Ascot Hyde Park Hotel

Hotels
5.9 (5359 reviews)
11 Craven Road , London , gb

listing image 1
Show all photos
Children allowed

Facilities

Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Concierge service
Fire extinguishers
First aid kit available
See all facilities

Review Highlights

Pros:
Location
Central access
Comfortable beds
Cons:
Cleanliness issues
Outdated facilities
Unresponsive service

Categories

Cleanliness
4.29
Multiple reviews mentioned issues with cleanliness, including mold, bed bugs, and general dirtiness.
Service
6.76
Reviews indicated mixed feelings about service, with some noting unhelpfulness and a lack of engagement.
Location
8.8
The location received frequent praise for being central and convenient, making it a strong point for the hotel.
Room Quality
4.75
Numerous complaints about the condition of rooms, including mustiness, noise, and lack of modern amenities.
Amenities
6.28
Mentioned issues with broken lifts and limited amenities, but some positive notes on in-room facilities.
Value for Money
5.74
Value perception varies; some guests felt it was overpriced for what was offered.
Food and Beverage
5.29
No specific mentions of food quality, thus considered standard for this hotel tier.
Overall Experience
5.26
General sentiment was average; various positive and negative experiences balance out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:00

Property Description

Central Location in Elegant Paddington
Located a mere 150 meters from Paddington Railway Station, Ascot Hyde Park Hotel offers convenience and comfort in the heart of London. With Hyde Park just 500 meters away, guests can enjoy the tranquility of nature within reach.

Comfortable Rooms with Modern Amenities
Each room at Ascot Hyde Park Hotel features a private bathroom, tea/coffee facilities, satellite TV, and Wi-Fi access. Whether for business or leisure, our well-equipped rooms ensure a pleasant stay for all guests.

Easy Access to London's Top Attractions
With Lancaster Gate Underground Station a 5-minute walk away, exploring London is effortless. From the bustling Oxford Street to the trendy Notting Hill, the city's highlights are within easy reach.

Book your stay at Ascot Hyde Park Hotel for a memorable London experience.

Important information:

Baggage storage after check-out is available for GBP 5 per bag.

Early check in and late check out are available at an extra fee of GBP 25 per hour.

To our valued guests, unfortunately our elevator currently is out of service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

5.9
Based on 5359 reviews
Cleanliness: 4.29
Service: 6.76
Location: 8.8
Room Quality: 4.75
Amenities: 6.28
Value for Money: 5.74
Food and Beverage: 5.29
Overall Experience: 5.26
D
D'onofrio • couple • it
8
Pros:

La posizione, il letto comodo, lo staff

Cons:

L’ascensore fuori servizio ma può succedere non è stato un problema

2026-04-04 • via Nuitee
E
evelina • family_with_children • gb
6
Great location
Pros:

Location, super central, delicious coffee shops and cafes within seconds walk. Hyde park within easy walking distance. Gorgeous streets around.
One evening staff worker was lovely, very helpful and kind.

Cons:

The carpets don't get cleaned often or well.
Walked past cleaning lady on multiple separate occasions to just be sitting on her phone on the staircase, not cleaning.
Apart from 1 evening receptionist, the staff was not super helpful or anything.

2026-04-04 • via Nuitee
S
SAMAR • couple • sa
4
اطمح لرويتكم افضل من هذا
Pros:

موقعه مميز جدا وقريب من المترو والمحطات فيه بيكري جنب الفندق مررررره لذيذ

Cons:

يوجد صراصير ولاحظنا بعد فتره أثناء تنظيف الغرف يوجد على المفارش دم لا ادري

2026-04-03 • via Nuitee
D
Debbie • family_with_children • gb
1
2026-04-03 • via Nuitee
K
Koncsos • family_with_children • hu
8
2026-04-03 • via Nuitee
I
Ivan • couple • es
5
2026-04-03 • via Nuitee
J
Jasmina • solo_traveller • no
5
2026-04-03 • via Nuitee
R
Rob • family_with_children • nl
7
Pros:

De ligging

Cons:

Gehorig hotel.

2026-04-03 • via Nuitee
M
mark • solo_traveller • gb
8
Very nice and clean hotel perfect for shops pubs food etc and 100% perfect for train station
Pros:

Not very appealing from outside and reception but great inside never judge a book by its cover

Cons:

Zero everything was good

2026-04-01 • via Nuitee
G
Giulia • solo_traveller • it
6
Pros:

Posizione

Cons:

Moquette

2026-04-01 • via Nuitee
A
albaladejo • family_with_children • es
3
Pros:

La cercania al metro, a parte de eso, poco mas.

Cons:

Las instalaciones estaban viejas y sucias. El primer dia se estropeó el ascensor y no funcionó ni en los siguientes 4 días que estuvimos. El suelo de la habitacion sucio, las sabanas no se cambiaron ningun día, las toallas las cambiamos todas y al volver solo habia dos de ducha. En cuanto a los amenities para cafe o tes, no las cambiaron desde el segundo dia en adelante, ni tazas, ni cucharas. Por ultimo, las ventanas no cierran del todo bien por antigüedad, por lo que no se pudo dormir bien de la cantidad de RUIDO que habia (habia una comisaria y un hospital al lado, asique las sirenas estaban sonando constantemente, oyendose todo demasiado).

2026-04-01 • via Nuitee
P
Poppy • extended_group • gb
1
Awful DO NOT STAY HERE
Pros:

Nothing

Cons:

Dirty, broken door seals, fridge smelt awful, £50 security deposit? Soooo unsafe and disgusting

2026-03-31 • via Nuitee
L
Langella • family_with_children • it
5
2026-03-31 • via Nuitee
F
Fell • family_with_children • gb
7
2026-03-31 • via Nuitee
W
Walessa • solo_traveller • fr
5
Sympa si on ne prend pas en compte l’humidité
Pros:

Établissement très bien placé. Staff à disposition si besoin.

Cons:

Trop d’humidité dans l’établissement.

2026-03-31 • via Nuitee
W
Wezi • couple • gb
5
2026-03-30 • via Nuitee
R
Rafaël • extended_group • be
4
too bad
Pros:

location

Cons:

The one-bed bedroom had a not announced ridiculous tiny window of 20x60 in. that gave no direct light. it was more an airing facility (since it could not close). old, chopped and broken furniture, a too short bed that was not stable. run-down and dirty walls and hallways. and the room smelled old and moist. the sink was too narrow to wash your face in. only toilet and shower were up to standard.

2026-03-30 • via Nuitee
E
Ewan • couple • gb
7
2026-03-30 • via Nuitee
I
Inga • family_with_children • lv
5
2026-03-30 • via Nuitee
I
ibrahim • extended_group • nl
1
Was gewoon vies ik zal alleen aanraden aan mensen die ik haat
Pros:

Niet werkende lift in 2 dagen 4 X lopen tot de derde verdieping wel paar gram afgevallen

Cons:

Niet schoon hebben denk ik geen stofzuiger overal in de kamer stof

2026-03-30 • via Nuitee