Hampton Inn & Suites Chicago/Aurora

Hotels
•
Hampton Inn
9.2 (317 reviews)
2423 Bushwood Drive , Aurora , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Comfortable beds
Good breakfast options
Kids pool
Cons:
Dirty lobby and breakfast area
Unruly guests
Poor service from staff

Categories

Cleanliness
6.35
The lobby was described as filthy, and complaints were made about the trash and the state of the breakfast area.
Service
9.85
Some positive sentiments about staff were mentioned, though there were several complaints about responsiveness.
Location
10
Location seems convenient as it was a destination for a family event, no complaints specifically noted.
Room Quality
10
Positive comments about the comfortable bed and nice clean bathroom.
Amenities
9.85
Amenities like the pool and whirlpool spa were enjoyed, although some issues were noted with noise.
Value for Money
8.85
Concerns raised regarding the overall cost versus the experience, particularly given cleanliness issues.
Food and Beverage
9.85
Breakfast was positively rated with lots of choices, though mentioned as dirty at times.
Overall Experience
8.85
Negative experiences significantly impacted the stay, though some positive elements were still noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:36

Property Description

Convenient Location and Family-Friendly Amenities

Located just off Interstate 88 in Aurora, Illinois, the Hampton Inn and Suites Chicago offers a perfect blend of convenience and comfort for travelers. The hotel boasts an indoor pool and children's pool, ideal for families looking to relax and have fun. Additionally, guests can unwind in the hot tub or grab essentials at the on-site convenience store.

Delicious Breakfast and Useful Facilities

Start your day right with the complimentary daily breakfast served at the hotel. For guests' convenience, there are laundry facilities available and a business center equipped with public computers, catering to both leisure and business travelers alike.

Comfortable Rooms with Modern Amenities

The guest rooms at the Chicago Hampton Inn and Suites are thoughtfully designed and equipped with a coffee maker, microwave, and refrigerator for added convenience. Relax and enjoy entertainment on the 32-inch flat-screen TV provided in each room.

Experience a delightful stay at the Hampton Inn and Suites Chicago – book now for a memorable trip!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests must be at least 21 years old to reserve a room at this property.

Please note, a limited number of guests are permitted to enter the swimming pool per room. Please check with the front desk team for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 317 reviews
Cleanliness: 6.35
Service: 9.85
Location: 10
Room Quality: 10
Amenities: 9.85
Value for Money: 8.85
Food and Beverage: 9.85
Overall Experience: 8.85
L
LaQuinta • family_with_children • us
10
Pros:

Very clean , very quiet, comfy beds , the breakfast was very good , staff was nice. Very lowkey nice hotel for family vacation. The kids were on spring break and we drove 50 mins to bring them so they can swim. Everything about our stay was perfect. Definitely will be back

Cons:

N/a

2026-03-25 • via Nuitee
T
Theresa • family_with_children • us
10
2026-03-25 • via Nuitee
A
Andrade • family_with_children • us
8
2026-03-23 • via Nuitee
T
TJ Foster • extended_group • us
10
2026-03-23 • via Nuitee
S
Stephani • family_with_children • us
10
2026-03-19 • via Nuitee
N
Nation • couple • us
7
I loved my stay but I just wish house keeping cleaned my room
Pros:

It was very nice and comfortable

Cons:

House keeling did not clean my room at all during my stay

2026-03-18 • via Nuitee
S
Stephanie • family_with_children • us
8
Nice place to stay
Pros:

Clean

Cons:

Very expensive

2026-03-17 • via Nuitee
V
Virginia • couple • us
9
Convenient, comfortable, a step above others
Pros:

Comfortable beds, spacious clean room, wonderful shower, thick towels, excellent breakfast options.

2026-03-10 • via Nuitee
A
Ada Liz • extended_group • us
9
Pros:

Muy agradecida porque nos dejaron en la misma habitación cuando pedí una noche extra.

Cons:

No tengo nada negativo

2026-03-08 • via Nuitee
A
Ada Liz • extended_group • us
10
Pros:

Es uno de mis hoteles favoritos, excelente precio, limpieza, desayuno tiene variedad para escoger. El trato del personal excelente. Muchas gracias 😘

Cons:

No tengo nada negativo

2026-03-08 • via Nuitee
T
Theresa • couple • us
10
2026-03-03 • via Nuitee
J
Janeika • couple • us
10
Pros:

I like the options on breakfast on the weekend and the staff was nice also I thought it was cool walking in with my name on the TV 😅

Cons:

The day we got there missed out on some pool time cause there was a birthday party going on and the next morning we got breakfast and the tables were still dirty from the party the night before. . And didnt like the monday breakfast a cheese omelet they should of had some without cheese as well. But that's okay. I know I could have requested it but I didn't wanna bug them. So no big deal.

2026-02-24 • via Nuitee
L
Lamanda • family_with_children • us
10
2026-02-11 • via Nuitee
T
Tian • couple • us
10
2026-02-08 • via Nuitee
M
marci • family_with_children • us
10
2026-01-26 • via Nuitee
R
Roberta • couple • us
6
2026-01-22 • via Nuitee
J
JoAnne • couple • us
8
Pros:

we have stayed multiple times visiting family in the area. The grandkids love the pool area! Breakfast was good, staff is great.

Cons:

The bed was hard as a rock. If you want a super firm, hard as a rock mattress this is the place for you!

2026-01-21 • via Nuitee
S
Solano • couple • us
10
2026-01-20 • via Nuitee
M
Michael • family_with_children • us
10
2026-01-20 • via Nuitee
J
Joshua • family_with_children • us
10
2026-01-19 • via Nuitee