Ilunion Suites Madrid

Hotels
•
Ilunion Hotels
8.6 (8126 reviews)
Lopez de Hoyos, 143 , Madrid , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Cons:
Cleanliness issues
Noise from other rooms
Inadequate breakfast options

Categories

Cleanliness
8.24
Cleanliness was mentioned positively, but there were complaints about dirtiness.
Service
9.21
Positive feedback on the staff's friendliness, but some negative comments about breakfast handling.
Location
8.75
Location is generally good, though a bit far from the center.
Room Quality
8.7
Rooms were described as large and comfortable, though some had issues with noise.
Amenities
8.23
Amenities like breakfast had issues, but overall quality was acceptable.
Value for Money
8.69
Given the overall experience and pricing, value for money is rated positively.
Food and Beverage
8.24
Some complaints about breakfast quality and choices.
Overall Experience
8.71
The experience was overall positive, with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:50

Property Description

Luxurious Accommodations

The Ilunion Suites Madrid offers stylish rooms with modern amenities, including flat-screen TVs and spacious suites with separate living areas. The elegant wooden floors and air conditioning add a touch of luxury to your stay.

Accessibility and Inclusivity

This hotel goes above and beyond to cater to all guests, with accessible rooms available on request for those with reduced mobility, auditory, and visual impairments. The commitment to inclusivity ensures that every guest can enjoy a comfortable and welcoming stay.

Convenient Location and Dining Options

Located near transportation hubs, including the metro station and bus stop, the hotel provides easy access to the city center and popular attractions like the Santiago Bernabéu Stadium. Guests can also indulge in delicious meals at the stylish on-site restaurant, offering a variety of menu options and a special menu for those with dietary restrictions.

Book your stay at Ilunion Suites Madrid now and experience luxury, accessibility, and convenience all in one place.

Important information:

Please note that we are pet friendly. Pet fee of 35€ per pet and per night applies. Guestmust confirm that they will bring pets and call the Hotel first to verify availability and guarantee that the room has everything needed. Pets are only allowed in the pet-friendly room "Pet Friendly Double Room". Pets are not allowed in the other types of rooms. Once in the establishment, guests will receive the access regulations, which they must read and approve.”

The property reserves the right to pre-authorize the credit card used to make the reservation for the total amount of the reservation as a guarantee.

When booking more than 9 rooms, different payment and cancelation policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 23 per day.

Location

Guest Reviews

8.6
Based on 8126 reviews
Cleanliness: 8.24
Service: 9.21
Location: 8.75
Room Quality: 8.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.71
8
8216ee3f90c0709bf6ab031ee3482f76 • solo_traveller • es
8
Pros:

Ubicació, prop de bus i metro

2026-04-18 • via Nuitee
6
651a0b7d94fb72384679ad498efcbb7f • solo_traveller • es
9
Me habria quedado a vivir allí
Pros:

Estancias amplias, lavabo separado de ducha y wc. Todo limpio, nuevo, diseño moderno, funcional y bien cuidado.
El desayuno buffet pequeño pero bastante completo, todo fresco y rico.

Cons:

Poca iluminacion superior en zona de sofás, solo lamparas e indirecta.
Me gustaria que incluyeran el desayuno en el precio. El pan sin gluten del desayuno estaba demasiado blando pero es que viene prefabricado en bolsitas y reconozco que es dificil pillarle el punto.

2026-04-17 • via Nuitee
3
3926ec67ebd472b30c8020360049a763 • family_with_children • it
10
Pros:

Serietà e collaborazione! Ho avuto un grosso problema famigliare e l’hotel ha dimostrato una professionalità e disponibilità nell’affrontare la problematica che posso solo di GRAZIE. Sicuramente in futuri viaggi a Madrid soggiornerò all’Ilunion Suites Madrid. Ancora complimenti e grazie di cuore

2026-04-17 • via Nuitee
5
593494179fa17331602ff962c65ad343 • couple • es
8
2026-04-17 • via Nuitee
4
49a06db66a7c71fd0254129c225f8563 • family_with_children • it
10
2026-04-17 • via Nuitee
E
eeb727a6096072482f677313fd3d8f89 • solo_traveller • fr
9
2026-04-17 • via Nuitee
0
0f0d006059fb73bbbbb2b809d5f554d1 • solo_traveller • es
7
2026-04-16 • via Nuitee
4
47c048e5a1477016f69d675636a0e06c • couple • es
10
2026-04-15 • via Nuitee
1
1e201739fe7c72edc89c06dd9af0a9af • extended_group • cz
9
Klidná část města, ideální poměr cena/výko
Pros:

Skvělá lokalita, hotel jsme měli jen na přespání, snídaně bohatá, 20 minuty taxikem od letiště, pěšky k santiago bernabeu, v okolí velký počet dobrých restaurací, klidná a čistá část města

Cons:

skleněné dveře na toaletu a koupelna není dobré řešení

2026-04-15 • via Nuitee
0
093d34ab6dcf72b0bbeab1452117e1a1 • solo_traveller • es
9
2026-04-15 • via Nuitee
4
40d2d104aca4738be4738c2bd2e7e5c3 • couple • es
7
Pros:

La ubicación y el personal

Cons:

El cuarto de baño muy deteriorado, bañera desagüe atascado, no tiene verilacion, muy ruidosa la habitación.

2026-04-15 • via Nuitee
A
a9ea6146822b72baf31999a3c66cb1a9 • solo_traveller • es
10
Pros:

Las instalaciones.

Cons:

Tener que pedir una habitación doble de uso individual y tener dos camas individuales en vez de una doble.

2026-04-15 • via Nuitee
E
ecccaa43798373286e1bd565b68190a3 • solo_traveller • es
10
2026-04-15 • via Nuitee
D
dbcb1dc84b5e7294e4d47705a6d91a01 • solo_traveller • es
9
2026-04-14 • via Nuitee
9
9fa54d7dcfd0732c3f3cf7d4116ab577 • couple • es
8
2026-04-14 • via Nuitee
3
3eaeac25e10c70fa9d7064eed600526d • couple • es
1
Segunda vez que me alojo en este hotel pero me llevo un mal sabor de boca porque la habitación no era lo que esperaba,
Pros:

La ubicación

Cons:

La habitación que se ofrece por el precio

2026-04-14 • via Nuitee
6
6a1c83baaea672c8c9b1fc1a3b4233b1 • family_with_children • pl
3
Cons:

- Problem z dostarczeniem wody do pokoju, pomimo zwrócenia uwagi. Jakieś dramatyczne tłumaczenia recepcji.
- Brak zmiany terminów, korespondencja przez chat, dopiero po interwencji telefonicznej udało się załatwić sprawę
- Śniadanie monotonne

2026-04-14 • via Nuitee
6
69b3b70e46c5722ddfaece5c45c24007 • solo_traveller • fr
8
2026-04-14 • via Nuitee
9
9386ad6793e8716765d9fc094a93d800 • solo_traveller • es
10
Pros:

Espacio de la habitación

Cons:

El baño esta muy expuesto

2026-04-14 • via Nuitee
C
ccfc260651f2700226afd0a9bc7e8077 • family_with_children • cz
8
2026-04-13 • via Nuitee