São Paulo Tatuapé, Affiliated by Meliá

Hotels
•
Affiliated by Melia
8.3 (2360 reviews)
Rua Serra de Juréa, 351 , Sao Paulo , br

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Paid
Children allowed

Facilities

Fitness facilities
Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent and varied breakfast
Good location (near metro/Tatuapé)
Friendly and helpful staff
Comfortable beds and spacious rooms
Efficient parking/parking service
Good promotional pricing/value
Cons:
Sealed/non-opening windows causing discomfort for some guests
Slow issuance of invoices/notes (delays)
Reception/room service delays and occasional service issues
Old towels and worn bathroom mats
Some rooms reported damp smell and mites
Limited/underwhelming dinner menu

Categories

Cleanliness
7.6
Mostly praised (several mentions of excellent/very good cleaning), but multiple complaints about old towels, worn bathroom mats, damp/humid smells and reports of mites in some rooms reduce the score.
Service
7.9
Staff often described as polite and helpful with good front-desk & parking service, but there are repeated reports of slow room service, delays in issuing invoices and occasional reception problems.
Location
8.8
Repeated positive mentions: convenient location (near metro/Tatuapé) and praised by many guests.
Room Quality
7.8
Beds and room size frequently praised, but issues noted such as sealed/non-opening windows, cold rooms with limited heating/blankets, occasional missing bedding or sheets coming loose.
Amenities
8.4
Breakfast facilities, breakfast room and parking are highlighted positively; some limitations noted in evening/dinner offerings.
Value for Money
8.3
Guests mention good promotional pricing and generally see the hotel as good quality for the price.
Food and Beverage
9
Breakfast consistently described as excellent, varied and above average; occasional negative mentions about hotel dinner/menu limited or not meeting expectations.
Overall Experience
8.6
Majority of reviews are highly positive (recommendations, repeat stays), with some operational and room-specific issues that temper the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 21:25

Property Description

Spacious and Well-Illuminated Ambience
Experience a pleasant atmosphere with spacious and well-illuminated interiors at the São Paulo Tatuapé Affiliated by Meliá.

Modern Amenities
Enjoy modern amenities in all air-conditioned rooms, including a flat-screen TV, minibar, safe, and a pillow menu.

Convenient Location
Strategically situated on the east side of São Paulo, near Tatuapé subway station, shopping malls, and restaurants.

Book your stay now at São Paulo Tatuapé Affiliated by Meliá for a comfortable and convenient experience in São Paulo!

Important information:

All cots are subject to availability.

Please note, at check-in, guests must provide the credit card used to make the reservation.

For reservation of up to 9 apartments different conditions of rates, availability and form of payment will apply.

Please note that the hotel requires a credit card pre-authorization upon check-in. Guests will not be charged at this time.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Location

Guest Reviews

8.3
Based on 2360 reviews
Cleanliness: 7.6
Service: 7.9
Location: 8.8
Room Quality: 7.8
Amenities: 8.4
Value for Money: 8.3
Food and Beverage: 9
Overall Experience: 8.6
J
Jeffrey • solo_traveller • pe
10
EXCELENTE
Pros:

Las habitaciones muy cómodas, el desayuno buffet muy rico y la piscina relajante, zona tranquila

Cons:

Todo Excelente

2026-08-22 • via Nuitee
A
Ana Lúcia • couple • br
7
2026-08-22 • via Nuitee
T
Thyago • couple • br
7
2026-08-22 • via Nuitee
N
Navarro • couple • br
10
2026-08-21 • via Nuitee
L
Larissa • solo_traveller • br
10
Pros:

Localização e atendimento

2026-08-20 • via Nuitee
M
Maria Aparecida • couple • es
10
Pros:

Tudo perfeito

Cons:

Tudo me agradou

2026-08-19 • via Nuitee
S
Sirajgatao • solo_traveller • mz
10
Uma das melhores
Pros:

Limpeza,,pequeno almoco, localizacao

2026-08-17 • via Nuitee
J
Juliana Menestrina • family_with_children • br
7
Custo benefício bom para curtas estadias
Pros:

O atendimento foi bom, café da manhã completo e limpeza.

Cons:

O hotel é um pouco antigo e precisa de algumas reformas, toalhas muito antigas precisam ser trocadas e cheiro do quarto que não possui ventilação natural.

2026-08-17 • via Nuitee
S
Sandra • couple • br
8
Pros:

Quarto confortável e organizado

Cons:

O lençol debaixo da cama era sem elástico , fiica saindo da cama toda hora , horrível isso , um cobertor muito fino , passamos frio , isso foi péssimo , outra coisa é que abrimos a porta e tinha uma bandeja suja na porta , o vizinho colocou na porta no chão , deveria ser proibido isso

2026-08-16 • via Nuitee
U
Umit • solo_traveller • tr
1
Pros:

Only stuff was so nice

Cons:

*Location.
*Hotel Equipments ( No free drinking bottle, no kettle, noisy A/C, one blanket ( Room was cold)
*Elevaor at right hand side was not going up 6th floor where my room was during my stay
* money cage was broken
* breakfast are was cold. Not enoıgh A/C

2026-08-16 • via Nuitee
F
Fernanda • couple • br
10
Excelente acomodação, ótimo atendimento, boa localização e ambiente muito agradável
Pros:

Quarto amplo e acomodação

Cons:

X

2026-08-16 • via Nuitee
P
Pedro • solo_traveller • br
8
2026-08-13 • via Nuitee
P
Pedro • couple • jp
8
2026-08-13 • via Nuitee
J
JOSEPH • solo_traveller • br
8
2026-08-12 • via Nuitee
M
Melissa • family_with_children • cl
10
Pros:

Buen sector , tranquilo y todo a mano

2026-08-11 • via Nuitee
G
Gleice • family_with_children • br
5
Boa
Pros:

Localização

Cons:

Pessimo atendimento na recepção. Tivemos uma experiência ruim

2026-08-09 • via Nuitee
I
ivan • couple • br
10
2026-08-08 • via Nuitee
F
Fabio Alberto • couple • br
10
Excelente
Pros:

Ótima cama e ótima limpeza

2026-08-07 • via Nuitee
L
Leonardo • solo_traveller • br
10
2026-08-07 • via Nuitee
T
Tamiris • couple • br
10
Recomendo MUITO!!!
Pros:

Sem reclamações, hotel muito completo, funcionários educados e limpeza excelente.

Café da manhã bem diversificado, amamos!

Cons:

A única questão é que as janelas não abrem, porém não nos afetou em nada.

2026-08-06 • via Nuitee