Burke and Wills Hotel Toowoomba

Hotels
8.8 (2907 reviews)
554 Ruthven Street , Toowoomba , au

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Room size
Issues with air conditioning
Parking availability

Categories

Cleanliness
8.35
Clean properties were mentioned; however, some rooms had issues like smoke smell and extractor fan disturbance.
Service
9.35
Numerous reviews praised the staff, highlighting their friendliness and helpfulness.
Location
9.55
The location was frequently mentioned as a significant advantage, with easy access to various attractions.
Room Quality
8.55
Most rooms were described positively, but there were complaints about size and a tripping kettle.
Amenities
8.35
Amenities were generally well-received, although some issues were noted with specific items like air conditioning.
Value for Money
8.85
General sentiment was that the experience was worth the price, though some mentioned it felt slightly expensive.
Food and Beverage
8.55
Food variety and service were praised; however, there were mentions of parking availability impacting overall experience.
Overall Experience
8.85
Overall positive experiences noted, despite some concerns about specific room issues and shower functionality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:15

Property Description

Central Location and Convenience
Burke and Wills Hotel is ideally situated in the heart of Toowoomba, just a short walk from major shopping centers and popular tourist spots.

Comfortable Rooms with City Views
Guests can unwind in well-equipped, air-conditioned rooms featuring modern amenities such as free WiFi, flat-screen TVs, and private balconies offering scenic city views.

Dining and Entertainment Options
Indulge in delicious meals at the on-site restaurant, grab a drink at the bar, or have a fun time in the games room.

Experience the best of Toowoomba at Burke and Wills Hotel - book your stay now for a memorable and convenient getaway.

Important information:

Please note that there is a 0.89% surcharge on Visa/Mastercard and 2.25% surcharge when you pay with a American Express or JCB.

Guests are required to show a photo ID and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 15 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2907 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.55
Room Quality: 8.55
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.55
Overall Experience: 8.85
H
Henderson • solo_traveller • au
10
Pros:

The friendliness of there staff was amazing. They were knowledgeable and willing to help with anything presented.
The hotel accommodations were amazing. I love that there is s restaraunt and bar on the premises. I loved the breakfast buffet. The location of the hotel made it easy to go anywhere I needed locally.

Cons:

I didn't like leaving the hotel so soon. I wish i had booked it for longer.

2026-05-02 • via Nuitee
B
Bill • couple • au
10
Very comfortable hotel in a great location with exceptional staff.
Pros:

Very clean and cosy plus the staff were excellent

Cons:

Nothing not to like. It’s a lovely hotel.

2026-05-02 • via Nuitee
G
Grey • couple • au
8
PLeasant stay.
Pros:

Very clean room however the room was tiny really only suitable for one person. Lucky we were only staying one night. No where to put our bags but immaculate so that is worth having such a small space.

2026-05-01 • via Nuitee
C
Craig • solo_traveller • au
9
2026-05-01 • via Nuitee
A
Anne • solo_traveller • au
10
2026-05-01 • via Nuitee
• couple • au
9
2026-05-01 • via Nuitee
K
Kym • couple • au
10
Pros:

Comfortable bed

2026-04-30 • via Nuitee
K
Kerrie • family_with_children • au
6
Convenient but not worth the $
Pros:

Location

Cons:

Broken recliner chairs
Little dusty

2026-04-30 • via Nuitee
J
Joel • couple • au
9
2026-04-29 • via Nuitee
T
Troy • solo_traveller • au
10
2026-04-29 • via Nuitee
K
Kurt • solo_traveller • au
8
Ok but top end of $$ spend
Pros:

Nice bed

Cons:

Price

2026-04-29 • via Nuitee
C
Carmel • couple • au
8
2026-04-28 • via Nuitee
C
Clayton • couple • au
8
2026-04-27 • via Nuitee
M
Morgan • family_with_children • au
10
10/10 will definitely be back
Pros:

The room was extremely clean and smelt nice and clean, I am very fussy and was super impressed!

Cons:

Nil

2026-04-26 • via Nuitee
M
Mari Struthers • couple • au
10
2026-04-26 • via Nuitee
I
Ian • solo_traveller • au
8
2026-04-24 • via Nuitee
S
Susan • couple • au
9
Handy to where I needed to be.
Pros:

Comfortable

Cons:

Nothing

2026-04-23 • via Nuitee
T
Tracy • couple • au
9
Pros:

Central. Clean. Comfy bed and pillows.

2026-04-23 • via Nuitee
K
Kylie • couple • au
9
Lovely relaxing stay.
Pros:

Love staying here. Great location and very comfortable.

2026-04-22 • via Nuitee
M
Michelle • couple • au
9
Lovely
Pros:

Closeness to theatre

Cons:

Na

2026-04-22 • via Nuitee