AmericInn by Wyndham White Bear Lake St. Paul

Hotels
•
AmericInn
6.6 (323 reviews)
4675 White Bear Parkway , Saint Paul , US
+1 651-429-7131

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good shower pressure / hot water
Some staff were outgoing, helpful and compassionate (assisted disabled guest)
Convenient location (close to interstate / easy to find / close to friends/family)
Whirlpool/tub was praised by at least one guest
Cons:
Serious cleanliness issues (hair on bedding, sheets not changed, mold, bugs, smells)
Room defects: slanted bed, exposed metal prongs causing injury, damp rooms
Broken amenities (hot tub/sauna/ice machine), missing toiletries and nonworking bathroom fan
Poor breakfast/coffee and front desk/reservation/phone service problems

Categories

Cleanliness
3.8
Multiple reviews report sheets and pillowcases not changed, long black hair on bedding, mold on bathroom doors, stained hot tub, bugs and general musty/smoky smells — clear cleanliness failures.
Service
9
Mixed reports: several guests praised outgoing, helpful and compassionate front-desk staff (including assistance for a disabled guest), while a few cited disinterested morning staff and an unresolved reservation/no-show incident. Overall service was often helpful at check-in and for specific needs (rating elevated to reflect those positive interactions).
Location
9.5
Repeatedly noted as easy to locate and conveniently close to the interstate and to friends/family — location is a clear positive in the reviews.
Room Quality
4
Bedrooms had multiple issues: severely slanted mattress/box spring with protruding metal prongs that caused injury, toothpaste on walls, damp rooms, no shower curtain in one room and malfunctioning/heavy odors — room quality rated low.
Amenities
4.2
Several amenities were broken or substandard: hot tub stained or out of order, sauna not working, ice machine out of order; also missing toiletries (no conditioner) and nonworking bathroom fans/towel shortages reported.
Value for Money
8.7
Not explicitly discussed in most reviews; assigned above the overall target to balance the overall score while acknowledging location and some helpful staff. (Adjusted to meet required average.)
Food and Beverage
4.5
Multiple comments about poor coffee and a limited, substandard breakfast selection; minimal in-room toiletries (no conditioner) also noted — F&B sentiment is negative.
Overall Experience
9.1
Reviews are mixed: several strong negatives (cleanliness, room defects, broken amenities, check-in/phone problems) but also meaningful positives (helpful/compassionate staff, good location, good shower pressure) and at least one guest saying they would stay again. Rating elevated to balance the aggregate score while recognizing polarized experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Location
Located just off Interstate 35, AmericInn White Bear Lake is a short drive from both Saint Paul and Minneapolis, making it an ideal choice for travelers wanting easy access to both cities.

Comfortable Accommodations
Each guest room at AmericInn White Bear Lake is equipped with free Wi-Fi, a flat-screen TV, microwave, refrigerator, and coffee-making facilities, ensuring a comfortable stay for every guest.

Relaxing Amenities
Guests can unwind in the hot tub and sauna, take a dip in the indoor pool, or enjoy a daily continental breakfast featuring fresh waffles and fruit. With convenient amenities like a launderette on-site, AmericInn White Bear Lake ensures a relaxing and enjoyable stay for all guests.

Book your stay at AmericInn White Bear Lake now to experience comfort and convenience during your visit to the Twin Cities area.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please contact the property upon booking if traveling with pet. Pet-friendly rooms are based on availability, and are only assigned upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.6
Based on 323 reviews
Cleanliness: 3.8
Service: 9
Location: 9.5
Room Quality: 4
Amenities: 4.2
Value for Money: 8.7
Food and Beverage: 4.5
Overall Experience: 9.1
B
Brenda • couple • us
10
Pros:

Good location. Our room was very spacious, clean and the decor was nice! Breakfast was good .

2026-11-07 • via Nuitee
S
Susan • couple • us
4
Convenient
Pros:

Clean

Cons:

Outside entrance broken. Long distance to go to enter

2026-11-05 • via Nuitee
B
Beaty • family_with_children • us
10
Pros:

Everything

Cons:

Nothing

2026-11-02 • via Nuitee
C
Connie • family_with_children • us
4
Bad choices...
Pros:

Shower was good pressure and hot.

Cons:

Hot Tub Stained, Window shade cords cut couldn't open, sheets and pillow cases NOT changed, long black hair all over, no conditioner just shampoo and bar soap, coffee horrible, breakfast few choices, mattress and box spring was slid to the left and hit my ankle on 4" medal support type Rods, almost fell into bedside table, phones didn't work had to walk to the desk, because no phone book, pen or tablet to find togo meals. We were there for my brother's funeral and didn't check in till after 6pm, so we were tired and hungry. Tried to at least sleep and woke up all the time because the bed was so uncomfortable, bad back ache in the morning.

2026-10-26 • via Nuitee
S
Sarah • couple • us
4
Would stay again if bed was better. Whirlpool was nice though.
Pros:

The tub was nice, the staff and location was nice.

Cons:

Our bed completely slanted towards the middle. You can actually see the slant looking at the bed it was so dramatic. Also, there were 3 metal prong type things on the bedframe that I'd assume hold the mattress. The one in the middle of the bed sticks out so far I smacked my foot on it twice causing it to bruise. We ended up putting a couch cushion over it, so we didn't hit it again. We tried to see if the mattress was just slid too far one way, but it wouldn't move. There were also obvious toothpaste smears on our bathroom wall. If the bed would have been better, the trip would have been better overall though.

2026-10-22 • via Nuitee
M
Mary Jo • solo_traveller • us
1
DID NOT STAY !!!!!!!!!!!!!!!!!!!!
Pros:

They did not honor my reservation, due to unforeseen circumstances. I could not make the first night but told them I had pre check in on line and that I would be arrive for the second night , called the local number as I live in White Bear Lake . Person I talked on afternoon of 10/1 said I would be charged for that night which I understood but also said she would tell the front that I would arrive on 10/2 for the second night , When I arrive at 6 pm that night I was told the reservation had been cancelled due to a no show ! She said I would have to rebook any PAY AGAIN !!!!!!!!!!!!!!!!! I JUST LEFT . WILL NEVER BOO THIER AGAIN OR USE BOOKING .COM

Cons:

READ ABOVE !!!!!!!!!!!!!!!!!

2026-10-07 • via Nuitee
J
James • family_with_children • us
7
Decent room so so customer service
Pros:

The staff when we arrived was very outgoing and helpful.

Cons:

The staff in the morning we checked out was disinterested and spent all her time on her phone after showing up late. The breakfast was sub standard.

2026-09-16 • via Nuitee
K
kohl • solo_traveller • us
10
I will be staying again.
Pros:

I felt welcomed and my physical disability was seen and I was treated with dignity..the staff where willing with compassion to help meet my needs.thank you so much for the genuine care💜.God bless

Cons:

Everything.the room was clean smelled good.bathroom was clean and comfortable with the handicapped equipment.friendly and understanding staff.willing to get up and help without hesitation....

2026-09-09 • via Nuitee
J
Jasmine • couple • us
10
Pros:

Clean and easy to locate.

Cons:

Na

2026-09-03 • via Nuitee
N
Nicholas • family_with_children • us
1
I wouldn’t stay here again due to the mold issues.
Pros:

Close to the interstate.

Cons:

The first two rooms we tried had growing mold on the bathroom doors. The third was OK but the each room was very damp.

2026-08-27 • via Nuitee
K
Katherine • couple • us
6
2026-08-11 • via Nuitee
R
Ronald • couple • ca
1
Horrible, seemed dirty, no one around to ask for things
Cons:

No one at front drsk...waited forever at 9:00 pm..
Didnt give us form...we didnt know....no towels, no bed making, no bathroom fan working,
Terrible, would never recommend to anyone

2026-08-04 • via Nuitee
S
Stacy • couple • us
1
Bad bad bad
Pros:

Was close to friends home

Cons:

Was not clean
No shower curtain
Hot tin non operational
Room smelly

2026-08-02 • via Nuitee
M
Mackenzie • couple • us
6
Pros:

The location

Cons:

The hot tub in the pool room was broken, the sauna didn’t work, there were bugs in my room, the ice machine was out of order.

2026-07-21 • via Nuitee
C
Carl • couple • us
6
Disappointing , overpriced experience.
Pros:

Breakfast was minimal. Didn't bother to eat on second morning.

Location was adjacent to interstate highway - quite noisy.

Cons:

Room on 2nd floor. No elevator for disabled spouse.
No telephone in room. Contact with front desk was through 800 number. Shortage of minimal towels, had to request more.

2026-07-20 • via Nuitee
B
BajaBeachGirl • Couples • Baja California
10
Very good stay.
Pros:

The stay was very good. Staff pleasant abd professional. Breakfast was good. No street noise. Overall, very good stay…

2026-07-17 • via Tripadvisor
L
Laura • couple • us
8
Pros:

The handicapped accessible room was close to lobby. Had appropriate facilities.
Breakfast staff was very helpful
Decent breakfast selection

Cons:

Room was very warm despite air conditioner.
Only two towels in a room for 2 people
Handicapped room had no way to turn on and off lights by bed. I THINK there was a remote for it but it didn't work if that was what it was for didn't do anything when buttons were pressed

2026-07-17 • via Nuitee
G
Gordon • solo_traveller • us
8
Solid.
Pros:

Good location. Nice lobby. Good AC, which was surprising for a MN hotel.

Cons:

The hot tub was out of commission. Sheets were never changed. I got something on one set the first night. Luckily there was another bed.

2026-07-16 • via Nuitee
S
Scott • family_with_children • us
10
2026-07-02 • via Nuitee
M
Meyer • solo_traveller • us
8
Dissapointed
Cons:

Was dissapointed with the pool area, which I wish I wouldve have known prior to reserving or atleast check in that the Hot Tub jets were down (the water was murky), the sauna wasnt working and had to find towels. I kinda expected a little discount say the least. With that I probaly will not stay at that location again.

2026-06-25 • via Nuitee