Best Western Music Capital Inn

Hotels
Best Western
9.2 (578 reviews)
3257 Shepherd of the Hills Expressway , Branson , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Indoor pool
Friendly staff
Clean rooms
Good breakfast
Great location
Cons:
Hot tub maintenance issues
Room size discrepancies
Busy breakfast room

Categories

Cleanliness
8.6
While most rooms were clean, there were issues like hair products in the bathroom and food on the floor.
Service
9.57
Staff were described as very nice and helpful, contributing positively to the experience.
Location
10
Location received multiple praises for being perfect and easy to access.
Room Quality
8.56
Rooms were comfortable but there were complaints about room size and booking discrepancies.
Amenities
9.59
Indoor pool and hot tub were appreciated, although the hot tub had maintenance issues.
Value for Money
8.55
Good breakfast and cleanliness provided reasonable value, but some issues diminished this.
Food and Beverage
9.1
Breakfast was good but the breakfast room was busy, indicating a need for improvement.
Overall Experience
9.6
Overall, guests reported a very positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:10

Property Description

Heated Indoor Saltwater Pool
Indulge in relaxation with our heated indoor saltwater pool, perfect for a refreshing swim any time of the day.

Complimentary Hot Breakfast
Start your day right with our daily hot breakfast featuring delicious options like waffles, biscuits and gravy, ensuring a satisfying morning meal.

Convenient Amenities
Enjoy the convenience of free Wi-Fi, in-room microwave and fridge, sauna, hot tub, and 24-hour reception services, making your stay comfortable and stress-free.

Experience the perfect blend of comfort and convenience at Best Western Music Capital Inn. Book your stay now to enjoy these fantastic amenities!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BKG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9.2
Based on 578 reviews
Cleanliness: 8.6
Service: 9.57
Location: 10
Room Quality: 8.56
Amenities: 9.59
Value for Money: 8.55
Food and Beverage: 9.1
Overall Experience: 9.6
V
Vicki couple us
8
My favorite place to stay in Branson.
Pros:

I love this property. It’s in a great location, it’s clean and secure. Great breakfast, pool is very nice and the staff are very friendly. One thing we noticed was the take the mats out of the bathtub and install new ones when they clean,

Cons:

We were next to the maintenance room. It kinda smelled a little and I didn’t like the location. We didn’t know they accept pets until the second day, we asked to be in a non pet room for our next two stays we have booked. Highly allergic.

2026-04-04 via Nuitee
H
Holli family_with_children us
6
2026-03-31 via Nuitee
T
Terri couple us
10
2026-03-26 via Nuitee
K
Kyana family_with_children us
10
2026-03-26 via Nuitee
M
Meggan family_with_children us
10
It was a lovely visit for my boys and I!
Pros:

Janell checked me in and instantly connected with me! This was my first vacation with just the kids and I post-divorce and I wasn’t sure what I was doing with the process. She was so kind, helpful, and just a genuinely good person! She started our stay on a positive note which continued throughout our time there. Breakfast was also delicious and my kids were excited to go grab it each morning!

Cons:

There was a slight smoke smell in the room and the hallway floors were noticeably messy/needed vacuuming

2026-03-26 via Nuitee
S
Steven couple us
10
2026-03-25 via Nuitee
J
Jamie family_with_children us
10
Pros:

Fantastic people and really love how clean the hotel is. 😃

Cons:

Breakfast was great 👍

2026-03-23 via Nuitee
G
Gayle family_with_children us
8
Pros:

Nice facility. Good pool area great staff. Good breakfast. Will stay here again.

2026-03-22 via Nuitee
J
Joan family_with_children us
10
2026-03-21 via Nuitee
S
Sandra family_with_children us
8
2026-03-20 via Nuitee
J
Jessica family_with_children us
8
2026-03-15 via Nuitee
H
Holland family_with_children us
8
2026-03-15 via Nuitee
J
Jessica couple us
8
2026-03-15 via Nuitee
K
Kimberly couple us
9
Pros:

Having a hot breakfast every morning was great! The room was clean and the bed was comfy.

2026-03-13 via Nuitee
S
Shianne family_with_children us
8
2026-03-07 via Nuitee
J
Joyce family_with_children us
10
2026-03-06 via Nuitee
K
Kara family_with_children us
9
2026-03-02 via Nuitee
B
Bryson family_with_children us
10
2026-02-09 via Nuitee
D
Denise family_with_children us
9
2026-01-20 via Nuitee
T
Tom couple us
9
2026-01-20 via Nuitee