Spark by Hilton Ponce

Hotels
•
Spark by Hilton
7.9 (1149 reviews)
103 Turpo Industrial Park , Ponce , pr
+1 787-841-1000

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Friendly Staff
Good location
Cons:
Dirty rooms
High price for inadequate services

Categories

Cleanliness
6.4
Several reviews mentioned dirty carpets, wet conditions, and inadequate cleaning.
Service
9.9
Friendly and accommodating staff were frequently mentioned.
Location
9.4
Convenient location near the family and airport but needs more nearby amenities.
Room Quality
7.9
Issues with room temperature controls and reports of condition affect the rating.
Amenities
7.9
Piscina was appreciated, but reports of broken facilities and lack of children's meals impacted perception.
Value for Money
6.4
High complaints regarding cleanliness and facilities do not justify the price.
Food and Beverage
6.4
Lack of children's meal options and general complaints about food service.
Overall Experience
8.9
Some guests had enjoyable experiences but serious issues affected the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:34

Property Description

Outdoor Pool and La Perla Restaurant
Enjoy a refreshing swim in the outdoor pool or indulge in delicious meals at La Perla Restaurant.

Hot Tub, Children's Pool, Gym, and Game Room
Relax in the hot tub, let the kids have fun in the children's pool, stay active in the gym, and enjoy some leisure time in the game room.

Free Wi-Fi, Air-Conditioned Rooms, and On-Site Dining
Stay connected with free Wi-Fi, unwind in comfortable air-conditioned rooms, and savor fine dining at the on-site restaurant.

Experience the perfect blend of relaxation and entertainment at Caribe Hotel Ponce. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that renovation work will be carried out from 22/04/2025 to 30/11/2025 and some facilities will be effected.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSE

Location

Guest Reviews

7.9
Based on 1149 reviews
Cleanliness: 6.4
Service: 9.9
Location: 9.4
Room Quality: 7.9
Amenities: 7.9
Value for Money: 6.4
Food and Beverage: 6.4
Overall Experience: 8.9
M
MARIA • family_with_children • pr
10
Brutal
Pros:

Excelente 👌 me encanto el servicio en general 👍🏾

2026-08-22 • via Nuitee
J
Jose • solo_traveller • us
10
2026-08-21 • via Nuitee
J
Jonathan • couple • us
10
This hotel has everything we needed. We will return to this hotel next time we are in Ponce PR
Pros:

The location was perfect. The pool was amazing and refreshing for those hot days. The staff was super friendly and helpful.

Cons:

I have no complaints.

2026-08-20 • via Nuitee
C
Colón Ventura • solo_traveller • pr
10
Pros:

Todo

Cons:

No/a

2026-08-20 • via Nuitee
P
Perez • family_with_children • pr
8
Pros:

Muy buen servicio de desayuno, bueno y fresco.

Cons:

Las aimoadas.

2026-08-20 • via Nuitee
J
Jose • extended_group • us
10
Nice
Pros:

El trato del personal atención al cliente

Cons:

Todo está bien

2026-08-20 • via Nuitee
B
Burgos • family_with_children • pr
9
2026-08-18 • via Nuitee
C
Catherine • solo_traveller • pr
8
Pros:

Personal , cuartos facilidades en general almohadas deben ser más comodas.desayuno estupendo, deben colocar el área del pan fuera del área de la comida para que la fila corra con más rapidez. Gracias

Cons:

Deben contar con más sombrillas en la picina gracias

2026-08-17 • via Nuitee
O
Omayra • family_with_children • pr
10
2026-08-17 • via Nuitee
A
Angel • family_with_children • pr
10
Buen servicio
Pros:

Muy cómodo y limpio

Cons:

Estuvo todo muy bien.

2026-08-17 • via Nuitee
M
marmel • couple • us
10
2026-08-17 • via Nuitee
Z
Zureily • family_with_children • us
10
A good place to stay and close by restaurants and shopping center
Pros:

Clean and good Service

2026-08-17 • via Nuitee
P
Pedro • solo_traveller • pr
10
2026-08-17 • via Nuitee
M
Meléndez • couple • pr
8
2026-08-16 • via Nuitee
R
Richard • family_with_children • us
10
2026-08-15 • via Nuitee
J
José Jaime • solo_traveller • pr
10
2026-08-13 • via Nuitee
C
Celeste • couple • us
5
Pros:

The pool was nice! Not enough table & chairs. I found it crazy that you can’t eat outside. I’ve stayed here 4 times and now that it is spark way more complicated.

Cons:

The day staff was not friendly. Night staff was great.

2026-08-11 • via Nuitee
G
GONZALEZ • couple • pr
10
ESPECTACULAR!
Pros:

NOS GUSTO MUCHO EL DESAYUNO INCLUIDO, EL CAFE 24 HORAS, LA PISCINA Y UBICACION DEL HOTEL.

Cons:

TODO NOS GUSTO.

2026-08-10 • via Nuitee
H
Hector • solo_traveller • pr
8
Pros:

Limpieza, Desayuno...Localizacion

Cons:

Solo pude utilizarlo para dormir ya que participamos de un torneo de volleyball.

2026-08-10 • via Nuitee
G
Ginet • family_with_children • us
10
2026-08-08 • via Nuitee