Mercure Nantes Centre Gare

Hotels
Mercure
8.3 (2198 reviews)
50/51 Quai Malakoff , Nantes , fr

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Attentive staff
Convenient location
Cons:
Cleanliness issues
Limited food quality

Categories

Cleanliness
7.69
Some reviews mentioned dust and cleaning issues in the room.
Service
9.16
Staff were noted for being attentive and helpful during the stay.
Location
9.2
Conveniently located near the train station, making it easy for travel.
Room Quality
8.15
Rooms were comfortable and well-equipped, despite some issues.
Amenities
8.68
Overall amenities were appreciated, though slight improvements needed.
Value for Money
7.64
Some reviewers felt the cost did not match the quality of food and beverage options.
Food and Beverage
7.19
Breakfast and dinner options were criticized for quality and variety.
Overall Experience
8.66
Guests had a generally positive experience, highlighting comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:59

Property Description

Central Location with Canal View
Situated in the heart of Nantes, Mercure Nantes Centre Gare offers direct access to the train station and scenic views of the city's canal. The modern, air-conditioned rooms provide a comfortable stay with free WiFi.

Family-Friendly Accommodation and Dining
Ideal for couples and families, the hotel features triple and family rooms. Indulge in delicious French cuisine at La Brasserie restaurant, with seasonal dishes served on the terrace. Kids under 12 enjoy a complimentary breakfast. Unwind at the bar or lounge with a variety of snacks and drinks.

Convenient Amenities and Nearby Attractions
Explore the nearby Pole Euronantes district, just a short walk from the convention center and the Castle of the Dukes of Brittany. Take advantage of private parking and airport shuttle services for a hassle-free stay.

Ready to experience a memorable stay at Mercure Nantes Centre Gare? Book now for an unforgettable getaway.

Important information:

The airport shuttle departure is located in front of the hotel.

Please note that children under 12 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NTE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

Location

Guest Reviews

8.3
Based on 2198 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 7.64
Food and Beverage: 7.19
Overall Experience: 8.66
B
Benjamin solo_traveller fr
8
Bien placé pour prendre le train tôt
Pros:

À côté de la gare

Cons:

Pas vraiment eu le temps de découvrir

2026-04-18 via Nuitee
J
János solo_traveller hu
10
2026-04-18 via Nuitee
D
Didier solo_traveller fr
8
2026-04-17 via Nuitee
H
Hélène couple fr
8
Satisfait
Pros:

Depuis plusieurs années nous fréquentons cet établissement et sommes satisfaits.

Cons:

Rien à signaler

2026-04-16 via Nuitee
A
Andrew solo_traveller gb
10
Amazing Mercure stay last night
Pros:

The room was absolutely amazing. A complete joy.. Room service was sublime....beautiful burger and a trio of fromages. I'll be back.

Cons:

Nothing

2026-04-16 via Nuitee
P
Patrice solo_traveller fr
9
2026-04-14 via Nuitee
M
Magali solo_traveller fr
6
Pros:

emplacement

Cons:

la télévision ne fonctionnait pas

2026-04-13 via Nuitee
N
Noraline-Marie couple fr
7
2026-04-12 via Nuitee
R
ROCHDI solo_traveller tn
7
A revoir les tarifs de -15%
Pros:

Le matelas

Cons:

L’odeur

2026-04-10 via Nuitee
C
Chabane solo_traveller dz
8
2026-04-10 via Nuitee
couple es
7
2026-04-09 via Nuitee
M
Magali couple fr
8
Une super adresse
Pros:

Super emplacement, personnel très agréable et hôtel très confortable

2026-04-07 via Nuitee
A
Andrew solo_traveller gb
8
Good, convenient for the City, bus tram and train.
Pros:

We chose the property for the close location to the airport bus transfer. It is also close to the tram and train.

Cons:

Upon entering the hotel the reception lobby had a strong aroma of the sewers.
When checking out we asked where the bus stop was for the airport transfer as there had been a change in the layout since our last stay 2 years ago. We were directed to the stop, but it was the old one and we had a problem finding the correct location and nearly missed our bus. Please educate your staff as this must be a common question?

2026-04-06 via Nuitee
F
Figueiredo family_with_children pt
10
2026-04-06 via Nuitee
S
SEVERINE family_with_children fr
10
Super
Pros:

Très bon emplacement, accueil très agréable, petit déjeuner dans un cadre confortable avec avec un personnel bienveillant et attentif à toute demande

2026-04-05 via Nuitee
C
Claire solo_traveller fr
10
2026-04-03 via Nuitee
D
Djam730 family_with_children fr
9
2026-04-03 via Nuitee
E
edddydonc0 family_with_children fr
8
Le smiley
Pros:

Une partie du personnel au top. Sourire courtoisie.a l écoute.

Cons:

Une partie du personnel désagréable....surtout en salle. Quand on sert les gens la moindre des choses c est de sourire.

2026-04-02 via Nuitee
R
Rolf solo_traveller no
8
2026-04-01 via Nuitee
Z
Zineb solo_traveller ma
5
C’était pas mal
Pros:

L’emplacement

Cons:

La chambre n’était pas bien propre et peu confortable

2026-03-30 via Nuitee