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Strawberry
8.3 (2661 reviews)
Sjøgt. 19 - 21 , Tromsø , no

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious food
Cons:
Room size
Cleaning issues
Broken amenities

Categories

Cleanliness
7.63
There were mentions of broken items and insufficient cleaning.
Service
9.1
Staff were reported as friendly and accommodating.
Location
9.14
Central location with good accessibility.
Room Quality
7.09
Rooms were noted as small with broken items.
Amenities
8.12
Amenities were good, but there were complaints about the jacuzzi.
Value for Money
8.08
Value perception was mixed due to price versus room quality.
Food and Beverage
8.63
Food received positive mentions, especially breakfast.
Overall Experience
8.6
General sentiment was positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:39

Property Description

Stunning Views of Tromsø Harbour
Experience breathtaking views of Tromsø harbour from our hotel located on Sjøgata pedestrian street. Just 250 metres from the Hurtigruten Cruise Ship Terminal, Clarion Collection Hotel Aurora offers a memorable stay in central Tromsø.

Cozy Rooms and Complimentary Meals
Relax in our comfortable rooms equipped with a flat-screen cable TV and work desk. Enjoy complimentary afternoon coffee with waffles and a light evening buffet during your stay.

Leisure Facilities and Nearby Attractions
Stay active at our gym, unwind in the outdoor hot tub, and keep an eye out for the Northern Lights during winter nights. Explore the Polar Museum located 500 metres away or take a short 10-minute walk to visit the Polaria Aquarium.

Book your stay at Clarion Collection Hotel Aurora for an unforgettable experience in Tromsø.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NOK 200 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for NOK 100 per person per night when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    People 5 years old and over stay for NOK 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2661 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 7.09
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.6
M
Marie-Noëlle • couple • ch
8
2026-02-14 • via Nuitee
K
Krisztina • couple • hu
5
Pros:

Közel van a központhoz.

Cons:

Kèt nappal az èrkezèsünk előtt leveleztem le velük a kèsői èrkezèsünk. Vissza is igazolták, majd amikor megèrkeztünk èjjfèlkor hulla fáradtan, közöltèk, hogy túlfoglalás miatt nem tudunk ott aludni, de mehetünk ugyanezen az áron egy jobb szállásra. Ott viszont nincs vacsora, de ide jöhetünk vacsorázni, szóval mi den nap ugrálhatsz...
Kèrtem engedmènyt ezèrt a herce hurcáèrt.
Màsnap a másik szálláson közöltèk, hogy már van az aurora hotelnek szobája, így ha visszamegyünk tudnak adni kedvezmènyt. De nyugodtan maradhatunk a drágább szálláson annak eredeti drágább áráèrt. Így kènytelenek voltunk újra összepakolni ès hurcolkodni. Teljesen elrontotta a tapasztalataimkat.
Az ètelválasztèk itt amúgy rendkívül kevès.

2026-02-14 • via Nuitee
A
Adriano • couple • ch
8
Pratique
Pros:

L’emplacement et le jacuzzi

Cons:

Le buffet du soir et la chambre était un peu petite

2026-02-13 • via Nuitee
A
Agustin • extended_group • es
9
Un acierto en todos los sentidos, recomendable y que volveríamos a repetir.
Pros:

Hotel con una excelente ubicación, a un paso de todos los lugares de interés de Tromso y del punto de salida de las principales excursiones..
Desayuno muy bueno y la cena bufet un complemento perfecto a una jornada de actividades en el exterior, con un planteamiento correcto en calidad que quizás podría mejorarse con algo mas de variedad.

2026-02-12 • via Nuitee
A
andreiapgmartins • Solo travel • Armacao de Pera, Faro District, Algarve
10
Excelente
Pros:

Location is fabulous
Staff very friendly and helpfull
Very good relation quality/price
The showers should be improved

2026-02-11 • via Tripadvisor
M
martina • couple • it
9
Pros:

Posizione perfetta, colazione e buffet serale ottimo, staff gentile
Stupenda la jacuzzi sul tetto

2026-02-11 • via Nuitee
L
Laura • couple • it
7
Pros:

La posizione buonissima

Cons:

Sono molto rigidi con gli orari, avevamo la colazione e cena comprese nel prezzo,ma con orario aereo ed escursioni abbiamo saltato 2 cene su 3 e una colazione.

2026-02-11 • via Nuitee
B
Branko • couple • it
8
2026-02-11 • via Nuitee
S
Shashank • family_with_children • ch
8
2026-02-11 • via Nuitee
K
Kirk • family_with_children • gb
10
2026-02-10 • via Nuitee
A
Anita • family_with_children • at
9
2026-02-09 • via Nuitee
C
CHENHAO • couple • cn
7
Pros:

性价比不错，位置超赞

Cons:

但是沟通及客户服务有待提高，打电话沟通提前预定早餐的事情，回酒店之后发现前台的新的工作人员不知道这件事情

2026-02-09 • via Nuitee
C
cristina • family_with_children • it
8
Ottimo hotel al centro i Tromso vicino a tutti i punti strategici per le varie escursioni
Pros:

Bella posizione e ottimo buffet colazione e cena

2026-02-09 • via Nuitee
M
Mary • solo_traveller • us
10
Cozy, welcoming and excellent value
Pros:

I loved how centrally located it was to the harbor, shopping, museums. It was very cozy and the staff were super friendly & helpful.

2026-02-08 • via Nuitee
W
WEI • family_with_children • gb
8
2026-02-08 • via Nuitee
C
carloslR9148LQ • Couples
8
Overall, a good hotel. Excellent location and warm rooms.
Pros:

Overall, a good hotel. This hotel opened in 2001, and it shows in the rooms. The walls were a little thin, the soap and shampoo dispensers in the bathroom did not stick to the wall, and our door sometimes did not close on the way out unless you pulled hard enough. But the staff are friendly, the rooms are warm and cozy, and the location is excellent. Close to the harbor and all of the shops and restaurants. Next door to the Scandic hotel and the bus station so it's easy to meet with tours. And the food for breakfast, Fika, and dinner were all very good. The dining room is well attended to by the staff. The value is there.

2026-02-03 • via Tripadvisor
C
Christopher • couple • gb
9
Pros:

Buffet breakfast and evening dinner good. Handy central location. Good size room.

Cons:

Could do with brighter lighting in the room.

2026-01-31 • via Nuitee
J
Janusz • couple • gb
9
2026-01-31 • via Nuitee
J
Jarosław • couple • pl
9
2026-01-31 • via Nuitee
C
christian • extended_group • fr
7
On a aime la gentillesse du personnel
Pros:

Chambre confortable

Cons:

Pas de dessert le soir
Hôtel à rénover
Repas très léger peu de viande
Pas de lait chaud
Goûté très très léger
J aurais apprécié des lunch à emporter pour le midi
Mansue Un véritable bar le soira ainsi qu
Une piscine intérieure

2026-01-30 • via Nuitee