Best Western Clermont

Hotels
Best Western
8 (704 reviews)
4004 Williams Drive , Cincinnati , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Cons:
Noise from neighboring rooms
Some cleanliness issues

Categories

Cleanliness
7.5
Some reviews mentioned cleanliness issues like used needles and outdated carpets.
Service
8.5
Reviews indicate standard service levels for a hotel of this tier with some access issues after hours.
Location
9
Many guests praised the central location and proximity to restaurants and Riverbend.
Room Quality
8
Rooms were generally clean and comfortable, though some noted they were outdated.
Amenities
7.5
Amenities were acceptable, but breakfast options could be improved.
Value for Money
8.5
Most reviews found the hotel to provide good value for its pricing.
Food and Beverage
7
Breakfast quality and options received some criticisms, though generally decent.
Overall Experience
8
Most guests had a pleasant experience, highlighting specific positives and some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:27

Property Description

Convenient Location
Located just 17 minutes' drive from downtown Cincinnati, Best Western Clermont in Cherry Grove, Ohio, offers a perfect blend of accessibility and tranquility for your stay.

Comfortable Accommodations
Each room at Best Western Clermont features a flat-screen cable TV, free Wi-Fi, and convenient amenities like a microwave and fridge, ensuring a comfortable and enjoyable stay for all guests.

Relaxing Amenities
Unwind by the seasonal outdoor pool, stay active at the fitness centre, or catch up on work at the business centre - all available for your convenience at Clermont Best Western.

Ready to experience a delightful stay in Cherry Grove? Book your stay at Best Western Clermont now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Sep 3, 2025 until Sun, May 24, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 20
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

8
Based on 704 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 8
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 7
Overall Experience: 8
C
Connie family_with_children us
10
2026-04-18 via Nuitee
J
Jeffry couple us
9
Good value got her day started off good
Pros:

Convenient location for our event

Cons:

No complaints

2026-04-15 via Nuitee
W
Williams couple us
2
2026-04-15 via Nuitee
J
J4022FFamandac Family
10
Great stay
Pros:

Clermont county OH is the best friendly staff

2026-04-14 via Tripadvisor
K
Karen family_with_children us
10
2026-04-13 via Nuitee
K
KIM solo_traveller us
8
Pros:

The staff was very nice. The lobby was clean and updated. The rooms were updated. The exterior could use an update. The area unfortunately seemed run down. Not the hotels fault. R

2026-04-13 via Nuitee
M
mattchand Family Strongsville, Ohio
2
Not a Great Experience
Pros:

We booked this hotel at the last minute (with less than a week to spare), choosing it on the basis of it's general rating, and the "Best Western" name. We really ought to have read the more recent reviews in greater detail, and looked more closely at the pictures, too. On the outset, this property turned out to be an older, motel with a sense of deterioration; more like an aging Motel 6 than a Best Western.

We checked in after a five-hour drive, planning to sleep early. We were greeted by an underlying musty smell, which my wife, who is sensitive to such things, found very disturbing. We were stunned to see that the sheets on one of the two beds in our room were so threadworn that most people, to say nothing of hotel management, would have discarded them rather than inflicting them on hotel guests paying good money for an overnight stay. When I confronted them about this, they offered a mere 5% discount - the princely sum of $6; in my wife's words, "like throwing coins at a beggar."

The breakfast spread in the morning was acceptable, and beyond the "grab a muffin and go"-variety on tends to find at such places. However, when the time arrived for the conclusion of the breakfast availability, a management person walked through and loudly announced that breakfast was now over. This didn't seem directed at anyone in particular, but struck us as rude and unprofessional. We had never seen this before, as readers have likely themselves experienced, this is usually done by staff quietly putting breakfast items away, and allowing people to sit and talk.

We travel to Cincinnati frequently, but will not be staying at this property again at any time in the foreseeable future.

2026-04-12 via Tripadvisor
J
Jenna family_with_children us
10
Pros:

Very clean room, nice area for pets. Beds were comfortable!

2026-04-12 via Nuitee
M
Mindy solo_traveller us
7
2026-04-10 via Nuitee
W
Wiley family_with_children us
10
2026-04-09 via Nuitee
M
Maps12105466037 Family
2
Terrible stay
Pros:

This hotel is terrible ! Our shower didn’t work and maintenance didn’t fix it . The room smelled musty ! Blanket on bed had a huge cigarette hole burned in it. A guy outside was loud using bad language . Was kept up most of the night with yelling and screaming in the room next door . Dirty washcloth in the bathroom !!

2026-04-06 via Tripadvisor
E
Elijah family_with_children us
8
Pros:

Location and privacy

Cons:

Cooking lady was rude to wife and son

2026-04-05 via Nuitee
C
Cathy couple us
10
Great
Pros:

Nice clean

Cons:

Nothing

2026-04-05 via Nuitee
N
Natasha family_with_children ca
10
2026-03-30 via Nuitee
D
Douglas family_with_children us
10
Pros:

All great

Cons:

No issues

2026-03-29 via Nuitee
D
Duane family_with_children us
9
2026-03-20 via Nuitee
G
Guy family_with_children us
7
2026-03-18 via Nuitee
A
A family_with_children us
8
Pros:

Staff was very friendly. Great breakfast.

2026-03-17 via Nuitee
B
Brittany couple us
8
2026-03-16 via Nuitee
T
Tracy family_with_children us
5
2 star motel, at best
Pros:

Location

Cons:

Man who checked me in let me know he was upset with me that it was 10 pm. The room had a horrible musty smell, carpet was gross.

2026-03-15 via Nuitee