Best Western Knoxville Airport / Alcoa, TN

Hotels
•
Best Western
8.1 (726 reviews)
162 Cusick Road , Alcoa , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good amenities
Cons:
Cleanliness issues
Poor food quality
Uncomfortable room conditions

Categories

Cleanliness
6.9
Concerns about dirty rooms, unclean pullout couch and floors mentioned in several reviews.
Service
9.2
Staff was friendly and accommodating; responsive to needs as mentioned in several reviews.
Location
8.9
Conveniently located near the airport, praised for accessibility.
Room Quality
7.9
Some comments about uncomfortable beds and poor climate control, but general satisfaction with room size.
Amenities
8.7
Amenities like free shuttle and responsive staff were appreciated.
Value for Money
8.4
Good value for the location and amenities but affected by cleanliness issues.
Food and Beverage
6.4
Breakfast was described as cold and stale, with mixed feelings about quality.
Overall Experience
8.4
General satisfaction despite some significant issues with cleanliness and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:09

Property Description

Convenient Location and Shuttle Service
Less than 2 miles from I-140, Best Western Knoxville Airport-Alcoa, TN provides free shuttle service from Knoxville McGhee Tyson Airport, ensuring a hassle-free arrival.

Comfortable Rooms with Amenities
Each room is equipped with free Wi-Fi, cable TV, an in-room coffee maker, microwave, and refrigerator, offering guests all the conveniences of home.

Complimentary Offerings and Nearby Attractions
Enjoy a free weekday copy of USA Today and freshly brewed coffee to kickstart your day. With downtown Knoxville just 12 miles away and Lambert Acres Golf Course a short 20-minute drive, there's plenty to explore near Best Western Knoxville Airport-Alcoa, TN.

Book your stay now for a seamless travel experience!

Important information:

Please note reservations must be made using a valid credit card. Credit card transactions will be authorized by 6 pm on the day of the guest's arrival. If a credit card is not valid, it will result in the reservation being canceled.

Daily Airport Shuttle service is available 4:00 - 23:00. Park & Fly is available directly through the hotel. Please contact the property direct for further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.1
Based on 726 reviews
Cleanliness: 6.9
Service: 9.2
Location: 8.9
Room Quality: 7.9
Amenities: 8.7
Value for Money: 8.4
Food and Beverage: 6.4
Overall Experience: 8.4
C
Carlibeth • couple • us
10
2026-04-16 • via Nuitee
A
Allen • solo_traveller • us
10
Good stopover 1/2 way home from my daughters.
Pros:

Restaurant and Starbucks within walking distance. Good parking surface, no issue parking my motorcycle.

Cons:

No issues to report, unless you want better pancakes.

2026-04-14 • via Nuitee
D
Dee • solo_traveller • us
10
2026-04-14 • via Nuitee
C
Catherine • solo_traveller • us
10
Pros:

Quiet, very clean, comfortable bed. Like sleeping on a cloud! I had to get a very early ride to the airport & airport shuttle was perfect, easy to schedule the ride, on time and driver was very friendly.

Cons:

No improvement needed.

2026-04-14 • via Nuitee
K
Keith • solo_traveller • us
9
Great location next to airport and quality room
Pros:

Large room. Plenty of parking. Good shower

2026-04-12 • via Nuitee
R
Robert • couple • us
8
Good location and friendly staff
Pros:

Location and friendly staff

Cons:

Bathroom was dirty

2026-04-10 • via Nuitee
D
Dicky • couple • us
9
2026-04-10 • via Nuitee
K
Kim • couple • us
8
Pros:

Room was clean and comfortable. Great location.

Cons:

The only complaint was the room smelled a little stale. But it was nothing a candle couldn't fix.

2026-04-09 • via Nuitee
A
Annquanette • family_with_children • us
10
Would stay here again.
Pros:

Very clean and quiet.

Cons:

Bathroom just a little small.

2026-04-04 • via Nuitee
C
CYNTHIA • couple • us
5
2026-04-02 • via Nuitee
H
Happiness32074517092 • Family
2
Worst experience ever-Reservation Canceled
Pros:

Never had any issues with a Best Western till this location. They cancel your hotel reservation if they choose to do so at 6pm if they become a booked hotel and claim they called and left a message when they didn't...

2026-03-30 • via Tripadvisor
N
Nancy • solo_traveller • us
10
2026-03-30 • via Nuitee
Y
Yomeli • couple • us
9
My trip while brief was amazing.
Pros:

I liked the location of the property due to its close proximity to food areas.

Cons:

I don’t have anything negative to share about the property.

2026-03-30 • via Nuitee
P
Prentice • solo_traveller • us
10
2026-03-29 • via Nuitee
J
Janell • couple • us
9
2026-03-28 • via Nuitee
H
Haley • couple • us
10
2026-03-22 • via Nuitee
V
Vicki • couple • us
10
2026-03-20 • via Nuitee
J
Johnson Jr • solo_traveller • us
7
2026-03-18 • via Nuitee
M
Madison • couple • us
10
2026-03-17 • via Nuitee
W
Wanda • family_with_children • us
9
2026-03-15 • via Nuitee