Hilton Garden Inn Cincinnati/Sharonville

Hotels
•
Hilton Garden Inn
8.2 (285 reviews)
11149 Dowlin Drive , Sharonville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Decent breakfast
Cons:
Musty smell in rooms
Chipped paint
Non-free breakfast
Ripped furniture

Categories

Cleanliness
7.45
The rooms had a musty smell, and there were cleanliness concerns such as hair in the tub and stains on the wall.
Service
9.45
Most guests found the staff to be friendly and accommodating.
Location
8.45
Location described as okay, with a police presence noted.
Room Quality
7.45
Multiple complaints regarding room condition like chipped paint and ripped furniture.
Amenities
8.45
Basic amenities available, but some dissatisfaction with the quality of bathroom products.
Value for Money
8.45
Guests found breakfast fees surprising and not in line with other hotels.
Food and Beverage
7.45
The breakfast was decent but not free, and there were complaints about food quality.
Overall Experience
8.45
Mixed, with several features appreciated but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:59

Property Description

Modern Amenities and Facilities
Located in a charming suburb of Cincinnati, the Hilton Garden Inn Cincinnati/Sharonville offers a range of modern amenities and facilities to ensure a comfortable stay. From free high-speed internet access to in-room microwaves and refrigerators, guests can enjoy convenience and comfort during their visit.

Proximity to Major Corporations and Attractions
Conveniently situated off Interstate 75, this hotel is just a short drive away from major corporations like General Electric and Ford Motor Company. Additionally, guests can easily explore popular area attractions such as Paul Brown Stadium, home to the Bengals, and Kings Island theme park, making it an ideal choice for both business and leisure travelers.

On-Site Dining and Convenience
Guests can indulge in delicious meals at the on-site Great American Grill restaurant or grab a quick snack from the convenience store. Whether you're in town for work or play, the Hilton Garden Inn Cincinnati/Sharonville ensures a pleasant stay with its thoughtful amenities and convenient location.

Book your stay now at the Hilton Garden Inn Cincinnati/Sharonville and experience comfort and convenience during your visit.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAY

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 285 reviews
Cleanliness: 7.45
Service: 9.45
Location: 8.45
Room Quality: 7.45
Amenities: 8.45
Value for Money: 8.45
Food and Beverage: 7.45
Overall Experience: 8.45
S
Sheryl • solo_traveller • us
10
The front desk was great, the breakfast was good, and facility was clean.
Pros:

I have NOT received my bill which I not happy with. I should have received my bill as I checked out or emailed to me.

Cons:

So far, everything is fine, but I have not received my statement.

2026-01-20 • via Nuitee
E
Erica • family_with_children • us
5
2026-01-20 • via Nuitee
M
MAY • family_with_children • us
7
2025-12-30 • via Nuitee
B
Black • family_with_children • us
9
Pros:

Room

Cons:

Nothing

2025-12-21 • via Nuitee
B
Black • family_with_children • us
9
Pros:

Great place

Cons:

N/A

2025-12-15 • via Nuitee
V
Violet • couple • us
1
2025-11-17 • via Nuitee
H
Helton • couple • us
8
It was food decent stay
Cons:

They need to pay attention to the little things in the room like chipped paint on the wall hiding behind a chair top of the ceiling is flaking and the couch in the room was ripped on top.

2025-11-16 • via Nuitee
D
Dan • couple • us
7
2025-11-06 • via Nuitee
K
Kafui • couple • us
7
Location is ok clean
Pros:

The room was clean and the breakfast was okay

Cons:

The bottle of body wash was empty when we get there and I had to ask the front desk lady to get some. There was no refill of toilet paper.
There were some small stains on the wall in the room and hair on the counter by the TV.
The sausages for the breakfast buffet were burnt. The price of the breakfast buffet on booking.com is different than the actual price at the hotel.

2025-10-27 • via Nuitee
R
Rigoberto • solo_traveller • us
1
Pros:

Nothing

Cons:

Bed bugs had rashes for weeks

2025-10-21 • via Nuitee
K
Karen • couple • us
8
Disappointed that the breakfast was not free!
Pros:

It was clean well decorated

Cons:

The only part I didn't like was the breakfast buffet was not free. It is the same as any other hotel and most if not all are complimentary. I was shocked that yours was not. Just across the parking lot at TRU my room was 20.00 less and my breakfast was free! We stayed there last week.

2025-10-20 • via Nuitee
S
Shatonda • couple • us
4
Pros:

Breakfast cooking staff was nice

Cons:

I was charged for a Pet Fee and I don’t own a pet, scared of pets, and allergic.

Also I was bit by a spider. I killed a couple in bathroom.

2025-10-20 • via Nuitee
J
JAMES • family_with_children
10
Pros:

Yes

2025-10-06 • via Nuitee
W
wayne
10
weekend getaway
Pros:

The room was great clean and had all the stuff we needed mini fridge for left overs from dinner it was quiet at night whichbis a big deal. the only issue i had was it was the worst pillows i have ever had they sucked so bad. also the guide button on the remote didnt work so i had to keep flipping channels till i found the right college football game.

2025-09-19 • via Nuitee
N
Nichole
6
Pros:

Staff was friendly enough. Cost of breakfast was a shock as well as the subpar bathroom products.

2025-09-14 • via Nuitee
S
Shawn
10
Pros:

It was nica and quiet. Everything was clean and the service was spot on

2025-08-31 • via Nuitee
M
Mariagrazia
6
Pros:

Rooms had a strange musty smell, even after switching the problem remained

2025-08-06 • via Nuitee
F
Fortune • solo_traveller • us
10
2025-08-06 • via Nuitee
S
Sarah
6
Pros:

Overall was a room and roof over my head for one night. I do not know much about the area of the hotel but there was a police car setting outside of the hotel side entrance when i arrived. I did wake up a couple times through the night with others stomping up the stairs and loud thuds frequently from the room above me. In the bathroom the toilet paper holder was broken and the bathtub was dirty with the previous guest hair still in the tub. The bathtub drain was very slow.

2025-08-03 • via Nuitee
C
Cole • couple • us
10
2025-07-24 • via Nuitee