Extended Stay America Suites - Boston - Tewksbury

Hotels
•
Extended Stay America Suites
5.9 (489 reviews)
1910 Andover Street , Tewksbury , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Convenience
Friendly staff
Comfortable beds
Cons:
Poor cleanliness
Inadequate room maintenance
Noise issues

Categories

Cleanliness
3.4
Many reviews highlighted serious cleanliness issues, including mold and dirty bathrooms.
Service
7.9
The staff was mentioned positively in multiple reviews, though there were service issues.
Location
8.4
Location was consistently praised for its convenience and access to local attractions.
Room Quality
4.4
Numerous comments suggest rooms need better maintenance and cleanliness.
Amenities
6.4
Basic amenities were available, although some were outdated or in poor condition.
Value for Money
5.9
Value perception was mixed; some felt prices didn’t match quality.
Food and Beverage
5.4
Breakfast and food options didn’t meet expectations; often unavailable.
Overall Experience
5.4
Guests had varied experiences; significant issues with cleanliness affected overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:35

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of a fully equipped kitchen in every room at Extended Stay America - Boston - Tewksbury. With a stovetop, microwave, and fridge, you can enjoy the flexibility of preparing your meals during your stay.

Complimentary Grab-and-Go Breakfast
Start your day right with a complimentary grab-and-go breakfast that includes a variety of options such as breakfast bars, muffins, hot cereal, coffee, and tea. Whether you're in a rush or prefer to enjoy breakfast in the comfort of your room, we've got you covered.

Convenient Amenities and Services
From free WiFi and a 24-hour front desk to laundry facilities and upgraded bedding, we strive to make your stay as comfortable as possible. Take advantage of the free weekly housekeeping service and the option for daily housekeeping for a fee, ensuring a hassle-free experience.

Book your stay at Extended Stay America - Boston - Tewksbury now and enjoy a relaxing and convenient extended stay experience.

Important information:

Housekeeping service is offered every 14 days. For a stay of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.

Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services can be arranged for an additional charge.

Please note that a valid credit card is required at check-in for payment. Cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Guest Reviews

5.9
Based on 489 reviews
Cleanliness: 3.4
Service: 7.9
Location: 8.4
Room Quality: 4.4
Amenities: 6.4
Value for Money: 5.9
Food and Beverage: 5.4
Overall Experience: 5.4
R
Richard • couple • us
5
2026-11-03 • via Nuitee
S
Sadat • couple • us
3
Pros:

Bathroom was cloggy & the room smelt cigarettes

2026-10-28 • via Nuitee
J
Jaime • family_with_children • us
9
2026-10-21 • via Nuitee
L
Lane • couple • us
5
Pros:

Clean and comfortable for a quick stop.

Cons:

Don’t believe in a quiet time. Staff was not nice

2026-10-16 • via Nuitee
G
Giesel • solo_traveller • us
3
Pros:

Place in a wrong room. I paid for double bed. People sent to a room already occupied. Rooms were not clean.

Cons:

Nothing

2026-10-15 • via Nuitee
K
Karen • family_with_children • us
5
definitely not the helmet
Pros:

I liked their location.

Cons:

there was no hair dryer. call downstairs and was told they didn't have them. also was n't coffee in the room but it was available early in the morning in the lobby

2026-10-15 • via Nuitee
R
Roman • couple • us
1
No stay it was bad homeless people satying there .no neatness there
Pros:

I didn't like that the day of me repeating in it was cancel there where 2 people before me ,upset and arguing with manager ,about not receiving any notice on an email ,nor me I didn't received nothing on my e mail about cancelation .very bad reputation .never will I ever book with them

Cons:

Not responsible this people. I was not told about canceling my stay there .it was late at night when I thinking ,that I had a room .and then I was told that it was cancel .I qant my money back please. I called yesterday ,but no one haven't call me from booking .com

2026-10-14 • via Nuitee
M
Melissa • couple • us
7
Pros:

Close to a lot of business

Cons:

Price

2026-10-11 • via Nuitee
M
Miguel • couple • us
1
2026-09-18 • via Nuitee
S
Susan • solo_traveller • us
10
2026-09-15 • via Nuitee
L
LISA • solo_traveller • us
8
Feelimg blessed, God is watching out for me & my daughter, Keith is an awesome manager here.
Pros:

I liked that it had a full fridge and 2 burners. Keith the manage is such a down to earth great Man. He has a huge heart. God really put me in the right hotel. All The staff here are super helpful and sweet. Great location too. Beds are comfortable.

Cons:

One of The burners in my room took forever to heat anything up. I only had 1 burner. So I borrowed a electric frying pan from my friend. That I shouldn't of had to do. Laundry 3.50 wash & dry. Crazy. Every time I go tk leave people smoke outside whi just is fair but you cant walk by with out smoke in your face and all you hear from thee conversations are swears. Not something I need to here leaving and coming back..They should have a smoking area for these smokers. Trash room smells even when there is no trash in it.
Never using booking.com again they're payment kept declining for the hotels portion. Manager Keith & I had to fight with them. Finally he pushed it. I had to extend but used a different 3rd party.

2026-09-15 • via Nuitee
N
Nery • couple • ca
1
Pros:

Just the location, but smells bad..

Cons:

The smell

2026-09-14 • via Nuitee
L
LISA • solo_traveller • us
7
2026-09-14 • via Nuitee
D
Daneiry • solo_traveller • us
8
Pros:

Studio like has a small kitchenette=)

Cons:

Bed was a a metal base felt weird

2026-09-07 • via Nuitee
A
Alhassan • solo_traveller • us
10
2026-09-05 • via Nuitee
L
Lisa • solo_traveller • us
5
Okay.
Pros:

Close to what I needed to do.

Cons:

The bed sheets were crumpled. Only 3 pillows for two people. I was too tired to go find staff.

2026-08-26 • via Nuitee
A
Alhassan • solo_traveller • us
8
2026-08-26 • via Nuitee
M
Marli • couple • us
5
2026-08-19 • via Nuitee
T
thomascJ6149MF • Family
2
Between this place and a vacuum, esa sucks harder
Pros:

This place is an absolute hell hole of and I wouldn’t recommend it to anyone. They are just horrible. They constantly entered our room without permission. Or banging on the door after they saw me leave for work to harass my girlfriend. We would constantly be told “you’re on my list” by Keith, the single most inept, unintelligent and unresourceful piece of management trash I’ve ever experienced. He offered no explanations for anything, and when asked about these things, would get immediately verbally aggressive and take our room keys and disable our locks. They lie, increase the rates on those who hit residency without informing them. We started with a 90 dollar a night room, and ended with the room being 142 a night. I hate this place with every fiber of my being. Every time a decent staff comes through, they get fired for helping the residence. There is so much more involved, just do yourself the favor of skipping this place and going to the motel 6 down the road. Avoid this place. Drive by, hold your breath and keep going. You will only find misery when you realize that this place does not care one bit about people, only their money. They’ve stolen so much money from people, I heard idiot Keith complaining about issuing refunds to people 3 a day for a bit I believe.

2026-08-12 • via Tripadvisor
R
Rebecca • couple • us
5
It was a cheap room and the price was consistent with our stay.
Pros:

access off the highway was nice.

Cons:

There was nothing in the kitchen to use for cooking without having to request it. there was 1 person on duty which meant waiting 5-10 minutes at the front desk for him to be available. no ice machines either. the floor in our room was sticky and the head board was covered in what I hope was chemical residue from a cleaning solution and not bodily fluids. the pillows were flat which meant another trip to the front desk for pillows and another5-10 minute wait at the front desk.

2026-08-11 • via Nuitee