Comfort Inn & Suites North Aurora - Naperville

The rooms need a serious makeover.

Older building with all the problems that come with that. Toliet cycled water CONSTANTLY, walls were thin enough to hear the conversations in the room next door and there was a BAD mildew smell by the time I left after a week.

clean and well staffed. Food good. Outside door lock on door near our room was broken and not feeling very secure. Kids and families on second floor above us were noisy until well after midnight running across the floor. Guests entering after midnight very loud and waking us and our dog up.. too much money in our opinion for weekend rates.

The staff was nice and friendly, but the hotel seemed smelly and dirty. The shower had a little bit of mold in it, and the halls & room were musty and smelly. The rug seemed dirty and the bottom of our socks gave evidence to that. The breakfast was cereal, Swiss Miss envelopes of hot chocolate, and envelopes of oatmeal. We come up into the area often to visit relatives, and I don't believe we'll be going back to this hotel.....despite the fact that the staff was friendly.

My tv didn’t work and upon asking front desk the “manager” had no idea how to work newly installed tvs. She waited for another young man to assist who was for the next shift ( we waited a hour) who he then stayed the tv just wasn’t working. We went down stairs to be told they have been sold out for the night and there was no available tv that we would be able to use. Would not recommend!

This is your everyday average 3 star Hotel. The King Bedroom Suite is comfortably large and costs just a little more $ and is recommended. Much of the Housekeeping staff does not speak English which can be a BIG hassle. The Breakfast is VERY good with many choices including eggs/bacon/sausage or ham slices. A nice waffle maker and many other things to enjoy. HOWEVER we saw the Breakfast attendant work without plastic gloves, putting food like Bagels, muffins etc on the Buffet with her bare hands. A no no definitely. We stayed a week and did enjoy the stay. Will use this Hotel again if prices stay competitive. Also note that although the Housekeepers could not understand me, they did a good job of cleaning the room and I did leave them a tip.

Front desk staff took a bit to help you when you arrive and check

Everyone and everything was amazing

It was perfect for me

Fine enough.

Would definitely stay here again. Convenience to the highway and amenities.

Total lie that it has EV chargers. All they have are the outdated CCS and even had I had an adapter you have to pay to charge. Guy at the front desk couldn’t figure out my email address though I spelled it out slowly three times. Same difficulty with my license plate. Avoid.

We chose this hotel berthed took pets. Unfortunately they didn’t have a designated dog walk area or trash receptacle for dog refuse. It would have been nice to know where they wanted the dogs walked.

Nothing unique. Good price

While check in was good. The room could have been cleaned better in between guests, especially the toilet and bathroom.

Limited breakfast options. Rude staff clearing area while we were selecting breakfast. Poor customer service and hospitality.

Nice spacious room, good breakfast, friendly staff

Room was crowded and the door was hard to close and lock

the room was outdated, noisey, the AC was loud and didn't
keep the temp. the employees were Blahh

They show

The pictures did not exceed my expectation. I left the do not disturb sign on the inside of my room, expecting someone to clean it but no one did