Mercure Nantes Centre Gare

Hotels
Mercure
8.3 (2393 reviews)
50/51 Quai Malakoff , Nantes , fr

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Attentive staff
Convenient location
Cons:
Cleanliness issues
Limited food quality

Categories

Cleanliness
7.69
Some reviews mentioned dust and cleaning issues in the room.
Service
9.16
Staff were noted for being attentive and helpful during the stay.
Location
9.2
Conveniently located near the train station, making it easy for travel.
Room Quality
8.15
Rooms were comfortable and well-equipped, despite some issues.
Amenities
8.68
Overall amenities were appreciated, though slight improvements needed.
Value for Money
7.64
Some reviewers felt the cost did not match the quality of food and beverage options.
Food and Beverage
7.19
Breakfast and dinner options were criticized for quality and variety.
Overall Experience
8.66
Guests had a generally positive experience, highlighting comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:59

Property Description

Central Location with Canal View
Situated in the heart of Nantes, Mercure Nantes Centre Gare offers direct access to the train station and scenic views of the city's canal. The modern, air-conditioned rooms provide a comfortable stay with free WiFi.

Family-Friendly Accommodation and Dining
Ideal for couples and families, the hotel features triple and family rooms. Indulge in delicious French cuisine at La Brasserie restaurant, with seasonal dishes served on the terrace. Kids under 12 enjoy a complimentary breakfast. Unwind at the bar or lounge with a variety of snacks and drinks.

Convenient Amenities and Nearby Attractions
Explore the nearby Pole Euronantes district, just a short walk from the convention center and the Castle of the Dukes of Brittany. Take advantage of private parking and airport shuttle services for a hassle-free stay.

Ready to experience a memorable stay at Mercure Nantes Centre Gare? Book now for an unforgettable getaway.

Important information:

The airport shuttle departure is located in front of the hotel.

Please note that children under 12 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NTE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

Location

Guest Reviews

8.3
Based on 2393 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 7.64
Food and Beverage: 7.19
Overall Experience: 8.66
M
MURIEL solo_traveller fr
8
2026-06-27 via Nuitee
M
Martin couple fr
8
2026-06-27 via Nuitee
S
Stephane solo_traveller es
3
Habitación doble muy pequeña
Pros:

Buena ubicación.Hotel con aire acondicionado.
Buffet del desayuno bien.
Buena insonorización.

Cons:

Habitación diminuta por ser un 4 estrellas.
Nada que ver con las normas de superficie de España.
Imposible abrir la maleta al suelo,tuvo que ser sobre la cama.
Ropero en entrada de la habitación para colgar 4 camisas nada más.

2026-06-27 via Nuitee
N
nat7500 family_with_children be
10
Pros:

Chambre au design élégant. Climatisée.
Fontaine à eau disponible

Cons:

Service au restaurant non efficace.
Attente 20 minutes pour un apéro finalement non disponible.
30 minutes pour 2 entrées froides.
La meme chose au petit dejeuner 15 minutes pour avoir des oeufs benedictes suite a plat vide au buffet.

2026-06-27 via Nuitee
R
Ruth solo_traveller fr
3
Pros:

Rien du tout

Cons:

Moi j'ai vue l'appartement avec jacuzzi , baignoire et la climatisation mais c'était le contraire et la climatisation était nulle et le prix était 2 fois plus moi j'ai l'habitude de prendre ces genre d'hôtel à 65 euros .
Ne vous énervé pas pour mais c'est la vérité absolue, 110 euros sans nourriture sans chaussures de bains que des serviettes un lit et une télévision c'est pas du tout bien.
Merci pour votre compréhension

2026-06-27 via Nuitee
N
NGO BOUMSO couple fr
9
Dans l’ensemble c’était bien
Pros:

À proximité de la gare
Calme et propre personnel accueillant

Cons:

Personnel un peu méfiant
J’ai déjeuné et ils n’ont pas pris le numéro de chambre
Quand je suis revenue pour le petit dej le lendemain 4 personnes différentes m’ont abordé pour ça je savais que j’allais revenir donc ils allaient me voir et prendre le numéro on parle là d’un déjeuner à 18 euros pas besoin d’alerter la terre entière pour quelqu’un qui réside à l’hôtel et n’est pas encore parti. C’était très malaisant et je doute que le traitement aurait été pareil si ça avait été quelqu’un d’une autre race ou un peu plus âgé

2026-06-27 via Nuitee
J
JEROME solo_traveller fr
9
2026-06-26 via Nuitee
J
Joanne solo_traveller gb
10
Welcoming and clean in a central location
Pros:

Staff were friendly and helpful. Room was clean and comfortable, and the location of hotel was ideal close to both railway station and old city

2026-06-26 via Nuitee
E
Ezéchiel couple fr
10
2026-06-26 via Nuitee
S
Shindani solo_traveller gb
9
Nice place to stay!
Pros:

Location, food, service, everything

Cons:

N/A

2026-06-26 via Nuitee
S
Sandra solo_traveller es
10
2026-06-24 via Nuitee
Q
Quentin solo_traveller fr
10
2026-06-24 via Nuitee
L
Laura couple uy
7
Salvado el inconveniente del baño en deficientes condiciones de aseo la estadía en general fue buena. Quiero destacar la
Pros:

La ubicación y Què tuviera cómodo parking en el establecimiento.

Cons:

La limpieza en general y en particular la del bufé nuestra habitación el día de la llegada al hotel.

2026-06-22 via Nuitee
C
Christine couple ch
8
Pros:

Alles gut👍

2026-06-22 via Nuitee
R
Rose solo_traveller fr
8
2026-06-22 via Nuitee
J
Joaquim solo_traveller pt
10
2026-06-22 via Nuitee
L
laurent solo_traveller fr
10
Parfait !
Pros:

Magnifique hôtel. Situation parfaite à deux pas de la gare. Lit très confortable. Petit déjeuner excellent avec des produits variés. Personnel très agréable. Séjour parfait !

2026-06-21 via Nuitee
F
frederic couple fr
8
2026-06-21 via Nuitee
G
Gerhard couple de
9
Pros:

Sehr gut gelegenes Hotel mit gutem Preis-Leistungs-Verhältnis.

2026-06-20 via Nuitee
G
Gozewina couple nl
7
Pros:

Lag dicht bij het centrum

Cons:

Kamer was heel klein

2026-06-20 via Nuitee