Mantra on Queen

Hotels
•
Mantra
7.2 (862 reviews)
570 Queen Street , Brisbane , AU

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent central location / near Central station
Helpful and friendly staff (mostly)
Good views from rooms
On-site restaurant/cafe; good food and breakfast
Comfortable beds in several rooms
Spacious rooms reported by some
Cons:
Cleanliness issues: dust, grime, mould and bad smells
Missing in-room supplies (blankets, spoons, milk) and occasional maintenance failures (spa not working)
Tight / poorly signed parking
Shower over bath awkward; bathrooms dated in places
Gym and some amenities worn
Key-card lockout incident and at least one rude staff interaction

Categories

Cleanliness
5.8
Multiple reports of dusty, grimey rooms, mould in bathrooms and unpleasant smells; a few guests reported clean rooms but overall cleanliness is a notable weakness.
Service
8
Mostly positive mentions of friendly and helpful reception and staff; isolated negatives include a rude staff member and a key-card lockout incident that left guests feeling unsafe.
Location
8.8
Consistently praised as central and convenient—short walk to Central station, river and city attractions; parking access is tighter/less convenient.
Room Quality
6
Mixed room experiences: comfortable beds and good views for some, but reports of uncomfortable beds, dated bathrooms, non-working spa, missing supplies and awkward shower-over-bath layouts.
Amenities
6.6
On-site restaurant/cafe and breakfast are positives, but gym reported as worn, spa/fixtures sometimes not working, limited in-room supplies and constrained parking reduce amenity score.
Value for Money
6.8
Some guests felt the price was fair or good value, while others expected better for the cost (especially during busy periods); mixed perceptions overall.
Food and Beverage
8.2
Restaurant downstairs, breakfast and coffee received several positive mentions — food and beverage offerings are a strength.
Overall Experience
7.4
Overall mixed impressions: many repeat and satisfied guests praising location, view and staff, offset by cleanliness and occasional service/safety issues leading to some disappointed stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 21:30

Property Description

Modern Accommodation with Stunning Views
Mantra on Queen offers contemporary rooms and apartments with breathtaking views of Brisbane River and the city. The well-decorated accommodations come with cable TV, air conditioning, microwaves, and refrigerators for your convenience.

Relaxation and Recreation Amenities
Guests can unwind in the outdoor pool, spa pool, fitness center, and sauna facilities available at Mantra on Queen. Whether you prefer a refreshing swim or a soothing sauna session, the hotel has it all to make your stay enjoyable.

Convenient Location for Exploring
Situated near Brisbane's CBD and just a short drive from Suncorp Stadium, the hotel provides easy access to various attractions like restaurants, bars, the Gallery of Modern Art, and Brisbane Powerhouse. With the airport and train station nearby, exploring the city is a breeze.

Book your stay at Mantra on Queen for a memorable Brisbane experience!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note that your payments will be processed by the Mantra Group/SAMARAD; this will appear on your bank statement as Peppers, Mantra, BFree Surfers Paradise.

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

Please note that this property has a strict 'No Party Policy'.

Please note that for bookings of 5 or more rooms, guests must sign the property's Terms of Stay. For further information, please contact the property in advance using the details found on the booking confirmation.

Housekeeping frequency depends on the rate and length of your stay. Daily servicing of rooms might not apply, and it will be serviced on a weekly basis.

Reception Hours: Christmas & New Year
Please note our adjusted reception hours:

24th - 30th December 2025: 8:00 AM - 7:00 PM
31st December 2025: 7:00 AM - 10:00 PM
1st January 2026: 8:00 AM - 7:00 PM
For after-hours check-in, please call us in advance at (+61) 7 3234 8888 to advise your arrival time.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Location

Guest Reviews

7.2
Based on 862 reviews
Cleanliness: 5.8
Service: 8
Location: 8.8
Room Quality: 6
Amenities: 6.6
Value for Money: 6.8
Food and Beverage: 8.2
Overall Experience: 7.4
D
Daniel • solo_traveller • au
8
2026-10-15 • via Nuitee
K
Kiri • couple • au
8
2026-10-14 • via Nuitee
M
Marcella • couple • sb
8
Very satisfied with the facility, very quiet and great customer service.
Pros:

Property was private and nice and quiet.

Cons:

It was quite a walk to the city for shopping convenience.

2026-10-11 • via Nuitee
K
KO • couple • au
10
Amazing
Pros:

夜景が綺麗。
たまたま部屋の停電が起きたがスタッフの対応のスピードと丁寧さが素晴らしい

2026-10-10 • via Nuitee
M
Mohamed • solo_traveller • au
10
Excellent because of the staff
Pros:

The staff the staff the staff, everyone was super nice and accommodating. They made the stat extra special. Would definitely come back again

Cons:

I would have preferred a better bed blanket

2026-10-10 • via Nuitee
W
Wendy • solo_traveller • au
9
2026-09-10 • via Nuitee
R
Rosemarie • extended_group • nz
7
2026-09-10 • via Nuitee
H
Hanneke • extended_group • au
10
2026-09-08 • via Nuitee
E
Elaine • couple • au
10
Great but not long enough
Pros:

The views

2026-09-03 • via Nuitee
T
Techa • couple • au
7
Alright for a short stay.
Pros:

Close to where we needed to be.

Cons:

A brown stain behind the toilet roll holder and 2 spiders in the rooms.
The carpark is horrendous!

2026-08-31 • via Nuitee
S
Sandra • solo_traveller • au
10
2026-08-30 • via Nuitee
M
McKendry • couple • au
9
2026-08-28 • via Nuitee
D
Debra • couple • au
8
Room was clean with good facilities, bed a bit hard.
Pros:

Good Location & value for money.

Cons:

Parking was a nightmare, never experienced such tight ramps, having a bigger car thought walls would scrape sides of car. Only found 1 car park for Hotel parking on 4th floor. All the rest were signed for Residents.

2026-08-17 • via Nuitee
M
Marlon • family_with_children • au
10
Pros:

Location is perfect.

Cons:

Nothing.

2026-08-13 • via Nuitee
J
Janne • extended_group • au
6
We end
Pros:

We loved the location
The beds were comfortable and the room was clean
Most of the staff were helpful
View from our room was lovely

Cons:

In room phone didn’t work so we couldn’t call reception. Missing supplies for example only 1 face washer and 1 blanket for 2 people and 2 single beds. No spoons and no milk for tea and coffee.

2026-08-08 • via Nuitee
G
Grant • solo_traveller • au
8
Pros:

It was only a short walk to central station.

Cons:

Nothing really.

2026-08-07 • via Nuitee
J
Jas • couple • au
4
Pros:

It was close to everything

Cons:

There was only 1 bathroom and not a single full length mirror

2026-07-24 • via Nuitee
W
WEERA • couple • au
10
2026-07-20 • via Nuitee
S
Simmo6 • solo_traveller • au
8
2026-07-20 • via Nuitee
J
Johanna • couple • au
4
Disappointed
Pros:

Location and staff, we have stayed here multiple times before and have always enjoyed our stay here previously.

Cons:

Our room was not very good, the floors were dirty, the bed was uncomfortable, for the money we paid we were expecting better especially since we have stayed here many times before and have always had an enjoyable stay and nice rooms, the bathroom had no power points and so I had to curl my hair in the bedroom PowerPoint using my phone as a mirror as there were no other mirrors in the room apart from the bathroom one. We were extremely disappointed with this one.

2026-07-20 • via Nuitee