Hotel Kaiserhof

Hotels
8.2 (3319 reviews)
Bahnhofstraße 14 , Münster , de

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Central location
Nice spa
Cons:
Cleanliness issues
Small bathroom
High prices
Noise disturbances

Categories

Cleanliness
7.55
Issues mentioned regarding cleanliness of rooms.
Service
9.05
Overall friendly and helpful staff as per reviews.
Location
9.05
Central location and convenient access to transportation.
Room Quality
7.55
Mixed feedback on room size and quality; some issues noted.
Amenities
8.55
Good amenities with spa and breakfast options praised.
Value for Money
7.05
Comments on prices being high for average rooms.
Food and Beverage
8.55
Breakfast positively reviewed, though some concerns on pricing.
Overall Experience
8.25
Generally positive reviews highlighting both strengths and weaknesses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 05:55

Property Description

Luxurious Accommodation
Indulge in the unique styles of our air-conditioned rooms and suites, each equipped with modern amenities for your comfort, including free Wi-Fi and satellite TV.

Relaxing Spa Experience
Unwind in our large spa area, featuring 3 saunas, 2 hot tubs, and tranquil relaxation areas, perfect for rejuvenating after a day of exploring Münster.

Convenient Location and Dining
Located opposite Münster Train Station, our 4-star-superior hotel is just a short walk from the historic cathedral and town hall. Enjoy a delicious breakfast buffet and fine dining at Gabriel's restaurant during your stay.

Book now to experience the perfect blend of luxury and convenience at Hotel Kaiserhof.

Important information:

Please note that breakfast can be booked on-site.

Guests arriving by train should use the exit in the direction of the city, cross the traffic lights and take the walkway on the right.

Guests arriving by car should head towards the train station/city center.

The hotel is located opposite the train station. If using satellite navigation, please enter Achtermannstraße, 48143 Münster.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FMO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    People 3 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 3319 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.55
Value for Money: 7.05
Food and Beverage: 8.55
Overall Experience: 8.25
L
Lina solo_traveller de
7
2026-05-30 via Nuitee
T
Tat extended_group nl
8
2026-05-29 via Nuitee
P
Peng couple at
8
Thanks for your warmth
Pros:

very friendly

Cons:

Everything is good

2026-05-29 via Nuitee
N
Nadine couple de
8
Sehr schönes Hotel sehr zentral gelegen super freundliches Personal
Pros:

Mega nettes Personal , da wie früher da waren wollten wir fragen ob man seinen Koffer schon da abgeben könnte . Ja natürlich und als sie gesehen haben das das Zimmer auch schon fertig gemacht war , durften wir schon vor der regulären Check in Uhrzeit rein . Personal sehr freundlich und jederzeit unterstützend

2026-05-27 via Nuitee
C
Carmen und Uwe couple de
9
Pros:

Die vielen Treppen sind nicht für Behinderte geeignet. Rollstuhlfahrer funktioniert gar nicht
Büfett war sehr gut - Ausstattung auch

2026-05-26 via Nuitee
K
Katrin family_with_children de
8
Toller Kurzurlaub in sehr schöner Unterkunft.
Pros:

Zentrale Lage direkt neben dem GOP und gegenüber des Hauptbahnhofes. Innenstadt ist Fussläufig gut erreichbar. Der Spa-Bereich ist schön. Die Ausstattung ist gehoben.

Cons:

Das Schlafsofa ist nicht so gemütlich.

2026-05-25 via Nuitee
S
Silke solo_traveller de
8
Würde ich gerne wieder buchen
Pros:

Das Frühstück, Freundlichkeit der Mitarbeiter, Zentrale Lage zu den öffentlichen Verkehrsmitteln, man ist fußläufig innerhalb ein paar Minuten in der Stadt.

Cons:

Die Szene um das Hotel

2026-05-25 via Nuitee
S
Sabrina solo_traveller de
9
Pros:

Wunderbare Lage und sehr nettes sowie zuvorkommendes Personal.

2026-05-24 via Nuitee
A
Andrea couple de
9
Gute Wahl. Wir kommen gerne wieder.
Pros:

Zentrale Lage, nur wenige Minuten bis zum Stadtzentrum. Sehr freundliches Personal. Upgrade auf Suite war super.

Cons:

Nichts auszusetzen!

2026-05-24 via Nuitee
E
Evgeniya solo_traveller de
8
2026-05-23 via Nuitee
G
Günther solo_traveller de
10
Traditionsmarke mit moderner Ausstattung
Pros:

Sehr gepflegte Ausstattung und susgezeichnetes Frühstücksbüffet.

2026-05-23 via Nuitee
M
Mechthild couple de
9
Pros:

Die Lage und Ausstattung waren super.

Cons:

Das Frühstück war uns zu teuer, so dass wir außerhalb gefrühstückt haben.

2026-05-23 via Nuitee
I
Ingo extended_group de
9
Alles 👍 gerne wieder
Pros:

Das Hotel kann man nur empfehlen 👍sehr gute Lage…das unterbringen der E Bikes war gut…das Personal sehr nett und das Frühstück war sehr lecker

2026-05-21 via Nuitee
R
Raymond couple nl
9
2026-05-19 via Nuitee
V
Visser solo_traveller nl
9
Goed hotel, dichtbij het centrum
Pros:

De Spa en de kamer

Cons:

Prijs ontbijt, geen parkeerplaats

2026-05-18 via Nuitee
D
de Jong couple nl
8
Pros:

locatie

Cons:

parkeerruimte

2026-05-18 via Nuitee
F
Florian couple de
9
Gerne wieder
Pros:

Lage, Personal.

Cons:

Allg Problem. 2 Personen. Für 48 Euro Frühstück ist ganz schön viel. Kein frisches Obst.

2026-05-18 via Nuitee
G
Giorgio solo_traveller fr
9
Very good hotel in front of Münster train station but also close to the city centre
Pros:

The hotel is located in front of the train station, which is basically in Münster city centre, so the location is ideal, because all city attractions are at walking distance. The room I stayed was comfortable and the ratio quality/price is very good.

2026-05-18 via Nuitee
C
Christoph couple de
7
Pros:

Personal, Lage

Cons:

Das Standardzimmer ist sehr,sehr klein.
Ebenfalls das Bad.
In dieser Hotelkategorie erwarte ich da auch als Standartzimmer etwas anderes.

2026-05-18 via Nuitee
A
Angela couple de
10
2026-05-17 via Nuitee