Candlewood Suites Huntersville-Lake Norman Area by IHG

Hotels
•
Candlewood Suites
7.8 (237 reviews)
16530 Northcross Drive , Huntersville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Location
Roomy Rooms
Value for Money
Cons:
Cleanliness Issues
Need for Updates
Worn Furniture

Categories

Cleanliness
5.91
General complaints about cleanliness and specific issues with stains in bathrooms.
Service
9.88
Staff was very friendly and professional throughout various reviews.
Location
8.92
Great location as mentioned in multiple reviews.
Room Quality
7.37
Rooms described as roomy, but with signs of wear and need for updates.
Amenities
6.9
Kitchen mentioned positively but needs updates.
Value for Money
8.36
Good value for services provided.
Food and Beverage
6.41
No breakfast offered and general sentiments leading to lower ratings.
Overall Experience
8.68
Majority of the experience was good despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:45

Property Description

Spacious Apartment-Style Accommodations
Experience comfort and convenience at Candlewood Suites Huntersville-Lake Norman Area with our spacious apartment-style accommodations featuring fully equipped kitchenettes. Enjoy the luxury of a leather recliner and work desk in our contemporary studios and one-bedroom suites.

Well-Equipped Gym and Convenient Location
Stay active during your stay with access to our well-equipped gym. Located within 1 mile of Birkdale Golf Club and Lake Norman, our hotel provides the perfect opportunity to explore the outdoors and stay fit.

Candlewood Cupboard and Outdoor Amenities
Indulge in our breakfast offerings and visit the Candlewood Cupboard for value-priced items. Take advantage of our barbecue grills, gazebo, and relax in the serene outdoor spaces for a truly enjoyable stay.

Book your stay at Candlewood Suites Huntersville-Lake Norman Area for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 237 reviews
Cleanliness: 5.91
Service: 9.88
Location: 8.92
Room Quality: 7.37
Amenities: 6.9
Value for Money: 8.36
Food and Beverage: 6.41
Overall Experience: 8.68
C
Charles • couple • us
5
Nice
Pros:

Location

Cons:

The place is tired and needs updating. Example, bathtub cracked with holes. Areas with darkness like mold or old dirt.

2026-05-03 • via Nuitee
W
Wendy • extended_group • us
5
Probably would not stay there again
Pros:

Location was great

Cons:

Very dated. Bathtub appeared dirty and very old. Fixtures were very old, repairs were not done properly.

2026-04-19 • via Nuitee
W
Woods • couple • us
9
2026-03-25 • via Nuitee
T
Tyrus • couple • us
1
2026-03-03 • via Nuitee
J
Jonathan • couple • us
1
TERRIBLE
Pros:

Nothing.

Cons:

Everything.
No desk clerk. Someone from another hotel showed up to check us in. Weird.

Didn’t get the room I paid for.
Room I got was gross.

Tub was peeling, it smelled weird.

2026-03-02 • via Nuitee
B
Brianna • solo_traveller • us
10
I would stay here again espically for the stove and bathroom
Pros:

How you can go downstairs and get food and drinks and you could was clothes

Cons:

You had to go outside for smoking. And the TVs were so old I couldn’t connect my phone to watch Netflix or anything

2026-01-24 • via Nuitee
T
Tracy • family_with_children • us
7
2026-01-19 • via Nuitee
L
Lakyn • family_with_children • us
1
Do not recommend.
Cons:

The whole place was disgusting. It smelt awful like weed and cigarettes as soon as you walked in the front door. The person working the front desk during the day was extremely rude and acted like I was a complete bother to “her”. The lady working the desk overnight was very pleasant.

2026-01-19 • via Nuitee
D
Diana • solo_traveller • us
8
2026-01-16 • via Nuitee
N
Nicholas • family_with_children • us
4
2026-01-11 • via Nuitee
T
Tommy • solo_traveller • us
9
Cons:

For my situation great location, good value, staff and personnel were very professional.

2025-12-19 • via Nuitee
M
Martin • family_with_children • gb
3
Not Great, Almost Terrible
Pros:

Good Location, Good Price, Roomy

Cons:

Generally dirty, worn and pervasive smell of cigarettes and weed.

2025-11-29 • via Nuitee
M
mrsasbury722 • solo_traveller • us
7
Over all the stay was good.
Pros:

The kitchen

Cons:

Bathroom could have been cleaned.
Stains in the toilet bowl and tub. Had to clean them my self.

2025-11-06 • via Nuitee
D
Debbie • family_with_children • gb
10
Comfortable
Pros:

Super friendly staff and a comfortable bed, highly recommended!

2025-10-29 • via Nuitee
G
GERRY • couple • ca
8
I was pleased with my experience
Pros:

There was no breakfast offered

Cons:

Some furniture was rather worn

2025-10-27 • via Nuitee
T
Tamara
4
Pros:

Rooms are dirty, mold growing I. Bath tub and bathtubs are peeling

2025-10-07 • via Nuitee
J
Jacqueline
6
Pros:

Lady at front was nice.1st room was horrendous it looked like the tub was a place they fixed cars had disgusting black stuff soap marks

2025-10-05 • via Nuitee
L
LaTasha • family_with_children • us
9
Quick Getaway
Pros:

I believe I asked for a king-size bed, but the kitchen accommodations made it with the queen. It was very quiet. It needs some updates. However, my husband and I enjoyed the staff and the staff who greeted us

Cons:

I will just say that there are updated cosmetics needed

2025-09-15 • via Nuitee
C
Casey • family
6
Pros:

Staff was very friendly. Property does need some attention or updating.

2025-09-14 • via Nuitee
J
Jerome
2
Pros:

Needs a upgrade. Dishes in the cabinet was also dirty

2025-09-07 • via Nuitee