Phoenix Inn Suites Albany

Hotels
9.2 (744 reviews)
3410 Spicer Rd SE , Albany , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
Cons:
Stale food items
Cleanliness issues

Categories

Cleanliness
8.7
Some reviews mentioned cleanliness issues like worn carpeting and a stale smell.
Service
10
Multiple reviews highlighted exceptional staff helpfulness and friendliness.
Location
9.67
Convenient location near the I-5 and local attractions.
Room Quality
9.21
Rooms were generally described as comfortable and spacious.
Amenities
8.66
Basic amenities provided, but some areas like lighting could be improved.
Value for Money
9.19
Considered good value by many, though some felt food pricing was high.
Food and Beverage
8.15
Breakfast quality received mixed reviews, with some items not meeting expectations.
Overall Experience
10
Overall satisfaction was high, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:32

Property Description

Modern 3-Star Hotel with Indoor Pool and Hot Tub

Convenient Location and Nearby Attractions
Located in Albany, just a short distance from Oregon State University Portland, Phoenix Inn Suites Albany offers comfortable accommodations near popular attractions like Enchanted Forest Theme Park and Reser Stadium.

Relaxing Amenities for a Pleasant Stay
Guests can unwind in the indoor pool and hot tub, perfect for relaxation after a day of exploring. The 24-hour front desk ensures assistance whenever needed.

Comfortable Rooms with Essential Amenities
Each guest room is thoughtfully equipped with modern conveniences such as air conditioning, a flat-screen TV, and a coffee machine. The private bathrooms come with complimentary toiletries for added comfort.

Book your stay at Phoenix Inn Suites Albany for a relaxing and convenient experience in Albany.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 744 reviews
Cleanliness: 8.7
Service: 10
Location: 9.67
Room Quality: 9.21
Amenities: 8.66
Value for Money: 9.19
Food and Beverage: 8.15
Overall Experience: 10
R
Ron couple us
7
Just needed better pillows
Pros:

Room was good size. Got to check in early and check out late.

Cons:

Not good pillows.

2026-03-23 via Nuitee
M
mike couple us
9
Pros:

The afternoon staff were very friendly. Was greeted as soon as I walked in. Very informative. The free cookies at the front desk were very good, nice little perk. Bed very comfortable.

Cons:

Morning staff at check-out were very short and not really pleasant. Breakfast was good but the eggs were awful dry. Had to call front desk twice late at night because of the noise above us. Bunch of kids running back and forth in the room. Families with kids need to be on the first floor or separate from couples without kids.

2026-03-22 via Nuitee
D
Denise couple us
8
Nice mid range Hotel but I would skip the breakfast
Pros:

Everything was great the rooms are very sound proof so that was really nice.

Cons:

Breakfast was not great. The food in the warmer was not at the temperature that it should have been. The potatoes were almost cold as were the eggs, and the gravy was only warm not hot.

2026-03-19 via Nuitee
B
bleubow NONE Portland, Oregon
10
Comfortable Stay
Pros:

Comfortable room, enjoyable breakfast, friendly staff, close to the expo center. Just what we needed.

2026-03-17 via Tripadvisor
B
bphillips2026 NONE Madras, Central Oregon, Oregon
10
State Wrestling stay
Pros:

The hotel staff were all super friendly and the hotel its self was well put together and clean. We had to leave before breakfast was served for the state wrestling tournament and the hotel staff had put together breakfast bags to go for us so we didn't go hungry or have to buy breakfast.

2026-03-16 via Tripadvisor
T
tindall family_with_children us
7
2026-03-16 via Nuitee
A
ashbyanglers Business
10
Great hotel
Pros:

The staff was very friendly, the room was clean and the bed was comfortable. The food is hot in the morning and you’ll enjoy your stay.

2026-03-15 via Tripadvisor
R
Roxanne couple us
9
I’ll be back
Pros:

Great staff, very clean, comfortable, good location, enjoyed the waffles!

Cons:

A tad bit of road noise on one of the three nights.. but not bad even for a light sleeper like me.

2026-03-10 via Nuitee
S
Scott couple ca
9
2026-03-06 via Nuitee
B
Bryan couple us
9
Pros:

Excellent service people. Excellent breakfast.

2026-03-04 via Nuitee
I
Irene family_with_children us
10
2026-02-27 via Nuitee
B
Branum family_with_children us
10
The Amazing Dog Treat Lady.
Pros:

They are Very Pet Friendly and A Lady Gives You A Doggy Bag With a Homemade Bone and Stuff.

Cons:

Breakafast should start at 530 not 630... (I wish All Hotels Would Start Breakfast At 530 or 500 for Us Motel Living Traveling Workers...

2026-02-26 via Nuitee
D
darinringenbach NONE Puyallup, Washington
8
Cold
Pros:

When I arrived to my room, it was absolutely freezing. I cranked the heat, but it took forever. Finally I ended up going to the lobby for an hour to warm up. I went back to my room, but it was still cold. I then decided to take a hot shower. Not a good first impression.

2026-02-22 via Tripadvisor
5
568scott NONE
8
Business trip
Pros:

The staff at Phoenix Inn were great! It was also very nice to be greeted with fresh chocolate chip cookies upon our arrival! And the continental breakfast was great!

2026-02-13 via Tripadvisor
D
Diane couple us
9
A great place to stay in Central Oregon.
Pros:

Friendly, efficient check in. Clean inside and out. Huge room.

Cons:

I did not notice any negatives.

2026-02-09 via Nuitee
L
Layli Snyder solo_traveller us
10
Pros:

quiet clean

2026-01-30 via Nuitee
L
Lourie family_with_children us
7
2026-01-26 via Nuitee
M
MARY family_with_children us
9
2026-01-24 via Nuitee
R
Roxana family_with_children us
5
Me quedé con una mala impresión de este hotel!
Pros:

Tenía un golpe fuerte a orina, las cortinas de baño no las lavan y está sucias con mal olor.

Cons:

Me han echo 3 cobros y solo he estado en una habitación por unas horas.

2026-01-20 via Nuitee
L
Laeh solo_traveller us
9
2026-01-19 via Nuitee