Comfort Inn Beckley

Hotels
•
Comfort Inn
8.9 (223 reviews)
134 Harper Park Drive, Beckley, West Virginia, 25801 , Beckley , US

Children allowed
Pets allowed

Facilities

Elevator
Fitness facilities
Free breakfast
Safe-deposit box at front desk
Smoke-free property
RV, bus, truck parking
Free self parking
Free RV, bus, truck parking
Free continental breakfast
Water dispenser
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (specific praise for Leslie and Shashi)
Clean, fresh-smelling rooms
Good/great breakfast
Convenient location near highway, restaurants and stores
Good value/price
Comfortable beds and large TVs
Parking available
Cons:
Occasional check-in/reservation problems and abrupt staff interactions
Some rooms had cleanliness issues (crumbs, missing soap)
Small rooms/bathrooms and very limited counter space
Lobby and breakfast areas feel dated
Proximity to highway can be noisy for some guests

Categories

Cleanliness
8.5
Generally reported as clean and fresh-smelling (several guests praised cleanliness and unscented freshness), but a few mentions of crumbs/dirt in corners, missing soap, and an unpleasant-smelling hallway lowered the score slightly.
Service
9
Staff frequently described as friendly, helpful and accommodating (specific praise for Leslie and Shashi); however there were notable negative incidents including an abrupt clerk and a lengthy reservation/check-in problem that impacted some stays.
Location
9.3
Consistently noted as convenient — close to restaurants, stores and with easy highway access. One guest found it too close to the highway, but overall location was a clear positive.
Room Quality
8.1
Mixed reports: some guests enjoyed large, comfortable rooms and big TVs, while others found rooms and bathrooms small, with minimal furniture, no counter space in the bathroom, or very firm beds.
Amenities
9
Breakfast and basic amenities received repeated positive mentions and parking was noted as good; some guests felt the lobby and breakfast areas are dated and could use updating.
Value for Money
9.2
Multiple guests explicitly stated the price was right or that the hotel offered great price for accommodations — generally perceived as good value for an overnight or short stay.
Food and Beverage
9.4
Breakfast repeatedly described as good/great/delicious (biscuits and gravy called out positively); overall F&B impressions are strongly positive for the included breakfast offering.
Overall Experience
8.7
Most guests reported a comfortable stay and willingness to return, citing clean rooms, friendly staff and good breakfast; a minority experienced check-in/reservation problems or issues with room size that tempered their overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Nestled in the vibrant heart of Beckley, Comfort Inn Beckley offers the perfect blend of comfort and convenience for travelers.

Prime Location
Just a brief 4-minute stroll from Harper Park Retail and a short drive to the Tamarack Conference Center, our hotel places you close to local attractions and dining options.

Comfortable Accommodations
Relax in one of our 55 air-conditioned rooms, each equipped with modern amenities like refrigerators, microwaves, and flat-screen televisions, ensuring a home-like experience during your stay.

Top-notch Amenities
Start your day with a complimentary continental breakfast, maintain your fitness routine at our well-equipped center, or unwind by the seasonal outdoor pool. Plus, enjoy seamless connectivity with complimentary Wi-Fi throughout the property.

Don’t miss the chance to stay at Comfort Inn Beckley—book your room today!

Important information:

  • The seasonal pool will be open from May to September.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Masks are required in public areas for unvaccinated guests.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BKW

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 223 reviews
Cleanliness: 8.5
Service: 9
Location: 9.3
Room Quality: 8.1
Amenities: 9
Value for Money: 9.2
Food and Beverage: 9.4
Overall Experience: 8.7
E
Elizabeth
8
Pros:

parking was good. Close to restaurants and stores.

2025-10-12 • via Nuitee
T
Timothy
2
Comfort Inn vs.Hotels.com
Pros:

Desk clerk couldn’t find our reservation even after we showed her our receipt. It took well over an hour to finally get a room. She argued over the phone with Hotels.com about the room rate stating it was wrong and should be
Xxx.xx. We were like that’s between Comfort Inn and Hotels.com,don’t drag us into it, just provide a room for us as we just drove 10 hours. Terrible experience.

2025-10-11 • via Nuitee
D
David • partner
8
Pros:

had to go and ask for soap, there was none in the room. There was crums and dirt in the corners of the room, the room needed vacuum,

2025-10-10 • via Nuitee
M
Mark
8
Pros:

.

2025-10-09 • via Nuitee
M
May • partner
2
Pros:

Overall a comfortable stay. Room was clean. Breakfast was good. Only complaint I have was the size of the bathroom. Absolutely no counter space. This made it challenging to do hair and makeup with no place to put things.

2025-10-06 • via Nuitee
F
Francis • family
8
Pros:

Ok

2025-10-06 • via Nuitee
M
Michael
10
Pros:

Easy check in, clean and friendly

2025-10-02 • via Nuitee
V
Vicki • family
10
Pros:

Beautiful hotel.

2025-10-02 • via Nuitee
F
Felipa • family
8
Pros:

Breakfast was good

2025-09-29 • via Nuitee
J
John • friends
6
Pros:

Too close to highway

2025-09-24 • via Nuitee
N
Noah • family_with_children
10
Pros:

Nice people nice room

2025-09-23 • via Nuitee
M
Michael • family
10
Pros:

Easy access to highway and restaurants

2025-09-23 • via Nuitee
L
Lisa
8
Pros:

Breakfast was great… enjoyed our stay at this Comfort Hotel

2025-09-22 • via Nuitee
J
James
8
Pros:

Overall, it was a good spot, however there are a couple of areas that needed improvement. The clerk at check in on Friday night was very abrupt and only grudgingly helpful. The shower door leaked in one of the two rooms we booked. The afternoon staff on Saturday and the staff on Sunday were very friendly and helpful

2025-09-22 • via Nuitee
J
James
6
Pros:

All was clean and fine for an overnight stay. But, for any longer, it didn't feel very comfortable. Everything is small. The room was small, the furniture minimal, the bathroom is small (certainly all that is necessary, but...) the sink counter barely had space for a cup. "easy chair" stuffed into a corner wasn't very easy. So....not a place to hang until the next event.

2025-09-22 • via Nuitee
L
Laura • family
10
Pros:

Very friendly staff, and very helpful/accommodating!

2025-09-21 • via Nuitee
L
Lillian • friends
10
Pros:

The hotel was clean, the staff was friendly and helpful and the breakfast was delicious

2025-09-20 • via Nuitee
C
Cecile • partner
10
Pros:

Very nice clean, big room, great amenities we were very pleased by our stay.

2025-09-19 • via Nuitee
R
Rich
10
Pros:

Everything was great

2025-09-19 • via Nuitee
R
Richard • family
8
Pros:

Price was right.

2025-09-19 • via Nuitee