Westbury Hotel

Hotels
8.2 (4981 reviews)
22-24 Collingham Place , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Luggage storage
Fax/photocopying
Non-smoking throughout
Designated smoking area
Vending machine - drinks
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Small rooms
Limited amenities

Categories

Cleanliness
8.03
While many reviews indicate that rooms were clean, a few comments mention small bathrooms which could be perceived negatively.
Service
9
Multiple reviews highlight friendly and helpful staff, with special commendation for individual employees.
Location
9.04
Numerous comments praise the hotel's proximity to public transportation and key attractions.
Room Quality
7.49
Several guests noted the rooms as very small and some rooms lacking proper sound insulation.
Amenities
8.02
Amenities were generally acceptable, though some reviews mentioned limitations, such as a lack of washcloths.
Value for Money
7.48
Some guests expressed concerns about pricing in relation to room size and amenities.
Food and Beverage
8.03
No specific comments were made about food; thus default rating based on standard quality for this hotel tier.
Overall Experience
8.5
Overall, the experience was positively reviewed with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:42

Property Description

Prime Location in Earl’s Court
Located just 150 meters from the renowned Cromwell Road, Westbury Hotel in Earl’s Court offers a traditional stay with a modern twist.

Comfortable and Convenient Accommodations
Experience bright and airy bedrooms with private modern bathrooms, equipped with all the essentials including a hairdryer. Enjoy in-room entertainment with a TV, and make use of tea/coffee facilities and a personal safe for added convenience.

Easy Access to Attractions
Only a short 4-minute walk from Earl's Court Underground Station, explore London effortlessly. Take a leisurely 20-minute stroll to the upscale shops of Knightsbridge or visit the fascinating Natural History Museum just 10 minutes away.

Book your stay at Westbury Hotel now for a delightful London getaway.

Important information:

Kindly note that this property pre-authorizes your card prior to arrival.

When booking for 5 rooms or more, different policies will apply.

In response to COVID19, for bookings of 7 nights or longer, daily cleaning will be unavailable. Please contact the hotel for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 4981 reviews
Cleanliness: 8.03
Service: 9
Location: 9.04
Room Quality: 7.49
Amenities: 8.02
Value for Money: 7.48
Food and Beverage: 8.03
Overall Experience: 8.5
D
Di Bitetto solo_traveller it
7
Ottimo rapporto qualità prezzo
Pros:

Struttura vicinissima alla metropolitana e in un bellissimo quartiere residenziale.

Cons:

Stanza abbastanza piccola. Non presente l'aria condizionata, ma solo un piccolo ventilatore

2026-07-18 via Nuitee
A
Antonietta couple it
9
SOGGIORNO TRANQUILLO
Pros:

Mi è piaciuta la posizione nell’ottimo quartiere tranquillo e il rapporto qualità prezzo!

Cons:

Sarebbe stata gradita aria condizionata nei giorni più caldi, ma in dotazione c’era un ventilatore!

2026-07-18 via Nuitee
P
Pardaen solo_traveller be
8
Pros:

Dicht bij de metro, vriendelijk personeel. Kamer wordt elke dag gepoetst.

Cons:

Kamer aan de kleine kant, maar logisch voor de prijs

2026-07-18 via Nuitee
I
Indrit extended_group al
8
Lovely staff, helpful, friendly and flexible to offer you the best.
Pros:

Staff very friendly and very helpful.

Cons:

Window, glass doors cleaning. Having AC or a tent to keep the Sun out of the room.

2026-07-18 via Nuitee
T
Tony solo_traveller gb
8
2026-07-17 via Nuitee
M
Moritz solo_traveller at
7
Pros:

Exceptionally friendly staff

Cons:

The facilities were a bit run down but pretty good overall

2026-07-17 via Nuitee
E
esengül couple kw
8
2026-07-17 via Nuitee
V
Valentine solo_traveller fr
6
Good if you don’t mind the noise at all!
Pros:

Great staff great location

Cons:

No air conditioning, not soundproofing, you could hear absolutely everything in the hotel and very loud neighbors 😵‍💫

2026-07-17 via Nuitee
C
Céline solo_traveller fr
8
Pros:

Emplacement

2026-07-16 via Nuitee
D
Dominik solo_traveller at
7
Pros:

Lage, sehr nettes Personal

Cons:

Sehr klein, eng, keine Klimaanlage

2026-07-16 via Nuitee
T
thi solo_traveller fr
9
Pros:

Le service (prêt de ventilateur, disponibilité rapide et tôt de la chambre , sourire et gentillesse )

2026-07-16 via Nuitee
I
Isabelle couple fr
9
2026-07-16 via Nuitee
M
Milena solo_traveller es
8
Comfortable and reliable.
Pros:

I've been staying here the last few times I've visited London. The staff and location are the big two factors that always pull me to stay here. The rooms are practical and comfortable enough, I've never had any issues and am always comfortable there!

2026-07-16 via Nuitee
A
Alessia couple it
1
ASSOLUTAMENTE SCONSIGLIATO
Cons:

Sono stata a Londra dal 10 al 12 luglio.
In tutta Europa faceva caldo, e ok.
Arrivati in questo hotel ci è stata assegnata una stanza al4 piano. Un sottotetto. La stanza all’interno aveva forse 45 gradi. Non era possibile respirare. La finestra si apriva alzandola di circa 30 cm ma aveva davanti un muretto quindi non poteva passare un filo d’aria.
Parlando con i responsabili della struttura ci hanno informato che il tetto non è isolato, quindi la stanza a noi assegnata era un forno. Un incubo. Il ventilatore ovviamente non poteva fare nulla in una situazione del genere.
A seguito di lamentela insistente, alle 9 p.m. e’ comparsa una stanza al piano terra, totalmente differente.
Il problema non è ovviamente la mancanza di aria condizionata, che non vi era neppure al piano terra, ma il fatto che ci fossero delle stanze non utilizzabili con il caldo, per problematiche della struttura delle quali l’hotel è PIENAMENTE CONSAPEVOLE.
Abbiamo dovuto modificare i programmi della giornata PER NON RIENTRARE IN HOTEL perché era un incubo. Al rientro avevamo del cibo che abbiamo dovuto consumare immediatamente perché con la temperatura della stanza sarebbe andato a male.
Ho richiesto il rimborso della prima notte considerato il disagio e l’hotel lo ha negato, pur nella consapevolezza del disagio arrecato e pur sapendo di avere stanze improponibili (perché avevano ricevuto varie lamentele a detta loro).
Assolutamente sconsigliato e profondamente delusa dall’atteggiamento.

2026-07-16 via Nuitee
G
GRAZIELLA VERRE solo_traveller it
7
Ondata di caldo.
Pros:

La posizione davvero comoda e vicino alla metro.
Anche il quartiere è molto bello e tranquillo
Ci sono pub, bar e ristoranti
La stanza era anche abbastanza pulita nonostante la moquette.
Lo staff davvero gentile e disponibile
Sempre gentili e sorridenti

Cons:

Avevamo solo un asciugamano a testa
Per carità venivano cambiati tutti i giorni però..
Inoltre in bagno vi era un solo gancio
Essendo 4 persone per non confondere questi asciugamani eravamo costrette e riporli sempre nell'armadio dove ovviamente dovevamo mettere anche i vestiti.
Quindi si creava caos.
Inoltre mancava l'aria condizionata, capisco che in generale non sono attrezzati per queste ondate di caldo.
Avevamo giusto un ventilatore.

2026-07-15 via Nuitee
C
CLAUDIA couple it
8
Pros:

Posizione e gentilezza del personale

2026-07-14 via Nuitee
C
Christopher couple gb
8
A nice clean hotel in the centre of London, with easy access to the tube.
Pros:

Everything about this property was good: clean, great location, great staff.

Cons:

Only issue was it was a boiling hot day and there is no Aircon, there was a very good fan in the room, but it was still very hot at night. On a normal day though it would be fine. I visited during a heat wave.

2026-07-14 via Nuitee
A
Andrea solo_traveller it
9
2026-07-14 via Nuitee
C
Camille couple fr
9
2026-07-14 via Nuitee
H
Hakemulder couple nl
8
Met temperaturen <30 graden een absolute aanrader!
Pros:

De rustige mooie en veilige buurt. Heel aardig personeel, kleine maar schone kamer.

Cons:

Vanwege de hittegolf en het uitkijken op de blinde (lees hete) muur, kwam er relatief weinig verse (koele) lucht de kamer in. De ventilator haperde en je moest het snoer op een bepaalde manier houden: dan deed ie het.

2026-07-14 via Nuitee