Facilities

Meeting rooms
Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
No single-use plastic straws
Comprehensive recycling policy
Health club
No single-use plastic stirrers
Guest education on local ecosystems and culture
See all facilities

Review Highlights

Pros:
Good location
Excellent staff
Cons:
Slow elevators
Breakfast variety could improve

Categories

Cleanliness
8.46
Multiple reviews mention cleanliness positively, but some reviews express minor issues.
Service
9.93
The staff are consistently praised for their helpfulness and hospitality.
Location
9.47
Central location and easy access to transportation are frequently highlighted.
Room Quality
8.92
Rooms are often described as good and well-maintained, with a few minor complaints.
Amenities
8.95
Amenities are adequate with positive mentions, although some areas could be improved.
Value for Money
8.91
General sentiment is positive, considering the overall experience provided.
Food and Beverage
7.96
Food quality noted as good in some reviews, but with some dissatisfaction expressed about breakfast variety.
Overall Experience
9.43
Most reviews reflect a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 03:22

Property Description

Recreational Opportunities
Indulge in activities at the health club, outdoor pool, and steam room.

Dining and Entertainment
Savor international cuisine at FLAVOURS ON TWO and enjoy drinks at poolside bar or 2 lounges.

Convenience and Comfort
Benefit from amenities like complimentary Wi-Fi, concierge services, and 24-hour room service.

With a stay at Towers Rotana in Dubai (Trade Center), you'll be a 4-minute drive from Dubai Mall and 6 minutes from Burj Khalifa. Relax and make the most of your time in Dubai at Towers Rotana.

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 11:00 PM.
  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Set meals are served in guestrooms only (no menus or public dining).
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • General

    Events/parties not allowed

See all policies

Location

Guest Reviews

9
Based on 3259 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 7.96
Overall Experience: 9.43
A
annahO3852RY • Family
10
Great location and good value
Pros:

This hotel is perfectly located just a few steps from the Metro and with walking distance to Dubai Mall and Burj Khalifa. Lots of tacos passing by as well so it is easy to catch one. The rooms are spacious but the bathroom very small. Always clean and very comfortable beds!! The staff is friendly and very attentive. The pool area is nice and clean but very small. It is great for spending a few hours before or after sightseeing but if you want to spend your whole holiday at the pool I would choose a hotel with a bigger pool area. We did not eat anything at the hotel. In the back of the hotel there is a small supermarket , good to buy snacks and drinks This hotel is great value and we would love to come back!

2026-02-19 • via Tripadvisor
N
Nasser • couple • ae
9
2026-02-14 • via Nuitee
M
Mohammed • couple • gb
7
2026-02-14 • via Nuitee
A
Ahmed • extended_group • eg
8
2026-02-14 • via Nuitee
L
Luca • solo_traveller • it
8
2026-02-14 • via Nuitee
A
Ahmed Taha Taha Mohamed • solo_traveller • eg
10
2026-02-14 • via Nuitee
J
jeffrobinsonBCN • Business • Barcelona, Catalonia
10
A True Gem with Outstanding Service
Pros:

The staff was unreal, surpassing all my expectations. I had never heard of this hotel before, but I'm so happy I gave it a shot. My room had the best bed, pillows, and linens! What a sleep! They brought me a beautiful fruit plate, which was so thoughtful. Absolutely loved my stay and would certainly recommend it to all!

2026-02-13 • via Tripadvisor
H
Hamad • solo_traveller • sa
7
شكرا
Pros:

شكرا جزيلا

Cons:

شكرا

2026-02-13 • via Nuitee
A
Asem • family_with_children • jo
10
very good.
Pros:

Location , room cleanness, staff.

Cons:

the breakfast

2026-02-13 • via Nuitee
M
Mohammed Ashraf • solo_traveller • bh
6
Pros:

Very crowded had to wait in the queue for 20 minutes

Cons:

I was not provided the room type whi u I had booked

2026-02-13 • via Nuitee
D
diyaa • couple • eg
9
2026-02-12 • via Nuitee
A
Ali • couple • iq
10
2026-02-12 • via Nuitee
A
Abdulhamid • couple • ae
8
2026-02-12 • via Nuitee
سامر • family_with_children • jo
10
2026-02-12 • via Nuitee
M
Mcoy_0501 • Business • Riyadh, Riyadh Province
10
Outstanding Business Stay – Exceptional Service & Comfort
Pros:

I had an excellent stay at Towers Rotana during my business trip in February 2026. The service was truly outstanding—staff were professional, attentive, and always ready to assist. The room was spotless, well-maintained, and very comfortable after long working days. The location is perfect for business meetings and easy access around the city. Great value for the quality provided. I highly recommend this hotel for business travelers seeking comfort, cleanliness, and top-level hospitality.

2026-02-11 • via Tripadvisor
S
Sami327 • family_with_children • qa
9
Pros:

Absolutely it's amazing hotel

Cons:

Food menu to be upgraded

2026-02-11 • via Nuitee
S
steyler • family_with_children • co
10
2026-02-11 • via Nuitee
Y
Yakup • solo_traveller • tr
10
2026-02-11 • via Nuitee
A
Aimoldir • couple • kz
1
Cons:

Услуга не оказана. Деньги не вернули. Никто не выходил на связь. Потратили около $4000, на ветер ушло.

2026-02-10 • via Nuitee
M
mohanad • family_with_children • kw
9
Pros:

Perfect as usual

Cons:

Just the price, little bit high

2026-02-10 • via Nuitee