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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Breakfast in the room
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Non-smoking throughout
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Pet bowls
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Pet basket
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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24-hour security
Review Highlights
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Property Description
Luxurious Accommodations
The Ilunion Suites Madrid offers stylish rooms with modern amenities, including flat-screen TVs and spacious suites with separate living areas. The elegant wooden floors and air conditioning add a touch of luxury to your stay.
Accessibility and Inclusivity
This hotel goes above and beyond to cater to all guests, with accessible rooms available on request for those with reduced mobility, auditory, and visual impairments. The commitment to inclusivity ensures that every guest can enjoy a comfortable and welcoming stay.
Convenient Location and Dining Options
Located near transportation hubs, including the metro station and bus stop, the hotel provides easy access to the city center and popular attractions like the Santiago Bernabéu Stadium. Guests can also indulge in delicious meals at the stylish on-site restaurant, offering a variety of menu options and a special menu for those with dietary restrictions.
Book your stay at Ilunion Suites Madrid now and experience luxury, accessibility, and convenience all in one place.
Please note that we are pet friendly. Pet fee of 35€ per pet and per night applies. Guestmust confirm that they will bring pets and call the Hotel first to verify availability and guarantee that the room has everything needed. Pets are only allowed in the pet-friendly room "Pet Friendly Double Room". Pets are not allowed in the other types of rooms. Once in the establishment, guests will receive the access regulations, which they must read and approve.”
The property reserves the right to pre-authorize the credit card used to make the reservation for the total amount of the reservation as a guarantee.
When booking more than 9 rooms, different payment and cancellation policies and additional supplements may apply.
Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.
The hotel features heating during the winter season and air conditioning during the summer season.
A deposit may be required at the property.
Location
Guest Reviews
Es muy bonito! Me encantó que puedan ir perritos.
Nu hubo nada que no me gustase.
前台服务员态度很一般，我们反应的问题没有得到回应
四星级居然没有健身房……
Todo en general
espaço
Janela do quarto ficava para um pátio onde qualquer pessoa tinha acesso, então não posso dizer que tinha privacidade...se abrisse a cortina, qualquer pessoa poderia ver dentro do quarto.
La habitación cuádruple era muy espaciosa.
Debería tener convenio con el parking para que hicieran descuento a quien se aloja.
El servicio
The position very close to the bus nr 9 and the Metro. Rooms are small but comfortable. Breakfast is very good. Hotel is very quiet and there are a lot of cafés and restaurant in the area
Egg is available for breakfast.
Air conditioned turned off in early October while it’s still hot.
Great location, restaurants, stores but in a somewhat residential area. There was easy access to trains and buses too. The suite was lovely.
El desayuno y la habitación es amplia
Las personas de recepción nada amables muy serios y el checking muy muy lento, la habitación de limpieza cero en el sofá cama debajo sin aspirar abrimos una colcha por frío y nos encontramos un manojo de pelos pero es q la abrimos y pelos por todos los lados. Era la segunda vez q estaba la primera muy bien pero está no. Y el sofá cama incomodisimo se unde en el medio y da la sensación de q en cualquier momento se va a cerrar a la mitad.
Grandezza della stanza, pulizia.
Ogni giorno dopo le pulizie dimenticavano una chiave inserita all'interno della stanza che ci impediva di entrare e dovevamo sempre scendere in reception per poter accedere alla camera. Inoltre, come ci è stato spiegato, non è presente nè impianto di climatizzazione, nè riscaldamento. La camera era fredda ma ci hanno risposto che non c'era nulla da fare. Non è accettabile questa risposta nè per ospiti adulti, nè, e soprattutto, se come nel nostro caso è presente anche un bambino.
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