Comfort Inn & Suites Morganton South

Hotels
•
Comfort
7.8 (203 reviews)
1273 Burkemont Avenue , Morganton , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Family rooms
Pets allowed

Review Highlights

Pros:
Friendly/helpful staff
Good/very good location
Clean rooms reported by several guests
Comfortable beds/hot water
Generally good value for price
Some guests praised breakfast selection
Cons:
Worn/stained carpets and dated interiors
Toilet/faucet and other maintenance issues (loose fixtures, rocking toilet)
Inconsistent/poor breakfast for some
Unreliable Wi‑Fi reported
Noise from hallway/door gaps and occasional barking dog
Accessibility concerns — handicap room too small

Categories

Cleanliness
6.8
Mixed reports — several guests praised clean rooms, but multiple mentions of stained/worn carpet, musty odor and an instance of dirty clothing found in a room indicate below-average consistency.
Service
9
Generally strong — many comments about friendly/helpful staff, front desk praised, manager refunded a complaint; isolated notes of indifferent service but overall staff positivity is prominent.
Location
9.4
Consistently praised — multiple reviewers note very good/ convenient location and proximity to destinations, making location a clear strength.
Room Quality
6.6
Several quality issues reported — rocking/shifted toilets, loose faucets, worn/shredding chairs, uncomfortable pillows and dated interiors point to rooms feeling shabby for some guests.
Amenities
7.2
Mixed — Wi‑Fi reliability issues and inconsistent breakfast quality were mentioned, though basic amenities (breakfast, hot water) were present for many guests.
Value for Money
8.4
Generally perceived as good value — multiple reviewers explicitly call it good value or adequate for the price despite some condition problems.
Food and Beverage
7.2
Inconsistent breakfast experience — some guests enjoyed a good selection and fresh items, while others called the continental breakfast subpar or 'sucked.'
Overall Experience
7.8
Mixed overall — strong location and service lift many stays, but cleanliness and room condition issues (and occasional Wi‑Fi/breakfast problems) lead to a middling aggregated experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Location
Located in Morganton, North Carolina, the Comfort Inn & Suites is just 38 km away from the Hickory Convention Center, making it an ideal choice for business travelers and event attendees.

Modern Amenities
With a 24-hour front desk and complimentary WiFi accessible in all areas, guests can enjoy convenience and connectivity throughout their stay at the hotel.

Easy Airport Access
For travelers, the Asheville Regional Airport is conveniently situated only 99 km from the hotel, ensuring a smooth transition to and from your destination.

Book your stay at Comfort Inn & Suites now for a seamless blend of comfort and functionality during your visit to Morganton.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

7.8
Based on 203 reviews
Cleanliness: 6.8
Service: 9
Location: 9.4
Room Quality: 6.6
Amenities: 7.2
Value for Money: 8.4
Food and Beverage: 7.2
Overall Experience: 7.8
L
Lucila • couple • us
7
2026-11-06 • via Nuitee
J
john • couple • gb
10
road trip
Pros:

Bigger than expected , very pleasant surprise on opening the room door the place was very clean and compared to many hotels twice the size with 2 king sized beds very pleased with the room comes with handy mini kitchen with microwave fridge and sink , loads of storage this would be a great choice for an extended period sadly i was their only 1 night would like to have stayed longer . Good breakfast .Good shower .parking lot was well lit and clean no debris or mess easily located and easy access to major roads but quiet , eating options are close by .No scam charge for "damage deposits" a new and increasing collective punishment being used by hotels , rather than deal with problems caused by individuals . Would liked to have stayed longer and would happily recommend

Cons:

nothing very pleased with the hotel and service

2026-11-04 • via Nuitee
N
Nazworth • couple • us
10
2026-11-04 • via Nuitee
D
Debbie • couple • us
7
Pros:

Property is fine

Cons:

No hot water in my bathroom shower

2026-11-02 • via Nuitee
S
Sandra • family_with_children • us
10
Everything was very nice and very comfortable. Would go there again.
2026-11-01 • via Nuitee
D
Donna • couple • us
8
Pros:

Room was nice and clean. Breakfast was excellent. Staff was very friendly and helpful.

Cons:

Toilet rocked when you sat on it.

2026-10-29 • via Nuitee
K
keck • couple • us
6
Cons:

Handicap room to small, very difficult to get into bathroom with wheelchair. Chairs to small.

2026-10-27 • via Nuitee
B
Becker • family_with_children • us
4
The manager heard my complaints and refunded $75. No one was rude but not super friendly or helpful at any point of int
Pros:

The lobby seemed pretty clean. Great location

Cons:

Dirty men’s boxers on the floor of room. Sink faucet loose. Pillows uncomfortable. Noise from hallway was loud-likely because the door is not sealed well-there’s gaps allowing a lot of light too. Breakfast ended at 9, which was not stated, nor posted anywhere-I assumed 10am, and that was the primary reason for choosing this hotel.

2026-10-26 • via Nuitee
K
Kent • couple • us
8
Pros:

Clean, friendly, good location

Cons:

Breakfast sucked

2026-10-26 • via Nuitee
F
Florian • solo_traveller • de
7
Pros:

Für eine Nacht in Ordnung, aber nichts besonderes und nichts zum Wohlfühlen.

Cons:

Es ist sehr in die Jahre gekommen. Uralter Teppich, überall ein bisschen muffiger Geruch und alles eher stiefmütterlich behandelt. Am meisten hat mich die aggressive Klimaanlage (wie aber überall in USA) genervt. Du kannst nicht schlafen oder Kopfschmerzen sind garantiert.

2026-10-24 • via Nuitee
R
Richard • couple • de
9
2026-10-20 • via Nuitee
M
Mary Kay • family_with_children • us
4
I would not come back or recommend this hotel to anyone.
Pros:

I liked the bed and pillows. There was plenty of hot water.

Cons:

The room needed updating. The carpet was very worn. The desk chair material was completely shredding.
The faucet in the tub and on the sink were very loose. Just all around shabby looking.

2026-10-20 • via Nuitee
G
Gary • couple • us
9
Pros:

Clean and friendly

Cons:

Tub shower hard for seniors

2026-10-17 • via Nuitee
D
Doug • solo_traveller • us
9
2026-10-12 • via Nuitee
L
Leah • couple • us
7
Adequate
Pros:

Front desk staff was great!

Cons:

Continental breakfast could've stayed elsewhere! It was subpar at best...

2026-10-11 • via Nuitee
B
Brian • couple • us
8
2026-10-08 • via Nuitee
S
Spadafora • extended_group • us
9
Generally a very good value for the quality of the room, breakfast, location.
Pros:

Breakfast was fine - good selection of items and fresh oj, milk, coffee. Location of hotel is very good.

Cons:

Bathroom shower/tub could use another handrail to prevent slips/falls.

2026-10-07 • via Nuitee
A
Anthony • couple • us
8
It was good just air conditioning didn’t seem to cool off the room until way over in the morning
2026-09-06 • via Nuitee
D
Dean • solo_traveller • us
7
Pros:

The staff was wonderful

Cons:

There were several stains on the carpet in the room. Made it feel dirty but things were clean. I didn't want to walk around barefoot

2026-09-02 • via Nuitee
B
beda • extended_group • cl
8
2026-08-14 • via Nuitee