Comfort Suites Austin Airport

Hotels
•
Comfort Suites
7.5 (1215 reviews)
7501 East Ben White Boulevard , Austin , US
+1 512-222-7656

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great staff
Spacious rooms
Convenient location
Good value
Cons:
Uncomfortable beds
Cleaning issues
Noise from outside
Service inconsistencies

Categories

Cleanliness
6.5
Some mention of cleanliness in the reviews but concerns about the bathroom being dirty.
Service
8.5
Mixed reviews; some good service experiences noted.
Location
8.5
Positive comments about being close to the airport.
Room Quality
7
Rooms mentioned as big and clean, but beds were uncomfortable.
Amenities
7
Basic amenities are provided, though the coffee maker needs improvement.
Value for Money
7.5
Good value for the price, though some issues noted.
Food and Beverage
7.5
Complimentary breakfast is okay, with suggestions for improvement.
Overall Experience
7.5
General positive experience, with some issues but overall satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:36

Property Description

Convenient Location
Located just a half mile from Austin-Bergstrom Airport and minutes from the vibrant 6th Street entertainment district, our hotel offers easy access to both travel and leisure destinations.

Delightful Amenities
Start your day right with a hot daily breakfast and enjoy freshly brewed coffee in our inviting lobby. Our goal is to ensure your stay is as comfortable and enjoyable as possible.

Nearby Attractions
Explore top attractions including the LBJ Library and Museum, Austin Zoo, Convention Center, and Texas Capitol, all conveniently located near Comfort Suites Austin Airport.

Contact us at 512-386-6000 for more information and book your stay with us for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note, the free airport transfer service runs from Tuesday - Saturday from 7am-2pm then 5pm-11pm. Sunday from 5pm-11pm & Mondays from 7am-2pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Location

Guest Reviews

7.5
Based on 1215 reviews
Cleanliness: 6.5
Service: 8.5
Location: 8.5
Room Quality: 7
Amenities: 7
Value for Money: 7.5
Food and Beverage: 7.5
Overall Experience: 7.5
S
Sabrina • couple • fr
4
Dommage pour le personnel
Pros:

L établissement en lui même très bien

Cons:

maria a l accueil à été fort désagréable et n a pas essayé de trouver de solution à notre problématique

2026-10-23 • via Nuitee
V
Vargas Castrillo • family_with_children • cr
10
Pros:

La atención de maravilla

2026-10-22 • via Nuitee
C
Camiletee • couple • br
9
excelente opcao para quem quer ficar perto do aeroporto
Pros:

Cama confortável, quarto muito limpo, equipe atenciosa e estacionamento gratis

Cons:

nada

2026-10-22 • via Nuitee
J
Jazayah • family_with_children • us
1
It was not what I expected
Pros:

Really nothing because the room smelled the floor was dirty

Cons:

The TV didn’t work the whole weekend the hot water pressure did not work nor the shower we had to take a bath

2026-10-20 • via Nuitee
N
Nancy • family_with_children • us
5
Nothing more to add.
Pros:

Breakfast was a typical continental breakfast. Good.

Cons:

We had reserved a room with 2 queen beds and the one given was a single king. The hostess failed to hand out the welcome bag at check in. I asked about it the next morning and was given one as we left. The toilet seat was broken in our room and the bathroom door was coming apart at the bottom. I also did not approve of the $100.00 hold on my credit card, which I was told would be refunded if house cleaning determined nothing was broken or stolen.

2026-10-20 • via Nuitee
L
Lisa • family_with_children • mx
7
Too many better options at this price, try them
Pros:

I thought the room was fine.
The early morning receptionist was very helpful

Cons:

I found the day receptionist not very helpful. They wanted to charge me an extra $50 to get into the room at 2 not 3. I said we would wait and 30 minutes later they didn't charge us.
The television had NO reception. When I asked, they said I just had to wait. After 4 hours, I gave up.
The use Uber to take you to the airport. We could not order it for 4:00 am. We were told we had to be at the receptionist area 40 prior to order the ride. In the morning, we asked a different receptionist. He told us he would order it and it would be there in about 20 minutes.
For $149 a night, I would expect better.
I'm sadly disappointed and will not go there again. I do not recommend this place at the rate we paid. If I had only paid $80 a night, I would have been ok with all of this.
Good luck everyone. Austin has so many other options at the same price or lower.

2026-10-18 • via Nuitee
M
Mark • couple • us
10
2026-10-16 • via Nuitee
R
Renee • couple • us
10
2026-10-15 • via Nuitee
P
Peter • solo_traveller • ch
10
2026-10-13 • via Nuitee
P
Peter • couple • ch
10
2026-10-13 • via Nuitee
M
Makana Plunkett • solo_traveller • us
6
Pros:

The bed was very comfortable! Had such a good night sleep here.

Cons:

Shower was cold and took a long time to warm up. Never got hot.

2026-10-13 • via Nuitee
D
Debbie • couple • us
9
2026-10-13 • via Nuitee
P
Peter • solo_traveller • ch
10
2026-10-13 • via Nuitee
P
Peter • couple • ch
10
2026-10-13 • via Nuitee
E
Estefania • couple • us
7
2026-10-12 • via Nuitee
J
Judith • couple • us
2
I stay in alot of comfort suites. Always good. This one not at all.
Pros:

Clean

Cons:

Beds were so hard like sleeping on the floor. Poor lighting in bathroom. No light in seating area. Loud traffic noise keep you up All night. Do not stay here

2026-10-07 • via Nuitee
M
Michael • couple • us
10
2026-09-18 • via Nuitee
J
José • couple • cr
8
Un sitio ideal para descansar. Muy cerca del aeropuerto.
Pros:

Solo pasamos a dormir unas horas pues nuestro vuelo salía muy temprano, pero sin embargo, el trato fue muy bueno y la comodidad buena. Volveríamos. Nos trataron muy bien en el poco rato que esuvimos alojados.

Cons:

Estuvimos muy poco tiempo. No encontramos nada que no nos gustara.

2026-09-17 • via Nuitee
W
Whitfield • solo_traveller • us
10
Pros:

We enjoyed our stay, good location, not to far from the airport

Cons:

The location

2026-09-10 • via Nuitee
O
Olvera • couple • us
10
2026-09-10 • via Nuitee