Grand Hôtel Spa & Thalasso

Hotels
9 (1098 reviews)
43 Boulevard Thiers , Saint-Jean-de-Luz , FR
+33 5 59 26 35 36

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good food and beverage options
Cons:
Small rooms
Spa needs improvement
Cleanliness concerns in some reviews

Categories

Cleanliness
8.25
Some reviews mentioned room issues that could imply cleanliness concerns.
Service
9.75
Staff were frequently described as friendly, helpful, and excellent.
Location
9.75
Consistently praised for its prime beachfront location.
Room Quality
8.25
Rooms were mentioned as small and needing refreshing, impacting the perceived quality.
Amenities
9.25
General positive sentiment but noted the spa has room for improvement.
Value for Money
8.25
While often considered great value, certain aspects such as small rooms affected perceptions.
Food and Beverage
9.25
Breakfast was highlighted as excellent with a good range of options.
Overall Experience
9.25
Most reviews reflected a very enjoyable stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:22

Property Description

Luxurious Spa and Wellness Centre
Indulge in relaxation at the 1000 m² spa offering a sauna, hammam, and indoor heated sea-water swimming pool, all complimentary for guests.

Elegant Rooms and Suites
Experience comfort in air-conditioned, soundproof rooms with modern amenities like flat-screen TVs, free Wi-Fi, and the option for stunning ocean views.

Exquisite Dining Experience
Savor delectable meals at the exclusive restaurant Aho Fina, available by reservation for lunch and dinner, ensuring a culinary delight during your stay.

Experience a seaside retreat like no other at Grand Hôtel Thalasso & Spa in Saint-Jean-de-Luz. Book now for a luxurious getaway.

Important information:

Please note only small pets are allowed.

Please note that for group bookings of 6 bedrooms and more, specific cancelation and deposit policies apply. Booking have to include lunch and/or dinner at least once a day during the entire stay. The property will contact you directly to organize this.

Access to the indoor heated sea water pool, steam room, sauna, salt grotto and fitness room are included with no extracharge, and no appointment needed.

Please note that the property will be closed from the 26th of november 2023, until the 15th of december 2023.

Veuillez noter que noter établissement sera fermé à compter du 30/09/2025 jusqu'au 27/04/2026 pour motif de rénovation.

Please note that our establishment will be closed from 30/09/2025 until 27/04/2026 for renovation reasons.In the event of an early departure, the property will charge you the full amount for your stay.
When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Location

Guest Reviews

9
Based on 1098 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.75
Room Quality: 8.25
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 9.25
Overall Experience: 9.25
F
Frederic • solo_traveller • fr
8
2026-09-19 • via Nuitee
J
Joseph • couple • hu
8
Great for resting!
Pros:

The wellness was beyond ecpectations. Perfect. The teras also perfect.

Cons:

The room was smelly, smell from the shower sinc. Not all the time, but frequently (room 306). Every thing else nove, clean and perfect.

2026-09-16 • via Nuitee
L
Luc • couple • be
9
top
Pros:

la beauté de l’hôtel et le service

2026-09-16 • via Nuitee
T
Thierry • solo_traveller • fr
8
2026-09-15 • via Nuitee
M
Marie • solo_traveller • fr
9
Très bon hôtel
Pros:

Le bon emplacement, bon petit déjeuner

Cons:

Dommage, on a attendu un peu avant d’avoir nos chambres. Pour nous faire attendre on a eu un droit un café.

2026-09-14 • via Nuitee
L
Les • couple • gb
9
Great hotel, great location with lovely staff
Pros:

Second visit this year, location is perfect and and an ideal stop on our journey, our dogs our made very welcome and the staff are excellent

Cons:

Our shower door didn’t close so left water everywhere, reception appeared aware of it, a detail easy to fix for a prestigious hotel, dinner was nice but my main course had uncooked vegetables which hardly drew an apology never mind some affirmative action because of it again could easily have been remedied

2026-09-13 • via Nuitee
M
Marc • family_with_children • fr
10
Mémorable
Pros:

Un séjour parfait
L hôtel est charmant, le personnel a l écoute
La vue est magique
Le petit déjeuner est superbe

2026-09-11 • via Nuitee
E
Emmanuelle • couple • fr
8
2026-09-10 • via Nuitee
C
Christine • couple • fr
7
Bien
Pros:

L’emplacement

Cons:

Le fait que l on ne nous prévienne pas de réserver pour la plage privé et que de ce fait il n’y ait aucune place pour les clients de l’hôtel . Nous avons oublié une gouttière dentaire ils l’ont jetée ..

2026-09-10 • via Nuitee
G
Galy • couple • fr
8
Très bel hôtel
Cons:

Chambres disponibles tard
Chambre petite
Pas de poisson à la carte le soir

2026-09-08 • via Nuitee
L
Lisa • couple • gb
10
This hotel was amazing. Right on the beach. Room had beautiful views. Central location
Pros:

Beautiful hotel in a great location

2026-09-07 • via Nuitee
A
Arkadiusz • couple • pl
9
Wyjątkowe SPA z solankową wodą!
Pros:

Świetna lokalizacja tuż przy plaży. Wyjątkowe SPA z solankową wodą. Bardzo miła obsługa. możliwość skorzystania z parkinu hotelowego z usługa parkingową. Jedynym mankamentem był zbyt mały pokój jak na hotel pięciogwiazdkowy.

2026-09-06 • via Nuitee
• couple • es
9
Pros:

El personal muy amable, la ubicación de 10

Cons:

Nada

2026-09-05 • via Nuitee
R
Roger • family_with_children • gb
9
Enjoyable. Good helpful staff
Pros:

Common parts were very good. Rooms a little sparse but perfectly acdeptable

2026-09-05 • via Nuitee
D
Divernet Queriaud • couple • fr
10
2026-09-05 • via Nuitee
D
Dr. Michael • extended_group • de
10
Schönes klassisches Hotel an einem super Strand
Pros:

Klassisches Grand Hotel direkt an der Promenade und am Strand. Super Lage mit fantastischem Blick über die Bucht, direktem Strandzugang und kurzem Fußweg in die Altstadt. Vom Zimmer aus ebenfalls toller Blick aufs Meer. Super Frühstück auf der Terrasse mit Meerblick. Sehr tierfreundliches Hotel (wir waren mit unserem Hund dort) und sehr freundliches Personal.

Cons:

Es war alles sehr gut. Nur der Spa Bereich hätte länger als bis 19 Uhr geöffnet haben können.

2026-09-04 • via Nuitee
C
Cyrille • couple • fr
9
Très bon séjour !!!
Pros:

Le cadre de l'hôtel, Prendre le petit déjeuner fasse à la mer et une mention spéciale pour un service incroyable ainsi qu'un sens du client pour le concierge.

2026-09-03 • via Nuitee
L
Luca • couple • at
7
2026-09-02 • via Nuitee
J
Jose Antonio • family_with_children • es
9
2026-09-02 • via Nuitee
C
christophe • couple • fr
9
Très bien
Pros:

Le calme la proximité du centre ville la piscine l’accueil très chaleureux

Cons:

Au restaurant une dame habituée des lieux je pense à gâcher notre soirée en ne parlant que d’elle les pauvres serveurs passait leur temps à dire oui à tout ses désirs et nous à côté nous demandions toujours quelques choses
Pour s’excuser la chef de service nous a offert les apéritifs en étant désolé c’est très gentil de sa part

2026-09-02 • via Nuitee