Burke and Wills Hotel Toowoomba

Hotels
8.8 (3111 reviews)
554 Ruthven Street , Toowoomba , au
+61 7 4632 2433

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Room size
Issues with air conditioning
Parking availability

Categories

Cleanliness
8.35
Clean properties were mentioned; however, some rooms had issues like smoke smell and extractor fan disturbance.
Service
9.35
Numerous reviews praised the staff, highlighting their friendliness and helpfulness.
Location
9.55
The location was frequently mentioned as a significant advantage, with easy access to various attractions.
Room Quality
8.55
Most rooms were described positively, but there were complaints about size and a tripping kettle.
Amenities
8.35
Amenities were generally well-received, although some issues were noted with specific items like air conditioning.
Value for Money
8.85
General sentiment was that the experience was worth the price, though some mentioned it felt slightly expensive.
Food and Beverage
8.55
Food variety and service were praised; however, there were mentions of parking availability impacting overall experience.
Overall Experience
8.85
Overall positive experiences noted, despite some concerns about specific room issues and shower functionality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:15

Property Description

Central Location and Convenience
Burke and Wills Hotel is ideally situated in the heart of Toowoomba, just a short walk from major shopping centers and popular tourist spots.

Comfortable Rooms with City Views
Guests can unwind in well-equipped, air-conditioned rooms featuring modern amenities such as free WiFi, flat-screen TVs, and private balconies offering scenic city views.

Dining and Entertainment Options
Indulge in delicious meals at the on-site restaurant, grab a drink at the bar, or have a fun time in the games room.

Experience the best of Toowoomba at Burke and Wills Hotel - book your stay now for a memorable and convenient getaway.

Important information:

Please note that there is a 0.89% surcharge on Visa/Mastercard and 2.25% surcharge when you pay with a American Express or JCB.

Guests are required to show a photo ID and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Location

Guest Reviews

8.8
Based on 3111 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.55
Room Quality: 8.55
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.55
Overall Experience: 8.85
S
Stephen • couple • au
9
Pros:

Location. Ambience

Cons:

Parking is always a little tight

2026-08-22 • via Nuitee
P
PETER • couple • au
9
2026-08-21 • via Nuitee
P
Patsy • couple • au
10
2026-08-21 • via Nuitee
Z
Zoe • solo_traveller • au
10
Pros:

The atmosphere was lovely. The staff were so friendly. The rooms were very clean. The foyer is stunning! Will definitely come back here.

2026-08-21 • via Nuitee
M
Madelaine • solo_traveller • au
10
Pros:

Unbeatable location, gorgeous facilities, great service, the BEST bathtub! I love it here!

2026-08-20 • via Nuitee
T
Ty • solo_traveller • au
8
2026-08-20 • via Nuitee
S
Suzanne • couple • au
5
2026-08-20 • via Nuitee
R
Renee • couple • au
10
Pros:

Lovely staff, great location

2026-08-20 • via Nuitee
J
James • solo_traveller • gb
10
Nice stay
Pros:

Nice and comfortable and close to everything

Cons:

Nothing

2026-08-17 • via Nuitee
R
Rodney • couple • au
10
Highly recommend, the staff from reception to the restaurant were amazing,
Pros:

Staff were wonderful, the building is beautiful

Cons:

Easy parking

2026-08-16 • via Nuitee
W
Wolf • solo_traveller • au
10
2026-08-16 • via Nuitee
S
stephen • extended_group • au
10
Great location to Empire Theatre . Classy Hotel
Pros:

Modern and clean

Cons:

Nothing

2026-08-16 • via Nuitee
P
peter • couple • au
10
2026-08-16 • via Nuitee
A
Alan • couple • au
10
2026-08-16 • via Nuitee
T
Tracy • extended_group • au
10
Pros:

Location

2026-08-16 • via Nuitee
B
Brodie • solo_traveller • au
10
Best stay
Pros:

Everything

Cons:

The fact I Didnt get to stay longer next time!!!!

2026-08-16 • via Nuitee
T
Todd • couple • au
10
Great location, comfy rooms, helpful staff.
Pros:

We always choose to stay at Burke and Wills when we visit Toowoomba. The location is excellent, the staff are great, rooms are comfortable and clean, the pub downstairs does a good feed.

Cons:

Nothing. It’s excellent.

2026-08-15 • via Nuitee
R
Rosemary • couple • au
7
2026-08-14 • via Nuitee
J
Jacqueline • couple • au
9
2026-08-14 • via Nuitee
C
Claudette • couple • au
10
2026-08-14 • via Nuitee