Holiday Inn Express - Charleston/Kanawha City by IHG

Hotels
•
Holiday Inn Express
7 (275 reviews)
107 Alex Lane , Charleston , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast variety
Cons:
Cleanliness issues
Room quality concerns
Value for money not met

Categories

Cleanliness
5.08
Several reviews mentioned that the place was dirty and sheets had an odd smell, indicating poor cleanliness.
Service
8.05
The staff were described as very nice and accommodating, particularly during check-in and for family gatherings.
Location
7.59
Conveniently located off the interstate but noted for being noisy due to highway traffic.
Room Quality
6.04
Issues with room maintenance and quality were mentioned, including unfinished areas and uncomfortable setups.
Amenities
8.07
Breakfast variety and indoor pool enjoyed by guests, adding positively to their experience.
Value for Money
6.03
Reviews suggest the hotel does not provide good value compared to experiences at other hotel chains.
Food and Beverage
8.08
Breakfast had good variety and was well-received by guests.
Overall Experience
7.05
Mixed experiences, with both positive and negative aspects leading to an average overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:14

Property Description

Convenient Location near University of Charleston
Located just a 10-minute drive from the University of Charleston, the Charleston Holiday Express Inn offers a prime location for visitors to the area.

Comfortable Accommodations with Amenities
Each room at the Holiday Inn Express Charleston is equipped with cable TV, a desk, and an en suite bathroom with complimentary toiletries. Some rooms even feature a convenient sofa bed for extra comfort.

Relaxing Indoor Pool and Fitness Center
Guests can unwind by taking a refreshing swim in the indoor pool or maintain their workout routine at the hotel's fitness center.

Book your stay at the Charleston Holiday Express Inn now to enjoy these fantastic amenities and more during your visit to Charleston!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CRW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 275 reviews
Cleanliness: 5.08
Service: 8.05
Location: 7.59
Room Quality: 6.04
Amenities: 8.07
Value for Money: 6.03
Food and Beverage: 8.08
Overall Experience: 7.05
C
Catina • solo_traveller • us
10
2026-07-03 • via Nuitee
K
Kaylin Kinnison • couple • us
10
Pros:

Breakfast was absolutely amazing and the staff was incredible!

Cons:

The pool wasn't open while I was there which sucked

2026-07-03 • via Nuitee
C
Christina • couple • us
10
Short stay but close to airpot
Pros:

Convenient and close to airport

Cons:

Nothing

2026-06-29 • via Nuitee
K
Kylee • family_with_children • us
3
I would stay elsewhere next time..
Pros:

The breakfast was good. Location was good.staff was ok.

Cons:

The room was not handicapped accessible. It was very hard to get a 21 inch wide wheelchair through the room. Elevator door was small. Very difficult to use bath with wheelchair as bathroom was very small.

2026-06-07 • via Nuitee
A
Alycia • solo_traveller • us
8
2026-06-03 • via Nuitee
L
Lloyd • family_with_children • us
9
2026-05-27 • via Nuitee
T
timothy • solo_traveller • us
7
2026-05-27 • via Nuitee
J
Jennifer1537 • family_with_children • us
9
Would stay here again if I'm in the area.
Pros:

This was a layover stop for us, it was right off the freeway so that was convenient, hotel was located back behind the Bob Evans, the area looks run down, however never did I feel unsafe. I'm a smoker so I was outside late at night and early in the morning. Room was clean and ready when we checked in. The grab bar in the bathroom was a nice addition. There was plenty of food at the breakfast, it was hot and filling. There was both hot and cold options, it would have been nice to have some yogurt in the fridge. The pool was clean and inviting, our granddaughter loved it.

Cons:

I didn't see anything I didn't like about the hotel, it was clean and staff was efficient.

2026-05-26 • via Nuitee
B
Benjamin • solo_traveller • us
10
Pros:

The room was excellent.... breakfast there was more than expected!

Cons:

Cold pool

2026-05-25 • via Nuitee
J
JULIE • solo_traveller • us
9
2026-05-21 • via Nuitee
J
Janice • solo_traveller • us
8
Good stay
Pros:

Large room, very clean, good location

Cons:

Lots of street noise, breakfast just okay

2026-05-20 • via Nuitee
J
James • couple • us
5
Pros:

The breakfast was good.

Cons:

The bathroom was not clean,

2026-05-11 • via Nuitee
S
Stanislao • solo_traveller • it
6
Cons:

Too much noise due the road just in front my window

2026-05-10 • via Nuitee
I
Isaiah • couple • us
7
2026-05-02 • via Nuitee
I
Isaiah • couple • us
7
2026-05-02 • via Nuitee
J
Jessica • solo_traveller • us
8
2026-04-27 • via Nuitee
D
dolce • couple • us
8
Pros:

Everything

Cons:

None

2026-04-23 • via Nuitee
G
Greg • solo_traveller • us
10
2026-04-09 • via Nuitee
D
dynatsy • family_with_children • us
1
2026-03-23 • via Nuitee
K
Kenneth • family_with_children • us
10
2026-03-15 • via Nuitee