Norfolk Country Inn and Suites

Hotels
6.1 (495 reviews)
1201 South 13th Street , Norfolk , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
BBQ facilities
Laundry
Golf course
See all facilities

Review Highlights

Pros:
Clean and updated room
Good location
Cons:
Dirty bathrooms
Non-functional amenities

Categories

Cleanliness
3.98
Multiple mentions of dirty rooms, sticky floors, and unclean bathrooms.
Service
7.46
Most reviews mention friendly staff, although there were issues during breakfast service.
Location
7.5
Some guests appreciated the location, though access issues were noted due to construction.
Room Quality
5.45
Reviews indicate dated rooms with issues like missing amenities and general disrepair.
Amenities
5.48
Limited breakfast options and amenities mentioned in reviews; generally lacking.
Value for Money
6.94
Some guests found the price acceptable for the quality provided.
Food and Beverage
5.99
Breakfast offerings were limited and not satisfactory for many guests.
Overall Experience
5.97
Mixed feedback with a tendency not to return, but some enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:41

Property Description

Luxurious Rooms with Modern Amenities
Indulge in the elegant ambiance of our rooms adorned with warm colors and modern decor. Each room features a flat-screen TV for your entertainment, and select rooms boast granite countertops for added luxury. Need a snack? Simply request a microwave and refrigerator for your convenience.

Convenient Location for Outdoor Enthusiasts
Located just a 10-minute drive from Skyview Lake, our hotel is a haven for outdoor lovers. Enjoy hiking, biking, and fishing in the picturesque surroundings. Explore nearby attractions like the Elkhorn Valley Museum and TaHaZouka Park, both just a short distance away.

Delicious Continental Breakfast
Start your day right with a delicious continental breakfast served fresh every morning. Fuel up for your adventures or business meetings ahead. Book your stay at Norfolk Country Inn now for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Pets are not permitted in the executive room types.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OFK

Location

Guest Reviews

6.1
Based on 495 reviews
Cleanliness: 3.98
Service: 7.46
Location: 7.5
Room Quality: 5.45
Amenities: 5.48
Value for Money: 6.94
Food and Beverage: 5.99
Overall Experience: 5.97
S
Sally solo_traveller us
10
Retro amazing
Pros:

Nostalgia

Cons:

Polyester sheets

2026-08-26 via Nuitee
C
Chris solo_traveller us
7
2026-08-26 via Nuitee
C
Charlie solo_traveller us
3
No
Pros:

The best thing about this stay was that it was over

Cons:

The AC unit was leaking all over the floor massively the whole carpet was soaked causing the room to stink like mildew there were bugs in every corner that you looked in and the shower casing was moldy

2026-08-20 via Nuitee
J
Juan couple us
7
Cons:

Breakfast can be a lil better. Had to walk across the street to the restaurant to eat breakfast instead.

2026-08-13 via Nuitee
B
Bryan solo_traveller us
5
It was a stay and I’m grateful to have had a place to stay
Pros:

The coffee was good

Cons:

My room obviously being entered while I was away. Didn’t sign up for inspection or whatever you want to call it

2026-08-08 via Nuitee
H
Herbert solo_traveller us
9
2026-08-03 via Nuitee
S
Sandra solo_traveller us
10
2026-07-18 via Nuitee
M
Mallory couple us
8
2026-07-18 via Nuitee
M
Malychone solo_traveller us
2
Not happy
Pros:

Walking distances to restaurants

Cons:

The cleanliness of the room. Wall behind headboard was falling apart.

2026-07-14 via Nuitee
S
Smith extended_group us
1
We will not use this location again nor booking.com.
Pros:

nothing really

Cons:

Bathrooms and showers were not clean in multiple rooms. I cancelled 2 of my rooms before arrival, over 24hours before check in time and booking.com and the hotel seem to be conspiring to keep me from getting them taken off my bill. The hotel staff have been extremely unhelpful regarding this issue.

2026-07-11 via Nuitee
V
Voradeth solo_traveller us
1
2026-07-09 via Nuitee
S
Straka solo_traveller us
4
My review
Pros:

It was available.

Cons:

Rudeness of guy up front I was sitting in the game room just getting up to move around and he came in said quit moving around stay on one side.

2026-06-11 via Nuitee
L
Larry solo_traveller us
8
2026-06-11 via Nuitee
K
Kenneth solo_traveller us
5
I made due with what was offered.
Pros:

Bed was clean and comfortable.

Cons:

Floor was in need of a through cleaning. Stained and kinda sticky.
No coffee maker in room.
No ice bucket or ice machine.
WIFI didn't work or was really really slow.
TV didn't work properly because of poor WIFI?

2026-06-10 via Nuitee
B
Boots couple us
3
Pros:

Cleanliness,staff was helpful,

Cons:

The decor was dated , the breakfast wasn’t good, the room needs updated

2026-06-08 via Nuitee
J
Jose solo_traveller us
10
2026-06-07 via Nuitee
J
James couple us
3
Yeah, no…
Pros:

TV

Cons:

One ice machine in the farthest corner of the complex. No maid service in our rooms. Parking lot has huge potholes.

2026-06-05 via Nuitee
A
Allen couple us
1
I was not refunded the full amount. I had to find another place to stay after looking at the room.
Pros:

Dump

Cons:

Dump

2026-06-03 via Nuitee
J
jeys couple us
1
Filthy
Pros:

Nothing

Cons:

Did not stay, when we went in and found how filthy it was cancelled our night

2026-06-01 via Nuitee
J
Jennifer couple us
3
Not what it seems....
Pros:

There wasn't really much I liked. It was easy to find and get to.

Cons:

The room was not very clean. The floor felt gross and dirty, even my socks and my son's feet turned black. The toilet had yellow streaks down the front of it. The bottom of the tub was dirty and the walls still had handprints on them. Several of the outlets in the room didn't work. The breakfast area is in the casino room. This definitely has nothing to do with the "chain" motel we are familiar with.

2026-06-01 via Nuitee