Best Western Music Capital Inn

Hotels
Best Western
9.2 (616 reviews)
3257 Shepherd of the Hills Expressway , Branson , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Indoor pool
Friendly staff
Clean rooms
Good breakfast
Great location
Cons:
Hot tub maintenance issues
Room size discrepancies
Busy breakfast room

Categories

Cleanliness
8.6
While most rooms were clean, there were issues like hair products in the bathroom and food on the floor.
Service
9.57
Staff were described as very nice and helpful, contributing positively to the experience.
Location
10
Location received multiple praises for being perfect and easy to access.
Room Quality
8.56
Rooms were comfortable but there were complaints about room size and booking discrepancies.
Amenities
9.59
Indoor pool and hot tub were appreciated, although the hot tub had maintenance issues.
Value for Money
8.55
Good breakfast and cleanliness provided reasonable value, but some issues diminished this.
Food and Beverage
9.1
Breakfast was good but the breakfast room was busy, indicating a need for improvement.
Overall Experience
9.6
Overall, guests reported a very positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:10

Property Description

Heated Indoor Saltwater Pool
Indulge in relaxation with our heated indoor saltwater pool, perfect for a refreshing swim any time of the day.

Complimentary Hot Breakfast
Start your day right with our daily hot breakfast featuring delicious options like waffles, biscuits and gravy, ensuring a satisfying morning meal.

Convenient Amenities
Enjoy the convenience of free Wi-Fi, in-room microwave and fridge, sauna, hot tub, and 24-hour reception services, making your stay comfortable and stress-free.

Experience the perfect blend of comfort and convenience at Best Western Music Capital Inn. Book your stay now to enjoy these fantastic amenities!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BKG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9.2
Based on 616 reviews
Cleanliness: 8.6
Service: 9.57
Location: 10
Room Quality: 8.56
Amenities: 9.59
Value for Money: 8.55
Food and Beverage: 9.1
Overall Experience: 9.6
L
Linda couple us
10
Wonderful and will be back soon!!
Pros:

Liked everything, bed was comfortable, room was cool and clean, tv was great!!

Cons:

The only thing, we loved the breakfast but missed having bacon or sausage, we did have ham.

2026-06-05 via Nuitee
F
Fay family_with_children us
10
2026-06-05 via Nuitee
B
Benny couple us
9
Wonderful
Pros:

It was ok.

Cons:

Very strong scent in room.

2026-06-04 via Nuitee
L
Linda family_with_children us
8
2026-06-04 via Nuitee
M
Marvin couple us
9
2026-06-04 via Nuitee
A
Ashley solo_traveller us
10
2026-06-03 via Nuitee
R
Robison family_with_children us
7
2026-06-02 via Nuitee
P
Pauline family_with_children us
10
We were very comfortable, the rooms were clean and supplied all our needs.
Pros:

The breakfast was very good. There were many selections to make, which fit everyones likes. The location was fine and
seating was good. We will definitely recommend you to our friends and family.

Cons:

nothing

2026-06-01 via Nuitee
J
Joanna solo_traveller us
9
2026-05-31 via Nuitee
R
Rhonda couple us
5
2026-05-29 via Nuitee
J
Janna solo_traveller us
6
2026-05-29 via Nuitee
R
Richard family_with_children us
9
I'd definitely stay there again when in Branson.
Pros:

The breakfast was outstanding with a wide variety of choices. If you went away hungry it was your own fault.

Cons:

Can't think of anything.

2026-05-28 via Nuitee
J
Jonathan family_with_children us
9
Poor communication between booking.com and the hotel.
Pros:

The hotel exceeded expectations however booking dot com again dropped the ball. The process was convenient but lacking.

Cons:

We often travel on special occasions and it seems booking doesn't forward notes, comments and special requests to the hotel when making the reservation... even when paid in full. All I asked for was a suprise bouquet of flowers in the room for my wife. This was the second time the hotel had no knowledge of the request. Might be time to start booking direct moving forward.

2026-05-26 via Nuitee
T
Tiffany family_with_children us
10
2026-05-25 via Nuitee
K
Kerry couple us
10
Pros:

Great breakfast, room and little small

2026-05-25 via Nuitee
S
Shirley solo_traveller us
10
Would recommend highly but bring own pillows!
Pros:

Location, helpful staff, cleanliness, price.

Cons:

Everything was exceptional except pillows! None were comfortable for me.

2026-05-24 via Nuitee
S
Sally family_with_children us
7
2026-05-24 via Nuitee
T
Terry couple us
9
We’re not planning to return to Branson., but if we did, we would stay here again
Pros:

Wry clean, except for the elevator trash can, which never got emptied the four days we saw it. Very friendly employees. Great breakfasts

Cons:

Pool was not open.

2026-05-24 via Nuitee
J
Jeannie solo_traveller us
10
2026-05-21 via Nuitee
J
Jessica solo_traveller us
7
2026-05-20 via Nuitee