WestSpring Inn - Westlake Cleveland

Hotels
6 (1309 reviews)
25200 Sperry Drive , Westlake , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Safety deposit box
Facilities for disabled guests
Shared lounge/TV area
Outdoor furniture
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Price
Cons:
Cleanliness
Pests
Service quality

Categories

Cleanliness
3.21
Numerous reviews complained about dirty rooms, bathrooms, and pests.
Service
7.18
The staff was noted to be helpful, though some reviews mentioned a lack of concern for complaints.
Location
7.72
Guests appreciated the location, citing it as a positive aspect.
Room Quality
5.17
Mixed reviews, with reports of bugs and discomfort but some guests found the room size adequate.
Amenities
5.2
Amenities like breakfast were criticized, and cleanliness issues affected overall satisfaction.
Value for Money
7.16
Some guests felt it offered good value for an affordable price despite the issues.
Food and Beverage
6.21
Breakfast options received complaints, but coffee was appreciated.
Overall Experience
6.18
Guests expressed a mix of satisfaction due to location and value, but overall unmet expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:40

Property Description

Convenient Location
Situated just a short drive from downtown Cleveland and only 6 miles away from Cleveland Hopkins International Airport, the Super 8 Westlake offers easy access to the city's main attractions.

Relaxing Amenities
Unwind by taking a refreshing dip in the outdoor pool or kick start your day with a complimentary grab and go breakfast. Need to catch up on work? Fax and photocopying services are at your disposal.

Comfortable Accommodations
Each room at Westlake Super 8 features a cable TV, free toiletries, and a hairdryer in the en suite bathroom, ensuring a comfortable stay for all guests.

Book now and experience a convenient stay with great amenities at Super 8 Westlake.

Important information:

You must show a valid photo ID and a credit card upon check-in. Special requests are not guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6
Based on 1309 reviews
Cleanliness: 3.21
Service: 7.18
Location: 7.72
Room Quality: 5.17
Amenities: 5.2
Value for Money: 7.16
Food and Beverage: 6.21
Overall Experience: 6.18
A
Andrew extended_group us
6
It was okay, good for being cheap, but meh vibes.
Pros:

Cheap and nice staff

Cons:

The room had weird vibes, not super comfy. Felt a little like a prison.

2026-01-23 via Nuitee
J
Javier Gregorio family_with_children us
10
2026-01-23 via Nuitee
B
Bah family_with_children us
10
2026-01-20 via Nuitee
J
JaKarriyon solo_traveller us
7
2026-01-20 via Nuitee
D
Deja extended_group us
3
Alright
Pros:

The staff was very helpful, it was afforable

Cons:

The pillows were dirty. Smelled like smoke in the room when i requested non smoking. And there were BUGS in the room

2026-01-20 via Nuitee
J
June family_with_children us
1
Don’t stay there it’s a lie false advertising in the pictures. It’s disgusting unsafe drug addicts. It’s just nasty and
Pros:

Nothing

Cons:

The property was not cleaned. It was trashy in the back. The rooms were dirty and disgusting and grimy. I don’t know if they had bedbugs or they had had bedbugs in the past. There was markings and bedbugs on the mattress and bed covers little black spots. the bathrooms were disgusting holes in the wall. It was just so grimy. The door lock was loose. Their air condition hasn’t been cleaned out since they installed it. I mean it’s not the picture says I’m sorry it was disgusting. I can’t even lie. I had no choice. I had to stay there. It was an emergency I was traveling with my daughter And we felt unsafe.

2026-01-19 via Nuitee
F
Fawn couple us
1
Crazy stay not worth the money and I got double charged!! Won't ever stay there again.
Pros:

The bed was comfortable

Cons:

Everything else I got double charged and awaiting a refund

2026-01-19 via Nuitee
A
Amy family_with_children us
3
Pros:

Location is good, overall curb appeal is not so good. Cleanliness is a bit lacking.

2026-01-19 via Nuitee
T
Tara couple us
6
No words
Pros:

Liked the breakfast. Liked that restaurants were within walking distance

Cons:

I seen roaches and had to check for bed bugs. Cops rolled through which made me nervous of the activities.

2026-01-19 via Nuitee
R
Richardson family_with_children us
1
Nada es lo que parece.
Pros:

El desayuno bien, pero nos cobraron 3 cuartos cuando se supone que sean 2.

Cons:

No me gusto la poca etica de resolver soluciones..

2026-01-19 via Nuitee
M
Marcel couple us
7
Great location but just average facility
Pros:

Place looked much nicer in the pictures than real life.

Cons:

Thought it would be a nicer place

2026-01-19 via Nuitee
C
candb family_with_children us
5
Potential to be better
Pros:

They let us check in an hour early for 10.00. we had loud neighbors next door and they handled it

Cons:

Dirty looking room, watched up walls, stained linen. Disappointing compared to what was advertised online

2026-01-19 via Nuitee
I
Israel family_with_children us
1
Will not back
Pros:

Management and employees are rude, no respect for costumers. Close breakfast al 9:30 while they prepare their own breakfast at 9:15 just to tell costumers that they can’t eat. Indian guy very disrespectful and did not want to provide towels for the 2nd day

Cons:

Housekeeping crew

2026-01-19 via Nuitee
C
Carol couple us
8
2026-01-19 via Nuitee
S
Sabrina couple us
8
Pros:

Room

Cons:

Shower was broken

2026-01-15 via Nuitee
S
Spillane family_with_children us
10
Pros:

The staff were extremely kind and accommodating. I stayed there for over two months during a very difficult time in my life and i felt very safe while there. And the staff always responded to any concerns or issues i had with great respect and care. I will always be grateful for their kindness and patience with me. I wish i could remember certain staff's names to thank them personally. The owner of that establishment should truly appreciate how great and hardworking their staff is. Thank you for everything 💕

Cons:

A leaky bathtub and broken ice machine

2026-01-14 via Nuitee
E
Erica family_with_children us
1
Pros:

Nothing

Cons:

Everything

2026-01-08 via Nuitee
Z
Zoe extended_group us
3
2026-01-05 via Nuitee
B
Brown family_with_children us
10
2026-01-04 via Nuitee
R
Rosa couple us
1
Cheap nasty needs to be shut down and I need my money back
Pros:

Nothing

Cons:

Everything the have bed bugs and wouldn’t refund my money

2026-01-03 via Nuitee