Best Western Roanoke Inn & Suites

Hotels
Best Western
8.2 (426 reviews)
337 Dorman Road , Roanoke , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Convenient location
Clean and quiet rooms
Friendly staff
Cons:
Poor breakfast quality
Service issues
Room maintenance problems

Categories

Cleanliness
7.95
Several comments about cleanliness suggest some issues, though generally clean.
Service
8.95
Mixed feelings about service quality; some positive notes from staff friendliness.
Location
9.45
Convenient location with nearby amenities, though access can be challenging due to construction.
Room Quality
7.95
Room quality mentioned positively, but some complaints about bed comfort and maintenance issues.
Amenities
7.45
Limited breakfast options and several missing items negatively impacted the ratings.
Value for Money
8.45
Good value perceived generally, though some dissatisfaction with breakfast and service requires consideration.
Food and Beverage
6.95
Negative feedback noted about food quality and breakfast offerings.
Overall Experience
8.45
Overall experience mixed, with both positive and negative comments, leading to a generally favorable impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:42

Property Description

Newly Renovated Rooms and New Management

The Roanoke Best Western Inn offers newly renovated rooms equipped with free Wi-Fi and a 32-inch flat-screen cable TV. Enjoy a cup of coffee from the provided coffee maker while working at the convenient desk.

Convenient Amenities

Take advantage of the business center, gym with TVs, and outdoor pool during your stay. Start your day with a hot breakfast and utilize the laundry facilities for added convenience.

Nearby Attractions

Located just minutes from the Texas Motor Speedway and a short drive from Dallas/Fort Worth International Airport, our hotel is also close to Hawaiian Falls Waterpark and Fort Worth Convention Center. Book your stay at Best Western Roanoke Inn & Suites for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 426 reviews
Cleanliness: 7.95
Service: 8.95
Location: 9.45
Room Quality: 7.95
Amenities: 7.45
Value for Money: 8.45
Food and Beverage: 6.95
Overall Experience: 8.45
A
Arroyo picado family_with_children cr
9
2026-08-27 via Nuitee
R
Randy couple us
8
2026-07-19 via Nuitee
O
Oscar extended_group us
3
Cons:

The room had visible trash on the ground, there was hair in the bed and shower, and food debris in the sink. Literally stay anywhere else, we spent the night because it was late and we only needed to sleep for a couple of hours.

2026-07-16 via Nuitee
M
Metodi solo_traveller bg
6
2026-07-12 via Nuitee
L
Lisa family_with_children us
8
2026-07-11 via Nuitee
J
Jonathan couple us
7
Good quick stay place
Pros:

Good quick access to i35

2026-07-06 via Nuitee
B
Billue solo_traveller us
10
2026-07-03 via Nuitee
D
Daryl couple us
10
2026-06-21 via Nuitee
T
Timothy solo_traveller us
6
Pros:

Size of the spa tub

Cons:

Breakfast-the juices were watered down, the waffle mix was running and the waffles didn't turn out correctly, the fruit was over ripe and the "hot" food (eggs, sausage and hash browns) were not really that hot. They were barely warm and over cooked.

Pool hours are too short

2026-06-21 via Nuitee
T
Tracey couple us
7
Great location. Updated. Good breakfast facility. No large common area for gathering. Single bedroom had a great couch
Pros:

Convenient location to Trophy Club with a more reasonable price.

Cons:

Maintenance issues (fan in bath not working creating moisture stains on ceiling, dripping faucets in multiple rooms )

2026-06-19 via Nuitee
W
Walsh solo_traveller us
10
Pros:

Bed

Cons:

Na

2026-06-13 via Nuitee
E
Emerson couple br
8
2026-06-10 via Nuitee
S
Sajita solo_traveller us
9
2026-06-09 via Nuitee
B
Bonner solo_traveller us
10
Pros:

Yes it was OK

Cons:

That my prices changed for the room every day

2026-06-05 via Nuitee
K
Knight solo_traveller us
3
Didn't even meet a minimum standards over-priced
Pros:

The location, ot was quiet and felt away from the noise of the street.

Cons:

Well, fridge was not working but the staff was helpful and replaced the fridge. The tile on the tub was coming off. Floors were sticky. The jets to the "spa tub" wouldn't turn up at all so only got a very little rummble. The tissue box was not for having a box over it as it did not fit properly and just looked cheap.
Very disappointed as I have never experienced a problem at any other best western. It was disappointing. The breakfast was not very good, the coffee was terrible and we left to go get coffee because there was no coffee maker in the room. I was not pleased the over pricing. I will stop staying at best wrsterns and not use booking.com for anything. Thos room was way more than it was worth. We work hard for our and $444 for a weekend in that hotel was disappointing 😞 BTW the spa tub barley came on and you couldn't adjust the the jets they were stuck barley blowing so that was a total waste. The tile coming off it and I paid this for a quality stay and you fell short.
The breakfast is not bad in its offering to an extent. The waffle area was not very clean, they ran out of plates, orange juice and apple juice was super watered down. I was just disappointed and felt misled

2026-05-30 via Nuitee
I
Imad couple us
1
Pros:

N/A

Cons:

N/A

2026-05-20 via Nuitee
J
Jade solo_traveller us
5
It was okay for a quick stay but definitely not worth the money.
Pros:

The breakfast was okay, very quiet hotel, staff attempted to be accommodating.

Cons:

I booked a king bedroom with a couch that turns into a bed for four people. I was not provided with stuff for the second bed I had to go ask and the first set that was provided to me had hair all over it so I know it was not clean. My bathtub also did not have a stopper in it, And after contacting the front desk for one they did not have one, so I was unable to take a bath after driving for hours. The pool was un functional and it's definitely in season. They had it locked and unclean.

2026-05-18 via Nuitee
A
Amanda family_with_children us
10
2026-05-08 via Nuitee
J
John solo_traveller us
10
A nice decent hotel, especially if you like to swim and catch a movie later.
Pros:

Nice rooms, very clean, comfortable bed, has a fridge and microwave. A nice closet to hang your clothes. There’s cameras around the inside of the hotel. They have lights next to each side of the bed. It has a beautiful pool and a place to chill outside. There’s things to do nearby, places to eat and a very nice movie theater just down the hill.

Cons:

The stairs, although carpeted, make it feel a little wonky, thankfully, they have an elevator. Not enough parking spots closer to the rooms.

2026-05-05 via Nuitee
M
Marlene Bynum solo_traveller us
10
Pros:

The location near the race track. The breakfast was good as well. Room was very clean and comfortable 👌

2026-05-05 via Nuitee