Novotel Lyon Gerland Musée des Confluences

Hotels
•
Novotel
7.6 (3389 reviews)
70 Avenue Leclerc , Lyon , fr

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Cons:
Cleanliness issues
High cost for some services

Categories

Cleanliness
6.64
Several mentions of cleanliness issues, such as stains on the sink and chair.
Service
8.31
Positive remarks about the staff being friendly and helpful.
Location
8.16
Good location for accessing public transport, but some noted it was far from attractions.
Room Quality
7.1
Mixed reviews, with mentions of narrow rooms and uncomfortable bedding.
Amenities
7.63
Good amenities like free parking, but some were not functional.
Value for Money
7.59
Several comments about the price being slightly high for the service provided.
Food and Beverage
7.64
Breakfast generally well-received, but some found it insufficient when busy.
Overall Experience
7.71
Overall decent experience, marked by both pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:28

Property Description

Luxurious Accommodation

The Novotel Lyon Gerland Musée des Confluences offers modern and stylish guestrooms with a range of amenities including a safe, minibar, and flat-screen TV. Suites go a step further with a Nespresso coffee machine and a complimentary bottle of water.

Dining Experience

Indulge in a delicious buffet breakfast at the Novotel Café and savor French cuisine at the hotel restaurant while enjoying views of the pool and garden.

Convenient Location

Situated near major attractions like the Musée des Confluences and Halle Tony Garnier concert venue, with easy access to public transport, this hotel is the perfect choice for your stay in Lyon.

Book now to experience a blend of luxury, convenience, and excellent service at Novotel Lyon Gerland Musée des Confluences.

Important information:

Please note that the maximum height in the car park is 6.2 feet.

Please state the number of children staying in the room and their ages at the time of booking. This can be written in the special request box.

Please note that the half-board rate does not include children's dinner.

Please note that children under 12 years old benefit from the reduced rate of EUR 5.90 for breakfast.

Please note that the seasonal swimming pool is closed from Saturday, 10 September 2023 until Monday, 20 May 2024, inclusive.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sat, Sep 20, 2025 until Sun, Jun 21, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 14 per day.

Location

Guest Reviews

7.6
Based on 3389 reviews
Cleanliness: 6.64
Service: 8.31
Location: 8.16
Room Quality: 7.1
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 7.64
Overall Experience: 7.71
S
Schulpé • family_with_children • be
10
2026-04-18 • via Nuitee
A
Aurélia • family_with_children • fr
9
Très agréable à refaire les yeux fermés
Pros:

Très bon buffet petit déjeuner et varié
Équipe sympathique et chambre propre

Cons:

Rien

2026-04-18 • via Nuitee
N
Nacer • family_with_children • fr
8
Pros:

Personnel accueil et chambre pro

Cons:

Un cou de rénovation

2026-04-18 • via Nuitee
J
JAYJAY • solo_traveller • fr
6
Mauvais lit d'appoint
Pros:

L'emplacement,le petit déjeuner

Cons:

Le lit d'appoint où ma fille n'a pas pû dormir car elle sentait les ressorts, sommier...mon conjoint a dû prendre sa place et n'a rien dormi !
Du coup cher pour pas dormir

2026-04-17 • via Nuitee
H
Hosseine • couple • fr
8
2026-04-16 • via Nuitee
T
Thomas • solo_traveller • fr
9
2026-04-15 • via Nuitee
M
Mehdi • solo_traveller • fr
10
2026-04-15 • via Nuitee
H
Hervé • family_with_children • ch
7
Pros:

Chambre spacieuse et confortable

Cons:

Manque de personnel au petit déjeuner, les employés semblaient en sous effectif à l’heure de pointe et donc débordés

2026-04-15 • via Nuitee
B
Bonnie • family_with_children • ch
7
Chouette séjour mais...
Pros:

Le petit-déjeuner était varié et bien présenté.
L'espace de la suite (m2) était tout à fait appréciable pour 4 personnes.
La chambre était propre.
Par rapport aux activités que nous avions prévues, l'hôtel était parfaitement situé.
La fontaine à eau.

Cons:

Dommage que le check-in ne soit pas possible avant 16h00 (ou moyennant frais supplémentaires): avec de petits enfants, nous aurions aimé pouvoir nous poser un moment après le trajet.
La chambre n'a pas été nettoyée entre notre arrivée et notre départ. Incompréhensible pour un hôtel 4 étoiles...

2026-04-14 • via Nuitee
M
Marc • couple • fr
8
2026-04-14 • via Nuitee
P
Petra • family_with_children • de
7
Gut für die Durchreise. Das Essen war sehr gut!
Pros:

Die Zimmer sind klein und zweckmäßig, aber für einen Aufenthalt während der Durchreise in Ordnung. Wir hatten ein bequemes Zustellbett. Das Personal war sehr freundlich. Abendessen und Frühstück waren sehr gut.

Cons:

Die Zimmer waren sehr klein und leider ohne Schreibtisch. Das Badezimmer hätte etwas schöner sein können.

2026-04-14 • via Nuitee
G
Gilbert • family_with_children • fr
4
Pros:

Moyen

Cons:

L’ensemble vieilli

2026-04-13 • via Nuitee
P
Pascale • family_with_children • fr
7
2026-04-13 • via Nuitee
S
Simon • family_with_children • gb
4
It was ok - the room temperature was the let down
Pros:

The lady at the front desk 'Sarah' was very friendly despite being under immense pressure to check in a long line of guests

Cons:

The room was very warm and uncomfortable to sleep in

2026-04-13 • via Nuitee
B
Bart • family_with_children • ch
8
2026-04-13 • via Nuitee
A
annie • solo_traveller • fr
9
2026-04-13 • via Nuitee
R
RoseMarie • family_with_children • fr
10
Pros:

L’emplacement , l’accueil du personnel , le petit déjeuner

2026-04-12 • via Nuitee
E
Escrobare • solo_traveller • fr
9
Pros:

Qualité

Cons:

Tres chaud dans les chambres, la clim ne fonctionnait pas, mettre une moustiquaire

2026-04-12 • via Nuitee
V
Virginie • couple • fr
8
Cool
Pros:

Très belle établissement, agréable et propre.
Le personnel est sympa

Cons:

Manque de prises dans les chambres, pas d’adaptateur chargeur usbc,

2026-04-12 • via Nuitee
Y
Yves • family_with_children • be
7
Pros:

Sehr freundliche Rezeption !

2026-04-12 • via Nuitee