Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Good breakfast variety
Comfortable rooms
Cons:
Issues with cleanliness
Service could improve

Categories

Cleanliness
7.73
Multiple reviews mentioned issues with cleanliness and maintenance in certain rooms.
Service
9.2
Some reviews indicated that the service was satisfactory, though not exceptional.
Location
9.74
Numerous reviews praised the central and excellent location.
Room Quality
8.69
Feedback was generally positive about room size and comfort, with a few complaints.
Amenities
8.22
Some guests felt amenities fell short of expectations for a 4-star hotel.
Value for Money
8.68
Several reviews indicated that value for money was acceptable though some expected more inclusions.
Food and Beverage
9.73
Breakfast received rave reviews for variety and quality.
Overall Experience
9.2
Overall, guests had a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:59

Property Description

Central Location in Madrid

Just steps from Puerta del Sol, Hotel Liabeny offers traditional accommodation near Madrid's top attractions.

Luxurious Amenities

Enjoy the convenience of a gym, sauna, and classic services like turndown and concierge during your stay.

Delicious Dining Options

Indulge in traditional Spanish dishes at Sensaciones restaurant or unwind at the bar and cafeteria.

Experience the best of Madrid with Hotel Liabeny's prime location and top-notch facilities. Book now for an unforgettable stay!

Important information:

Please note that rates with breakfast included can request it as room service for an additional charge of EUR 6.60 per person, per day.

Please note that when booking 5 or more rooms, different policies and additional supplements may apply.

Please note that Nonrefundable reservations must be paid through a bank link that the hotel will send you, once the reservation has been made.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 26 per day.

Location

Property Accessibility

Total Disability Score: 56.29
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 141
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 14
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.9
Based on 9209 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.74
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 9.73
Overall Experience: 9.2
P
Paul Cindy • couple • us
10
Clean and so close to everything.
Pros:

Concierge was great!

2026-05-30 • via Nuitee
M
Mariles • couple • cr
10
De mis viajes a Madrid el mejor hotel que he escogido
Pros:

La ubicación y la cercanía de todo fácil de caminar por los mejores lugares de esa zona tiendas. Iglesias, en fin de todo ideal si vienes de vacaciones y quieres un poco de todo

2026-05-30 • via Nuitee
F
Francisco Javier • solo_traveller • es
10
Nos encanta.
Pros:

La verdad es que todo nos pareció muy bien.

Cons:

El precio excesivo (mucho más que otras veces) pero claro había mucha gente en Madrid por los actos previstos.

2026-05-30 • via Nuitee
G
Gamze • solo_traveller • de
7
Pros:

Super Lage!

Cons:

Das Personal an der Rezeption könnte freundlicher und hilfsbereiter sein.

2026-05-30 • via Nuitee
A
Andrea Campbell • solo_traveller • gb
10
Excelente ubicación, personal del hotel muy amables
Pros:

La ubicación del hotel es fantástica, los trabajadores del hotel muy amables y amigables. Volveré a Madrid al mismo hotel.

Cons:

No tener agua para beber gratis.

2026-05-30 • via Nuitee
R
RICARDO • solo_traveller • br
10
Pros:

Excelente café da manhã. Quarto excelente, cama grande e confortável, roupa de cama e toalhas confortáveis, chuveiro excelente, cofre no quarto, tv grande. Bônus: no dia do meu aniversário fui surpreendido com um pedaço de bolo de mousse de chocolate no café da manhã e uma garrafa champanhe no quarto quando retornamos para o hotel a tarde. Muito atencioso.

Cons:

Isolamento acústico poderia ser melhor. Nada absurdo.

2026-05-30 • via Nuitee
E
Eduardo Adrian • family_with_children • ar
10
Excelente estadia en Madrid con Liabeny
Pros:

El desayuno muy bueno y con muchas variantes y opciones. Las instalaciones son de primer nivel.

Cons:

Me gusto todo

2026-05-30 • via Nuitee
V
Verena • family_with_children • at
9
Pros:

Das Hotel hat eine sehr gute Lage direkt im Zentrum, ist zudem sehr gut mit der Metro erreichbar und auch der Besuch einer Flamenco Show ist zu empfehlen und ein Erlebnis für sich.

2026-05-29 • via Nuitee
F
Fiona • extended_group • gb
9
2026-05-29 • via Nuitee
A
Ana Isabel • solo_traveller • co
10
Agradable
Pros:

Todo

Cons:

Na

2026-05-29 • via Nuitee
A
Adil • solo_traveller • ma
8
Pros:

L'emplacement top, la propreté rien à dire, le personnel est très aimable.

Cons:

Le petit déjeuner n'est pas vraiment varié et chaque jour c'est la même chose, le buffet est petit mais on y trouve l'essentiel.

2026-05-29 • via Nuitee
J
Juliana • couple • br
10
Excepcional!
Pros:

Foi uma excelente estadia! O hotel é muito bem localizado para quem quer ficar na parte mais central de Madrid. O quarto é muito confortável, com camas deliciosas, chuveiro excelente e ótima limpeza. O café da manhã simplesmente divino! Muita variedade de pães, frutas, comidas quentes e os melhores ovos mexidos que já comi! Os funcionários são prestativos e educados, especialmente os rapazes que ficam no lobby para cuidar das bagagens. De todos os hotéis que já ficamos em Madrid, certamente este se tornou um dos nossos preferidos e queremos muito voltar!

Cons:

Não tenho absolutamente nada a reclamar! Não havia barulho, sujeira, tratamento ruim…nada! Recomendo!

2026-05-28 • via Nuitee
A
Alessandro Norman • extended_group • it
9
2026-05-28 • via Nuitee
B
Burak • couple • ae
5
Location is the only good thing going for this place.
Pros:

Location is great

Cons:

Room walls and doors are super thin. We could hear everything from our neighbors or the corridors.
There weren’t any complimentary water or even an iron + ironing board.

2026-05-28 • via Nuitee
A
Alejandra • couple • cl
10
Pros:

Muy buena ubicación, cerca de todo caminando, pero calle tranquila para descansar y dormir bien

2026-05-28 • via Nuitee
E
Emiel • couple • nl
10
2026-05-27 • via Nuitee
C
Cemre • solo_traveller • tr
9
2026-05-27 • via Nuitee
M
Mohammad • couple • dk
8
Perfect location with nice and clean room
Pros:

Location was perfect
Staff were friendly
Room was very nice and clean

Cons:

Breakfast could have been better
We missed kettle or coffee machine in the room.

2026-05-27 • via Nuitee
C
carlos • solo_traveller • gt
8
Pros:

Location Exelente close to everithing

Cons:

Nothing

2026-05-27 • via Nuitee
H
Hector • solo_traveller • cl
10
2026-05-26 • via Nuitee