Spark by Hilton Ponce

Hotels
•
Spark by Hilton
7.9 (1171 reviews)
103 Turpo Industrial Park , Ponce , pr
+1 787-841-1000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Friendly Staff
Good location
Cons:
Dirty rooms
High price for inadequate services

Categories

Cleanliness
6.4
Several reviews mentioned dirty carpets, wet conditions, and inadequate cleaning.
Service
9.9
Friendly and accommodating staff were frequently mentioned.
Location
9.4
Convenient location near the family and airport but needs more nearby amenities.
Room Quality
7.9
Issues with room temperature controls and reports of condition affect the rating.
Amenities
7.9
Piscina was appreciated, but reports of broken facilities and lack of children's meals impacted perception.
Value for Money
6.4
High complaints regarding cleanliness and facilities do not justify the price.
Food and Beverage
6.4
Lack of children's meal options and general complaints about food service.
Overall Experience
8.9
Some guests had enjoyable experiences but serious issues affected the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:34

Property Description

Outdoor Pool and La Perla Restaurant
Enjoy a refreshing swim in the outdoor pool or indulge in delicious meals at La Perla Restaurant.

Hot Tub, Children's Pool, Gym, and Game Room
Relax in the hot tub, let the kids have fun in the children's pool, stay active in the gym, and enjoy some leisure time in the game room.

Free Wi-Fi, Air-Conditioned Rooms, and On-Site Dining
Stay connected with free Wi-Fi, unwind in comfortable air-conditioned rooms, and savor fine dining at the on-site restaurant.

Experience the perfect blend of relaxation and entertainment at Caribe Hotel Ponce. Book now for an unforgettable stay!

Important information:

Please note that construction work on the elevator will be carried out from August to November 30, 2026, and some units may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSE

Location

Guest Reviews

7.9
Based on 1171 reviews
Cleanliness: 6.4
Service: 9.9
Location: 9.4
Room Quality: 7.9
Amenities: 7.9
Value for Money: 6.4
Food and Beverage: 6.4
Overall Experience: 8.9
I
issa • family_with_children • do
8
Comoda y céntrica
Pros:

No cumplió mis expectativas

Cons:

El área comedor y poca variedad

2026-09-12 • via Nuitee
N
Natividad • family_with_children • us
10
2026-09-09 • via Nuitee
K
Kevin • couple • pr
9
Pros:

Location

2026-09-09 • via Nuitee
Y
Yaesnery • couple • pr
10
Un fin de semana de cumpleaños expectacular
Pros:

Todo

Cons:

Nada, todo exelente

2026-09-09 • via Nuitee
M
Meagan • couple • us
9
We rested, and my wife was happy
Pros:

The breakfast was good. The location was a little off the grid but that's ok too!

2026-09-08 • via Nuitee
G
GUARIONEX • family_with_children • pr
9
Pros:

Room invite to rest all day.

Cons:

The pool hours could be earlier, like 9:00 am, and close at 1100 pm

2026-09-08 • via Nuitee
A
Aida • couple • us
10
Muy ajustable a nuestras necesidades
Pros:

Lo limpio y cómodo que estaba todo

Cons:

Todo estaba muy bien

2026-09-06 • via Nuitee
R
Ruth • solo_traveller • pr
10
2026-09-05 • via Nuitee
T
Tania Tirado • solo_traveller • us
10
Great experience! I will definitely will come back again.
Pros:

This is definitely a place I would stay at again! The rooms were very clean, and the pillows were some of the best I’ve ever slept on, and I travel a lot!

The breakfast was spectacular, and the staff treated every guest with such respect, kindness, and professionalism. A special mention to the wonderful ladies serving breakfast, who truly made me feel at home.

100% recommended!

Cons:

Everything was perfect. I didn't like to leave so soon, but my next reservation was booked and very close to the places I had to go.

2026-09-03 • via Nuitee
F
Francheska • solo_traveller • pr
10
Pros:

Todo excelente. El personal muy amable, en especial Noma que está en el area del desayuno. Todo bien limpio. Sin duda volveriamos.

2026-09-03 • via Nuitee
A
Alberto • couple • pr
10
Pros:

Es un buen hotel, el personal bien amable es un hotel tranquilo para descansar!

2026-09-03 • via Nuitee
I
Ivan • family_with_children • pr
10
Buenisima
Pros:

Em desayuno

2026-09-03 • via Nuitee
L
Lucy • family_with_children • pr
10
Pros:

My stay at Hotel Spark was exceptional from start to finish. The hotel is spotless, modern, and super comfortable. The staff went above and beyond to make me feel welcome - so friendly, professional, and always with a smile.

Cons:

I like everything

2026-09-02 • via Nuitee
A
Alvin • couple • pr
8
Pasadía relax
Pros:

El front desk renovado, tienen neveras con refrescos, agua ,cerveza, dulces

Cons:

El precio de las cervezas súper caro, una sola vez e visto la barra de la piscina abierto

2026-09-01 • via Nuitee
J
JAIME • couple • us
10
2026-09-01 • via Nuitee
L
Luis • couple • pr
9
2026-08-31 • via Nuitee
R
Ruth • solo_traveller • pr
10
2026-08-31 • via Nuitee
M
Maria • solo_traveller • pr
9
This was a good hotel to station. Very nice staff!
Pros:

Well located. Nice staff. Excelente Services. Breakfast was very nice specially the hot cereal was espectacular!!!

Cons:

In my room the bath floor looks dirty. It seems to be some kind of glue of stains that had not been properly removed.

2026-08-31 • via Nuitee
C
Carlos • solo_traveller • pr
8
Pros:

Todo.

Cons:

Pagué más por una persona sola en el apartamento

2026-08-31 • via Nuitee
J
JOEL • solo_traveller • pr
9
2026-08-31 • via Nuitee