Quality Inn & Suites Robbinsville

Hotels
•
Quality Inn
8.2 (372 reviews)
111 Rodney Orr Bypass , Robbinsville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Cons:
Breakfast options limited
Room quality concerns
High prices for rooms

Categories

Cleanliness
8.06
Multiple mentions of cleanliness, but some issues reported such as bugs and room quality concerns.
Service
9.33
Positive comments about the helpfulness of the staff, particularly at the front desk.
Location
9.07
Good location mentioned in several reviews, convenient access to local attractions.
Room Quality
8.02
Concerns raised about room size and comfort issues, affecting overall satisfaction.
Amenities
8.55
Some complaints about breakfast options, but adequate parking and general facilities mentioned.
Value for Money
7.01
Several reviews noted that prices were too high for the quality of rooms and services.
Food and Beverage
7.06
Multiple complaints about breakfast variety and quality, suggesting room for improvement.
Overall Experience
8.53
Despite some issues, many reviewers had a pleasant experience and found the stay satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:53

Property Description

Welcome to Quality Inn & Suites, a charming hotel nestled in Robbinsville, offering a perfect blend of comfort and convenience for your stay.

Modern Amenities: Stay connected with our complimentary high-speed WiFi available throughout the property, ensuring you can easily catch up on work or connect with loved ones during your visit.

Exceptional Service: Our 24-hour front desk is always ready to assist you, whether you need local recommendations, additional amenities, or any other requests to make your stay more enjoyable.

Convenient Location: Situated near popular destinations like Cherokee, Bryson City, and Townsend, Quality Inn & Suites provides easy access to explore the beauty and attractions of the area. Book now for a memorable stay at Quality Inn & Suites.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 372 reviews
Cleanliness: 8.06
Service: 9.33
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 7.01
Food and Beverage: 7.06
Overall Experience: 8.53
M
Michael • solo_traveller • us
10
2026-04-30 • via Nuitee
S
Susan • couple • us
10
Repeat customer and pleased with the service and facilities once again.
Pros:

Clean and convenient location

Cons:

Nothing

2026-04-16 • via Nuitee
J
Jessica • couple • us
5
Would not stay here again.
Pros:

Price

Cons:

Pant pealing off the bathroom walls. Bed was hard and uncomfortable, the sheets felt like plastic, you could hear everything through the walls. The breakfast had o only one option for diabetics (hard boiled egg…)

2026-04-04 • via Nuitee
C
Christopher • couple • us
5
Very basic
Pros:

Location.

Cons:

HVAC was loud in the room and it was very small. Old and tired property

2026-03-28 • via Nuitee
G
Grimm • family_with_children • us
7
2026-03-26 • via Nuitee
K
Kelli • couple • us
8
We enjoyed our stay because of the things we did the hotel was nice but a little pricy in my opinion
Pros:

Location

Cons:

Pricy for a man pace that didn’t even have usb plugs in the room

2026-03-23 • via Nuitee
B
Bradley • solo_traveller • us
9
Pros:

Everything about the hotel was just fine. The only problem was I had used the Booking.com website to book the first night literally last minute. When I got to the front desk they didn't have my reservation. While this was a pain I don't believe it was the hotel's fault and they worked greatly with me and Booking customer service to get me in a room. The next night the front desk gave me some ibuprofen to help me deal with my sore knees after a lot of hiking.

Cons:

The trouble with Booking causing extended time to get in my room. Again I don't think it was the hotel at fault.

2026-03-17 • via Nuitee
A
Annette • family_with_children • us
7
Pros:

Decent location to the Tail of the Dragon

Cons:

Very small room. Possible mold on ceiling in shower.

2026-03-03 • via Nuitee
B
Ben • couple • us
8
2026-02-14 • via Nuitee
G
Gena • extended_group • us
9
Very good.
Pros:

I really liked the breakfast area and lounge area. Our group could meet and hang out. And how friendly front desk staff is. Zada was amazing.

Cons:

Don't know.

2026-01-20 • via Nuitee
D
Douglas • couple • us
9
2026-01-20 • via Nuitee
H
Harold • couple • us
4
the bed was terrible
Pros:

bare minimum

2026-01-19 • via Nuitee
E
Edward • couple • us
8
2026-01-19 • via Nuitee
S
Susan • couple • us
8
A little pricey for how small the room was.it was decent They allow pets so there was that slight animal smell.not awf
Pros:

Easy to check in and out of. Good location in a small own. Close to grocery stores and cute restaurants

Cons:

Breakfast was rough. Waffle maker didn’t work. Boiled eggs wouldn’t peel Coffee was weak

2026-01-19 • via Nuitee
P
Page • extended_group • us
10
A really nice hotel!
Pros:

Friendliness of the staff, the beds were amazing, the room was perfectly clean and breakfast was great!

Cons:

everything was great!

2026-01-19 • via Nuitee
R
Russell • extended_group • us
10
It was a nice little place to stay and exactly what we needed
Pros:

I thought it was a very nice clean and cozy room

Cons:

I really can’t think of anything

2026-01-19 • via Nuitee
J
John • family_with_children • us
1
No hot water hotel
Pros:

It was clean and ved sleeping good

Cons:

You could not take a shower no hot water at all. The next morning still no hot water felt nasty when leaving.

2026-01-18 • via Nuitee
G
Garcia • family_with_children • us
9
2026-01-15 • via Nuitee
S
Sean • couple • us
4
Didn't have high expectations to begin with, but I do expect a bug free room.
Pros:

Location

Cons:

There were ants in our room coming through the window and were all over our bags when we were getting ready to pack up to leave. I told the person at the desk and they didn't seem to care.

2026-01-15 • via Nuitee
J
James D • extended_group • us
4
Two years ago it was great, but now is disappointing
Pros:

Breakfast was VERY disappointing
Location is great. Our first room was poor- door wouldn’t close properly, tv didn’t work.
Staff moved across the hall to a new room, where the tv worked, but no hot water. I won’t go back

Cons:

Hot water in the shower
A real breakfast with scrambled eggs and sausage like all other hotels offer

2026-01-06 • via Nuitee