Best Western Clermont

Hotels
•
Best Western
7.8 (653 reviews)
4004 Williams Drive , Cincinnati , US
+1 513-528-7702

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location (near highways, restaurants, concert venue)
Friendly and helpful staff
Some guests found rooms very clean and comfortable
Pet friendly
Good value for some travelers
Complimentary breakfast (when hot/well served)
Cons:
Inconsistent cleanliness (mold, dirty carpets, stains, leftover items)
Strong cigarette smoke smell reported in multiple rooms
Breakfast quality inconsistent (reports of ice-cold or lukewarm food)
Room maintenance issues (holes in shower, missing fixtures, broken remotes/outlets)
Occasional loud/loitering guests and highway noise
Poor door lock incident reported

Categories

Cleanliness
7.1
Mixed reports: some guests call the property very clean and well maintained, but multiple reviews note mold on the bathroom ceiling, hairs, dingy towels, old/dirty carpets, stains and items left by previous guests, and lingering smoke smells—overall slightly below the target.
Service
8.7
Generally strong: numerous comments praise friendly, helpful staff and good front-desk service; isolated negative report about poor service related to door locks.
Location
8.3
A clear plus: convenient to highways, restaurants and concert venues and often described as a good location; downside is that some rooms back up to the interstate and can be noisy.
Room Quality
7
Mixed to below-average: complaints include uncomfortable beds, old/threadbare blankets, limited TV channels, non-working remotes/power outlets, stained furniture, missing shower fixtures and holes in walls—some rooms were quiet and comfortable.
Amenities
7.8
Mixed but mostly standard for the tier: pet-friendly and basic complimentary breakfast offered; limited TV channels and some maintenance issues noted, but amenities otherwise meet expectations.
Value for Money
7.6
Mixed: multiple guests mention good value and convenient pricing, while others felt it was overpriced for the condition (one billing error was corrected promptly).
Food and Beverage
7.3
Inconsistent breakfast experience: several guests enjoyed hot, good breakfasts, while others reported ice-cold biscuits/gravy, lukewarm sausage, stale cereal and food-temperature/safety concerns.
Overall Experience
8.6
Overall mixed but positive lean: friendly staff and convenient location lead many guests to say they would stay again despite cleanliness and room maintenance issues; aligns with the aggregated sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Convenient Location
Located just 17 minutes' drive from downtown Cincinnati, Best Western Clermont in Cherry Grove, Ohio, offers a perfect blend of accessibility and tranquility for your stay.

Comfortable Accommodations
Each room at Best Western Clermont features a flat-screen cable TV, free Wi-Fi, and convenient amenities like a microwave and fridge, ensuring a comfortable and enjoyable stay for all guests.

Relaxing Amenities
Unwind by the seasonal outdoor pool, stay active at the fitness centre, or catch up on work at the business centre - all available for your convenience at Clermont Best Western.

Ready to experience a delightful stay in Cherry Grove? Book your stay at Best Western Clermont now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 7, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Location

Property Accessibility

Total Disability Score: 20
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

7.8
Based on 653 reviews
Cleanliness: 7.1
Service: 8.7
Location: 8.3
Room Quality: 7
Amenities: 7.8
Value for Money: 7.6
Food and Beverage: 7.3
Overall Experience: 8.6
R
Rebecca L • extended_group • us
7
Comfortable and I liked the other people there that we saw at breakfast
Pros:

Good location, cute and not too fancy

Cons:

There was some mold on the bathroom ceiling, TV remote wasn’t working, the power to the socket that my CPAP was in turned off twice

2026-10-26 • via Nuitee
L
Lisa • family_with_children • us
9
Pros:

Always comfortable

Cons:

2nd floor

2026-10-16 • via Nuitee
J
Jean • solo_traveller • us
8
2026-10-15 • via Nuitee
S
Stephanie • couple • us
7
Cons:

The other clientelle hanging around outside near our rooms were loud and smoking so it was a little uncomfortable.

2026-10-10 • via Nuitee
C
Cherri • family_with_children • us
5
Cons:

The carpets were old and needed to be replaced in my room.

2026-10-08 • via Nuitee
R
Robert • solo_traveller • us
6
2026-10-07 • via Nuitee
H
Holden • couple • us
7
2026-09-19 • via Nuitee
A
Alyssa • solo_traveller • us
10
Despite being an older property they have maintained and kept it updated well, very clean property.
Pros:

Despite being an older property they have maintained and kept it updated well, very clean property. Backs up to the interstate, so can be a bit noisy in some rooms, but staff was super friendly, and I would definitely stay here again if I'm in the area.

2026-09-19 • via Nuitee
A
Alaishia • solo_traveller • us
10
Pros:

The breakfast was great.

2026-09-14 • via Nuitee
G
Gary • extended_group • us
9
2026-09-14 • via Nuitee
L
Leonard • solo_traveller • us
7
Good value
Pros:

Great staff. Location is good for going around this area. Convenient to highways, etc.

2026-09-09 • via Nuitee
B
Billie • couple • us
7
2026-09-07 • via Nuitee
C
Clements • couple • us
8
2026-09-05 • via Nuitee
D
Davyd • couple • us
1
Poor service, bad door locks
Pros:

Nothing

Cons:

Got locked inside the bathroom. Had to remove the door from the hinges

2026-09-01 • via Nuitee
M
Mobile22419802633 • Couples
10
~Good choice for a Riverbend Concert~
Pros:

I was skeptical after reading some of the reviews. But I've learned you can't always please everyone! Stayed here while in the area for a concert at Riverbend Music Center, which was within about 20 mins. The room was mostly clean (I did find a few hairs behind the bathroom door); I felt safe, and would stay again if in the area.

2026-08-24 • via Tripadvisor
J
J4022FFamandac • Family
10
Great stay
Pros:

Such great people and the breakfast was hot and delicious

2026-08-18 • via Tripadvisor
C
Caitlin • family_with_children • us
5
Not bad for price but could be cleaner
Pros:

It’s pet friendly

Cons:

The rooms seemed clean but I found things that belong to other people in the room so I don’t think their clean throughly

2026-08-15 • via Nuitee
A
Amanda • couple • us
7
2026-08-13 • via Nuitee
H
hair • solo_traveller • us
8
2026-08-07 • via Nuitee
J
Jane • couple • us
4
Eh, much too expensive for what it was.
Pros:

Proximity to the concert venue was convenient

Cons:

The non smoking room smelled like smoke, no hot water for shower, very threadbare blanket. Was double charged for the stay, though that was corrected promptly when I brought it to their attention.

2026-08-06 • via Nuitee