
Pest problems
Outdated rooms
Noise disturbances

Categories

Cleanliness
6.5
Multiple mentions of cleanliness issues including musty odors, stains, and bugs.
Service
10
Many reviews referenced excellent service and friendly staff.
Location
9.5
Positive comments about the location being convenient and enjoyable.
Room Quality
8
Some positive experiences noted, but also reports of outdated rooms and pest issues.
Amenities
8.5
Amenities were generally praised, though updates were needed in some rooms.
Value for Money
8
Mixed feedback regarding value, some negative comments about the hotel not meeting expectations.
Food and Beverage
9
The breakfast and dining options received good reviews.
Overall Experience
8.5
Overall mixed experiences with some notable positive aspects offset by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:16

Property Description

Convenient Location
Located just off Interstate 485, Residence Inn by Marriott Charlotte Piper Glen offers easy access to the city while providing a peaceful retreat for guests.

Suite Perks
Enjoy the convenience of a fully equipped kitchen, cable TV, work desk, and coffee maker in every suite, ensuring a comfortable stay for both leisure and business travelers.

On-Site Amenities
Take advantage of the outdoor swimming pool, fitness center, basketball court, and laundry facilities during your stay. With free Wi-Fi and on-site parking, everything you need is right at your fingertips.

Experience the perfect blend of comfort and convenience at Residence Inn by Marriott Charlotte Piper Glen. Book your stay now for a memorable visit to Charlotte.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 429 reviews
Cleanliness: 6.5
Service: 10
Location: 9.5
Room Quality: 8
Amenities: 8.5
Value for Money: 8
Food and Beverage: 9
Overall Experience: 8.5
J
Jerome family_with_children us
9
Pros:

Staff helpful. Good morning breakfasts...could improve on coffee selection...too strong

Cons:

Everything was satisfactory and met expectations.

2026-02-13 via Nuitee
H
Heather couple us
10
Soft bed, great location, super friendly staff!
Pros:

The staff was amazing! We also have a very convenient placed room. We will be staying here again

Cons:

Needs updating but otherwise was great. Bed was very soft, needed to be firmer.

2026-02-13 via Nuitee
F
Fadeev couple rs
10
2026-01-20 via Nuitee
A
Andrew couple us
1
2026-01-20 via Nuitee
I
Ivan family_with_children us
10
2026-01-19 via Nuitee
C
Carlous couple us
9
2026-01-19 via Nuitee
R
Russell couple us
10
2026-01-19 via Nuitee
J
jean solo_traveller us
3
Cons:

The showers were molded and the carpet had stains that were red

2026-01-15 via Nuitee
L
Lakisha family_with_children us
8
2026-01-12 via Nuitee
N
NC Wanderer family_with_children us
10
2026-01-07 via Nuitee
P
Precious extended_group us
8
Overall stay was pleasant
Pros:

Breakfast was great

Cons:

The bathroom had soap scum on the Shower wall from whomever stayed in the room prior

2026-01-05 via Nuitee
C
Christine solo_traveller us
8
Adequate, very quiet.
Pros:

Location the room excellent desk closet space

Cons:

It could of been cleaner room was musty order stains on sofa curtains

2025-12-23 via Nuitee
F
Fay couple us
10
Comfortable
Pros:

Location. Clean . Nice staff

2025-12-04 via Nuitee
A
Anissa couple us
1
2025-11-30 via Nuitee
P
Philippa solo_traveller us
10
Pros:

Service was great! I was welcomed by the lovely Front desk gentleman. Was a pleasant experience.

2025-11-27 via Nuitee
M
Melo couple us
8
2025-11-22 via Nuitee
T
Tobias family_with_children us
1
2025-11-16 via Nuitee
J
Josee family_with_children ca
1
Pros:

Le personnel
L'emplacement

Cons:

Le bruit; très mal insonorisé et juste à côté de l'autoroute.
L'odeur de la chambre; très vieux
Des punaises de lit
Le ménage très mal fait. La salle de bain était pleins de cheveux et de poils

2025-11-15 via Nuitee
L
Leslie couple us
8
Pros:

Stayed here 4x in 10 years

Cons:

Room 519 DAP patchwork on wall was unprofessional. Found 2 small live roaches running in kitchen sink and 1 dead roach on bathroom floor

2025-11-11 via Nuitee
A
Ashley family_with_children us
5
2025-11-10 via Nuitee