Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and spacious hotel
Great breakfast variety
Cons:
Some room quality issues
Food quality inconsistent
Need for modernization in some areas

Categories

Cleanliness
8.14
Cleanliness was frequently praised, though some reviews mentioned areas for improvement.
Service
8.61
Staff were noted as friendly and helpful, with positive comments about service quality.
Location
8.65
Location was mentioned positively, with convenient access mentioned in multiple reviews.
Room Quality
7.6
Some reviewers found room furnishings outdated and noted issues with comfort.
Amenities
8.13
Amenities like parking and breakfast had positive remarks, with some suggestions for improvement.
Value for Money
7.59
Some comments indicated concerns about pricing relative to the quality experienced.
Food and Beverage
7.14
Mixed reviews about the food quality, with some meals not meeting expectations.
Overall Experience
8.11
Generally positive experience highlighted despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:02

Property Description

Luxurious Accommodation
Mercure Roma West offers elegantly decorated rooms with modern amenities, including free WiFi and air conditioning. The classic or modern décor, along with the marble bathrooms and complimentary minibar, provide a comfortable stay for guests.

Exquisite Dining Experience
Indulge in a delightful culinary journey at the De Gustibus Restaurant, serving a variety of Italian and international dishes in a charming setting with vaulted ceilings. Start your day with a sweet and savoury breakfast buffet and enjoy a selection of fine wines. Unwind with snacks and cocktails at the Bar Divinus.

Wellness and Recreation
Relax and rejuvenate at the wellness area, featuring a hydromassage corner, gym, heated pool, hot tub, sauna, and hammam. Although the pool and wellness area are temporarily closed, guests can still enjoy free internet access in the lobby.

Book your stay at Mercure Roma West for a memorable experience!

Important information:

When booking a Non-Refundable Rate, please note that the credit card used for the booking must be shown at check-in. Otherwise payment will be requested by another means, and the original card used for the booking will be re-credited.

If the name on the credit card used for the booking does not correspond to the guest staying at the property, a third-party authorization by the cardholder must be submitted at the property.

Please note that children under 10 years of age cannot access the wellness area.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FCO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    Children up to and including 9 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 1283 reviews
Cleanliness: 8.14
Service: 8.61
Location: 8.65
Room Quality: 7.6
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 8.11
R
RICARDO family_with_children br
8
HOTEL BOM PARA FICAR FORA DO CENTRO
Pros:

QUARTO AMPLO

Cons:

TRANSFER MAIS FÁCIL PARA AEROPORTO

2026-07-01 via Nuitee
B
Bentivegna solo_traveller ar
10
De 10
Pros:

Lugar excelente

Cons:

Nada

2026-06-30 via Nuitee
A
Antonio solo_traveller it
7
2026-06-28 via Nuitee
G
Giovanni family_with_children it
10
2026-06-27 via Nuitee
S
Stefano couple ch
7
2026-06-27 via Nuitee
M
Mauricio couple mx
9
Direi che si tratta di un'ottima opzione in termini di qualità e prezzo.
Pros:

Colazione molto buona, lo staff molto buono,l'hotel in generale e bello, camera comoda.

Cons:

Parcheggio buoi e trascurato, l'aria condizionata non era sufficiente e quindi in camera se sentiva caldo. Lontano del centro di Roma e non ci sono mezzi di trasporto nelle vicinanze che ti portino al centro.

2026-06-25 via Nuitee
R
Rosa solo_traveller it
6
Deludente
Pros:

Lo staff della reception

Cons:

Sono stata ospite diverse volte al Mercure ma questa volta è stato molto deludente. Il secondo giorno dal nostro arrivo al rientro intorno alle 17 abbiamo avuto la brutta sorpresa di trovare il letto disfatto il bagno sporco :la camera non era stata ripulita .

2026-06-25 via Nuitee
N
Nepharidze family_with_children it
10
2026-06-25 via Nuitee
F
Francesca couple it
8
Cons:

camera un po' troppo rumorosa, si sentiva tutto quello che succedeva nel corridoio e in ascensore. Alle 5 di mattina siamo stati svegliati da gruppo di persone che parlavano e ridevano molto rumorosamente in corridoio svegliando tutti!

2026-06-24 via Nuitee
G
Giovanni couple it
8
ha dato risposte alle mia aspettative
2026-06-24 via Nuitee
V
VALERIA couple it
8
2026-06-24 via Nuitee
S
Sarah family_with_children it
8
2026-06-23 via Nuitee
A
Alessia solo_traveller it
5
Pros:

Lo staff educato e disponibile

Cons:

La stanza assegnata climatizzatore guasto con temperature elevate. Cambio della stanza risolto dopo 2 solleciti. In struttura vi era con noi una signora anziana prossima ad un intervento e una bimba piccola.

2026-06-22 via Nuitee
M
Maxine Augusta Rosamond solo_traveller it
9
2026-06-22 via Nuitee
V
Vito solo_traveller it
8
2026-06-22 via Nuitee
E
Elisabetta solo_traveller it
8
Tutto bene
Pros:

Staff gentilissimo, disponibile e competente.
Ottimo wi fi

2026-06-20 via Nuitee
M
Massimo solo_traveller it
8
2026-06-13 via Nuitee
K
Kelvin solo_traveller br
8
2026-06-12 via Nuitee
J
JOAO PAULO extended_group pt
7
Foi uma estadia agradável e correspondeu às expectativas.
Pros:

da assecibilidade ao quarto para cadeira de rodas. Da arrumação e limpeza do quarto. Gostei bastante Da mudança frequente de roupa de cama.

Cons:

Como deficiente de cadeira de rodas não gostei das condições da casa de banho. Foi impossível tomar banho e o uso do sanitário teve que ser com recorrência a casa de banho para deficientes da zona de reuniões do hotel.
Sei que o hotel tem quartos para deficientes no entanto não podem ser triplos e eu necessito sempre de apoio de 2 pessoas de família.

2026-06-12 via Nuitee
C
Carlo Alberto couple it
9
2026-06-12 via Nuitee