Best Western Music Capital Inn

Hotels
•
Best Western
9.2 (562 reviews)
3257 Shepherd of the Hills Expressway , Branson , us

listing image 1
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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Indoor pool
Friendly staff
Clean rooms
Good breakfast
Great location
Cons:
Hot tub maintenance issues
Room size discrepancies
Busy breakfast room

Categories

Cleanliness
8.6
While most rooms were clean, there were issues like hair products in the bathroom and food on the floor.
Service
9.57
Staff were described as very nice and helpful, contributing positively to the experience.
Location
10
Location received multiple praises for being perfect and easy to access.
Room Quality
8.56
Rooms were comfortable but there were complaints about room size and booking discrepancies.
Amenities
9.59
Indoor pool and hot tub were appreciated, although the hot tub had maintenance issues.
Value for Money
8.55
Good breakfast and cleanliness provided reasonable value, but some issues diminished this.
Food and Beverage
9.1
Breakfast was good but the breakfast room was busy, indicating a need for improvement.
Overall Experience
9.6
Overall, guests reported a very positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:10

Property Description

Heated Indoor Saltwater Pool
Indulge in relaxation with our heated indoor saltwater pool, perfect for a refreshing swim any time of the day.

Complimentary Hot Breakfast
Start your day right with our daily hot breakfast featuring delicious options like waffles, biscuits and gravy, ensuring a satisfying morning meal.

Convenient Amenities
Enjoy the convenience of free Wi-Fi, in-room microwave and fridge, sauna, hot tub, and 24-hour reception services, making your stay comfortable and stress-free.

Experience the perfect blend of comfort and convenience at Best Western Music Capital Inn. Book your stay now to enjoy these fantastic amenities!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BKG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9.2
Based on 562 reviews
Cleanliness: 8.6
Service: 9.57
Location: 10
Room Quality: 8.56
Amenities: 9.59
Value for Money: 8.55
Food and Beverage: 9.1
Overall Experience: 9.6
B
Bryson • family_with_children • us
10
2026-02-09 • via Nuitee
T
Tom • couple • us
9
2026-01-20 • via Nuitee
D
Denise • family_with_children • us
9
2026-01-20 • via Nuitee
D
Dave • couple • us
9
2026-01-20 • via Nuitee
S
Shirleu • couple • us
4
Barely satisfactory.
Pros:

Breakfast was good..

Cons:

The room had a bad smell and the air conditioner made a periodic loud noise that made it difficult to sleep

2026-01-19 • via Nuitee
C
Craig • couple • us
10
Pros:

Clean, staff is nice and good breakfast. Good location.

2026-01-19 • via Nuitee
M
Marilyn • couple • us
10
Would definately stay here again.
Pros:

The property is a great location, clean, safe and loved their breakfasts.

Cons:

N/A

2026-01-19 • via Nuitee
S
Stephanie • family_with_children • us
7
Pros:

Breakfast was really good with lots of options.

Cons:

Pool water was very cold but kids enjoyed it

2026-01-19 • via Nuitee
J
Jessica • family_with_children • us
8
2026-01-19 • via Nuitee
M
Michael • extended_group • us
7
Decent place to stay. Breakfast was meh.
2026-01-19 • via Nuitee
K
Kacey • couple • us
7
Good value and will probably stay here again.
Pros:

The breakfast was standard hotel breakfast fair.

Cons:

My mattress was very worn.

2026-01-19 • via Nuitee
L
Luke • couple • us
9
Pros:

Breakfast, pool, Hot tube, and the King Suite room.

Cons:

The elevator has a long opening and closing time, but other than that everything was great.

2026-01-19 • via Nuitee
J
James • couple • us
10
All good and will be back.
Pros:

Bteakfast was good and plenty to choose from.

Cons:

Maybe start having whole milk along with the low fat stuff.

2026-01-19 • via Nuitee
J
Joan • couple • us
8
We loved the fact the pool stays open a little later
Pros:

Breakfast was great

Cons:

Our room #114 had this smell in it. Like mildew

2026-01-19 • via Nuitee
D
Daryl • couple • us
5
2026-01-19 • via Nuitee
S
Shirley • couple • us
10
It was a great trip. We enjoyed the great staff, cleanliness and Christian music playing
2026-01-19 • via Nuitee
P
Pauline • family_with_children • us
9
Pros:

The hot tub, because of my arthritis. Being on the main floor. Up on arrival, the desk clerk was unable to find my reservation. So, I had to call Booking.com. Booking.com had sent my reservation. The hotel supervisor took over, with some research, our reservation was found. Because I had booked two rooms, one room(reservation) was in my daughter's name and the second room had been put in the system with my last name as my first name. With the help of the supervisor, my anxiety was put to rest.

Cons:

My bed was low and had a sink hole right where I laid.

2026-01-19 • via Nuitee
K
Kaprisha • family_with_children • us
7
2026-01-19 • via Nuitee
J
John • family_with_children • us
2
It was horrible.
Pros:

First off this place looks nice in the photos but my room was in a terrible state of disrepair. The bathroom celling is slightly over 6' tall i found several hairs in my bathroom and 3 roaches i took pictures.

2026-01-19 • via Nuitee
K
Kristan • couple • us
8
2026-01-19 • via Nuitee