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Facilities
Property facilities
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Health or beauty spa nearby
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Soundproof rooms
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Hammam
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Non-smoking throughout
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Concierge service
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Kid meals
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Kids' outdoor play equipment
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Heated pool
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Salt-water pool
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Shallow end
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Pet basket
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Thermometers for guests provided by property
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Key card access
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Beach club nearby (surcharge)
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Electric bicycle charging station
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Beach toys
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Spa and Wellness Centre
Indulge in relaxation at the 1000 m² spa offering a sauna, hammam, and indoor heated sea-water swimming pool, all complimentary for guests.
Elegant Rooms and Suites
Experience comfort in air-conditioned, soundproof rooms with modern amenities like flat-screen TVs, free Wi-Fi, and the option for stunning ocean views.
Exquisite Dining Experience
Savor delectable meals at the exclusive restaurant Aho Fina, available by reservation for lunch and dinner, ensuring a culinary delight during your stay.
Experience a seaside retreat like no other at Grand Hôtel Thalasso & Spa in Saint-Jean-de-Luz. Book now for a luxurious getaway.
Please note only small pets are allowed.
Please note that for group bookings of 6 bedrooms and more, specific cancelation and deposit policies apply. Booking have to include lunch and/or dinner at least once a day during the entire stay. The property will contact you directly to organize this.
Access to the indoor heated sea water pool, steam room, sauna, salt grotto and fitness room are included with no extracharge, and no appointment needed.
Please note that the property will be closed from the 26th of november 2023, until the 15th of december 2023.
Veuillez noter que noter établissement sera fermé à compter du 30/09/2025 jusqu'au 27/04/2026 pour motif de rénovation.
Please note that our establishment will be closed from 30/09/2025 until 27/04/2026 for renovation reasons.In the event of an early departure, the property will charge you the full amount for your stay.
When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible on site (reservation is needed) and costs EUR 29 per day.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
Sejour parfait
Rien
L'emplacement parfait
Très belle deco
Personnel avenant
La réception exceptionnelle
l'emplacement, le calme, la vue, les petits déjeuners, le restaurant, la gentillesse du personnel
Rien tout était parfait
- Le check out a midi qui nous laisse le temps de profiter
- Le cadre sublime
- L'accueil
- Le spa , avec ses nouveaux bassins et son decor splendide
- Suppression des jets massants qu'il y avait dans la piscine avant la renovation
- Dérangement par les femmes de chambres a 22h pour nous donner 2 chocolats...
Besser könnte die Lage nicht sein. Das Spa ist sehr angenehm und nicht überlaufen.
Im Restaurant hatte es unglaublich viele Fliegen.
Great location
It was good nice staff
Très bel hôtel, rénové et très bien situé pour visiter à pieds la ville.
Decoración y el personal
Spa. Sauna estaba fría y no se pudo usar. cogí ese hotel para el spa y de tres cosas que había una no funcionaba bien
Lo atino and the Design
We were asigned a Room for doabled people , and bathroom floded evert time we took a shower
Wonderful location. Excellent food
Bedroom was a little tatty
Pequeno almoço muito bom. Localização em frente à praia.
Quarto não correspondia às fotos no booking. Tem alcatifa.
Super petit déjeuner avec une vue splendide
Rien c'était parfait
La atención del personal,el spa,la ubicación
Nada
A return visit having last been here seven years ago. The hotel is in a super location right on the promenade and very convenient for walking around the town.
The staff are excellent with everyone very friendly and polite.
The rooms in truth could be better. Ours was almost comically small: does it really need such a large bed in a room this size? And it was looking tired. The furniture had scrapes and marks, not surprising perhaps if bags are being pushed past because it is small. Worse is that the bathroom (again very small) had water damage including where water persistently floods out onto the carpet. At the price charged this isn't really acceptable.
The hotel is closed over winter 2025/6 for some renovation works but my understanding is that this is external and the spa only so perhaps a missed opportunity for some room refreshment.
Having said that, we slept really well and it was a pleasure to be able to listen to the sea from the room. The shower was good and there are plenty of towels and good housekeeping.
Breakfast was excellent if pricey with a wide ranging buffet and some dishes cooked to order. And served by very welcoming staff.
We enjoyed cocktails on the terrace with again excellent staff.
The car parking service works very efficiently.
We very much enjoyed our stay but some attention is needed to keep the rooms looking special.
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