Novotel Lyon Gerland Musée des Confluences

Hotels
Novotel
7.6 (3242 reviews)
70 Avenue Leclerc , Lyon , fr

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Cons:
Cleanliness issues
High cost for some services

Categories

Cleanliness
6.64
Several mentions of cleanliness issues, such as stains on the sink and chair.
Service
8.31
Positive remarks about the staff being friendly and helpful.
Location
8.16
Good location for accessing public transport, but some noted it was far from attractions.
Room Quality
7.1
Mixed reviews, with mentions of narrow rooms and uncomfortable bedding.
Amenities
7.63
Good amenities like free parking, but some were not functional.
Value for Money
7.59
Several comments about the price being slightly high for the service provided.
Food and Beverage
7.64
Breakfast generally well-received, but some found it insufficient when busy.
Overall Experience
7.71
Overall decent experience, marked by both pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:28

Property Description

Luxurious Accommodation

The Novotel Lyon Gerland Musée des Confluences offers modern and stylish guestrooms with a range of amenities including a safe, minibar, and flat-screen TV. Suites go a step further with a Nespresso coffee machine and a complimentary bottle of water.

Dining Experience

Indulge in a delicious buffet breakfast at the Novotel Café and savor French cuisine at the hotel restaurant while enjoying views of the pool and garden.

Convenient Location

Situated near major attractions like the Musée des Confluences and Halle Tony Garnier concert venue, with easy access to public transport, this hotel is the perfect choice for your stay in Lyon.

Book now to experience a blend of luxury, convenience, and excellent service at Novotel Lyon Gerland Musée des Confluences.

Important information:

Please note that the maximum height in the car park is 6.2 feet.

Please state the number of children staying in the room and their ages at the time of booking. This can be written in the special request box.

Please note that the half-board rate does not include children's dinner.

Please note that children under 12 years old benefit from the reduced rate of EUR 5.90 for breakfast.

Please note that the seasonal swimming pool is closed from Saturday, 10 September 2023 until Monday, 20 May 2024, inclusive.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sat, Sep 20, 2025 until Sun, Jun 21, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 14 per day.

Location

Guest Reviews

7.6
Based on 3242 reviews
Cleanliness: 6.64
Service: 8.31
Location: 8.16
Room Quality: 7.1
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 7.64
Overall Experience: 7.71
M
Mark solo_traveller be
6
Unreliable info about fitness room
Pros:

Great breakfast and the parking close by was handy

Cons:

I was really disappointed upon arrival to discover that the fitness room was unavailable. I specifically chose a hotel with fitness facility. Nothing on Booking.com indicated that the gym would be temporarily out of service.
Overall, more transparency about the fitness closure would have made a big difference.

2026-03-11 via Nuitee
A
alexia couple fr
6
2026-03-11 via Nuitee
L
Laurent couple be
9
2026-03-10 via Nuitee
A
Angel couple es
10
Pros:

La atención del personal del Hall de entrada del hotel y del restaurante.

Cons:

Nada

2026-03-09 via Nuitee
G
Gilbert family_with_children fr
7
2026-03-08 via Nuitee
P
Pagnon family_with_children fr
8
2026-03-08 via Nuitee
M
Madalina family_with_children de
10
2026-03-07 via Nuitee
M
Marina family_with_children fr
10
2026-03-05 via Nuitee
R
reboul family_with_children fr
8
2026-03-05 via Nuitee
W
Wladimir couple be
7
2026-03-05 via Nuitee
N
Nathan couple fr
8
2026-03-05 via Nuitee
M
marie family_with_children fr
8
Pros:

Lieux, chambre, restau, vue, tt

Cons:

Accueil desorganisé, hotesse un peu perdue qui ne decrit pas la bonne chambre, chambre receptionnee apres 16h, pas d explication check out

2026-03-05 via Nuitee
F
Fabrice family_with_children fr
9
2026-03-04 via Nuitee
A
Audrey solo_traveller fr
9
Tres beau sejour dans cet etablissement
Pros:

Tres joli hotel, tout a disposition pour passer un agreable séjour.
Salle des petits dejeuner et restaurant tres bien egalement.

Cons:

La literie un peu molle et des plateaux repas qui trainés sur le sol dans un couloir.
Un peu cher au niveau du restaurant pour les enfants.
Le prix du parking est un peu cher aussi surtout qu' il n' y a que très peu de place.

2026-03-03 via Nuitee
F
Fifix le Gaulois couple ch
8
Utile car très proche de la halle Tony Garnier
Pros:

Petit-déjeuner et collaborateurs au TOP.
A très proche proximité de la halle Tony Garnier ce qui est très bien.

Cons:

Manque prises électriques dans la chambre.
Devrait n'y avoir qu'une douche au lieu du duo baignoire/douche dans la salle de bains

2026-03-03 via Nuitee
J
Joceline couple fr
9
Bon séjour
Pros:

Établissement bien situé. Restaurant au top

Cons:

Le petit bémol les oreillers ne sont pas top un peu petit et pas confortable

2026-03-03 via Nuitee
C
Céline family_with_children fr
9
2026-03-03 via Nuitee
C
CHANTAL couple fr
9
Pros:

Bonjour rapport qualité prix bien situé parking facile d'accès, personnels agréables et serviables

2026-03-02 via Nuitee
N
Nathalie solo_traveller fr
9
Pros:

L'emplacement la chambre le parking et le petit déjeuner.

Cons:

Rien

2026-03-02 via Nuitee
R
Rassiat extended_group fr
8
2026-03-02 via Nuitee