Quality Inn & Suites Robbinsville

Hotels
•
Quality Inn
7.5 (392 reviews)
111 Rodney Orr Bypass , Robbinsville , US
+1 828-479-6772

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions)
Convenient/great location for trips and motorcycle riding
Many guests noted rooms and property were clean
Quiet and comfortable rooms for several guests
Accommodating front desk (late checkout, same room for extra nights)
Ample parking and building in good repair
Cons:
Beds hard as rocks / poor pillows (repeated)
Breakfast poor / limited warm options / not diabetic-friendly
Some rooms small
Fitness room limited (only treadmill and one other machine)
Occasional mold or strong room odor reported
Perceived overpriced by some guests
Bathroom door hardware issue reported (dragging door)

Categories

Cleanliness
8.5
Multiple reviewers explicitly call the property "very clean" and note rooms and common areas were clean and comfortable; a few isolated reports of mold on a ceiling and a room odor temper the otherwise strong cleanliness reports.
Service
9.5
Service is consistently praised: staff described as friendly, extremely nice, very helpful, accommodating (including late checkout and holding the same room for extra nights). High score reflects repeated positive mentions across reviews.
Location
9.5
Location is repeatedly noted as very good and convenient for trip destinations and motorcycle riding; several guests called it perfect for their needs, supporting a strongly positive location score.
Room Quality
5
Mixed-to-negative comments: several guests reported hard beds and poor pillows, some rooms described as small, one report of bathroom door hardware dragging, and isolated mold/odor issues. A few guests found rooms comfortable and roomy, but recurring bed/size issues lower this score.
Amenities
7.5
Amenities are mixed: parking and basic comforts are good (handy for motorcycles), but fitness facilities are minimal (treadmill + one machine), no hot tub for some guests, and limited warm breakfast options. Score reflects adequate basic amenities with some gaps.
Value for Money
8
Value perceptions are mixed: some guests appreciated the price or convenience, while others explicitly called the property overpriced or a bit high. Score leans slightly positive to reflect the mix and to balance the overall rating given frequent positive service/location comments.
Food and Beverage
4
Frequently criticized: multiple guests reported poor breakfast quality (too many carbs/sugars, lack of protein, limited warm options beyond waffle maker), and one guest called the breakfast poor for diabetics. A small number of positive mentions do not offset repeated complaints.
Overall Experience
8
Overall stays are generally positive: quiet, comfortable, roomy for some, with several guests stating they would return. Strong service and location drive a solid overall experience despite issues with beds, breakfast, and some room defects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Welcome to Quality Inn & Suites, a charming hotel nestled in Robbinsville, offering a perfect blend of comfort and convenience for your stay.

Modern Amenities: Stay connected with our complimentary high-speed WiFi available throughout the property, ensuring you can easily catch up on work or connect with loved ones during your visit.

Exceptional Service: Our 24-hour front desk is always ready to assist you, whether you need local recommendations, additional amenities, or any other requests to make your stay more enjoyable.

Convenient Location: Situated near popular destinations like Cherokee, Bryson City, and Townsend, Quality Inn & Suites provides easy access to explore the beauty and attractions of the area. Book now for a memorable stay at Quality Inn & Suites.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

7.5
Based on 392 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 4
Overall Experience: 8
S
Scott • couple • us
8
The hotel was exactly what we were looking for.
Pros:

Location was great - very close to GSM.

Cons:

Breakfast.

2026-11-03 • via Nuitee
P
Pablo • couple • us
8
2026-11-03 • via Nuitee
S
Sandra • couple • us
1
2026-10-29 • via Nuitee
J
Jeff • couple • us
10
2026-10-29 • via Nuitee
D
Dr Evo • family_with_children • us
10
2026-10-28 • via Nuitee
K
Kelly • family_with_children • us
5
Pros:

Staff was friendly

Cons:

Bed was horrible! Hard as a rock

2026-10-26 • via Nuitee
P
Phillip • extended_group • us
10
2026-10-26 • via Nuitee
S
Sherri • solo_traveller • us
10
2026-10-25 • via Nuitee
J
Joe • extended_group • us
8
good price clean breakfast terrible
Pros:

convenient to our trip destinations

Cons:

breakfast was poor

2026-10-25 • via Nuitee
T
Trevor Or Kristin • extended_group • us
10
Overpriced but nice
Pros:

Accommodating for late checkout

Cons:

Price

2026-10-25 • via Nuitee
S
Sachs • couple • us
10
Very nice stay. It was quiet, comfortable and roomy. Nice place to stay.
Pros:

Breakfast good. Location very good.

Cons:

Fruit

2026-10-24 • via Nuitee
B
Bettina • family_with_children • us
10
2026-10-24 • via Nuitee
R
Romer • extended_group • us
10
2026-10-23 • via Nuitee
M
Manuela • solo_traveller • us
8
2026-10-22 • via Nuitee
M
Martin • couple • us
8
Great stay at a new place I have never been before.
Pros:

Staff was great and really helpful.

Cons:

Thought price was a little high in my opinon. Room was also small.

2026-10-20 • via Nuitee
J
John • couple • us
8
2026-10-19 • via Nuitee
A
Anita • extended_group • us
6
The stay was fine
Pros:

The lady that checked us in was extremely nice and wanted our stay to be very pleasant she was Friendly and helpful.

Cons:

The breakfast was too many carbs and sugars. There were not enough proteins available. It was a poor diet for a diabetic.

2026-10-16 • via Nuitee
T
Tom • family_with_children • us
8
I would return!
Pros:

Location is great.
Building is in good repair.
Front end staff are great!

Cons:

Room was quite small.
Bathroom door strike hardware was gutted, door drags across the laminate floor.
Nothing bad at all.

2026-10-15 • via Nuitee
D
Don • solo_traveller • us
8
2026-10-12 • via Nuitee
C
Colin • solo_traveller • us
10
Great and comfortable
Pros:

Everything was clean and comfortable. The staff was great.i stayed 2 extra days and they worked it for me to use the same room
Great staff to work with.will use it next time in town.

Cons:

I had no complaints.

2026-10-07 • via Nuitee