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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Lift / Elevator
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Laundry
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Daily housekeeping
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Wine/champagne
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience classic elegance in our air-conditioned rooms at Intur Palacio San Martín, each equipped with modern amenities and free Wi-Fi.
Exquisite Dining Options
Indulge in creative international cuisine at our restaurant, or enjoy a snack and drink at the stylish bar on-site.
Impressive Facilities
Relish in the grand marble lobby, stay active at the gym, and stay connected at the internet corner. Plus, don't miss the convenience of the original lift.
Immerse yourself in luxury steps away from Madrid's iconic landmarks. Book your stay at Palacio San Martín now for an unforgettable experience.
When booking more than 9 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Property Accessibility
- Hill Located: No
- Ramp: No
- Entrance Type: Electric
- Entrance Door Width: 180
- Entrance Leveled: Yes
- Distance From The Elevator To The Accessible Room: 15
- Room Max Guests Number: 2
- Pet Friendly: Yes_impaired
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: Yes
- Hill Located: No
- Ramp: No
- Entrance Type: Electric
- Entrance Door Width: 180
- Entrance Leveled: Yes
- Distance From The Elevator To The Accessible Room: 15
- Room Max Guests Number: 2
- Pet Friendly: Yes_impaired
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: Yes
- Braille Room Numbers: No
- Noticeable Room Number: Yes
- Room Door Peephole: No
- Room Knock Sign: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: Yes
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: Yes
- Bathroom Bathtub: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Chair: Fixed
- Shower Level Floor: Yes
- Handrails: Yes
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Public Toilets Grabbing Handles: Yes
- Public Toilets Visual Indicators: Yes
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: Yes
- Manual Wheelchair: No
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 54
- Manual Wheelchair Score: 0
- Visually Impaired Score: 56
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
Gosto do hotel em geral
La ubicación, el personal tuvo un trato excelente
Realmente me gustó, volverías otra vez a quedarme
Conforto
Localização
La cama tronaba y era muy pequeña para una pareja
La ubicación del hotel era perfecta, céntrico y en una plaza tranquila. La cama es muy cómoda. El desayuno es muy bueno, tienes mucha variedad y muy bueno todo
La ubicacion del hotel es ideal. El personal muy atento y el desayuno muy bueno.
La habitación muy pequeña. La experiencia realmente no cumplió mis expectativas ya que el aire acondicionado hacía un ruido muy incómodo teniendo que apagarlo y por tanto pasé mucha calor en la habitación.
La ubicación es perfecta, en pleno centro. Tienes todo lo que quieras a dos pasos.
La limpieza de la puerta del balcón y la de la ducha para el sitio que es dejaban que desear.
Hermoso cálido y muy moderno
Nada todo en orden
Lokacija je super,to je jedino što je bilo dobro.
Iz wc-a smrdi jako kanalizacija (bili smo na 3.katu)
Prvi dan kada smo došli,u ladici noćnog ormarića pronašli smo nečiji korišteni konac za zube..
Ako se otvori prozor koji gleda na druge prozore istog hotela,osjeti se jako miris iz kuhinje(zapravo to ni nije prozor da uđe zrak izvana jer je taj dio natkriveni,odnosno zatvoreni,zapravo kad otvoriš prozor i dalje si u unutrašnjosti hotela..)
Također i ručnici imaju miris po kuhinji.
Tuš nije radio,ok,došli su ga popraviti.
Fen nije radio,ok,donjeli su drugi.
Sve se to može izbjeći da se soba provjeri prije dolaska novih gostiju.
Kad dođeš u sobu očekuješ da sve radi i da se ne moraš zamarati svako malo sa spuštanjem na recepciju ne radi ovo,ne radi ono...
Mini bar je malo hladio,malo uopće ne.
Sauna nije radila niti jedan dan.
Tv naravno nema ni netflix niti ništa slično,samo nekoliko španjolskih programa..
Za hotel sa 4 zvjezdice jako razočaravajuće.
Great location
Front desk, very personable and helpful
Die Lage ist sehr zentral und trotzdem ruhig.
Das Frühstück ist reichhaltig und lecker.
Die Zimmer zum Innenhof sind nicht so gut zu lüften, wegen der Überdachung des Innenhofes, aber die Klimaanlage hat gut und leise funktioniert.
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