Hotel Kaiserhof

Hotels
8.2 (3186 reviews)
Bahnhofstraße 14 , Münster , de

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Central location
Nice spa
Cons:
Cleanliness issues
Small bathroom
High prices
Noise disturbances

Categories

Cleanliness
7.55
Issues mentioned regarding cleanliness of rooms.
Service
9.05
Overall friendly and helpful staff as per reviews.
Location
9.05
Central location and convenient access to transportation.
Room Quality
7.55
Mixed feedback on room size and quality; some issues noted.
Amenities
8.55
Good amenities with spa and breakfast options praised.
Value for Money
7.05
Comments on prices being high for average rooms.
Food and Beverage
8.55
Breakfast positively reviewed, though some concerns on pricing.
Overall Experience
8.25
Generally positive reviews highlighting both strengths and weaknesses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 05:55

Property Description

Luxurious Accommodation
Indulge in the unique styles of our air-conditioned rooms and suites, each equipped with modern amenities for your comfort, including free Wi-Fi and satellite TV.

Relaxing Spa Experience
Unwind in our large spa area, featuring 3 saunas, 2 hot tubs, and tranquil relaxation areas, perfect for rejuvenating after a day of exploring Münster.

Convenient Location and Dining
Located opposite Münster Train Station, our 4-star-superior hotel is just a short walk from the historic cathedral and town hall. Enjoy a delicious breakfast buffet and fine dining at Gabriel's restaurant during your stay.

Book now to experience the perfect blend of luxury and convenience at Hotel Kaiserhof.

Important information:

Please note that breakfast can be booked on-site.

Guests arriving by train should use the exit in the direction of the city, cross the traffic lights and take the walkway on the right.

Guests arriving by car should head towards the train station/city center.

The hotel is located opposite the train station. If using satellite navigation, please enter Achtermannstraße, 48143 Münster.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FMO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    People 3 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 3186 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.55
Value for Money: 7.05
Food and Beverage: 8.55
Overall Experience: 8.25
M
Maria Magdalena Meyer solo_traveller ch
10
Pros:

Top Lage, nahe Bahnhof aber auch kurze Wege zur Altstadt.
Wunderbares Essen!j

2026-03-07 via Nuitee
G
Grit couple de
10
Wir kommen gerne wieder
Pros:

Sehr schönes geschmackvoll eingerichtetes Haus . Wir hatten ein sehr schönes Zimmer, wie gewünscht, nicht zur Straße. Dadurch war es ruhig und man konnte gut mit offenem Fenster schlafen. Der Parkplatz ist direkt hinterm Haus. Leckeres regionales Frühstück.

Cons:

Nichts

2026-03-06 via Nuitee
W
Wanyu couple de
10
2026-03-05 via Nuitee
M
Michelle couple nl
9
2026-03-05 via Nuitee
J
Jussara couple br
1
Hotel OVERBOOKING!!😔😔😔
Pros:

Gostaria muito de poder avaliar o hotel , mas , infelizmente, o hotel não nos recebeu, informando - nos que havia um overbooking, e fomos transferidos ao Hotel Mauritizhof , hotel excelente, mas sem SPA .

Cons:

Sermos transferidos na hora do check in . Poderiam ter nos avisado com antecedência, para termos a opção de escolher um hotel de nossa preferência!

2026-03-05 via Nuitee
H
Helen extended_group de
8
2026-03-04 via Nuitee
C
Carsten couple de
8
Wir würden erneut hier buchen
Pros:

Das Essen und der Service sind spitze!

Cons:

An fremde Betten muss man sich immer gewöhnen. Es ist einfach nicht so entspannend, wie daheim.

2026-03-03 via Nuitee
K
Kristina couple de
7
Pros:

Das Frühstück war mega, hat aber auch seinen Preis gehabt.

Cons:

Das Doppelbett war sehr klein. Die eine Seite war direkt an der Wand, so dass derjenige, der dort schlief, eingegrenzt war und nicht auf Toilette konnte, ohne den anderen zu wecken.
Die Matratze war sehr weich.
Den Straßenverkehr konnte man gut hören und die Parkplätze sind stark begrenzt. Wir haben unser Auto in ein nicht dazu gehörenden Parkhaus kostenpflichtig über Nacht untergebracht. Es war uns zu heikel das Auto an der Seitenstraße zu parken

2026-03-02 via Nuitee
I
Irene extended_group de
8
Top
Cons:

Ich hätte gern die Wahl gehabt zwischen Zimmer nach vorne raus oder Zimmer nach hinten raus.

2026-03-01 via Nuitee
H
Hannes solo_traveller de
8
2026-02-28 via Nuitee
A
Anna solo_traveller de
10
2026-02-27 via Nuitee
R
Raoul couple nl
8
2026-02-27 via Nuitee
M
Mevlüt Emre couple tr
10
Tren istasyonuna çok yakın spa da eğlenceli vakit geçirebilirsiniz
Pros:

Bagajımızı otobüs saatine kadar gönül rahatlığıyla bıraktık ve resepsiyon alanında beklememize de müsade etmeleri çok nazikçe bir hareket oldu

Cons:

Oda temizliği çok iyi değildi ve iki kişilik yatakta iki tane tek kişilik yorgan vardı

2026-02-26 via Nuitee
C
Corinna extended_group de
7
2026-02-25 via Nuitee
F
Frank couple nl
7
Pros:

Netjes en schoon.

Cons:

Kussens op bedden van discutabele kwaliteit! Dekbed was (na de hoes er af gehaald te hebben)niet netjes. Vlekken en kapot. Helaas kamer 223 naast schoonmaakhok waardoor vroeg wakker door de schoonmakers. Al met al netjes maar voor 4* redelijk basic.

2026-02-24 via Nuitee
A
Alexander extended_group de
9
2026-02-24 via Nuitee
S
Sieglinde couple be
6
Pros:

Zeer goed ontbijt

Cons:

Zeer kleine kamer , raam kon niet open vanwege enorm straat lawaai.
Je moet geluk hebben dat je nog een parkeerplaats hebt

2026-02-24 via Nuitee
E
Ekaterina solo_traveller fr
10
Отличный отель! Местоположение, чистота, разнообразный завтрак, отзывчивый и дружелюбный персонал. И сауна с джакузи как
2026-02-23 via Nuitee
K
Kremer solo_traveller fr
10
2026-02-23 via Nuitee
M
Martinus solo_traveller nl
10
Een fantastisch verblijf gehad in dit hotel.
Pros:

Het personeel was zeer vriendelijk en behulpzaam. Dat begon al bij de receptie na aankomst. Een prachtige ruime comfortabele kamer en bed. Ook een prachtige zeer schone badkamer. Hoewel mijn kamer aan de straatkant gelegen was....totaal geen last gehad van geluid van het verkeer. Kortom, een oase van rust. Tevens is het hotel gelegen direkt aan de overkant van het Centraal Station, en is het centrum in de binnenstad met de bezienswaardigheden gemakkelijk te voet te bereiken. Ook het ontbijt (zelfbediening) was zeer goed geregeld, en veel keus in etenswaren. Koffie kon je zelf halen. Kortom...een geweldig verblijf gehad, al was het maar voor 1 nacht. Ik kom zeker terug.

Cons:

Er was eigenlijk niets wat tegenviel.

2026-02-23 via Nuitee