Mercure Paris Porte de Pantin

Hotels
Mercure
7.9 (339 reviews)
22 avenue Jean Lolive , Pantin , fr

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Outdated amenities

Categories

Cleanliness
6.9
Mentioned issues with cleanliness and maintenance in rooms.
Service
8.9
Generally positive comments about staff friendliness and hospitality.
Location
8.9
Convenient location close to the Zénith and amenities.
Room Quality
7.4
Several comments on outdated decor and comfort issues.
Amenities
8.4
General appreciation for available services but some complaints about limited options.
Value for Money
7.4
Mixed sentiments regarding the pricing versus quality.
Food and Beverage
6.9
Negative feedback about breakfast quality and value.
Overall Experience
8.4
Overall a satisfactory stay with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:55

Property Description

Convenient Location
Located next to Hoche Metro Station, Mercure Hotel is a short walk from Parc de la Villette and Porte de Pantin Tramway Station, offering easy access to Paris attractions.

Modern Amenities
Rooms feature cable TV, free Wi-Fi, and private bathrooms. Enjoy complimentary tea and coffee facilities for a relaxing stay.

Dining and Leisure
Start your day with breakfast at the hotel restaurant, Legato, serving fresh regional cuisine. Unwind at the garden terrace or bar after exploring Cités des Sciences and Musique nearby.

To experience comfort and convenience in Paris, book your stay at Mercure Paris Porte de Pantin today!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.

Please note that the restaurant is closed on weekends.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

7.9
Based on 339 reviews
Cleanliness: 6.9
Service: 8.9
Location: 8.9
Room Quality: 7.4
Amenities: 8.4
Value for Money: 7.4
Food and Beverage: 6.9
Overall Experience: 8.4
L
Laurine solo_traveller fr
9
Séjour très agréable, dans un hôtel à la hauteur des prestations proposées.
Pros:

Personnel très agréable, toujours souriant et à l’écoute. Chambre très confortable et bien équipé (sèche cheveux, très grande télé)

Cons:

Fonctionnement du parking.

2026-04-08 via Nuitee
S
SACHA solo_traveller fr
10
2026-04-08 via Nuitee
H
Hector couple fr
8
2026-04-06 via Nuitee
S
severine family_with_children fr
8
Pros:

Nous y avons passé 3 nuits. La literie est très confortable et l'hôtel est silencieux, bien insonorisé et sécurisé. Que ce soit à la réception, au service du petit dej ou dans les étages le personnel est très sympathique et aimable. Le parking en sous-sol est hyper pratique.

Cons:

Rien ( ou le show de la pseudo influenceuse luxembourgeoise ce matin au pdj 🤣)

2026-04-06 via Nuitee
V
Vincent couple fr
3
Pros:

Mis à part le petit déjeuner qui était très bien et la décoration du hall, pas grand chose.
Le personnel est agréable.

Cons:

Une fois passé l'accueil, nous avons vite déchanté. Ascenseurs qui grincent, chambre petite et très datée (trace d'usure sur les meubles, tâches au plafond, décoration années 80, chaussette sale trouvée sous le lit).
Parking payant non inclus dans le prix de la chambre.

2026-04-05 via Nuitee
D
Dembo extended_group be
10
Agréable séjour
Pros:

De l accueil à l arrivé au petit déjeuner. Tout était excellent

2026-04-05 via Nuitee
N
Ngunza solo_traveller fr
8
2026-03-31 via Nuitee
G
gwendoline family_with_children fr
7
2026-03-30 via Nuitee
C
Cedric couple fr
10
2026-03-29 via Nuitee
C
Charlotte solo_traveller fr
10
2026-03-28 via Nuitee
C
Chantal solo_traveller be
9
Agréable et proche de la philarmonie
Pros:

C est agréable et propre et le personnel est agréable

2026-03-27 via Nuitee
E
ERNEST KOUADIO solo_traveller ci
6
Sejour assez correct dans son ensemble
2026-03-26 via Nuitee
S
Spc family_with_children fr
6
Pros:

Environnement

Cons:

Accueil

2026-03-20 via Nuitee
B
Bonbois couple fr
8
2026-03-17 via Nuitee
P
Phillip extended_group de
7
2026-03-17 via Nuitee
P
Patrick solo_traveller ch
9
Überraschend gut gestaltete Zimmer
Pros:

Bei der Planung des Zimmers hat man sich im Detail einige richtige Gedanken gemacht in den wesentlichen Punkten. Es ist eigentlich einfach und platzsparend aufs Notwendige ausgestaltet, aber praktisch und ansprechend ausgeführt. Mir hat's gefallen, um mich wohl zu fühlen.
Lockeres Morgenbuffet bis 10h, Weekend bis 11h. Metro: Hoche oder Porte de Pantin nahe der Philharmonie 1+2. (Es gibt noch ein weiteres Mercure direkt bei den Musiksäälen, aber leicht teurer).

2026-03-16 via Nuitee
A
Alexandre family_with_children fr
9
Pros:

Très bon accueil
Chambres propres
Bon petit déjeuner

2026-03-16 via Nuitee
J
JESSIE family_with_children fr
3
Cons:

Très déçue de l emplacement- avec en surplus un parking à payer sur toute la durée du séjour.
La propreté n’est pas top . Il y avait des travaux aux alentours . De passage pour un examen. Le bruit était un peu gênant la journée .

2026-03-16 via Nuitee
H
H-Andi B. couple de
7
It is fine to stay there for a few nights if there is a concert at the Philharmonie de Paris.
Pros:

Standard room is slightly bigger and the price is lower than in other more prominent places in Paris.
Location is only interesting for concert not really for sightseeing.
Metro station Hoche in walking distance.

Cons:

During breakfast, cutlery was frequently missing and had to be requested, and refills of tea or pastries were slow.

2026-03-15 via Nuitee
S
stephane couple fr
10
2026-03-15 via Nuitee