Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Good breakfast variety
Comfortable rooms
Cons:
Issues with cleanliness
Service could improve

Categories

Cleanliness
7.73
Multiple reviews mentioned issues with cleanliness and maintenance in certain rooms.
Service
9.2
Some reviews indicated that the service was satisfactory, though not exceptional.
Location
9.74
Numerous reviews praised the central and excellent location.
Room Quality
8.69
Feedback was generally positive about room size and comfort, with a few complaints.
Amenities
8.22
Some guests felt amenities fell short of expectations for a 4-star hotel.
Value for Money
8.68
Several reviews indicated that value for money was acceptable though some expected more inclusions.
Food and Beverage
9.73
Breakfast received rave reviews for variety and quality.
Overall Experience
9.2
Overall, guests had a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:59

Property Description

Central Location in Madrid

Just steps from Puerta del Sol, Hotel Liabeny offers traditional accommodation near Madrid's top attractions.

Luxurious Amenities

Enjoy the convenience of a gym, sauna, and classic services like turndown and concierge during your stay.

Delicious Dining Options

Indulge in traditional Spanish dishes at Sensaciones restaurant or unwind at the bar and cafeteria.

Experience the best of Madrid with Hotel Liabeny's prime location and top-notch facilities. Book now for an unforgettable stay!

Important information:

Please note that rates with breakfast included can request it as room service for an additional charge of EUR 6.60 per person, per day.

Please note that when booking 5 or more rooms, different policies and additional supplements may apply.

Please note that Nonrefundable reservations must be paid through a bank link that the hotel will send you, once the reservation has been made.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 26 per day.

Location

Property Accessibility

Total Disability Score: 56.29
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 141
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 14
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.9
Based on 8968 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.74
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 9.73
Overall Experience: 9.2
H
HEE JUNG solo_traveller kr
9
A very well-located accommodation
Pros:

The location is really good.

Cons:

Sometimes there is some noise.

2026-05-09 via Nuitee
N
Noam extended_group fr
10
Excellent séjour - hôtel qui mériterait presque un 5 étoiles
Pros:

Tout super établissement - emplacement incroyable

Cons:

Vue sur le mur

2026-05-09 via Nuitee
G
Giselle extended_group cr
10
2026-05-09 via Nuitee
S
silene couple br
9
2026-05-08 via Nuitee
S
Silvia Arellano Tejeda solo_traveller mx
9
Pros:

Ubicación. Excelente

Cons:

El desayuno y como se maneja el restaurant para asignación de mesas

2026-05-08 via Nuitee
B
Bilge Gülsüm solo_traveller tr
10
2026-05-07 via Nuitee
J
José Felipe solo_traveller br
9
2026-05-07 via Nuitee
P
Peter solo_traveller gb
10
Pros:

Excellent location. Excellent staff. Very large clean rooms

Cons:

Nothing

2026-05-07 via Nuitee
K
Karen solo_traveller gb
9
Lovely hotel 8n good position
Pros:

Room was lovely, clean and big! Bed was huge but comfy!

Cons:

We were on 1st floor at front of hotel so noisy at night! Miss the kettle to make your own coffee or tea but there was a mini bar!

2026-05-07 via Nuitee
C
Cleoson couple br
8
2026-05-07 via Nuitee
M
Mabel couple us
9
2026-05-07 via Nuitee
J
Jadines couple us
10
Pros:

Me gustó la ubicación y lo tranquilo que es

2026-05-07 via Nuitee
P
Poonam solo_traveller gb
10
2026-05-07 via Nuitee
C
COSTA BOIX couple es
10
2026-05-07 via Nuitee
M
Mary Jocelyn extended_group ph
9
2026-05-06 via Nuitee
I
Isabel solo_traveller cl
9
Pros:

Muy bueno

Cons:

Almohadas

2026-05-06 via Nuitee
S
silene couple br
9
2026-05-06 via Nuitee
H
Hilda solo_traveller al
5
Pros:

The hotel’s location is excellent and definitely its strongest point. It is very convenient and close to everything you might need.
On a positive note, I would like to highlight the gentleman who assisted with arranging a taxi, as well as the bellboys, who were helpful and professional. Overall, aside from the great location and a few helpful staff members, the hotel did not meet expectations.

Cons:

The rooms are spacious, which is a plus, but unfortunately they lack a good view. The furniture feels outdated and in need of renovation, and the carpet did not appear clean or hygienic, which affected the overall comfort.

Breakfast was quite basic, offering only the most elementary items, and lacking both taste and quality. Even boiled eggs were only available upon request. The breakfast staff were not very welcoming and came across as cold, which made the experience less enjoyable

2026-05-06 via Nuitee
A
antonio carlos couple br
9
2026-05-06 via Nuitee
D
David solo_traveller es
9
Great hotel
Pros:

Location and breakfast

Cons:

Nothing

2026-05-06 via Nuitee