Mercure Paris Porte de Pantin

Hotels
•
Mercure
7.9 (361 reviews)
22 avenue Jean Lolive , Pantin , fr

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Outdated amenities

Categories

Cleanliness
6.9
Mentioned issues with cleanliness and maintenance in rooms.
Service
8.9
Generally positive comments about staff friendliness and hospitality.
Location
8.9
Convenient location close to the Zénith and amenities.
Room Quality
7.4
Several comments on outdated decor and comfort issues.
Amenities
8.4
General appreciation for available services but some complaints about limited options.
Value for Money
7.4
Mixed sentiments regarding the pricing versus quality.
Food and Beverage
6.9
Negative feedback about breakfast quality and value.
Overall Experience
8.4
Overall a satisfactory stay with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:55

Property Description

Convenient Location
Located next to Hoche Metro Station, Mercure Hotel is a short walk from Parc de la Villette and Porte de Pantin Tramway Station, offering easy access to Paris attractions.

Modern Amenities
Rooms feature cable TV, free Wi-Fi, and private bathrooms. Enjoy complimentary tea and coffee facilities for a relaxing stay.

Dining and Leisure
Start your day with breakfast at the hotel restaurant, Legato, serving fresh regional cuisine. Unwind at the garden terrace or bar after exploring Cités des Sciences and Musique nearby.

To experience comfort and convenience in Paris, book your stay at Mercure Paris Porte de Pantin today!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.

Please note that the restaurant is closed on weekends.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

7.9
Based on 361 reviews
Cleanliness: 6.9
Service: 8.9
Location: 8.9
Room Quality: 7.4
Amenities: 8.4
Value for Money: 7.4
Food and Beverage: 6.9
Overall Experience: 8.4
H
Huang • couple • fr
10
2026-05-08 • via Nuitee
R
ramma • extended_group • fr
10
2026-05-05 • via Nuitee
C
CHRIZADA KA • solo_traveller • be
2
2026-05-05 • via Nuitee
S
Sofia • couple • fr
8
2026-05-04 • via Nuitee
N
Ndombe • solo_traveller • fr
7
2026-05-04 • via Nuitee
T
tady rebeca • solo_traveller • be
7
2026-05-04 • via Nuitee
S
stephanie • couple • fr
8
2026-05-02 • via Nuitee
C
christophe • solo_traveller • fr
10
Pros:

Le tarif

2026-05-01 • via Nuitee
O
Ophélie • couple • fr
4
Personnel agréable et compétent mais chambre décevante
Pros:

Emplacement calme et sécurisé.
Personnels à l’écoute et compétents.

Cons:

Literie inconfortable, matelas dur et oreiller plat)
Couloirs des chambres sales (couverts et serviettes sales au sol)
Robinet de la baignoire avec un débit faible
L’eau passe de froid à très chaud sans tourner le mitigeur
La Clim ne refroidit pas

2026-04-30 • via Nuitee
J
Jenn & Geo • solo_traveller • fr
4
Pros:

- La réactivité de certains personnels face aux problèmes rencontrés.
- Le petit déjeuner riche et copieux

Cons:

- La médiocrité de la première chambre attribuée (poignée de porte de salle de bain cassée, odeur très forte de tabac)

2026-04-29 • via Nuitee
D
David • solo_traveller • fr
5
Je n'y reviendrais pas
Pros:

Bonne literie. Chambre trop chauffée. Chambre exigu, non climatisée au vu des températures en chambre, obligé du coup d'ouvrir la fenêtre avec un environnement très bruyant. Heureusement que le personnel est très sympathique.

Cons:

Repas indigne du prix payé (lasagne au épinards insipide et sans saveurs!!! cela est fortement navrant car c'est de la nourriture congelée non assaisonnée et franche de mauvais gout.) je ne parle même de l'entrée (salade de chèvre chaud, qui n'a de chèvre) que le nom 2 ridicules rondelles de chèvre bas de gamme.

2026-04-29 • via Nuitee
J
Jonathan • couple • be
9
2026-04-28 • via Nuitee
A
Ann • family_with_children • be
10
Pros:

Goeie service, goed ontbijt, nette kamer

Cons:

Niks

2026-04-28 • via Nuitee
ΘΩΜΑΣ • solo_traveller • gr
9
Pros:

Polite and helpful staff. Big room clean with all needed stuff. Near metro market near. Area is ok.

Cons:

Pillow and bed not bad could be a bit better, free wifi is dangerous, it,s about 30 minutes from.down town but more cheap than hotels there

2026-04-26 • via Nuitee
R
Raphaël • couple • ch
5
Nous étions là pour un concert à la villette, l'endroit était bien situé.
Pros:

chambre petite et sombre. Le petit-déjeuner était moyen pas bcp de choix

Cons:

la chambre

2026-04-26 • via Nuitee
A
ahou charlene • solo_traveller • de
7
Ich empfehle euch aber wenn es ist nur für ein paar Tage
Pros:

Umgebung

Cons:

Naja bisschen klein und wenige Steckdosen

2026-04-24 • via Nuitee
A
Arnaud • solo_traveller • fr
7
Pros:

La Chambre ,une bonne literie, la propreté, le personnel, la bouteille d'eau fraîche, le thé, la bouilloire.

2026-04-23 • via Nuitee
S
Sandrine • family_with_children • de
7
2026-04-20 • via Nuitee
H
Huang • couple • fr
10
2026-04-19 • via Nuitee
E
Eric • solo_traveller • fr
10
2026-04-19 • via Nuitee