Holiday Inn Express Hotel & Suites Murray by IHG

Hotels
•
Holiday Inn Express
9.3 (312 reviews)
1504 North 12th Street , Murray , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
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Review Highlights

Pros:
Clean
Friendly staff
Convenient location
Great breakfast
Cons:
Needs updated amenities
Odd smells reported
Minor issues with equipment

Categories

Cleanliness
8.96
Several reviews mention cleanliness, though there are minor complaints about odd smells.
Service
9.93
Many reviews highlight the friendliness and helpfulness of the staff.
Location
9.47
Multiple reviews appreciated the convenient location.
Room Quality
8.92
Rooms received positive feedback, but there were mentions of equipment issues.
Amenities
8.45
Mixed feedback on amenities; noted issues with the pool and TV.
Value for Money
9.41
Guests felt they received good value, especially for the quality of breakfast.
Food and Beverage
9.46
Breakfast was repeatedly praised as exceptional.
Overall Experience
9.83
Overall stays were positively portrayed with a few minor complaints, leading to a satisfying experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:26

Property Description

Indulge in Comfort and Convenience

Luxurious Accommodations: Enjoy spacious rooms with a flat-screen TV, coffee maker, and work desk at Holiday Inn Express Hotel & Suites Murray.

Delightful Amenities: Take a dip in the indoor pool, work out at the fitness center, and savor a delicious breakfast with omelets and cinnamon rolls.

Prime Location: Situated just 1.5 km from Murray State University, our hotel is the perfect choice for both leisure and business travelers.

Book your stay at Holiday Inn Express Hotel & Suites Murray now for a memorable and relaxing experience!

Important information:

Security deposit: There will be a 10% incidentals preauthorization the day of arrival.
Guest living within a sixty mile radius will have an additional credit card authorization of $200.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PAH

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.3
Based on 312 reviews
Cleanliness: 8.96
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 9.46
Overall Experience: 9.83
W
Witness • couple • us
8
Pros:

The property was clean, good location, and the staff were very kind.

2026-04-15 • via Nuitee
• family_with_children • us
9
2026-04-13 • via Nuitee
M
Mary • couple • us
9
Pros:

The breakfast was delicious and hot! Rooms were clean and well stocked with supplies. Tje staff was very nice and welcoming.

2026-04-08 • via Nuitee
D
David • couple • us
10
2026-04-03 • via Nuitee
S
Stafford • family_with_children • us
8
2026-03-30 • via Nuitee
P
Phyllis • couple • us
9
Great
Pros:

Location is perfect. Staff is very friendly.

Cons:

It is a great place to stay - although for a bit pricey for a small town middle of the week - the hotel was not sold out.

2026-03-28 • via Nuitee
P
PERM-BR • family_with_children • br
10
We had a very comfortable and pleasant stay with my wife and son.
Pros:

We had a wonderful 10-day stay. The breakfast was excellent, very complete, with a great variety of options. The staff were exceptional: attentive, friendly, and always helpful. I highly recommend this hotel.

2026-03-26 • via Nuitee
B
Bessie • couple • us
9
Pros:

If you go through booking.com just keep in mind if you choose a “standard room” you get whatever they have open… I didnt know this upon booking and had a King room for 3 adults. The staff was wonderful and called someone who had 2 queens booked that was traveling alone and ask if he would switch, which he did! Thank you Joe, whoever you are for agreeing to switch rooms!

Cons:

It was my in laws staying, mother in law said it could have been a tad cleaner but the beds were comfortable and the linens were clean and that mattered most!

2026-03-24 • via Nuitee
A
Amy • extended_group • us
10
2026-03-23 • via Nuitee
R
Raegen • family_with_children • us
3
Pros:

The fact that it had a pool.

Cons:

They didn’t have all fees included in pricing. Charged me an extra $200 just because I’m from Murray. States it’s on their official website but it should be on any site they have for booking.

2026-03-09 • via Nuitee
M
Morris • family_with_children • ca
10
Pros:

Très propre et bien situé

2026-01-23 • via Nuitee
A
Amber • family_with_children • us
10
Great stay!
Pros:

It was very clean and the staff was so nice!

Cons:

N/a

2026-01-20 • via Nuitee
A
Amber • family_with_children • us
10
Great experience! Comfy beds, friendly staff, good hot breakfast!
Pros:

The beds are super comfy.

Cons:

N/a

2026-01-19 • via Nuitee
O
Odilver • extended_group • us
10
2026-01-19 • via Nuitee
N
Nicholas • family_with_children • us
2
Cons:

They stoled cash out my fiancé purse. I wasn't very happy she upset and we will not be back again.

2026-01-19 • via Nuitee
C
Carol • extended_group • us
9
2026-01-19 • via Nuitee
K
Kenneth • couple • us
10
wonderful experience.
Pros:

Breakfast was very good. Unlike other hotels we have stayed it was exceptional!!!

Cons:

we enjoyed everything about this stay. The room was very comfortable. I do wish the pool was heated though.

2026-01-19 • via Nuitee
D
Don • couple • us
9
2026-01-19 • via Nuitee
M
Melissa • extended_group • us
10
Wonderful stay! Nice beds, nice breakfast, nice pool, friendly staff! We will be back
Pros:

Breakfast was great!

2026-01-19 • via Nuitee
J
Janice • solo_traveller • us
9
Very relaxing
Pros:

Convenient and clean

Cons:

Nothing wrong

2026-01-19 • via Nuitee