Phoenix Inn Suites Albany

Hotels
9.2 (814 reviews)
3410 Spicer Rd SE , Albany , US
+1 541-926-5696

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
Cons:
Stale food items
Cleanliness issues

Categories

Cleanliness
8.7
Some reviews mentioned cleanliness issues like worn carpeting and a stale smell.
Service
10
Multiple reviews highlighted exceptional staff helpfulness and friendliness.
Location
9.67
Convenient location near the I-5 and local attractions.
Room Quality
9.21
Rooms were generally described as comfortable and spacious.
Amenities
8.66
Basic amenities provided, but some areas like lighting could be improved.
Value for Money
9.19
Considered good value by many, though some felt food pricing was high.
Food and Beverage
8.15
Breakfast quality received mixed reviews, with some items not meeting expectations.
Overall Experience
10
Overall satisfaction was high, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:32

Property Description

Modern 3-Star Hotel with Indoor Pool and Hot Tub

Convenient Location and Nearby Attractions
Located in Albany, just a short distance from Oregon State University Portland, Phoenix Inn Suites Albany offers comfortable accommodations near popular attractions like Enchanted Forest Theme Park and Reser Stadium.

Relaxing Amenities for a Pleasant Stay
Guests can unwind in the indoor pool and hot tub, perfect for relaxation after a day of exploring. The 24-hour front desk ensures assistance whenever needed.

Comfortable Rooms with Essential Amenities
Each guest room is thoughtfully equipped with modern conveniences such as air conditioning, a flat-screen TV, and a coffee machine. The private bathrooms come with complimentary toiletries for added comfort.

Book your stay at Phoenix Inn Suites Albany for a relaxing and convenient experience in Albany.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLE

Location

Guest Reviews

9.2
Based on 814 reviews
Cleanliness: 8.7
Service: 10
Location: 9.67
Room Quality: 9.21
Amenities: 8.66
Value for Money: 9.19
Food and Beverage: 8.15
Overall Experience: 10
B
Benjamin • family_with_children • us
9
2026-10-22 • via Nuitee
C
Colleen • couple • us
9
Clean friendly staff room decor somewhat dated
Pros:

Clean friendly

Cons:

Overpriced due to Oregon state famulf weekend Very expensive for the level of the hotel

2026-10-20 • via Nuitee
S
Shannon • extended_group • us
10
2026-10-20 • via Nuitee
S
Shary • solo_traveller • us
8
2026-10-20 • via Nuitee
M
Michael • couple • us
1
It was the worst I have ever had.
Cons:

The bed and room was full of bugs.Staff had no idea how to handle it.Told me no manger was on site or could be called. Had to wait till Monday

2026-10-19 • via Nuitee
L
Lloyd • solo_traveller • us
10
Fabulous facility.....1 One of a kind!
Pros:

This goes in the top 5 of all my motels, my entire life. Seriously! At 81 years it's hard to impress me but this facility did just that. The room was clean and spacious; the breakfast was superb. Had some of the normal motel fare but extras, like delicious cinnamon roll and peaches,. The scrambled eggs were fresh and prepared onsite. The employees were absolutely great. The 2 ladies at the front desk were very accomadating trying to get a room ready for early check-in. The housekeeper was alsos great. He did a rush clean but it didn't look like it. I didn't try the gym but it looked really great with lots of machines. I can't get over how great the staff were. Two young ladies were friendly and did their best to please this old cogger. If I ever go to Albany there id no doubt where I will stay. My grandson goes to Oregon State (go Beavers!) so I know I will go see him again and will stay here. The rates were very affordable, but I would have paid more if necessary.

Cons:

Thr only thing that would be better is if somone else paid for my room. Not a bad word to say. Nothing bad to say.

2026-10-19 • via Nuitee
L
Lisa • couple • us
10
Enjoyed our stay, would definitely stay again and recommend to others.
Pros:

Centrally located, easy access off freeway, clean, comfortable. The staff were friendly, helpful offering up tips on navigating on campus, professional. Ample parking.

2026-10-18 • via Nuitee
L
LJ • family_with_children • us
10
Great location, easy access to freeway and city.
Pros:

Great room for my husband's walker, roomy. Great walk in shower. Clean and safe.

2026-10-17 • via Nuitee
M
Mary • family_with_children • us
9
Pros:

Clean!!

Cons:

Everything was great

2026-10-16 • via Nuitee
P
Patricia • solo_traveller • us
10
Exceeded my expectations!
Pros:

Wonderful staff, from the front desk to housekeeping. Very comfortable bed! And
an above and beyond breakfast. Such a convenient location, too.

Cons:

Wish the entrance had automatic sliding doors. 😕

2026-10-15 • via Nuitee
P
Phil • solo_traveller • us
8
2026-10-12 • via Nuitee
M
Marci • solo_traveller • us
7
OK, stay for OSU if you can’t get closer to Corvallis
Pros:

We stayed here for an OSU event because everything else was booked. It’s a little further from OSU than we wanted, but it served the purpose.

Cons:

The hotel shares a parking lot within an adult store selling sex toys, etc.. We were a little surprised by the close proximity.

2026-10-12 • via Nuitee
K
Kirk & Lori • couple • ca
9
Very pleasant, comfortable and quiet stay at a reasonable price.
Pros:

The hotel lobby is nicely decorated and clean---a pleasant space to walk into upon arrival. Had a restful, quiet and very pleasant experience midweek enroute to a further destination. The room has a spacious and clean coffee bar, fridge and microwave on/in the counter separating the desk, sofa, working end of the room from sleeping area. The dining area was lovely and clean with adequate options for breakfast as well as all day coffee, tea and water available. Enjoyed a quiet swim and hot tub in the early evening. Albany downtown historic district was lovely to visit with some interesting shops (we purchased home decor and clothing) and visited the historic carousel.

Cons:

My only preference in the overall room design would have been for the sink used for shaving, teeth brushing etc. to not be directly in view across from the foot of the bed (King room) where room partner's shaving, teeth brushing etc. is in close view while sleeping or sitting up on the bed to relax watching tv, reading, drinking morning coffee etc--just a small design observation and most likely not even a thought for others. Overall we would definitely choose this hotel again.

2026-10-12 • via Nuitee
W
William • solo_traveller • us
10
2026-10-12 • via Nuitee
K
Karen • solo_traveller • us
10
Pros:

It's very convenient next to the interstate. Easy on and off exits. All of the stuff were fabulous very helpful. Every room is a little bigger than the average hotel room for about the same price.

Cons:

I can't think of anything I didn't like.

2026-10-10 • via Nuitee
P
Pennie • couple • us
9
Very nice
Pros:

Nice breakfast with plenty of choices

Cons:

Would liked windows to open .

2026-10-08 • via Nuitee
K
Karen • couple • us
10
Pros:

The check in staff was friendly and efficient.
Breakfast was delicious and many choices. Very clean too.

2026-09-20 • via Nuitee
M
Michelle • couple • us
10
2026-09-16 • via Nuitee
M
Merle • family_with_children • us
10
In-between houses for the night
Pros:

Front desk lady was amazing and made us feel welcome,

Cons:

Shower was out of body gel

2026-09-16 • via Nuitee
V
Vikki • couple • us
10
2026-09-15 • via Nuitee