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Facilities
Property facilities
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Restaurant
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Pets allowed
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Non-smoking throughout
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Shared lounge/TV area
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Allergy-free room
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Fruits
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Staff adhere to local safety protocols
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Smoke alarms
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Shared stationery like menus, pens are removed
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Face masks for guests available
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24-hour security
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Shopping on site
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Covered parking
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Electric bicycle charging station
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Stunning Views of Tromsø Harbour
Experience breathtaking views of Tromsø harbour from our hotel located on Sjøgata pedestrian street. Just 250 metres from the Hurtigruten Cruise Ship Terminal, Clarion Collection Hotel Aurora offers a memorable stay in central Tromsø.
Cozy Rooms and Complimentary Meals
Relax in our comfortable rooms equipped with a flat-screen cable TV and work desk. Enjoy complimentary afternoon coffee with waffles and a light evening buffet during your stay.
Leisure Facilities and Nearby Attractions
Stay active at our gym, unwind in the outdoor hot tub, and keep an eye out for the Northern Lights during winter nights. Explore the Polar Museum located 500 metres away or take a short 10-minute walk to visit the Polaria Aquarium.
Book your stay at Clarion Collection Hotel Aurora for an unforgettable experience in Tromsø.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is needed) and costs NOK 200 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for NOK 100 per person per night when using an available cot.
Children up to and including 9 years old stay for free when using an existing bed.
People 5 years old and over stay for NOK 350 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Beliggenheten
Bobblebade var ute av drift på 2 mnd. Frokosten var elendig! Tilbude for glutenalergikere var tilnermet ikke tilstede. Eggene som var stekte var som plastikk å eggene som var kokte var rå. Romme var slitt, skittent, stikkkontakter som ikke vriket. Dårlig trykk i dusjen. Ikke nattbord. Ikke lading til tlf i nærheten av senga. En dag parkering skulle dem ha 2800kr for.
Er lenge siden vi brukte dette hotellet sist, men husket at det var høvelig med parkering rett utenfor. Men det var også alt dessverre
Rommet bærer preg på at det har ikke sett fornyelse siden sist vi var der for ca 15 år siden,veldig slitt hotell og frokosten var ikke mye å skryte av dessverre. Så enkelt som salaten kunne til å med en blind person se at den skulle ha vært kastet og eggerøre trur æ neppe var laget samme dagen.
Nice location, friendly staff, availability of coffee and tea 24 hours without charge in the reception.
The dinner was not available due to a strike. In the day it was available, it was not so good.
Dinner and breakfast are good and vary every day. Rooms are clean and confortable, right size for family of 4 (two rooms)
Frühstück, Nachmittags-Snack und warmes Gericht zum Abendessen inklusive.
Zimmer könnte etwas größer sein und das TV Gerät ist schon in die Jahre gekommen.
Posizione e rapporto qualità prezzo.
Niente
Hotel położony tuż przy porcie, w pobliżu centrum miasta, a jednocześnie w cichym miejscu. Korzystaliśmy z opcji wyżywienia HB i bardzo nam smakowało (mimo że jestem wegetarianką nie byłam głodna). Podoba nam się podejście hotelu, by nie sprzątać pokoju i nie wymieniać ręczników - sami to ogarnialiśmy w czasie naszego pobytu (3 noce). Podgrzewana podłoga w łazience ratowała nasze przemoczone buty. Parking pod hotelem - mimo że płatny - sprawdził się doskonale, bo trudno w pobliżu o darmowe miejsca postojowe (o ile w ogóle takie są). Z chęcią wrócimy tu ponownie (może w sezonie, gdy są zorze polarne)
large and clean room, comfortable bed, good breakfast
The receptionist (a redhead) was rude and not very kind. When we arrived, I gave her the name of the reservation and, without even saying a word, she put the payment machine in front of me. "Okay, I'll pay, but can you give me some information first about breakfast, etc." At that point, without looking at us, she started talking very quickly. I didn't understand anything and asked her to repeat herself. She snorted and repeated the same thing. The dinner on the first night was terrible (pasta with onions and vegetables). In the dining room, there was a sign saying if you want something else for dinner, you can let reception know. The next morning, I asked the same girl if there was anything else available, and her response was: "This is the Norwegian dinner (pasta with onions?!) and that's what we have!" Terrible reception.
Keskeinen sijainti ja parvekkeellinen, tilava huone, josta kauniit näkymät satamaan. Hyvät sängyt. Puolihoito hyvä etu. Parkkipaikka aivan hotellin edessä, mutta se on syytä varata etukäteen.
Käytävällä voimakas homeen tuoksu, mutta majoitushuoneessa ei tätä ongelmaa ollut ja sisäilma siellä moitteeton.
Locatie midden in centrum en standaard half pension met goed eten.
Heel kleine kamer
L’emplacement très central, la literie, la salle de bain
Dès notre arrivée, à peine nos valises posées, malgré un accueil souriant, la réceptionniste nous a immédiatement tendu la machine à carte de crédit afin que nous puissions régler notre séjour. Lors de la réservation, il était mentionné qu’il y avait un jacuzzi. Or celui-ci était fermé depuis deux mois pour cause de réparations. Si nous l’avions su, nous aurions opté pour un autre hôtel. Le dernier soir, le restaurant était fermé pour cause de grève. L’information ne nous a pas été communiquée. Sauf… en Norvégien dans l’ascenseur. Des feuilles de papier en norvégien et en anglais posées à même la réception. Mais nous ne sommes pas repassées par la réception. Le repas du soir soi-disant offert (alors qu’il y a une légère différence de prix entre la chambre et le petit déjeuner et la demi-pension) est pauvre en choix. La prestation restauration est médiocre. Pas d’accueil à l’arrivée du restaurant. Petit déjeuner succinct le dernier matin, toujours pour cause de grève. L’hôtel est vieillot et terne. Il n’y a pas de bar où se relaxer et boire un verre. Ne mérite pas d’être qualifié de quatre étoiles. Bref, nous ne reviendrons pas dans cet hôtel.
Super Lage, Preis-Leistungsverhältnis ausgezeichnet, Essen gut und reichlich
Atendimento excelente!
nada!
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