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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Lift / Elevator
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Laundry
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Daily housekeeping
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Wine/champagne
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience classic elegance in our air-conditioned rooms at Intur Palacio San Martín, each equipped with modern amenities and free Wi-Fi.
Exquisite Dining Options
Indulge in creative international cuisine at our restaurant, or enjoy a snack and drink at the stylish bar on-site.
Impressive Facilities
Relish in the grand marble lobby, stay active at the gym, and stay connected at the internet corner. Plus, don't miss the convenience of the original lift.
Immerse yourself in luxury steps away from Madrid's iconic landmarks. Book your stay at Palacio San Martín now for an unforgettable experience.
When booking more than 9 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
Location
Property Accessibility
- Hill Located: No
- Ramp: No
- Entrance Type: Electric
- Entrance Door Width: 180
- Entrance Leveled: Yes
- Distance From The Elevator To The Accessible Room: 15
- Room Max Guests Number: 2
- Pet Friendly: Yes_impaired
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: Yes
- Hill Located: No
- Ramp: No
- Entrance Type: Electric
- Entrance Door Width: 180
- Entrance Leveled: Yes
- Distance From The Elevator To The Accessible Room: 15
- Room Max Guests Number: 2
- Pet Friendly: Yes_impaired
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: Yes
- Braille Room Numbers: No
- Noticeable Room Number: Yes
- Room Door Peephole: No
- Room Knock Sign: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: Yes
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: Yes
- Bathroom Bathtub: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Chair: Fixed
- Shower Level Floor: Yes
- Handrails: Yes
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Public Toilets Grabbing Handles: Yes
- Public Toilets Visual Indicators: Yes
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: Yes
- Manual Wheelchair: No
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 54
- Manual Wheelchair Score: 0
- Visually Impaired Score: 56
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
Muy cómodo, bien ubicado y personal muy amable
Todo perfecto
Konumu çok iyiydi. Çalışanlar ilgili,otel odaları konforlu ve büyüktü. Keşke müsaitlik olsaydı diğer günümüzü de aynı otelde geçirseydik🥺 Ekstra kahvaltı da aldık. O da açık büfe epey çeşitliydi. Madrid’e tekrar gelirsem aynı otelde kalmayı düşünüyorum.
Olumsu bir deneyim yaşamadım.
La posizione, la gentilezza garbata del personale, la pulizia, in generale l'aria dell'hotel molto bello essendo una vecchia ambasciata americana. Ho scoperto con gradevole sorpresa di pernottare, era la prima volta sicuramente a Madrid tornerò qui.
Such a beautiful place to stay at!! I recommend it to everyone, they have pillow selections which was amazing!! The breakfast was delicious and worth every penny
Absolutely nothing!! It was perfect for the price and the AC was so refreshing after a long day out in the summer heat!
Le petit message laissé sur le miroir de la chambre, la propreté irréprochable des chambres ainsi que la gentillesse du personnel du restaurant.
La hubicación y el personal.
É’ il secondo anno che vengo in questa struttura e la consiglio vivamente
Vicino a tutto metro gran via e sol e opera
In zona molto tranquilla eppure a due passi da tutto
Silenzioso pulito personale gentile
Nulla
Sehr zentrale Lage, schöne Lobby
Localização
Preço do café da manhã
Location, quality of the bed.
Partially maybe due to the specifics of my room, but the room was small, the door to bathroom jammed, airconditioning blew me even at lowest speed right in the face in bed, toilet area in bathroom so small that I could not sit normally. Door cupboard could not close properly. Expensive breakfast.
Great central hotel, very clean .
La situació i el personal
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