Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Good breakfast variety
Comfortable rooms
Cons:
Issues with cleanliness
Service could improve

Categories

Cleanliness
7.73
Multiple reviews mentioned issues with cleanliness and maintenance in certain rooms.
Service
9.2
Some reviews indicated that the service was satisfactory, though not exceptional.
Location
9.74
Numerous reviews praised the central and excellent location.
Room Quality
8.69
Feedback was generally positive about room size and comfort, with a few complaints.
Amenities
8.22
Some guests felt amenities fell short of expectations for a 4-star hotel.
Value for Money
8.68
Several reviews indicated that value for money was acceptable though some expected more inclusions.
Food and Beverage
9.73
Breakfast received rave reviews for variety and quality.
Overall Experience
9.2
Overall, guests had a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:59

Property Description

Central Location in Madrid

Just steps from Puerta del Sol, Hotel Liabeny offers traditional accommodation near Madrid's top attractions.

Luxurious Amenities

Enjoy the convenience of a gym, sauna, and classic services like turndown and concierge during your stay.

Delicious Dining Options

Indulge in traditional Spanish dishes at Sensaciones restaurant or unwind at the bar and cafeteria.

Experience the best of Madrid with Hotel Liabeny's prime location and top-notch facilities. Book now for an unforgettable stay!

Important information:

Please note that rates with breakfast included can request it as room service for an additional charge of EUR 6.60 per person, per day.

Please note that when booking 5 or more rooms, different policies and additional supplements may apply.

Please note that Nonrefundable reservations must be paid through a bank link that the hotel will send you, once the reservation has been made.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 26 per day.

Location

Property Accessibility

Total Disability Score: 56.29
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 141
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 14
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.9
Based on 9123 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.74
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 9.73
Overall Experience: 9.2
R
Rui • solo_traveller • fr
10
Pros:

Localização, hygiène, pessoal , equipamentos

Cons:

Barulho rua.

2026-05-23 • via Nuitee
R
RICARDO • solo_traveller • br
10
Bom custo benefício
Pros:

Localização excelente, hotel novo e bem cuidado, funcionários simpáticos e solícitos, cama boa, chuveiro bom, porém, box pequeno, cozinha equipada e novíssima, quarto silencioso,, porém, sem ar condicionado, café da manhã bom custo benefício.

Cons:

Quarto não tinha ar condicionado e fez 32 graus na cidade

2026-05-23 • via Nuitee
J
Jose Luis • solo_traveller • mx
10
Pros:

Siempre es un gusto regresar al Liabeny, espero regresar muy pronto !!

Cons:

Todo me gusto !!

2026-05-23 • via Nuitee
A
Alberto • couple • us
10
Excellent in aver
Pros:

Everything

Cons:

Nothing

2026-05-23 • via Nuitee
E
Eugenia • couple • br
8
Hotel bem localizado
Pros:

Localização

Cons:

Preço alto para o que oferece o hotel. No final de semana barulho da rua incomoda um pouco, mas não atrapalha a estadia.

2026-05-23 • via Nuitee
C
Csenterics • extended_group • hu
10
Would highly recommend this hotel if one is to stay downtown Madrid.
Pros:

Comfortable rooms, outstanding bed (huge size), very friendly staff.

Cons:

Nothing

2026-05-23 • via Nuitee
C
Cihan Yusuf • couple • tr
8
Konum güzel otel temiz
Pros:

Konum olarak çok iyi, genel olarak çok temiz. Doğum günüm için güzel bir şampanya ikram ettiler

Cons:

Yatak çok çok küçüktü. Bugune kadar gördüğüm en küçük otel yatağı idi. Saat 12:00 ile 15 arasında ikram ettikleri içecek için 10 dakika geç kaldım diye kabul etmediler bu da -1 puan oldu

2026-05-23 • via Nuitee
B
Barbara D • family_with_children • us
10
Fantastic!!!!!
Pros:

The best hotel in Madrid!!!!

Cons:

Nothing.

2026-05-22 • via Nuitee
S
SEVDA IŞIL • couple • tr
10
2026-05-22 • via Nuitee
A
Armando • solo_traveller • us
10
2026-05-22 • via Nuitee
D
di pietro • solo_traveller • it
10
Pros:

Tutto

2026-05-22 • via Nuitee
M
Miranda • extended_group • us
10
2026-05-21 • via Nuitee
R
Rolf • extended_group • ch
10
Pros:

Lage, Zimmer, Sauberkeit tipp topp

2026-05-21 • via Nuitee
S
Sophie • couple • fr
8
Très bel emplacement
Pros:

Proximité du centre-ville
On nous a offert un bon pour une boisson avec tapas

Cons:

Le tarif un peu élevé

2026-05-21 • via Nuitee
J
Jaime • family_with_children • mx
8
Pros:

lA UBICACIÓN DEL HOTEL

Cons:

QUE ME EQUIVOQUE AL MOMENTO DE HACER MI RESERVACIÓN Y AUNQUE VOLVI A RESERVAR EN EL HOTEL ME COBRARON EL CARGO DE UNA NOCHE DE LAS HABITACIONES QUE RESERVE POR ERROR.

2026-05-21 • via Nuitee
D
Daniel y Doris • solo_traveller • ar
8
Subi el precio o poneme la pava eléctrica
Pros:

Ubicación. Habitación confortable y agradable. Desayuno muy completo.

Cons:

Falta de pava eléctrica y servicio de 2 tazas mínimo para su categoria . Quisieron cobrar 5€ x día x la pava. Inaceptable.

2026-05-21 • via Nuitee
E
Elena V • solo_traveller • it
9
Pros:

Posizione centrale, luogo moderno e pulito

Cons:

Mancanza di ricircolo dell'aria in bagno

2026-05-20 • via Nuitee
R
Raquel • couple • ch
8
Pros:

Die Lage ist super. Das Frühstück ist auch ziemlich gut.

Cons:

Wir waren an den Feiertagen des Heiligen San Isidro. Leider war es sehr laut, so das wir mehrmals in der Nacht wegen den lärm von draussen erwacht sind.

2026-05-20 • via Nuitee
R
Roberto • couple • us
9
The staff was receptive to our lack-of-soap complaint as reacted accordingly. The bell boys were super helpful in every
Pros:

Its location is perfect for being within walking distance to the focal points of interest.

Cons:

The soap in our hotel room was not replenished for 2 days.

2026-05-20 • via Nuitee
M
Maria Virginia • couple • uy
10
Volveré sin dudarlo. Y lo recomiendo
Pros:

El personal muy amable. El desayuno fabuloso.
La limpieza un 10.

Cons:

Todo bien

2026-05-20 • via Nuitee