Country Inn & Suites by Radisson, Mason City, IA

Hotels
•
Country Inn & Suites by Radisson Americas
8.6 (166 reviews)
4082 4th Street Southwest , Mason City , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location near highway/food/businesses
Friendly, helpful staff
Clean rooms noted by multiple guests
Good breakfast
Rooms described as large and comfortable
Cons:
Serious cleanliness incident reported (mold, stained sheets, burn holes, toilet issues)
Spa/hot tub repeatedly not working/closed
Inconsistent room maintenance
At least one guest reported strong odors and poor housekeeping

Categories

Cleanliness
6.5
Mixed reports: several guests called the rooms 'clean', but one guest reported severe cleanliness failures (mold in bathroom, stained sheets, burn holes, toilet issues); overall leans negative due to that serious incident.
Service
9.6
Multiple reviews praise staff as friendly, helpful and treating guests well; service sentiment is strongly positive.
Location
9.4
Frequently noted as conveniently located (close to main highway, businesses and eateries) and a good choice for visiting family; location sentiment is very positive.
Room Quality
8.4
Rooms described as nice, big and comfortable by several guests, though one guest reported damaged/poorly maintained bedding and issues linked to cleanliness.
Amenities
7.3
Repeated complaints that the spa/hot tub was not working or closed for multiple stays; other amenities not widely discussed.
Value for Money
9.4
Generally perceived as good value thanks to location and breakfast offerings, though a few guests were disappointed having paid expecting a working hot tub.
Food and Beverage
9.4
Breakfast mentioned positively in several reviews as a good choice; no major food/beverage complaints reported.
Overall Experience
8.8
Most guests report enjoyable stays with friendly staff and convenient location, but at least one guest had a very poor experience due to severe cleanliness problems — overall mixed but generally positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Indoor Pool and Free Wi-Fi
Enjoy a refreshing swim in the indoor pool or stay connected with complimentary Wi-Fi throughout the hotel.

Daily Breakfast Buffet and Comfortable Rooms
Start your day right with a delicious breakfast buffet and relax in the traditionally styled rooms equipped with essential amenities.

Convenient Facilities and Nearby Attractions
Take advantage of the free computer and printer station, fitness center, and library. Explore nearby attractions like Fort Custer Maze and Music Man Square.

Experience comfort and convenience at Country Inn & Suites By Carlson Mason City. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, Aug 21, 2026 until Sat, Sep 5, 2026
Hot tub/jacuzzi is closed from 2026-09-05 until 2026-08-21
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 166 reviews
Cleanliness: 6.5
Service: 9.6
Location: 9.4
Room Quality: 8.4
Amenities: 7.3
Value for Money: 9.4
Food and Beverage: 9.4
Overall Experience: 8.8
K
Kimberly • couple • us
9
2026-10-17 • via Nuitee
D
Dale • solo_traveller • us
7
2026-10-09 • via Nuitee
B
Bonnie • solo_traveller • us
10
Pros:

Close to main highway and business and eating places. Quiet also..

2026-10-08 • via Nuitee
M
Maneshka • solo_traveller • us
1
2026-09-17 • via Nuitee
J
Justine • couple • us
8
2026-09-09 • via Nuitee
H
holmes • solo_traveller • us
1
Cons:

There was mold in our bathroom our blankets had burn holes...the toilet wouldn't flush it smelled TERRIBLE it looked like it hadn't been used or cleaned in forever...my sheets had stains I will never ever recommend your hotels ever....I travel all over the country and have never stayed in something so horrible...

2026-09-08 • via Nuitee
L
Love • solo_traveller • us
10
Pros:

I was treated very well by the staff. They were very friendly & helpful.

Cons:

I liked everything.

2026-08-25 • via Nuitee
S
Stewart • extended_group • us
9
Very good
Pros:

Very nice

Cons:

N/A

2026-07-09 • via Nuitee
C
Connor • couple • us
8
2026-07-07 • via Nuitee
J
Joe • solo_traveller • us
10
Clean and good location
Pros:

Clean

Cons:

N/A

2026-07-06 • via Nuitee
D
Donna • couple • us
8
2026-06-26 • via Nuitee
V
vicki • family_with_children • us
10
Pros:

We enjoyed our stay. The people were friendly. We have no complaints.

2026-06-24 • via Nuitee
N
Nora • solo_traveller • us
10
2026-06-23 • via Nuitee
A
Anne • extended_group • us
10
Great stay! Great staff.
Pros:

Convenient location; clean

Cons:

N/a

2026-06-21 • via Nuitee
T
Timo • solo_traveller • us
8
2026-06-20 • via Nuitee
K
Kari • couple • us
8
Good place to stay to visit out daughter
Pros:

Rooms r nice and big, comfortable and good choice for breakfast

Cons:

For the 3rd time in a row in the last year that we have stayed there the spa has not been working and we stay there for the spa so that is disappointing

2026-06-01 • via Nuitee
T
Tamara • solo_traveller • us
4
Pros:

Location, breakfast

Cons:

Only booked it as it listed a hot tub, so spent more money, but the hot tub closed....only re-done booked it.

2026-05-19 • via Nuitee
P
peter • solo_traveller • us
10
Cons:

The breakfast fake eggs.

2026-05-02 • via Nuitee
T
Twyla Beyer • family_with_children • us
10
2026-05-01 • via Nuitee
S
Sherry • couple • us
8
Would go again. Be nice to have a discount for frequent stays
Pros:

Pool. It was quiet slept pretty good

Cons:

Needs new pillows. They were very flat also towels had spots on them and no pool towels usually

2026-04-08 • via Nuitee