Extended Stay America Suites - Boston - Tewksbury

Hotels
Extended Stay America Suites
5.9 (489 reviews)
1910 Andover Street , Tewksbury , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Convenience
Friendly staff
Comfortable beds
Cons:
Poor cleanliness
Inadequate room maintenance
Noise issues

Categories

Cleanliness
3.4
Many reviews highlighted serious cleanliness issues, including mold and dirty bathrooms.
Service
7.9
The staff was mentioned positively in multiple reviews, though there were service issues.
Location
8.4
Location was consistently praised for its convenience and access to local attractions.
Room Quality
4.4
Numerous comments suggest rooms need better maintenance and cleanliness.
Amenities
6.4
Basic amenities were available, although some were outdated or in poor condition.
Value for Money
5.9
Value perception was mixed; some felt prices didn’t match quality.
Food and Beverage
5.4
Breakfast and food options didn’t meet expectations; often unavailable.
Overall Experience
5.4
Guests had varied experiences; significant issues with cleanliness affected overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:35

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of a fully equipped kitchen in every room at Extended Stay America - Boston - Tewksbury. With a stovetop, microwave, and fridge, you can enjoy the flexibility of preparing your meals during your stay.

Complimentary Grab-and-Go Breakfast
Start your day right with a complimentary grab-and-go breakfast that includes a variety of options such as breakfast bars, muffins, hot cereal, coffee, and tea. Whether you're in a rush or prefer to enjoy breakfast in the comfort of your room, we've got you covered.

Convenient Amenities and Services
From free WiFi and a 24-hour front desk to laundry facilities and upgraded bedding, we strive to make your stay as comfortable as possible. Take advantage of the free weekly housekeeping service and the option for daily housekeeping for a fee, ensuring a hassle-free experience.

Book your stay at Extended Stay America - Boston - Tewksbury now and enjoy a relaxing and convenient extended stay experience.

Important information:

Housekeeping service is offered every 14 days. For a stay of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.

Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services can be arranged for an additional charge.

Please note that a valid credit card is required at check-in for payment. Cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Guest Reviews

5.9
Based on 489 reviews
Cleanliness: 3.4
Service: 7.9
Location: 8.4
Room Quality: 4.4
Amenities: 6.4
Value for Money: 5.9
Food and Beverage: 5.4
Overall Experience: 5.4
L
Lisa solo_traveller us
5
Okay.
Pros:

Close to what I needed to do.

Cons:

The bed sheets were crumpled. Only 3 pillows for two people. I was too tired to go find staff.

2026-08-26 via Nuitee
A
Alhassan solo_traveller us
8
2026-08-26 via Nuitee
M
Marli couple us
5
2026-08-19 via Nuitee
T
thomascJ6149MF Family
2
Between this place and a vacuum, esa sucks harder
Pros:

This place is an absolute hell hole of and I wouldn’t recommend it to anyone. They are just horrible. They constantly entered our room without permission. Or banging on the door after they saw me leave for work to harass my girlfriend. We would constantly be told “you’re on my list” by Keith, the single most inept, unintelligent and unresourceful piece of management trash I’ve ever experienced. He offered no explanations for anything, and when asked about these things, would get immediately verbally aggressive and take our room keys and disable our locks. They lie, increase the rates on those who hit residency without informing them. We started with a 90 dollar a night room, and ended with the room being 142 a night. I hate this place with every fiber of my being. Every time a decent staff comes through, they get fired for helping the residence. There is so much more involved, just do yourself the favor of skipping this place and going to the motel 6 down the road. Avoid this place. Drive by, hold your breath and keep going. You will only find misery when you realize that this place does not care one bit about people, only their money. They’ve stolen so much money from people, I heard idiot Keith complaining about issuing refunds to people 3 a day for a bit I believe.

2026-08-12 via Tripadvisor
R
Rebecca couple us
5
It was a cheap room and the price was consistent with our stay.
Pros:

access off the highway was nice.

Cons:

There was nothing in the kitchen to use for cooking without having to request it. there was 1 person on duty which meant waiting 5-10 minutes at the front desk for him to be available. no ice machines either. the floor in our room was sticky and the head board was covered in what I hope was chemical residue from a cleaning solution and not bodily fluids. the pillows were flat which meant another trip to the front desk for pillows and another5-10 minute wait at the front desk.

2026-08-11 via Nuitee
S
Scott solo_traveller us
8
2026-08-11 via Nuitee
P
Priscilla couple us
1
No good
Pros:

No

Cons:

No cleaning

2026-08-08 via Nuitee
E
Eddie solo_traveller us
10
2026-08-07 via Nuitee
A
Alhassan solo_traveller us
8
2026-08-06 via Nuitee
1
138whites Couples
10
Great
Pros:

Rooms were clean, staff was always helpful, and they allow pets.

2026-07-28 via Tripadvisor
M
Mohammed solo_traveller qa
3
2026-07-20 via Nuitee
A
Alhassan solo_traveller us
10
Pros:

The staff were great. Room cleaned and organized. Am not good with the emoji but l want to say everything was okay.
I first Room l got was smelling cigarettes so they had to change me a better one.

Cons:

The smell of the cigarettes in the room but they changed me a different one.

2026-07-19 via Nuitee
A
Alhassan solo_traveller us
9
2026-07-19 via Nuitee
C
Cheryl couple us
8
Good location and very clean
Pros:

Very clean room and facility. Room looked updated. Right off highway so great location and near many places to eat. Overall I was happy with my stay.

Cons:

One thing I didn't like were the constant people hanging by entrance and blaring car music. Just gives you some bad vibes.

2026-07-13 via Nuitee
Y
Yisseldy Cristal extended_group us
3
2026-07-13 via Nuitee
C
Chantha extended_group us
1
Bad
Pros:

No bad

Cons:

Bad

2026-07-10 via Nuitee
A
April Benton solo_traveller us
1
Should be condemned
Pros:

Absolutely nothing

Cons:

Stole $1600. Charged twice. Room smelled of urine. Staff was rude including management. Dog poo under beds. All cabinets broken. Had to clean floors myself. Bed bugs.

2026-06-22 via Nuitee
A
Andy solo_traveller us
7
2026-06-21 via Nuitee
A
Anderson couple us
10
2026-06-16 via Nuitee
R
Riley couple us
1
Pros:

I arrived, they didn’t have a room for me I waited over a hour to get a room staff had to check room to room to see if any were available and had 3 other people waiting. Didn’t end up staying and didn’t get a room.

2026-06-15 via Nuitee