Hampton Inn & Suites Buffalo/Downtown

Hotels
•
Hampton Inn
8.8 (700 reviews)
220 Delaware Avenue , Buffalo , US
+1 716-855-2223

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Exceptional service
Good breakfast options
Cons:
Issues with room reservations
Noisy environment
High pricing

Categories

Cleanliness
8.81
The rooms are very clean, but some guests noted cleanliness issues with bedding and amenities.
Service
9.28
Exceptional service noted, especially from front desk staff; very accommodating and helpful.
Location
9.12
Great location with easy access to restaurants and public transport.
Room Quality
8.27
Rooms were clean and nice, but some reports of not receiving reserved rooms and needing to upgrade.
Amenities
8.8
Facilities like the pool and gym were appreciated, but some guests had issues with noise and breakfast options.
Value for Money
8.26
Some guests felt that the pricing was high for the quality, especially with limited amenities in the room.
Food and Beverage
8.81
Breakfast included with lots of options; however, some guests expected more cooked options.
Overall Experience
9.08
Overall positive stay with special mentions of staff hospitality and room condition.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:39

Property Description

Convenient Location
Located just 15.5 km from Walden Galleria and near Buffalo State College, our hotel is the perfect base to explore Buffalo's attractions.

Comfortable Amenities
Indulge in our deluxe hot breakfast buffet, take a dip in the indoor pool, or stay active in the fitness centre. Find convenience in our on-site store for snacks and souvenirs.

Explore Buffalo
Discover the city's financial, leisure, and cultural hotspots nearby, such as KeyBank Center and the Buffalo Museum of Science. Enjoy a scenic waterfront walk or a relaxing boat cruise down the Niagara River.

Book your stay at Hampton Inn and Suites Buffalo/Downtown for a memorable Buffalo experience!

Important information:

Guests under the age of 18 are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUF

Location

Guest Reviews

8.8
Based on 700 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.12
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 9.08
Y
Yaiza • couple • us
9
2026-10-22 • via Nuitee
A
Aurora • couple • us
10
Pros:

The stay itself was awesome. Hotel was very clean, rooms were beautiful and comfortable.

Cons:

When we checked in we did not actually go to our room because we were late to an event. We had a bit of a scare while checking in because they couldn't find the reservation due to my last name having an apostrophe. I did mention "I do have an apostrophe in my name, some systems don't like it i don't know if that matters" but the staff either did not hear me or did not listen. They finally found it after calling over 2 additional staff members, I was sweating 🤣. Anyways, not their fault, some systems are touchy. I work front desk myself so I know how difficult that job is!! When we returned to the hotel at night, we asked the staff what room we were in because we lost the card they gave us with our room number written on it. The girl wrote it down and said "theres the elevator". We mis-read what she wrote down. It looked like she wrote "124" and were searching for a non-existent room. We asked her what room we were in again and then she told us "...there are no rooms on the first floor. You are on the 4th floor, 421". We finally found our room and everything was fine but that was a little frustrating. What made things a little worse... we were staying in room 421. We found the original card and written on the original given to us at check-in was 407... so we were just confused by everything. The TV in our room said "Welcome Aurora" so I knew we were in the correct room. Anyways, overall our stay was great minus those hiccups. We would 100% recommend this hotel to family/friends and we would stay here again.

2026-10-22 • via Nuitee
K
Kristen • couple • us
10
Pros:

Great location
Clean , friendly staff

2026-10-20 • via Nuitee
R
Rashawnda • couple • us
8
We will return once the chair lift is properly working.
Pros:

Location. Cleanliness. Space of the room

Cons:

That the accessible chair into the hot tub wasn’t working properly. My disabled daughter couldn’t get into the water. I called ahead of time and was told twice that it was working.

2026-10-10 • via Nuitee
M
monica • solo_traveller • it
7
2026-10-09 • via Nuitee
N
Nicola Claudio • family_with_children • it
8
Ottima struttura
Pros:

Albergo comodo, con ampio parcheggio sorvegliato, pulito e con staff gentile. La camera era ampia, la posizione è comoda perchè in centro a Buffalo. Facile da raggiungere ed ottimo punto d'appoggio per chi vuole visitare le cascate del Niagara come nel nostro caso.

Cons:

Siamo stati nel weekend quando gli uffici sono chiusi e nei dintorni non c'era troppa gente in giro e si possono incrociare purtroppo dei senzatetto o persone con problemi. Ad ogni modo la sorveglianza presente sempre all'interno del perimetro dell'albergo garantisce la sicurezza necessaria.

2026-09-17 • via Nuitee
A
Anat • family_with_children • il
8
Pros:

ארוחת בוקר נחמדה - אין יותר מדי אפשרויות ללא גלוטן,
בריכה וג'קוזי כיפיים מאוד.

Cons:

מיקום לא להיט, ומבאס שהיה צריך להוסיף תשלום על חניה.

2026-09-16 • via Nuitee
J
Jay • solo_traveller • us
10
2026-09-08 • via Nuitee
G
Gianluca • family_with_children • it
8
2026-09-07 • via Nuitee
L
lus • couple • us
10
2026-09-04 • via Nuitee
W
Werner • solo_traveller • de
10
Pros:

Kostenlose Parkplätze direkt am Hotel. Tolles Frühstück - Personal sehr freundlich - Zimmer ordentlich groß
Pool und Whirpool ordentliche Größe

Cons:

----

2026-09-02 • via Nuitee
S
Susan • family_with_children • us
10
Best hotel stay ever!!!
Pros:

They allowed us to check in 2 hours early which was extremely helpful. After we checked out, they held our baggage for 2 additional hours until we went to the bus station. We were so appreciative of all of this.

Cons:

Everything was wonderful 😊

2026-08-30 • via Nuitee
D
Dominique • family_with_children • us
6
We made it thru the night.
Pros:

The staff, the location.

Cons:

The bathrooms are dated. Mildew/mold in multiple bathrooms that I checked. Bathrooms should always be very clean but this was a maintenance issue. The bathrooms caulking was peeling and there was black mildew on multiple places. I asked for another room which staff quickly agreed to but I had to check multiple rooms in order to find a bathroom with the least amount. For the cost of a night I don’t feel I should have to feel uncomfortable using the shower. The price adjustment was not offered to me either

2026-08-29 • via Nuitee
H
Hongbin • couple • cn
8
Pros:

房间宽敞

Cons:

位置一般

2026-08-26 • via Nuitee
C
Carmelo • couple • us
10
2026-08-20 • via Nuitee
D
Debbie • family_with_children • ca
10
2026-08-19 • via Nuitee
N
Nazipa • family_with_children • kz
10
2026-08-18 • via Nuitee
A
amy • extended_group • us
10
2026-08-16 • via Nuitee
L
LEA ANN TALBOT • solo_traveller • us
10
Comfortable, clean stay
Pros:

The facilities were clean. The key card helps gain access to rooms, elevator, and also the doors after 8PM; I appreciated the security. The beds and pillows were comfy. The water pressure was great. The breakfast area had many seating options. Uber services made getting to Terminal B a breeze. The greeting on the TV screen was a nice welcoming touch.

Cons:

No complaints

2026-08-15 • via Nuitee
M
Matthew • couple • ca
8
Great with one small blip, i would go back
Pros:

Staff was friendly, great location, parking was easy and breakfast was awesome

Cons:

They did have to change our room from the original 1 bedroom king to a 2 bedroom queen without our permission

2026-08-14 • via Nuitee