SpringHill Suites by Marriott Charlotte / Concord Mills Speedway

Hotels
•
SpringHill Suites
8 (510 reviews)
7811 Gateway Lane , Concord , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Friendly staff
Cons:
Dirty rooms
Issues with room quality
Noise disturbances

Categories

Cleanliness
6.5
Multiple mentions of dirty rooms and poor conditions.
Service
9
Staff generally described as friendly and helpful.
Location
9
Conveniently located with dining options nearby.
Room Quality
6.5
Several complaints about outdated facilities and issues with room conditions.
Amenities
8
Ample amenities but with some functional issues reported.
Value for Money
9
General value perception is acceptable despite some issues.
Food and Beverage
8.5
Breakfast was mentioned positively on several occasions.
Overall Experience
7.5
Mixed overall experience with both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:41

Property Description

Convenient Location near Charlotte Motor Speedway
Located just 5 minutes from the Charlotte Motor Speedway, SpringHill Suites Concord Mills Speedway offers a prime spot for race enthusiasts and travelers alike.

Comfortable Suites with Modern Amenities
Each suite is equipped with a microwave, refrigerator, and coffee maker, along with a separate seating area and free Wi-Fi. Relax in front of the cable TV or get some work done at the spacious desk.

Relaxing Facilities and Services
Indulge in the hotel's indoor pool, hot tub, and fitness center, or take advantage of the business center and guest laundry facilities. Whether you're here for business or leisure, SpringHill Suites has you covered.

Book your stay now at SpringHill Suites Concord Mills Speedway for a comfortable and convenient experience in Concord, North Carolina.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 510 reviews
Cleanliness: 6.5
Service: 9
Location: 9
Room Quality: 6.5
Amenities: 8
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 7.5
K
Kalilah • couple • us
5
The stay was ok. The rooms were too small
Pros:

It was clean

Cons:

The rooms were exceptionally small

2026-07-20 • via Nuitee
H
Heather • couple • us
2
The website said there was an indoor pool and we got there and was no indoor pool so pissed me off
Pros:

Nice

Cons:

It was clean

2026-07-17 • via Nuitee
M
Margarita • couple • us
9
Great prices. We were close to a lot of restaurants. Shopping was close by.
Pros:

I liked the location I especially like that upgrades. Kelsey is very nice and courteous.
I will come back again.

Cons:

That it was advertised as having a pool, but didn't. The breakfast meat was not if good quality. It had too much water in the serving container. The fruit was not fresh. It was tasteless. The housecleaning staff need to get the red ring out of the shower.

2026-07-12 • via Nuitee
S
Stacy • family_with_children • us
8
Pros:

Location

Cons:

No pool. Room awkwardly shaped

2026-07-01 • via Nuitee
S
Shakira • solo_traveller • us
8
Pros:

Breakfast was amazing and the beds were so soft

Cons:

Having to pay extra $100

2026-06-28 • via Nuitee
M
Mister • solo_traveller • us
9
2026-06-22 • via Nuitee
R
Renee • solo_traveller • us
10
Pros:

Everything was great

Cons:

N/
A

2026-06-22 • via Nuitee
E
Elizabeth • family_with_children • us
6
It was ok for a quick night stay.
Pros:

The staff were great and location was perfect.

Cons:

The beds and pillows were so uncomfortable. We didn’t sleep. The toilet ran all night long. That noise wasn’t pleasant. I tried to fix it but it still kept running. Couldn’t use certain outlets by the bed to charge phones.

2026-06-20 • via Nuitee
E
EDDICSON ALEXANDER • family_with_children • us
5
Cons:

I don't think I should have to pay a deposit when my credit card details have already been entered; if a deposit is required, they should mention it beforehand.

2026-06-18 • via Nuitee
7
714paige • Couples
2
Smelly, damp room
Pros:

Room was very musty. Smelled terrible and seemed damp. I got a headache and had to leave. Mold? Room was outdated and dingy. Elevators dirty. Staff very nice and helpful. This did not seem like a Marriott property at all.

2026-06-12 • via Tripadvisor
D
David • family_with_children • us
8
2026-06-07 • via Nuitee
C
Chen • family_with_children • us
7
2026-06-06 • via Nuitee
L
Lindsey • extended_group • us
9
Would stay here again
Pros:

Friendly staff, clean rooms

Cons:

No pool. Saturday morning, housekeeping didn't come to the room or ask if we needed anything or wanted more towels.

2026-06-01 • via Nuitee
C
Chavion • extended_group • us
10
2026-06-01 • via Nuitee
C
Cynthia • family_with_children • us
10
Nice hotel conveniently located to attractions
Pros:

Nice options for breakfast; hotel was close to Truliant Ampitheater, Church and Concord Mills Mall

2026-06-01 • via Nuitee
T
Tyrone • couple • us
8
2026-05-28 • via Nuitee
C
coakley • solo_traveller • us
10
2026-05-27 • via Nuitee
C
Chris • couple • us
10
2026-05-27 • via Nuitee
C
Christopher • solo_traveller • us
9
One of the Better Hotels in the Concord Mills Area
Pros:

One of the best, friendliest hotels in the Concord Mills area. The young lady who works the front desk in the late afternoons/early evenings was excellent in checking me in & explaining all the hotel info I needed. Great breakfast selection and very close to shops and restaurants.

Cons:

Parking is a little tight around dinner since Texas Roadhouse employees & customers park in the hotel lot and walk through the bushes to the restaurant…saw that first hand every night. There was a red stain on the carpet next to the desk…probably kool aid, but it’s noticeable. The woman who checked me out Monday seemed a little bothered when I asked her to confirm what my bill was after the incidentals hold dropped off. Guess her list of everyone checking out was more important.

2026-05-26 • via Nuitee
R
Roger • solo_traveller • us
10
2026-05-16 • via Nuitee