Best Western Music Capital Inn

Hotels
•
Best Western
9.2 (668 reviews)
3257 Shepherd of the Hills Expressway , Branson , US
+1 417-334-8378

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Indoor pool
Friendly staff
Clean rooms
Good breakfast
Great location
Cons:
Hot tub maintenance issues
Room size discrepancies
Busy breakfast room

Categories

Cleanliness
8.6
While most rooms were clean, there were issues like hair products in the bathroom and food on the floor.
Service
9.57
Staff were described as very nice and helpful, contributing positively to the experience.
Location
10
Location received multiple praises for being perfect and easy to access.
Room Quality
8.56
Rooms were comfortable but there were complaints about room size and booking discrepancies.
Amenities
9.59
Indoor pool and hot tub were appreciated, although the hot tub had maintenance issues.
Value for Money
8.55
Good breakfast and cleanliness provided reasonable value, but some issues diminished this.
Food and Beverage
9.1
Breakfast was good but the breakfast room was busy, indicating a need for improvement.
Overall Experience
9.6
Overall, guests reported a very positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:10

Property Description

Heated Indoor Saltwater Pool
Indulge in relaxation with our heated indoor saltwater pool, perfect for a refreshing swim any time of the day.

Complimentary Hot Breakfast
Start your day right with our daily hot breakfast featuring delicious options like waffles, biscuits and gravy, ensuring a satisfying morning meal.

Convenient Amenities
Enjoy the convenience of free Wi-Fi, in-room microwave and fridge, sauna, hot tub, and 24-hour reception services, making your stay comfortable and stress-free.

Experience the perfect blend of comfort and convenience at Best Western Music Capital Inn. Book your stay now to enjoy these fantastic amenities!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BKG

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9.2
Based on 668 reviews
Cleanliness: 8.6
Service: 9.57
Location: 10
Room Quality: 8.56
Amenities: 9.59
Value for Money: 8.55
Food and Beverage: 9.1
Overall Experience: 9.6
J
Jeremy • solo_traveller • us
9
Very nice and relaxing.
Pros:

Great location ease of travel.

Cons:

Could have been a little cheaper.

2026-09-18 • via Nuitee
A
Averil • extended_group • us
8
2026-09-17 • via Nuitee
L
Lakisha • couple • us
9
2026-09-16 • via Nuitee
D
Dave • solo_traveller • us
10
2026-09-14 • via Nuitee
R
Ronald • couple • us
8
Comfort, good price, very good breakfast
Pros:

Good breakfast, easy to get around since it’s off the strip.

Cons:

The bathtub was dirty looked like it was just wiped off not cleaned.

2026-09-09 • via Nuitee
J
Joy • couple • us
3
We enjoyed our visit at Branson but will not stay at your hotel again!
Pros:

The breakfast selection was fine. Andrew at the front desk was wonderful.

Cons:

The coffee urn was empty frequently and the coffee was not hot AND it was VERY warm in the eating area. The overall cleanliness of the building was terrible. The hallways were dirty, the elevator was dirty, the room/bathroom was dirty and not cleaned during our stay. People attempted to gain access at the side door and when reported to front desk night person (blond woman/3p-11p) we were told they were "smoking marijuana outside." This was very scary for us and we didn't want to use the elevator. You also need to install a second elevator; the wait time is too long!

2026-09-07 • via Nuitee
H
Harper • solo_traveller • us
9
Pros:

The staff was excellent in every way 👏
Extremely helpful.

2026-09-07 • via Nuitee
L
Lindsey • couple • us
10
2026-09-06 • via Nuitee
K
Kimberly • couple • us
10
Pros:

Everything was clean and the staff was friendly. Great location

2026-09-02 • via Nuitee
K
Karen • couple • us
10
2026-09-02 • via Nuitee
K
Krista • couple • us
9
2026-08-31 • via Nuitee
R
Rebecca • couple • us
8
Pros:

Location

2026-08-30 • via Nuitee
M
Marlin • solo_traveller • us
10
Pros:

The close proximity to activities.

2026-08-30 • via Nuitee
J
Joshua • family_with_children • us
10
2026-08-28 • via Nuitee
K
Kim • couple • us
5
It was convenient where we were going, and the room was nice. If it wasn’t wet, it went great. The mattress wasn’t great
Pros:

It was good value and it was convenient where we were going

Cons:

The king size bedroom that we got was a handicap because I had problems getting an eye of the tub. We had a walk-in shower that leaked. The mattress was lumpy so we had to put the comforter down on it and get another comforter to cover us with. All our clothes, the comforters everything the carpet was damp because it was some kind of humidity problem in the room. I asked if they had a dehumidifier. They did not, but our clothes were wet. I had to wash them when I got home because of humidity in the room. I did report this to the people that were working in the front desk.

2026-08-28 • via Nuitee
M
Merle • family_with_children • us
10
2026-08-26 • via Nuitee
H
Heather • extended_group • us
8
2026-08-23 • via Nuitee
R
Ronda • solo_traveller • us
6
2026-08-21 • via Nuitee
C
Carl • couple • us
10
A lovely getaway, comfortable and close to the fun spots
Pros:

The location was perfect for the sights we visited, close and easy to access. The bed was extremely comfortable, and the room layout worked well. Andrew checked us in and out, and he was very friendly and helpful to provide area entertainment opportunities, to make the check-in smooth, and to advise how to best navigate the property. I'm glad we chose this hotel for our short vacation.

Cons:

The internet was spotty. While I was on an international conference call, the internet failed. Fortunately, I had already covered the most important parts of the business, but I would have liked a better connection.

2026-08-21 • via Nuitee
• couple • us
10
Branson vacation
Pros:

Loved the location. Hotel was clean and comfortable. Stacy checked us in and she was so friendly and helpful.

Cons:

N/A

2026-08-15 • via Nuitee