NH Amsterdam Schiphol Airport

Hotels
•
NH Hotels
8.3 (9587 reviews)
Kruisweg 495 , Hoofddorp , nl

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Service inconsistency
High dining prices

Categories

Cleanliness
7.99
The rooms were described as very clean, though there were some inconsistencies in service regarding cleanliness.
Service
8.46
The staff were friendly and helpful, but there were some complaints about professionalism and efficiency.
Location
8.5
The proximity to the airport was highly praised.
Room Quality
8.45
Rooms were spacious and well-equipped with good amenities.
Amenities
8.28
Amenities included a free shuttle service and a nice bar, which were appreciated by guests.
Value for Money
7.94
While some felt the prices were high for dinner, overall the value was considered good for the location.
Food and Beverage
7.99
Breakfast was generally good, but there were some issues with ticket distribution by the staff.
Overall Experience
8.76
Overall, guests enjoyed their stay, despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:21

Property Description

Luxurious Accommodation and Wellness Centre
NH Schiphol Airport offers a comfortable stay with a wellness centre, making it ideal for travelers needing relaxation or catching a flight. Enjoy amenities like free Wi-Fi and a choice of pillows from the NH pillow menu.

Relaxing Wellness Facilities
Indulge in the wellness centre's indoor pool, sauna, steam bath, and whirlpool. Stay active with squash and tennis facilities, ensuring a rejuvenating experience during your stay.

Delicious Dining Options
Savor breakfast and international cuisine at Restaurant Gusto, or opt for a casual dining experience at the Meeting Point restaurant. The Point bar offers a lively atmosphere to enjoy sports events with drinks and snacks.

Book your stay at NH Schiphol Airport for a convenient and rejuvenating experience.

Important information:

An airport shuttle service is available upon request, free of charge.

The up-to-date timetable is in the showcase located at the Hotel Shuttle Stop (A9-13) outside of Schiphol Plaza.

If the room size allows, children under 12 years old can stay free of charge. This applies to a maximum of one child.

Please note that extra beds are not available in the triple room.

When booking more than 9 rooms, different policies and additional supplements may apply.

Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25 kg. A charge of EUR 25 per pet per night will be applied (max of 2 pets per room). Guide dogs stay free of charge.

For stays of 4 nights or more in NH Amsterdam Schiphol Airport, your room will be cleaned after every 4th night. If your stay is shorter, or you would prefer your room to be cleaned more often, please let the reception team of NH Amsterdam Schiphol Airport know.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20.50 per day.

Location

Guest Reviews

8.3
Based on 9587 reviews
Cleanliness: 7.99
Service: 8.46
Location: 8.5
Room Quality: 8.45
Amenities: 8.28
Value for Money: 7.94
Food and Beverage: 7.99
Overall Experience: 8.76
A
Ann • couple • nz
9
2026-06-21 • via Nuitee
M
Miriam • solo_traveller • br
10
Great hotel. Would stay again.
Pros:

Very clean and comfortable.

Cons:

Nothing

2026-06-20 • via Nuitee
R
Ramona • couple • nl
10
2026-06-20 • via Nuitee
C
Cheryl • solo_traveller • es
8
2026-06-20 • via Nuitee
S
Symeonidou • solo_traveller • cy
10
Pros:

The large beds, the friendly staff

Cons:

The breakfast box had too much sugary foods like cakes, fruit yogurt, boxed orange juice

2026-06-20 • via Nuitee
M
Marika • solo_traveller • ee
10
Super! Thank you! I’ll be back 🤩
Pros:

Very comfortable and stylish hotel. Nice, friendly and helpful staff. Great room with comfy bed and two pillows. Also the shower was excellent.

2026-06-20 • via Nuitee
C
Connie • couple • us
10
Great stay
2026-06-20 • via Nuitee
K
Katrin • couple • de
10
Pros:

Auffallend freundliches Personal!!

2026-06-20 • via Nuitee
R
Rafael • solo_traveller • br
9
2026-06-20 • via Nuitee
L
Louise • solo_traveller • au
7
2026-06-19 • via Nuitee
D
Don • couple • ca
5
Not Worth It
Pros:

Not much. Room was as advertised. .

Cons:

Shuttle was a small 8 pax bus and if you were not in the first 8 you had to wait 30 minutes for the next bus, even at 2000 hours. You had to pay a small fee to book the return journey to the airport. Hotel is actually about 30 minutes from the airport by shuttle. You had to sign a code of conduct which is quite ridiculous considering we are a 75 year old couple and we were not allowed to read the code. The spa was actually dangerous as the whirlpool had a very slippery entrance. I fell leaving the whirlpool and severely bruised my left leg. There was no staff at the spa and the front desk did not seem to care. The entire vibe of the hotel was that it was a sort of private club and even though you were a paying guest you were not a member of this club. This was our first time staying at an NH hotel and most likely our last

2026-06-19 • via Nuitee
S
Stefano • couple • it
5
2026-06-19 • via Nuitee
D
daunmi • extended_group • jp
7
Good stay when you need to be relatively close to the airport
Pros:

The room was fine, no complains about that. Everything was clean and more or less easy to understand.

Cons:

The airport shuttle service was quite misleading. We, along with several other guests, were under the impression that the shuttle bus was free. In reality, the shuttle from the airport to the hotel is free, but the shuttle from the hotel back to the airport is not.
The problem is that this is only explained after check-in. Many guests arriving on the same shuttle were surprised to learn that they would have to pay for the return trip. This information should be clearly communicated in advance so that guests can make an informed decision before booking. Once you have already arrived at the hotel, your only options are to pay the shuttle fee or arrange alternative transportation, such as a taxi.

2026-06-18 • via Nuitee
D
David • couple • nz
8
Good for overnight stay with early airport departure
Pros:

Handy for the airport with good shuttle service. Comfortable room and bed. Very friendly, helpful staff. Brief overnight stay with early departure, so hard to comment further.

2026-06-17 • via Nuitee
J
Jani • solo_traveller • fi
9
2026-06-17 • via Nuitee
L
Luiz Eugenio • family_with_children • es
10
2026-06-17 • via Nuitee
H
Hazel • solo_traveller • gb
9
Pros:

Junior suite

Cons:

Quite slow water drainage in bath with element of foul scent

2026-06-16 • via Nuitee
N
Nadja • couple • de
8
2026-06-16 • via Nuitee
T
TAKAYUKI • extended_group • jp
7
満足です。
Pros:

受付にて英語が慣れていなく聞き取れない部分があり、早口と感じたが丁寧に説明してくれて対応がよかった。

Cons:

スキポール空港へのシャトルバスの支払いを現金で行い、キャンセルした時に返金がなかったため聞き返したら対応してくれた。通常はクレジット対応だからかもしれないが。

2026-06-16 • via Nuitee
M
Marcel • solo_traveller • de
4
Deutlich höhere Preise bei gleichzeitig spürbarem Qualitätsverlust.
Pros:

Wir haben in diesem Hotel über viele Jahre hinweg regelmäßig übernachtet – als Paar, mit der Familie und auch allein. Gerade deshalb fällt uns die Entwicklung der letzten zwei Jahre besonders auf. Leider beobachten wir einen deutlichen Qualitätsverlust, sowohl bei der Ausstattung als auch vor allem beim Service.

Die Preise steigen von Aufenthalt zu Aufenthalt, während die Leistung gleichzeitig nachlässt. Ein Beispiel ist der Shuttle-Service zum Flughafen: Dieser war früher stets im Preis enthalten, inzwischen werden teilweise zusätzliche Gebühren verlangt. Die Regelung wirkt dabei wenig transparent, da die Kosten offenbar nicht immer erhoben werden.

Besonders enttäuschend war unser letzter Aufenthalt beim Frühstück. Der Frühstücksraum befand sich in einem äußerst schlechten Zustand. Obwohl nur wenige Gäste anwesend waren, waren die meisten Tische nicht abgeräumt oder gereinigt. Benutztes Geschirr stand überall herum, sodass es schwierig war, überhaupt einen sauberen Platz zu finden. Auch das Frühstücksangebot selbst wurde spürbar reduziert, und die Qualität hat im Vergleich zu früher deutlich nachgelassen.

Die Zimmer wirken mittlerweile in die Jahre gekommen und werden nur noch mäßig instand gehalten. Die Mitarbeiter an der Rezeption sind zwar freundlich und bemüht, im Restaurantbereich hingegen haben wir leider wiederholt schlechte Erfahrungen gemacht.

Den Wellnessbereich mit Schwimmbad und Sauna nutzen wir inzwischen gar nicht mehr. Bereits bei früheren Besuchen machte dieser einen ungepflegten und veralteten Eindruck. Auch dort scheint seit längerer Zeit weder investiert noch modernisiert worden zu sein.

Insgesamt können wir das Hotel zu den inzwischen aufgerufenen Preisen leider nicht mehr empfehlen. Was früher ein angenehmer und verlässlicher Aufenthalt war, fühlt sich heute nur noch wie eine beliebige Übernachtungsmöglichkeit an. Das ist besonders schade, weil wir dem Haus über viele Jahre treu geblieben sind und es einmal sehr geschätzt haben.

2026-06-16 • via Nuitee