Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Good breakfast variety
Comfortable rooms
Cons:
Issues with cleanliness
Service could improve

Categories

Cleanliness
7.73
Multiple reviews mentioned issues with cleanliness and maintenance in certain rooms.
Service
9.2
Some reviews indicated that the service was satisfactory, though not exceptional.
Location
9.74
Numerous reviews praised the central and excellent location.
Room Quality
8.69
Feedback was generally positive about room size and comfort, with a few complaints.
Amenities
8.22
Some guests felt amenities fell short of expectations for a 4-star hotel.
Value for Money
8.68
Several reviews indicated that value for money was acceptable though some expected more inclusions.
Food and Beverage
9.73
Breakfast received rave reviews for variety and quality.
Overall Experience
9.2
Overall, guests had a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:59

Property Description

Central Location in Madrid

Just steps from Puerta del Sol, Hotel Liabeny offers traditional accommodation near Madrid's top attractions.

Luxurious Amenities

Enjoy the convenience of a gym, sauna, and classic services like turndown and concierge during your stay.

Delicious Dining Options

Indulge in traditional Spanish dishes at Sensaciones restaurant or unwind at the bar and cafeteria.

Experience the best of Madrid with Hotel Liabeny's prime location and top-notch facilities. Book now for an unforgettable stay!

Important information:

Please note that rates with breakfast included can request it as room service for an additional charge of EUR 6.60 per person, per day.

Please note that when booking 5 or more rooms, different policies and additional supplements may apply.

Please note that Nonrefundable reservations must be paid through a bank link that the hotel will send you, once the reservation has been made.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 26 per day.

Location

Property Accessibility

Total Disability Score: 56.29
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 141
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 14
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.9
Based on 8687 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.74
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 9.73
Overall Experience: 9.2
L
Lital • extended_group • il
8
Pros:

מלון חמוד, מרכזי מאוד! ארוחת בוקר טובה שמתאימה גם לצמחונים/טבעונים וצוות מקסים ואדיב.

Cons:

לקחנו 2 חדרים שונים- חדר זוגי רגיל מאכזב מאוד, בלי אמצעים להכנת קפה (גם לא קומקום שמתבקש ממש בחורף הקר) וללא כל סטנדרטים של מלון עם דירוגים וכוכבים גבוהים.

2026-03-07 • via Nuitee
M
Maria Ionele • couple • br
10
Pros:

Primam pelo acolhimento. Um casal idoso muito grato pela atenção conosco nas três vezes que nos hospedamos.

2026-03-07 • via Nuitee
D
Davide • couple • it
8
Ottimo soggiorno ottimo albergo
Pros:

Cortesia , disponibilita' , gentilezza

Cons:

Mangiare al ristorante la sera , cameriere di sala scortese

2026-03-06 • via Nuitee
F
Francisco Ortêncio • couple • br
7
Pros:

Localização privilegiada, ha poucos metros da Gran Via. Excelente localização. Funcionários muito atenciosos e educados.

Cons:

O quarto que ficamos (andar baixo e ao lado da rua) era muito barulhento a noite, dando pra ouvir as vozes das Pessoas passando na rua, assim como o barulho dos carros. Pouco isolamento acústico que atrapalhou o sono. Optem por quartos não voltados para a rua e andares mais. Altos.

2026-03-06 • via Nuitee
I
Isabela • couple • ro
9
Pros:

Locatia execelenta

2026-03-05 • via Nuitee
L
Lior Osher • family_with_children • il
8
השהיה היתה טובה ונעימה ואם המחיר היה ראלי היו נשארים עוד
Pros:

מיקום מצויין במרכז קרוב מאוד להכל

Cons:

החדר מעט קטן ולא היה בו קומקום

2026-03-05 • via Nuitee
G
gaetan • couple • ca
9
Hôtel avec du personnel accueillant, très bon déjeuner buffet, excellent pour visiter à pieds Madrid près de tout
Pros:

Hôtel très propre et près de tout les lieux ,Palais Royal etc ..

Cons:

J’ai tout aimé je reviendrai sans hésiter, je recommande cette hôtel

2026-03-04 • via Nuitee
C
Claudia • couple • it
10
2026-03-03 • via Nuitee
K
Keshu • couple • cn
10
2026-03-02 • via Nuitee
P
Paulo César • couple • br
9
Uma
Pros:

Localização e limpeza.

2026-03-02 • via Nuitee
S
Silvia • family_with_children • es
10
2026-03-01 • via Nuitee
A
ALEXSANDRO • family_with_children • br
8
2026-03-01 • via Nuitee
M
Mateja • couple • si
10
2026-03-01 • via Nuitee
A
ANDRÉS • family_with_children • es
10
Totalmente recomendable
Pros:

Ubicación excelente

Cons:

Las vistas de la habitación

2026-03-01 • via Nuitee
P
Pedro • couple • es
10
Pros:

La ubicación, la atención de todo el personal, un fantástico desayuno.

Cons:

Un poco caro

2026-03-01 • via Nuitee
V
VERONICA • couple • es
9
Maravillosa, repetiremos
Pros:

La ubicación es inmejorable,las camas son muy cómodas y grandes y el personal muy amable

Cons:

La primera noche la pasamos en la primera planta y nos despertó el ruido de sillas de abajo y de la calle,pero nos cambiaron al dia siguiente de habitación sin problema

2026-03-01 • via Nuitee
F
Farhad • couple • az
6
2026-02-28 • via Nuitee
G
GEORGIOS • couple • gr
10
2026-02-28 • via Nuitee
M
MARCIO FERREIRA NEVES • couple • br
10
Ótima estadia
Pros:

Hotel sensacional, ótima localização, quartos muito confortáveis e instalações impecáveis

Cons:

Gostei de tudo

2026-02-27 • via Nuitee
P
Patryk • couple • pl
10
Pros:

Niesamowite położenie w samym centrum Madrytu. Personel niesamowicie pomocny i usłużny w każdej sytuacji. Rewelacyjne śniadania.

Cons:

Nic

2026-02-27 • via Nuitee