Holiday Inn Express Hotel & Suites Albuquerque - North Balloon Fiesta Park by IHG

Hotels
•
Holiday Inn Express
7.4 (442 reviews)
5401 Alameda Boulevard Northeast , Albuquerque , US
+1 505-797-2291

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, professional staff
Clean / seemed new
Excellent, safe location
Good breakfast
Spacious rooms
Complimentary toiletries/food
Cons:
Extra/unexpected charges (pet fees, card charges)
No pool/hot tub; amenities limited
Dust and smell from remodeling
Cockroaches reported in a bathroom
Loud on first floor
Limited parking

Categories

Cleanliness
6.5
Mixed reports: some guests said the hotel seemed new and clean, but others reported dust from remodeling and even cockroaches in a bathroom.
Service
8.5
Multiple mentions of friendly, professional staff and staff responsiveness (moved a guest when room was dusty).
Location
8.5
Consistently noted as an excellent, safe location and a reason guests would book again.
Room Quality
7.2
Rooms described as big and nice with complimentary items, but issues included loud first-floor rooms, dust from remodeling, and an isolated report of cockroaches.
Amenities
6
Breakfast and complimentary items were positives, but the lack of pool/hot tub and ongoing remodeling (dust/smell) were clear negatives.
Value for Money
5.8
Several complaints about unexpected or high extra charges (pet fees and additional card charges), lowering perceived value.
Food and Beverage
8
Breakfast cited as good and complimentary food mentioned positively.
Overall Experience
8.7
Overall generally positive experience due to friendly staff, good location and decent rooms, despite notable issues with fees, amenities and some cleanliness incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Convenient Location
Located just 1 mile from Balloon Fiesta Park and Anderson-Abruzzo Albuquerque International Balloon Museum, Holiday Inn Express Hotel & Suites Albuquerque - North Balloon Fiesta Park offers easy access to popular attractions.

Relaxing Amenities
Unwind in the indoor pool, hot tub, or fitness centre after a day of exploring Albuquerque. The contemporary rooms come equipped with a flat-screen cable TV, coffee-making facilities, and a safety deposit box for your convenience.

Delicious Breakfast and Free Wi-Fi
Start your day with a breakfast buffet featuring eggs, sausage, and cinnamon rolls, then stay connected with free Wi-Fi available throughout the hotel. Guests can also enjoy the cozy fireplace and business centre amenities.

Book now for a memorable stay at Holiday Inn Express Hotel & Suites Albuquerque - North Balloon Fiesta Park!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Location

Guest Reviews

7.4
Based on 442 reviews
Cleanliness: 6.5
Service: 8.5
Location: 8.5
Room Quality: 7.2
Amenities: 6
Value for Money: 5.8
Food and Beverage: 8
Overall Experience: 8.7
J
Joshua • family_with_children • us
1
2026-10-19 • via Nuitee
N
Nancy • solo_traveller • us
8
Cons:

Charged too much to have my two small dogs. They didn’t hurt a thing.

2026-09-13 • via Nuitee
K
Karl • solo_traveller • ca
8
Pros:

First place on my trip where the staff were friendly, well dressed and professional. Entire place was clean and more or less updated.

2026-09-12 • via Nuitee
K
Kendra • solo_traveller • us
7
Pros:

Stayed at 1st floor it was very loud every night and early morning… volumes on tv were very loud and people would slam doors early in the morning. I wouldn’t recommend staying in the 1st floor.

Cons:

Cockroaches in bathroom

2026-09-12 • via Nuitee
S
Samantha • extended_group • us
5
Pros:

Breakfast was good

Cons:

There was no pool

2026-09-09 • via Nuitee
P
Pete • couple • us
10
2026-08-15 • via Nuitee
M
Moreno • family_with_children • us
10
Roadtrip familia de 6 y un perro
Pros:

La limpieza y que parecía nuevo

Cons:

Que al llegar me hicieron cargos extras a mi tarjeta de crédito, cuando en ningúna otra cadena de este hotel en varios estados me habían hecho cargo por reservar a través de la app de booking

2026-07-20 • via Nuitee
A
Anguiano • solo_traveller • us
10
Pros:

room was big everything was nice. complimentary food and soaps were a plus as well.

Cons:

Nothing I didnt like

2026-07-20 • via Nuitee
M
Monique • family_with_children • us
5
2026-07-16 • via Nuitee
E
Enrique • family_with_children • us
10
Nice, safe location, nice rooms. I would book it again.
Pros:

Excellent location. Friendly staff.

Cons:

Parking was limited.

2026-06-29 • via Nuitee
S
Sparklle • solo_traveller • us
3
Pros:

Location

Cons:

The main reason I booked this certain hotel was the hot tub and pool which they had neither. When I went check in they were in the process of remodeling it was so congested with dust and the smell of paint and dust. They put me in a room right next to the people remodeling my room was full of dust. They did eventually move me.

2026-05-28 • via Nuitee
B
Brat • family_with_children • us
8
2026-01-14 • via Nuitee
T
Tiffany • family_with_children • us
7
Cons:

The hotel coukd use somw TLC especially with the rates. Definitely doesnt seem like a Holiday Inn

2026-01-12 • via Nuitee
K
Katty • family_with_children • us
1
Pros:

Nada no tenían habitacion y mi reserva estaba pagada desde hacía 8 días pésimo el. Personal

Cons:

Nada no tenían habitacion y mi reserva estaba pagada desde hacía 8 días pésimo el. Personal

2026-01-08 • via Nuitee
S
Sean • family_with_children • us
8
2026-01-08 • via Nuitee
D
David • couple • us
8
Fantastic staff and service !
Pros:

Excellent location, great food...
Would like to thank Juan, Roger and the entire staff !!!

Cons:

Unfortunately the pool and jacuzzi were closed...not a big problem.

2026-01-02 • via Nuitee
R
Robert • family_with_children • us
7
2025-12-31 • via Nuitee
K
Kendra • couple • us
7
Pros:

The location and them room temperature

Cons:

The bathroom was not cleaned so great. Pinkish residue was in the shower and around the bathroom walls. I used a towel to clean it up.

2025-12-09 • via Nuitee
T
Tesfayohannes • extended_group • us
5
agonizing.
Pros:

okay

Cons:

We reserved on the 21st of October but when we arrived at the hotel on the 28th of October, my name was not in the reservation. We had to go check other Holidays. My name was not there either. After calling Books.com then our reservation was validated.

2025-12-02 • via Nuitee
C
Cindy • couple • us
8
2025-11-29 • via Nuitee