Spark by Hilton Ponce

Hotels
•
Spark by Hilton
7.9 (1015 reviews)
103 Turpo Industrial Park , Ponce , pr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly Staff
Good location
Cons:
Dirty rooms
High price for inadequate services

Categories

Cleanliness
6.4
Several reviews mentioned dirty carpets, wet conditions, and inadequate cleaning.
Service
9.9
Friendly and accommodating staff were frequently mentioned.
Location
9.4
Convenient location near the family and airport but needs more nearby amenities.
Room Quality
7.9
Issues with room temperature controls and reports of condition affect the rating.
Amenities
7.9
Piscina was appreciated, but reports of broken facilities and lack of children's meals impacted perception.
Value for Money
6.4
High complaints regarding cleanliness and facilities do not justify the price.
Food and Beverage
6.4
Lack of children's meal options and general complaints about food service.
Overall Experience
8.9
Some guests had enjoyable experiences but serious issues affected the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:34

Property Description

Outdoor Pool and La Perla Restaurant
Enjoy a refreshing swim in the outdoor pool or indulge in delicious meals at La Perla Restaurant.

Hot Tub, Children's Pool, Gym, and Game Room
Relax in the hot tub, let the kids have fun in the children's pool, stay active in the gym, and enjoy some leisure time in the game room.

Free Wi-Fi, Air-Conditioned Rooms, and On-Site Dining
Stay connected with free Wi-Fi, unwind in comfortable air-conditioned rooms, and savor fine dining at the on-site restaurant.

Experience the perfect blend of relaxation and entertainment at Caribe Hotel Ponce. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that renovation work will be carried out from 22/04/2025 to 30/11/2025 and some facilities will be effected.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.9
Based on 1015 reviews
Cleanliness: 6.4
Service: 9.9
Location: 9.4
Room Quality: 7.9
Amenities: 7.9
Value for Money: 6.4
Food and Beverage: 6.4
Overall Experience: 8.9
R
Robert • solo_traveller • us
10
Pros:

Location, amenities and staff

2026-05-08 • via Nuitee
M
Morris • couple • us
8
It fit our immediate needs.
Pros:

Room and location

Cons:

no elevator. Some areas were dirty. Visitors were restricted.

2026-05-07 • via Nuitee
H
HECTOR • solo_traveller • pr
10
2026-05-06 • via Nuitee
J
Jose • solo_traveller • pr
10
Excelente
Pros:

Todo

2026-05-04 • via Nuitee
C
Claritza • extended_group • us
10
Unos dias confortables, de descanso y desconeccion. Justo lo que necesitaba
Pros:

Me gusto mucho el desayuno, completo y delicioso. Tambien el area de la piscina y la temperatura esta nitida.

Cons:

Me gusto Todo!

2026-05-04 • via Nuitee
R
Rosado • solo_traveller • pr
9
Pros:

Location

Cons:

Can be a bit cheaper,and no bacon in breakfast

2026-05-04 • via Nuitee
E
Eduardo • solo_traveller • us
8
Surprised by facility. Staff super courteous and serviceable.
Pros:

Pool wasn’t use.Excellent location.

Cons:

Everything was alright .

2026-05-04 • via Nuitee
I
Ivette • family_with_children • pr
10
2026-05-02 • via Nuitee
A
Arroyo • couple • us
10
2026-05-01 • via Nuitee
A
Aguilar Cruz • solo_traveller • pr
10
2026-04-30 • via Nuitee
C
Cardona • couple • pr
10
!EXCELENTE!!!!!! Recomendado 100%, A++
Pros:

!EXCELENTE!!!!!! Supero' por muchi'simo nuestras expectativas. El desayuno preparado al momento, no pre-fabricado, completo, desde las cremas/cereales calientes, hasta menu' de huevo con carnes, diferente todos los di'as. Algo de frutas, yogu'r, pan, bueno en fin, DE TODO. Cafe', te', chocolate, con los gustitos por el lado, las 24 horas. Hotel bien limpio, piscina en o'ptima condicio'n. gimnasio con algunas ma'quinas, funcional. TV con algunos canales de cable. "Toiletries" de buena calidad. Y LO MA'S IMPORTANTE: el trato amable de todo el personal. Las chicas de la recepcio'n, los jo'venes de la Seguridad, NORNA, LUZ y las dema's chicas del desayuno. GRACIAS a tod@s...asi' se trata a los hue'spedes. !PR, SI LO HACE MEJOR!!!!!!!!

Cons:

Sugerencia...PONER TUBOS DE AGARRE en las baN~eras, como medida de seguridad. Solo esto.

2026-04-30 • via Nuitee
P
PENA • solo_traveller • pr
10
2026-04-29 • via Nuitee
Y
Yvette • solo_traveller • pr
10
Excepcional
Pros:

Todo

Cons:

N/A

2026-04-28 • via Nuitee
E
Eli Samuel • couple • pr
10
2026-04-27 • via Nuitee
C
Carlos • solo_traveller • us
10
Pros:

Services and room

Cons:

Nothing

2026-04-27 • via Nuitee
D
Daisy • couple • us
10
2026-04-27 • via Nuitee
S
Suheilly • family_with_children • pr
10
Pros:

Todo

2026-04-24 • via Nuitee
R
Raquel • couple • us
8
2026-04-23 • via Nuitee
E
evelyn • extended_group • us
10
Pros:

Todo

2026-04-23 • via Nuitee
M
Melendez • solo_traveller • pr
10
Pros:

El servicio, el.desayuno, cuartos super.comodos. Buena piscina.

Cons:

No puedo decir.nada malo

2026-04-21 • via Nuitee