Comfort Suites Austin Airport

Hotels
•
Comfort Suites
7.5 (1213 reviews)
7501 East Ben White Boulevard , Austin , us
+1 512-222-7656

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great staff
Spacious rooms
Convenient location
Good value
Cons:
Uncomfortable beds
Cleaning issues
Noise from outside
Service inconsistencies

Categories

Cleanliness
6.5
Some mention of cleanliness in the reviews but concerns about the bathroom being dirty.
Service
8.5
Mixed reviews; some good service experiences noted.
Location
8.5
Positive comments about being close to the airport.
Room Quality
7
Rooms mentioned as big and clean, but beds were uncomfortable.
Amenities
7
Basic amenities are provided, though the coffee maker needs improvement.
Value for Money
7.5
Good value for the price, though some issues noted.
Food and Beverage
7.5
Complimentary breakfast is okay, with suggestions for improvement.
Overall Experience
7.5
General positive experience, with some issues but overall satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:36

Property Description

Convenient Location
Located just a half mile from Austin-Bergstrom Airport and minutes from the vibrant 6th Street entertainment district, our hotel offers easy access to both travel and leisure destinations.

Delightful Amenities
Start your day right with a hot daily breakfast and enjoy freshly brewed coffee in our inviting lobby. Our goal is to ensure your stay is as comfortable and enjoyable as possible.

Nearby Attractions
Explore top attractions including the LBJ Library and Museum, Austin Zoo, Convention Center, and Texas Capitol, all conveniently located near Comfort Suites Austin Airport.

Contact us at 512-386-6000 for more information and book your stay with us for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note, the free airport transfer service runs from Tuesday - Saturday from 7am-2pm then 5pm-11pm. Sunday from 5pm-11pm & Mondays from 7am-2pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Location

Guest Reviews

7.5
Based on 1213 reviews
Cleanliness: 6.5
Service: 8.5
Location: 8.5
Room Quality: 7
Amenities: 7
Value for Money: 7.5
Food and Beverage: 7.5
Overall Experience: 7.5
C
Cynthia • solo_traveller • us
3
Worst stay EVER
Pros:

Not a single thing. Breakfast was ok not great

Cons:

They didn't have airport shuttle as advertised. No shuttle, called hotel to me to go across street to 2nd floor of parking garage. Blue zone. Im 68, been on a plan for 6 hours and it was 102 outside. They sent a
lyft driver, and I was in wrong location. Fi ally got to hotel. Gave them a card for incidental, and they charged me 164
00 for the room that was already paid for and 100.00. They couldn't provide a receipt,
Had to give them email. Received email, showed only the 100.00, but credit card shows the 164.00 charge. They will kt refund me, they said it was sent to booking.com
Im very upset. The room had a broken toilet not discovered until 3am.
Horrible experience from start to fimish

2026-08-03 • via Nuitee
C
Christian • solo_traveller • us
10
Pros:

Good service and nice rooms

2026-07-23 • via Nuitee
L
liz956 • solo_traveller • us
8
2026-07-20 • via Nuitee
D
David • extended_group • us
9
2026-07-14 • via Nuitee
N
Norris • solo_traveller • us
8
My stay overall was pretty good I enjoyed it
Pros:

The staff was very helpful and Tina super nice

Cons:

The rooms are a tade bit dated and there’s a daped smell in the rooms .

2026-07-11 • via Nuitee
J
Jesse • solo_traveller • us
9
2026-07-10 • via Nuitee
N
Norris • solo_traveller • us
8
2026-07-10 • via Nuitee
A
Azamat • couple • us
1
2026-07-07 • via Nuitee
M
Miguel Angel • solo_traveller • ar
4
2026-07-06 • via Nuitee
M
Maxine • family_with_children • jm
8
Our stay there was good ..we will be back
Pros:

Breakfast was excellent

Cons:

They mentioned shuttle service online

But we did not get the use of it.

2026-07-04 • via Nuitee
T
Teknika • family_with_children • us
7
Pros:

Friendly staff

Cons:

The toilet always ran would never fill up with water.

2026-07-03 • via Nuitee
M
Marcelo • family_with_children • us
10
2026-07-01 • via Nuitee
T
Tmac1996 • solo_traveller • us
8
2026-06-29 • via Nuitee
R
Ruben • solo_traveller • ar
9
Muy confortable
Pros:

Cuarto limpio y confortable

2026-06-23 • via Nuitee
S
Steven • solo_traveller • gb
1
Pros:

Reception staff were polite .

Cons:

I paid in advance . On arrival was asked to pay a $100 damage deposit, which has not been refunded.
Have messaged the hotel but as of yet have not received a response.

2026-06-21 • via Nuitee
M
Marcelo • solo_traveller • us
10
Pros:

near the airport

2026-06-18 • via Nuitee
F
fan • solo_traveller • au
8
整体还好适合转机
2026-06-17 • via Nuitee
K
Kimberly • solo_traveller • us
4
Pros:

I loved the staff for being kind and is a nice location.

Cons:

The room I was in had a huge leak and was soaking the entire bed. It shows poor management for not fixing it correctly!!

2026-06-15 • via Nuitee
N
norma • family_with_children • us
8
2026-06-15 • via Nuitee
O
Ortiz • extended_group • us
10
Cons:

Coffee was.cold

2026-06-11 • via Nuitee