Ascot Hyde Park Hotel

Hotels
5.9 (5359 reviews)
11 Craven Road , London , gb

listing image 1
Show all photos
Children allowed

Facilities

Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Concierge service
Fire extinguishers
First aid kit available
See all facilities

Review Highlights

Pros:
Location
Central access
Comfortable beds
Cons:
Cleanliness issues
Outdated facilities
Unresponsive service

Categories

Cleanliness
4.29
Multiple reviews mentioned issues with cleanliness, including mold, bed bugs, and general dirtiness.
Service
6.76
Reviews indicated mixed feelings about service, with some noting unhelpfulness and a lack of engagement.
Location
8.8
The location received frequent praise for being central and convenient, making it a strong point for the hotel.
Room Quality
4.75
Numerous complaints about the condition of rooms, including mustiness, noise, and lack of modern amenities.
Amenities
6.28
Mentioned issues with broken lifts and limited amenities, but some positive notes on in-room facilities.
Value for Money
5.74
Value perception varies; some guests felt it was overpriced for what was offered.
Food and Beverage
5.29
No specific mentions of food quality, thus considered standard for this hotel tier.
Overall Experience
5.26
General sentiment was average; various positive and negative experiences balance out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:00

Property Description

Central Location in Elegant Paddington
Located a mere 150 meters from Paddington Railway Station, Ascot Hyde Park Hotel offers convenience and comfort in the heart of London. With Hyde Park just 500 meters away, guests can enjoy the tranquility of nature within reach.

Comfortable Rooms with Modern Amenities
Each room at Ascot Hyde Park Hotel features a private bathroom, tea/coffee facilities, satellite TV, and Wi-Fi access. Whether for business or leisure, our well-equipped rooms ensure a pleasant stay for all guests.

Easy Access to London's Top Attractions
With Lancaster Gate Underground Station a 5-minute walk away, exploring London is effortless. From the bustling Oxford Street to the trendy Notting Hill, the city's highlights are within easy reach.

Book your stay at Ascot Hyde Park Hotel for a memorable London experience.

Important information:

Baggage storage after check-out is available for GBP 5 per bag.

Early check in and late check out are available at an extra fee of GBP 25 per hour.

To our valued guests, unfortunately our elevator currently is out of service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

5.9
Based on 5359 reviews
Cleanliness: 4.29
Service: 6.76
Location: 8.8
Room Quality: 4.75
Amenities: 6.28
Value for Money: 5.74
Food and Beverage: 5.29
Overall Experience: 5.26
H
Hussin • couple • gb
4
2026-03-21 • via Nuitee
P
PETER • couple • gb
5
Okay
2026-03-21 • via Nuitee
M
Mette • couple • dk
5
Godt hotel til prisen
Pros:

Lå tæt på centrum

Cons:

At de krævede 25 pund, for at tjekke ind før tid eller 5 pund for at opbevarer bagage!
Sur mand i receptionen, han var imødekommende.

2026-03-21 • via Nuitee
J
John • family_with_children • gb
5
Pros:

Location

Cons:

Shower broke asked for it to be fixed 3 days running but still.never got fixed.

2026-03-20 • via Nuitee
S
Steffen • family_with_children • de
5
2026-03-20 • via Nuitee
R
Rebecca • solo_traveller • no
4
Pros:

Lokasjonen var veldig bra og sengen var ok å sove i.

Cons:

Dårlig forfatning og bærer sterkt preg av at bygningen og inventaret ikke er vedlikeholdt. Hele bygget trenger en oppgradering, og personalet var lite smilende og manglet kunnskap om service og det å drive et hotell. Veldig skuffende.

2026-03-20 • via Nuitee
P
Phillip • solo_traveller • gb
7
Good place to stay, very kind staff, very clean and well organised.
Pros:

Excellent staff, excellent beds and extremely clean with very good WiFi.

Cons:

Nothing really. There are two steps to access the property.

2026-03-20 • via Nuitee
ΑΡΓΥΡΩ • family_with_children • gr
7
2026-03-20 • via Nuitee
J
Jenkins • family_with_children • gb
10
2026-03-19 • via Nuitee
A
Ali • couple • kw
8
2026-03-19 • via Nuitee
J
Jenkins • couple • gb
10
2026-03-19 • via Nuitee
B
Biege • solo_traveller • gb
7
Please fix the life staff were very kind and helpful!
Cons:

The lift wasn’t working quite difficult to climb the stairs with luggage.

2026-03-19 • via Nuitee
J
Jenkins • solo_traveller • gb
10
Best Value Budget in Area
Pros:

Central Location easy access to trains and tube shops and restaurant

2026-03-19 • via Nuitee
A
Adriana • family_with_children • es
3
Daba pena…
Pros:

La cama era cómoda y cambiaban toallas todos los días, la ubicación también era muy buena

Cons:

La moqueta muuuuuuyyyy sucia, cortinas mal puestas, calefacción lleno de polvo, grifo de baño roto, la puerta rota, paredes asquerosas y rotas, nada que ver con las fotos que ponen. No se dejen engañar

2026-03-18 • via Nuitee
R
Russ • couple • us
7
2026-03-18 • via Nuitee
R
Renata • couple • pt
5
2026-03-18 • via Nuitee
G
Gabriel • couple • es
10
2026-03-18 • via Nuitee
M
Mansi • couple • gb
10
I had an excellent stay at this hotel in London. The location was absolutely perfect—very convenient and close to everyt
Pros:

I had an excellent stay at this hotel in London. The location was absolutely perfect—very convenient and close to everything I needed.

The room was clean, comfortable, and well-maintained, which made my stay even more enjoyable. The overall atmosphere of the hotel was lovely, and everything was well-organised.

I had a really pleasant experience and would definitely recommend this hotel to anyone looking for a comfortable and well-located place to stay in London.

Cons:

Lift was too slow

2026-03-18 • via Nuitee
I
Ian • solo_traveller • gb
8
I'm a very regular visitor and on this occasion the hotel exceeded my expectations for the price.
Pros:

I am a regular visitor to the hotel. It is basic but exceptionally well located just steps from Paddington station. My room on this occasion (207) exceeded my expectations

Cons:

There is nothing not to like at this price point.

2026-03-17 • via Nuitee
R
Roman • solo_traveller • gb
1
Be aware of it
Pros:

The property hides the £50 additional fees when you arrive to check in.
I arrived and the reception demanded a security deposit which I refused to pay. And I left .
They didn’t returned my money back though I haven’t stayed in the hotel and I am still asking to return my money back .

Cons:

Uncomfortable

2026-03-17 • via Nuitee