Mercure Paris Porte de Pantin

Hotels
•
Mercure
7.9 (302 reviews)
22 avenue Jean Lolive , Pantin , fr

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Outdated amenities

Categories

Cleanliness
6.9
Mentioned issues with cleanliness and maintenance in rooms.
Service
8.9
Generally positive comments about staff friendliness and hospitality.
Location
8.9
Convenient location close to the Zénith and amenities.
Room Quality
7.4
Several comments on outdated decor and comfort issues.
Amenities
8.4
General appreciation for available services but some complaints about limited options.
Value for Money
7.4
Mixed sentiments regarding the pricing versus quality.
Food and Beverage
6.9
Negative feedback about breakfast quality and value.
Overall Experience
8.4
Overall a satisfactory stay with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:55

Property Description

Convenient Location
Located next to Hoche Metro Station, Mercure Hotel is a short walk from Parc de la Villette and Porte de Pantin Tramway Station, offering easy access to Paris attractions.

Modern Amenities
Rooms feature cable TV, free Wi-Fi, and private bathrooms. Enjoy complimentary tea and coffee facilities for a relaxing stay.

Dining and Leisure
Start your day with breakfast at the hotel restaurant, Legato, serving fresh regional cuisine. Unwind at the garden terrace or bar after exploring Cités des Sciences and Musique nearby.

To experience comfort and convenience in Paris, book your stay at Mercure Paris Porte de Pantin today!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.

Please note that the restaurant is closed on weekends.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

7.9
Based on 302 reviews
Cleanliness: 6.9
Service: 8.9
Location: 8.9
Room Quality: 7.4
Amenities: 8.4
Value for Money: 7.4
Food and Beverage: 6.9
Overall Experience: 8.4
S
Spc • family_with_children • fr
6
Pros:

Environnement

Cons:

Accueil

2026-03-20 • via Nuitee
B
Bonbois • couple • fr
8
2026-03-17 • via Nuitee
P
Phillip • extended_group • de
7
2026-03-17 • via Nuitee
A
Alexandre • family_with_children • fr
9
Pros:

Très bon accueil
Chambres propres
Bon petit déjeuner

2026-03-16 • via Nuitee
J
JESSIE • family_with_children • fr
3
Cons:

Très déçue de l emplacement- avec en surplus un parking à payer sur toute la durée du séjour.
La propreté n’est pas top . Il y avait des travaux aux alentours . De passage pour un examen. Le bruit était un peu gênant la journée .

2026-03-16 • via Nuitee
P
Patrick • solo_traveller • ch
9
Überraschend gut gestaltete Zimmer
Pros:

Bei der Planung des Zimmers hat man sich im Detail einige richtige Gedanken gemacht in den wesentlichen Punkten. Es ist eigentlich einfach und platzsparend aufs Notwendige ausgestaltet, aber praktisch und ansprechend ausgeführt. Mir hat's gefallen, um mich wohl zu fühlen.
Lockeres Morgenbuffet bis 10h, Weekend bis 11h. Metro: Hoche oder Porte de Pantin nahe der Philharmonie 1+2. (Es gibt noch ein weiteres Mercure direkt bei den Musiksäälen, aber leicht teurer).

2026-03-16 • via Nuitee
H
H-Andi B. • couple • de
7
It is fine to stay there for a few nights if there is a concert at the Philharmonie de Paris.
Pros:

Standard room is slightly bigger and the price is lower than in other more prominent places in Paris.
Location is only interesting for concert not really for sightseeing.
Metro station Hoche in walking distance.

Cons:

During breakfast, cutlery was frequently missing and had to be requested, and refills of tea or pastries were slow.

2026-03-15 • via Nuitee
S
stephane • couple • fr
10
2026-03-15 • via Nuitee
A
Aline • family_with_children • fr
8
2026-03-13 • via Nuitee
C
Chantal • family_with_children • fr
7
2026-03-12 • via Nuitee
P
patrick • couple • fr
9
Pros:

bien situé; confortable

2026-03-11 • via Nuitee
S
Shanon • couple • gb
3
Disappointing
Pros:

The location

Cons:

We didn’t like the fact that the receptionist was rude . Made fun of us after going up and down 3 times because our door key was not working . Then put us in a room next door in the dark (no key no electric) for him to find a way of opening this blocked door with all our belongings in there . May I just add we didn’t get in to the bedroom till 2am considering we turned up at 12am . Then proceeded to put us in a different bedroom with you not the room booked (smaller bed) (uncomfortable) and to add to this we had a look round the room and the bed , the bed was full of hair .

2026-03-10 • via Nuitee
T
Tiffasha • family_with_children • fr
10
Pros:

Très bon accueil. Tout le personnel était super agréable,a l'écoute et serviable. Félicitations
Très bel hôtel,bar et belle chambre. Literie confortable. Je recommande

Cons:

Rien ras

2026-03-09 • via Nuitee
T
Theo • extended_group • fr
8
2026-03-09 • via Nuitee
G
Guido • extended_group • de
8
2026-03-07 • via Nuitee
A
Alessandra • solo_traveller • it
8
perfetto per viaggio di lavoro.
Pros:

molto silenzioso, materasso ottimo, televisione enorme, tende oscuranti perfette, phon a muro ma estremamente efficiente; cena in hotel più che buona.

Cons:

Ho chiesto un estratto per la mattina successiva e mi hanno detto no estratti e no centrifughe.

2026-03-02 • via Nuitee
C
Clément • couple • fr
10
Séjour très agréable pour un concert au zénith
Pros:

Petit déjeuner très bon et largement suffisant. La chambre était très propre ainsi que la salle de bain.
Nous avons été surclassé, ce qui a été une agréable surprise. Le personnel était très aimable et souriant.
Je reviendrai !

Cons:

RAS

2026-02-28 • via Nuitee
E
Eric • couple • be
9
2026-02-28 • via Nuitee
J
Julien • family_with_children • fr
9
Pros:

Le Professionnalisme des Équipes

Cons:

RAS

2026-02-24 • via Nuitee
F
Floryne • family_with_children • fr
10
2026-02-24 • via Nuitee