Carlton George Hotel

Hotels
Carlton Hotel Collection
9 (3891 reviews)
44 West George Street , Glasgow , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Central location with positive amenities
Cons:
Cleanliness issues in bathrooms
Inconsistency in service and staffing

Categories

Cleanliness
8.16
Issues reported with bathroom cleanliness, such as long hairs found.
Service
9.63
Staff described as friendly and helpful, though some concerns about staffing levels.
Location
10
Central location praised in multiple reviews.
Room Quality
8.67
Newly renovated rooms received positive feedback, but some issues with furniture noted.
Amenities
8.62
Amenities like the executive lounge mentioned positively, but its pending closure noted.
Value for Money
9.15
Overall good value, although some aspects like food availability were questioned.
Food and Beverage
8.61
Complimentary mini bar and drinks in lounge appreciated; food service issues mentioned.
Overall Experience
9.16
Overall positive experiences reported, with some noted areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:43

Property Description

Luxury Rooms with Complimentary Minibars
Indulge in luxury at Carlton George Hotel with rooms offering free decanters of vodka, gin, and whisky, along with a complimentary mini-bar stocked with a variety of drinks.

Executive Lounge Access
Upgrade to an Executive or Club room for exclusive access to the hotel's Executive Lounge, where you can enjoy an open fire, complimentary snacks, and drinks in a cozy setting.

Dining and Entertainment
Experience the best of Scottish cuisine at Windows Restaurant and explore the unique Waxy O’Conner’s Bar with its 6 bars spread over 3 floors, connected by intriguing passageways.

Immerse yourself in the vibrant city of Glasgow with a stay at Carlton George Hotel, where luxury and convenience meet. Book now to enjoy a memorable experience!

Important information:

Please note that West George Street is closed to all vehicles except busses and taxis from 07.00 to 19.00 daily. Therefore no offloading is possible during these times.

The executive lounge is available during the day (before 5pm) & in the mornings without a booking. In the evening when the alcohol is served, a 2.5 hour time space needs to be pre-booked. At either 5 or 8pm. This can be booked on arrival.

The charging of any large battery (eg Electric bike or scooter battery) is strictly prohibited in our bedrooms.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 3891 reviews
Cleanliness: 8.16
Service: 9.63
Location: 10
Room Quality: 8.67
Amenities: 8.62
Value for Money: 9.15
Food and Beverage: 8.61
Overall Experience: 9.16
F
Fiona couple gb
10
Pros:

Room was lovely with a view of the Botanic Gardens, enjoyed a delicious breakfast , and the excellent staff we met throughout the hotel were all friendly and helpful.

2026-03-14 via Nuitee
C
Christina couple ch
10
Pros:

Schöne neu renovierte Zimmer
Alles riecht noch neu
Tee, Kaffee inklusive
Super Lage, beim Bahnhof, Metro und Shoppingmeile vor der Türe
Alles gut zu Fuss erreichbar
Und doch sehr ruhig
Absolut top

2026-03-14 via Nuitee
D
DAVID couple gb
10
Pros:

The refurbished rooms were very nice and immaculate, the location is perfect almost right next to george square and the lady on reception was a very kind and helpful person.

All in all a great stay

Cons:

Nothing

2026-03-14 via Nuitee
T
Turton solo_traveller gb
10
Pros:

We were so so impressed by this hotel. Stylish, so comfy and the shower is one of the best we've ever experienced. Incredible value for money

2026-03-12 via Nuitee
R
Rosemary Miranda couple gb
1
Would not recommend.
Cons:

Hotel is not advertising it is in the middle of a renovation and some rooms are hideous and dated, whereas the images it leads with are only very specific rooms, which is not shown when booking on mobile on Booking.com, which is encourages you to do with deals. All round a terrible experience in a horrible room I paid a lot for under the expectation it would look entirely different. No appropriate recourse given when I emailed about my dissatisfaction to the hotel.

2026-03-12 via Nuitee
D
Donna couple gb
10
Little bit of luxury at the heart of the city.
Pros:

The hotel was welcoming and comfortable. Enjoyed chilling out in the executive lounge. Sad to see it is going. Patrick,on reception, customer service was fantastic. Even got to see the renovated bedrooms which are looking wonderful. Can’t wait to stay again.

Cons:

Nothing.

2026-03-11 via Nuitee
D
DAVE solo_traveller gb
10
2026-03-11 via Nuitee
S
Suzanne couple gb
10
Will return :)
Pros:

Central location. Friendly staff.

Cons:

N/A

2026-03-10 via Nuitee
J
John family_with_children gb
10
Pros:

Near queen st railway station

Cons:

No extra cutlery for starter
for dinner

2026-03-09 via Nuitee
A
Anstey solo_traveller gb
10
Fabulous hotel: new favourite
Pros:

Gorgeous room, treats abundant, great location, lovely staff.

Cons:

Nothing.

2026-03-08 via Nuitee
D
Denise couple gb
7
Good comfortable stay
Pros:

Nice big room. Complimentary drinks were nice touch. Great location.

Cons:

A bit dated but that didn't bother us at all.

2026-03-06 via Nuitee
I
Irene couple gb
10
WALKING IN COMFORT
Pros:

It was excellent getting into a brand new beautifully designed new bedroom very comfortable bed, pillows, chair. Bathroom had the Rain showers walkin loved how you could handle the toilet despensers making it easier to squeeze out lovely smell beautiful designed loved the way the light would come on under the sink brilliant same with the bedside tables Luxurious drapes view looking on to the Lane with Dunes Store.
And what a great selection of beverages and Glasgow Based St Mungo Larger plus GlasWegin amongst the rest a great choice and of course the crisps and keeping it Scottish Tunnocks Teacake and Caramel log.
Staff and place fantastic as always. highly recommend.

Cons:

nothing

2026-03-05 via Nuitee
W
Wooldridge family_with_children gb
10
2026-03-05 via Nuitee
P
Peter couple gb
10
2026-03-04 via Nuitee
E
Elizabeth couple gb
8
Lovely stay
Pros:

The property is fab

Cons:

The fact that the room had no light at the mirror to do hair makeup

2026-03-04 via Nuitee
M
Mark couple gb
10
2026-03-03 via Nuitee
P
Peter couple gb
8
Excellent location, comfortable and pleasant stay.
Pros:

Location and comfort. Also the minibar facility which was free to use

Cons:

Lack of bar

2026-03-02 via Nuitee
S
sandra family_with_children gb
10
2026-03-02 via Nuitee
J
Jason family_with_children gb
9
Pros:

Central to amenities

Cons:

Nothing

2026-03-02 via Nuitee
C
Canning couple us
10
Cons:

Nothing it was perfect xxx

2026-03-01 via Nuitee