Facilities

Meeting rooms
Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
No single-use plastic straws
Comprehensive recycling policy
Health club
No single-use plastic stirrers
Guest education on local ecosystems and culture
See all facilities

Review Highlights

Pros:
Good location
Excellent staff
Cons:
Slow elevators
Breakfast variety could improve

Categories

Cleanliness
8.46
Multiple reviews mention cleanliness positively, but some reviews express minor issues.
Service
9.93
The staff are consistently praised for their helpfulness and hospitality.
Location
9.47
Central location and easy access to transportation are frequently highlighted.
Room Quality
8.92
Rooms are often described as good and well-maintained, with a few minor complaints.
Amenities
8.95
Amenities are adequate with positive mentions, although some areas could be improved.
Value for Money
8.91
General sentiment is positive, considering the overall experience provided.
Food and Beverage
7.96
Food quality noted as good in some reviews, but with some dissatisfaction expressed about breakfast variety.
Overall Experience
9.43
Most reviews reflect a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 03:22

Property Description

Recreational Opportunities
Indulge in activities at the health club, outdoor pool, and steam room.

Dining and Entertainment
Savor international cuisine at FLAVOURS ON TWO and enjoy drinks at poolside bar or 2 lounges.

Convenience and Comfort
Benefit from amenities like complimentary Wi-Fi, concierge services, and 24-hour room service.

With a stay at Towers Rotana in Dubai (Trade Center), you'll be a 4-minute drive from Dubai Mall and 6 minutes from Burj Khalifa. Relax and make the most of your time in Dubai at Towers Rotana.

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 11:00 PM.
  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Set meals are served in guestrooms only (no menus or public dining).
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • General

    Events/parties not allowed

See all policies

Location

Guest Reviews

9
Based on 3259 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 7.96
Overall Experience: 9.43
S
Sana family_with_children pk
10
Pros:

Everything

2026-04-03 via Nuitee
R
Rami couple ae
10
2026-04-03 via Nuitee
V
Vlado couple si
10
Ok
2026-04-03 via Nuitee
K
Kevin family_with_children ae
6
2026-04-02 via Nuitee
A
Abdullah couple om
10
كانت جدا استثنائية وقت المنخفض الجوي التاريخي
Pros:

الموظفه روبي اريد اشكرها جدا على تعاونها وحلها لمشكلة عدم وجود البوفيه بحيث عملت لنا خدمة خاصة وقدمت لنا الفطور والعشاء داخل الجناح

2026-03-31 via Nuitee
M
Mohammed couple ae
10
2026-03-30 via Nuitee
S
Sadia couple pk
9
2026-03-30 via Nuitee
A
Ana Carolina couple br
10
2026-03-30 via Nuitee
S
Sandeep solo_traveller in
8
2026-03-29 via Nuitee
F
Françoise family_with_children fr
9
Pros:

Sa situation

Cons:

Repas un peu chers

2026-03-28 via Nuitee
A
Akub couple ae
10
2026-03-26 via Nuitee
M
Muzaffar couple uz
1
Cons:

This hotel shows absolutely no respect to its guests. No respect at all. I lost my money as soon as I arrived in Dubai, and I explained everything to the reception, telling them I would pay by 10:00 AM in the morning.

However, an employee named Mahmood was rude and unprofessional, and he forced me to spend the night in the waiting area. I am now having to stay in the lobby overnight because of this.

I believe that an international-level hotel should show at least some understanding toward its guests. I was not trying to run away or avoid payment in any way—I fully intended to pay.

Unfortunately, the staff at this hotel behave very rudely. I would not recommend this hotel to anyone.

On top of that, the hotel’s restaurant is not even operating for breakfast or dinner. Instead, they use the menu and space of the basement nightclub. The food is also very bad and tasteless.

I regret choosing this hotel.

2026-03-25 via Nuitee
B
Bogdan Turlacu family_with_children ro
9
2026-03-24 via Nuitee
Álvaro Isidro couple ae
10
Pros:

El estilo

Cons:

Todo perfecto

2026-03-23 via Nuitee
R
Rafi solo_traveller ae
7
2026-03-23 via Nuitee
M
Mohamed family_with_children ae
8
Pros:

الموظف السوداني ف الاستقبال قمه ف الاحترام وحسن التعامل وخدمه العملاء اسمه احمد على ما اظن

Cons:

السرير والمخدات ابدا غير مريحه ولا يوجد في الغرفه محارم

2026-03-23 via Nuitee
A
Arisha solo_traveller ru
9
Pros:

I stayed for 2 days at Rotana Towers and it was a great experience. The view was stunning, the room spacious and breakfasts were unforgettable. The metro station was really close and comfortable to get to.
I wish I will return to this hotel again!

2026-03-22 via Nuitee
G
Gamal solo_traveller ae
10
Best staff and housekeeping on the boardwalk
Pros:

Best place right now on SZR

Cons:

Nothing it’s all good I’ve been here for 1 month

2026-03-21 via Nuitee
G
Gamal solo_traveller ae
10
2026-03-21 via Nuitee
V
VLADIMIR family_with_children ru
10
2026-03-20 via Nuitee