Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Good breakfast variety
Comfortable rooms
Cons:
Issues with cleanliness
Service could improve

Categories

Cleanliness
7.73
Multiple reviews mentioned issues with cleanliness and maintenance in certain rooms.
Service
9.2
Some reviews indicated that the service was satisfactory, though not exceptional.
Location
9.74
Numerous reviews praised the central and excellent location.
Room Quality
8.69
Feedback was generally positive about room size and comfort, with a few complaints.
Amenities
8.22
Some guests felt amenities fell short of expectations for a 4-star hotel.
Value for Money
8.68
Several reviews indicated that value for money was acceptable though some expected more inclusions.
Food and Beverage
9.73
Breakfast received rave reviews for variety and quality.
Overall Experience
9.2
Overall, guests had a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:59

Property Description

Central Location in Madrid

Just steps from Puerta del Sol, Hotel Liabeny offers traditional accommodation near Madrid's top attractions.

Luxurious Amenities

Enjoy the convenience of a gym, sauna, and classic services like turndown and concierge during your stay.

Delicious Dining Options

Indulge in traditional Spanish dishes at Sensaciones restaurant or unwind at the bar and cafeteria.

Experience the best of Madrid with Hotel Liabeny's prime location and top-notch facilities. Book now for an unforgettable stay!

Important information:

Please note that rates with breakfast included can request it as room service for an additional charge of EUR 6.60 per person, per day.

Please note that when booking 5 or more rooms, different policies and additional supplements may apply.

Please note that Nonrefundable reservations must be paid through a bank link that the hotel will send you, once the reservation has been made.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 26 per day.

Location

Property Accessibility

Total Disability Score: 56.29
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 141
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 14
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.9
Based on 8687 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.74
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 9.73
Overall Experience: 9.2
B
Barros • couple • br
9
Boa estadia, fiquei bastante satisfeito
Pros:

A localização e o atendimento dos funcionários

Cons:

Tudo dentro da normalidade, nada me desagradou.

2026-04-18 • via Nuitee
R
Raquel • solo_traveller • es
9
2026-04-18 • via Nuitee
F
ferenc • family_with_children • hu
9
2026-04-17 • via Nuitee
R
Regina • solo_traveller • br
10
Pros:

Localização perfeita.

2026-04-17 • via Nuitee
U
Ulrike • extended_group • nl
9
Dit is je hotel in Madrid!
Pros:

Lokatie echt top! Leuk plein en centraal gelegen. Bedden ook zeer comfortabel. Mijn moeder had er mindervalide kamer die ook uitstekend geschikt voor haar behoefte zoals een beugel in de douche. Personeel ook zeer vriendelijk en behulpzaam. Ontbijt ook dik in order.

Cons:

Wij hadden een kamer die bij de eerste avond sterk rook naar riool. Dit gemeld bij de receptie en die hebben ons een nieuwe kamer aangeboden met een kosteloze upgrade. Zeer goede oplossing voor ons.

2026-04-17 • via Nuitee
B
Broyer • couple • fr
10
Super séjour, je reviendrai !
Pros:

Le service, la qualité des prestations, l’emplacement et la gentillesse du personnel

2026-04-17 • via Nuitee
F
Fernando Gabriel • couple • ar
10
Excelente opción en el centro de Madrid. Ubicación, tamaño de las habitaciones, limpieza y personal. Volveré
Pros:

Todo

Cons:

Nada

2026-04-16 • via Nuitee
V
Vasiliki • couple • gr
9
Άνετη !
Pros:

Εξαιρετική τοποθεσία. 5 λεπτά περπάτημα από την Puerta de Sol. Το δωμάτιο ήταν πολύ άνετο και καθαρό! Κάθε μέρα άλλαζαν σεντόνια και πετσέτες. Το προσωπικό ήταν ευγενέστατο. Θα το συνιστούσα ανεπιφύλακτα, δεδομένης της σχέσης τιμής - ποιότητας!!!

Cons:

Είχε αρκετή φασαρία έξω από το ξενοδοχείο. Ίσως θα έπρεπε να είχε καλύτερη ηχομόνωση.

2026-04-14 • via Nuitee
F
Fabian • family_with_children • be
8
2026-04-14 • via Nuitee
A
Ana • couple • cr
10
Volveremos en un futuro al mismo hotel!
Pros:

Excelente atención y ubicación

2026-04-14 • via Nuitee
V
Valerio • couple • it
9
Da ripetere
Pros:

La posizione.

Cons:

La colazione solamente salata

2026-04-13 • via Nuitee
B
Barbara Vandenbroucke • solo_traveller • be
10
Super verblijf, absolute aanrader!
Pros:

Alles in kader van het hotel, personeel, ontbijt, kamer, ligging. Het kon niet beter zijn voor onze citytrip!
Meer dan super ervaring.

Cons:

Niets!

2026-04-13 • via Nuitee
N
Nora Soria • solo_traveller • mx
10
Pros:

Las camas 😁 presion del agua en la ducha. 👍

2026-04-12 • via Nuitee
B
babiegui77 • solo_traveller • br
9
Localização excelente
Pros:

Localização excelente!
Quarto amplo.
Chuveiro ótimo.
Perto de vários restaurantes e cafés e ruas de compras.
Taxi na porta.

Cons:

Para meu gosto cama muito firme.
Café da manhã fraco com muitas opções industrializadas.

2026-04-12 • via Nuitee
M
María Pilar • couple • es
10
2026-04-12 • via Nuitee
N
Nora • solo_traveller • bg
10
Pros:

Местоположението на хотела, обслужването, всичко беше перфектно!

2026-04-12 • via Nuitee
L
Lorne Atkinson • couple • ca
5
Disappointed in the room ammenities. Happy with the location.
Pros:

The hotel location was great. It had parking which we required. The breakfast selection was quite good.

Cons:

The room had no tissues. There was no tea or coffee in the room. There was no drinking water in the room

2026-04-12 • via Nuitee
M
María Pilar • solo_traveller • es
10
Pros:

Habitacion muy cómoda

Cons:

Es un poco caro

2026-04-12 • via Nuitee
E
Elisabeth • couple • de
9
Schöner Aufenthalt
Pros:

Sehr gute Lage. Zu Fuß gelangt man eigentlich schnell zu den touristischen Hotspots. Ab Sol fahren der Metro auch Regionalzüge (Linie 3 und 4), mit denen man schnell z.b nach Chamartin kommt.
Freundliches Personal, gutes Bett und Frühstück.
Wir kommen gerne wieder.

Cons:

Eigentlich war alles gut!
(Dafür, dass es ab und zu etwas lauter auf der Straße ist, kann das Hotel nichts. Ist eben ein Hotel im Zentrum einer Metropole)

2026-04-11 • via Nuitee
G
Guillermo • solo_traveller • mx
10
Excelente locación. Cerca de la estación de Sol.
Pros:

Perfect location. Close to the main station.

Cons:

Everything was excellent.

2026-04-11 • via Nuitee