Norfolk Country Inn and Suites

Hotels
6.1 (484 reviews)
1201 South 13th Street , Norfolk , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
BBQ facilities
Laundry
Airport shuttle
See all facilities

Review Highlights

Pros:
Clean and updated room
Good location
Cons:
Dirty bathrooms
Non-functional amenities

Categories

Cleanliness
3.98
Multiple mentions of dirty rooms, sticky floors, and unclean bathrooms.
Service
7.46
Most reviews mention friendly staff, although there were issues during breakfast service.
Location
7.5
Some guests appreciated the location, though access issues were noted due to construction.
Room Quality
5.45
Reviews indicate dated rooms with issues like missing amenities and general disrepair.
Amenities
5.48
Limited breakfast options and amenities mentioned in reviews; generally lacking.
Value for Money
6.94
Some guests found the price acceptable for the quality provided.
Food and Beverage
5.99
Breakfast offerings were limited and not satisfactory for many guests.
Overall Experience
5.97
Mixed feedback with a tendency not to return, but some enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:41

Property Description

Luxurious Rooms with Modern Amenities
Indulge in the elegant ambiance of our rooms adorned with warm colors and modern decor. Each room features a flat-screen TV for your entertainment, and select rooms boast granite countertops for added luxury. Need a snack? Simply request a microwave and refrigerator for your convenience.

Convenient Location for Outdoor Enthusiasts
Located just a 10-minute drive from Skyview Lake, our hotel is a haven for outdoor lovers. Enjoy hiking, biking, and fishing in the picturesque surroundings. Explore nearby attractions like the Elkhorn Valley Museum and TaHaZouka Park, both just a short distance away.

Delicious Continental Breakfast
Start your day right with a delicious continental breakfast served fresh every morning. Fuel up for your adventures or business meetings ahead. Book your stay at Norfolk Country Inn now for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Pets are not permitted in the executive room types.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OFK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

Location

Guest Reviews

6.1
Based on 484 reviews
Cleanliness: 3.98
Service: 7.46
Location: 7.5
Room Quality: 5.45
Amenities: 5.48
Value for Money: 6.94
Food and Beverage: 5.99
Overall Experience: 5.97
L
Larry solo_traveller us
8
2026-06-11 via Nuitee
S
Straka solo_traveller us
4
My review
Pros:

It was available.

Cons:

Rudeness of guy up front I was sitting in the game room just getting up to move around and he came in said quit moving around stay on one side.

2026-06-11 via Nuitee
K
Kenneth solo_traveller us
5
I made due with what was offered.
Pros:

Bed was clean and comfortable.

Cons:

Floor was in need of a through cleaning. Stained and kinda sticky.
No coffee maker in room.
No ice bucket or ice machine.
WIFI didn't work or was really really slow.
TV didn't work properly because of poor WIFI?

2026-06-10 via Nuitee
B
Boots couple us
3
Pros:

Cleanliness,staff was helpful,

Cons:

The decor was dated , the breakfast wasn’t good, the room needs updated

2026-06-08 via Nuitee
J
Jose solo_traveller us
10
2026-06-07 via Nuitee
J
James couple us
3
Yeah, no…
Pros:

TV

Cons:

One ice machine in the farthest corner of the complex. No maid service in our rooms. Parking lot has huge potholes.

2026-06-05 via Nuitee
A
Allen couple us
1
I was not refunded the full amount. I had to find another place to stay after looking at the room.
Pros:

Dump

Cons:

Dump

2026-06-03 via Nuitee
J
jeys couple us
1
Filthy
Pros:

Nothing

Cons:

Did not stay, when we went in and found how filthy it was cancelled our night

2026-06-01 via Nuitee
J
Jennifer couple us
3
Not what it seems....
Pros:

There wasn't really much I liked. It was easy to find and get to.

Cons:

The room was not very clean. The floor felt gross and dirty, even my socks and my son's feet turned black. The toilet had yellow streaks down the front of it. The bottom of the tub was dirty and the walls still had handprints on them. Several of the outlets in the room didn't work. The breakfast area is in the casino room. This definitely has nothing to do with the "chain" motel we are familiar with.

2026-06-01 via Nuitee
J
Jamie couple us
6
A suitable, clean room for a good value & friendly staff.
Pros:

Friendly staff & safe location, was close to everything but felt private.

Cons:

No seating outside in courtyard area

2026-05-25 via Nuitee
S
Savana solo_traveller us
5
2026-05-18 via Nuitee
B
Baker solo_traveller us
9
Pros:

Close to my contracted place of employment, very quiet. Comfortable bed

Cons:

I have no complaints

2026-05-16 via Nuitee
C
Cory couple us
1
Would not stay here again.
Pros:

It was easy to find, on the main road through Norfolk.

Cons:

The room was dirty, the lamp didn’t work. There was no tissues or ice bucket. No outlets by the bed. Did not know the room a door a joining room. Curtain did close. Show was dirty, towels were very small.

2026-05-10 via Nuitee
J
Jerry solo_traveller us
10
2026-05-04 via Nuitee
R
Robert couple us
8
2026-04-26 via Nuitee
S
Susan couple us
1
It wasnt what we expected so we left.
Cons:

This place was not what we expected. It is very out dated. Right off the bat there was a sign on the check in desk that read "Two Men To A Room. If we discover more you will be evicted " We signed in, viewed the room and decided not to stay. There seemed to be a coating of Ick on everything. There was so much going on noise wise we never would have been able to sleep. The whole place as sketchy. When I asked for a refund the manager said no, that I had to take it up with Booking. Com

2026-04-05 via Nuitee
J
john family_with_children ca
10
2026-04-02 via Nuitee
O
olivia couple us
1
Pros:

Newer furniture was nice.

Cons:

Bed had bedbugs :/ left a night early

2026-03-31 via Nuitee
D
DJ family_with_children us
2
Nothing good to say could have made the breakfast hot
Pros:

My breakfast was in 2 crock pots that weren’t even turned on.

2026-03-12 via Nuitee
J
Joel solo_traveller us
8
2026-03-12 via Nuitee