Comfort Suites Chicago O'Hare Airport

Hotels
Choice Hotels International
9 (403 reviews)
4200 North River Road, Schiller Park, Illinois, 60176 , Schiller Park , US

Pets allowed

Facilities

Free breakfast
Meeting rooms
Arcade/game room
Free WiFi
24-hour front desk
Luggage storage
Elevator
Free airport transportation
ATM/banking
Television in common areas
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
On-site dining
Cons:
Cleanliness issues
Outdated furniture
Poor breakfast quality

Categories

Cleanliness
7.71
Some reviews indicated cleanliness issues, such as dirty halls and a couch with holes.
Service
9.68
Multiple mentions of friendly and helpful staff, especially regarding shuttle service.
Location
9.72
Convenient location near the airport and nearby amenities.
Room Quality
8.67
Rooms were generally comfortable but reported issues with furniture and odors.
Amenities
8.7
The presence of on-site dining and shuttle service were highlighted positively.
Value for Money
8.66
Mainly positive feedback suggests reasonable value, but some reviews indicated it was expensive given the condition.
Food and Beverage
9.21
Breakfast was well-received but some negative comments about food quality.
Overall Experience
9.68
Overall satisfaction with the stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:16

Property Description

Convenient Amenities: Enjoy access to a 24-hour fitness center, complimentary Wi-Fi, and an arcade/game room. Unwind at the bar/lounge after a busy day.

Dining Options: Relish in a meal at Pizzeria Uno and savor snacks from the snack bar/deli. Start your day with a complimentary buffet breakfast in the common area.

Special Services: Benefit from features like a business center, a multilingual staff, and a 24-hour front desk. Don't forget the free roundtrip airport shuttle and train station pick-up.

Book now for a memorable stay at Comfort Suites Chicago O'Hare Airport!

Important information:

  • Up to 3 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

9
Based on 403 reviews
Cleanliness: 7.71
Service: 9.68
Location: 9.72
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.68
S
Samantha partner
10
Pros:

Clean and friendly

2025-10-12 via Nuitee
D
Denene
4
Pros:

Was interesting stay. Microwave sounded like it was going to light on fire , could use with a big cell in the hallways and rooms, and shower was dripping water all night. Front staff was very friendly and helpful, but the hotel could use with an update and deep clean.

2025-10-11 via Nuitee
I
Ivan
6
Pros:

yes. It's ok for quality

2025-10-10 via Nuitee
A
Anthony
10
Pros:

Excellent!

2025-10-10 via Nuitee
C
Cyrus
10
Pros:

Clean quiet and great location!

2025-10-09 via Nuitee
C
Corina family
10
Pros:

Loved the breakfast, shuttle was quick and dropped us off where we needed

2025-10-09 via Nuitee
M
Michelle partner
6
Pros:

Hotel needs updating, carpet needs a thorough cleaning. Staff was very pleasant and polite. Parking costs too much for the location. The lot is hard to get in and out of. Beds are uncomfortable, they are hard and springy.

2025-10-09 via Nuitee
G
Guadalupe family
4
Pros:

Staff was great, but the facility and rooms are run down. Sofa bed was stained.

2025-10-09 via Nuitee
G
Gloria
10
Pros:

This property is great location to the airport. The breakfast was good. Air shuttle is a plus.

2025-10-09 via Nuitee
M
Mireya family
4
Pros:

The pictures posted with this hotel did not match what we actually experienced. Our door did not feel like it locked well, I thought the outlets were next door or very nearby but this was not the case. There were homeless outside hotel and I did not feel very safe.

2025-10-09 via Nuitee
E
Erik
2
Pros:

Horrible ass hotel

2025-10-08 via Nuitee
J
JNiyah family_with_children
6
Pros:

I was only staying for one night & had my infant and dog with me, the bedding, bathroom & overall bedroom were clean, comfy but the front living area had a pee smell I’m assuming they put me in a dog friendly room. It was acceptable for a 1 night stay but carpets desperately NEED to be replaced!

2025-10-07 via Nuitee
M
Mark
6
Pros:

The facility is old, and it shows.

2025-10-05 via Nuitee
R
Raghu
10
Pros:

Location was very close to the airport and their shuttle service was very good. Room was clean and spacious. Breakfast was nice too.

2025-10-05 via Nuitee
D
Dulce
4
Pros:

Hotel could use some renovations or deep cleaning. The hotel seems better in the pictures online than real life. Mattress in sofa bed was filthy! Everything seemed old.

2025-10-05 via Nuitee
D
Dan family
4
Pros:

Property in need of face-lift. Torn dirty hallway carpets beatup furniture in room. Ice machines on 3 floors none working. Clean bathroom, comfortable bed,quiet

2025-10-05 via Nuitee
C
Carole
6
Pros:

Coffee wS very good. Breakfast always had something I liked.





2025-10-03 via Nuitee
K
Kelley
8
Pros:

Night staff (AL) was very pleasant and helpful.
Hair dryer was broken

2025-10-03 via Nuitee
J
Jeffrey family_with_children
8
Pros:

Staff was friendly

2025-10-03 via Nuitee
S
Sharon
6
Pros:

Everyone at hotel were very nice. Thought it was storming outside, turned out it was the elevator behind our room. Sheets fine. Comforter stained. Mattress under pad was gross.

2025-10-03 via Nuitee