Hampton Inn & Suites Buffalo/Downtown

Hotels
Hampton Inn
8.8 (671 reviews)
220 Delaware Avenue , Buffalo , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Exceptional service
Good breakfast options
Cons:
Issues with room reservations
Noisy environment
High pricing

Categories

Cleanliness
8.81
The rooms are very clean, but some guests noted cleanliness issues with bedding and amenities.
Service
9.28
Exceptional service noted, especially from front desk staff; very accommodating and helpful.
Location
9.12
Great location with easy access to restaurants and public transport.
Room Quality
8.27
Rooms were clean and nice, but some reports of not receiving reserved rooms and needing to upgrade.
Amenities
8.8
Facilities like the pool and gym were appreciated, but some guests had issues with noise and breakfast options.
Value for Money
8.26
Some guests felt that the pricing was high for the quality, especially with limited amenities in the room.
Food and Beverage
8.81
Breakfast included with lots of options; however, some guests expected more cooked options.
Overall Experience
9.08
Overall positive stay with special mentions of staff hospitality and room condition.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:39

Property Description

Convenient Location
Located just 15.5 km from Walden Galleria and near Buffalo State College, our hotel is the perfect base to explore Buffalo's attractions.

Comfortable Amenities
Indulge in our deluxe hot breakfast buffet, take a dip in the indoor pool, or stay active in the fitness centre. Find convenience in our on-site store for snacks and souvenirs.

Explore Buffalo
Discover the city's financial, leisure, and cultural hotspots nearby, such as KeyBank Center and the Buffalo Museum of Science. Enjoy a scenic waterfront walk or a relaxing boat cruise down the Niagara River.

Book your stay at Hampton Inn and Suites Buffalo/Downtown for a memorable Buffalo experience!

Important information:

Guests under the age of 18 are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Guest Reviews

8.8
Based on 671 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.12
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 9.08
F
Frank solo_traveller us
9
2026-07-09 via Nuitee
B
Bob solo_traveller us
10
2026-07-09 via Nuitee
P
Paula family_with_children us
8
2026-07-09 via Nuitee
A
Arnab family_with_children us
10
2026-07-06 via Nuitee
P
Paige solo_traveller us
8
Great value, clean and cozy
Pros:

Kind staff, nice facilities, cozy and clean room, yummy continental breakfast

Cons:

Request for pillows at 7pm went unanswered until 1230am (when we were already asleep), hotel was likely very packed that weekend so there were no towels available after using the pool, no extras for room/shower

2026-07-06 via Nuitee
T
Tomicka solo_traveller us
10
Pros:

I loved everything about it will come again..

2026-07-06 via Nuitee
D
dawn couple us
10
Pros:

Clean great location

Cons:

Being charged 20 dollars to park our car if you are a guest parking should be free

2026-07-06 via Nuitee
J
Jesse solo_traveller us
7
Pros:

Hospitality, cleanliness, breakfast options, proximity to attractions.

Cons:

Noise below our room and outside of our windows. Crashing sounds from below. Racing vehicles on the street. Both throughout the late night and wee morning hours. Didn't sleep well due to the noises, not the accommodations.

2026-06-28 via Nuitee
A
Amy extended_group us
8
2026-06-27 via Nuitee
M
Moises family_with_children us
10
Good
2026-06-19 via Nuitee
C
Carmelo couple us
10
2026-06-18 via Nuitee
W
William solo_traveller us
10
Pros:

It was great 👍

Cons:

Nothing

2026-06-16 via Nuitee
O
orlandosH3679YX Couples
10
Very comfortable and friendly
Pros:

Amazing hospitality by your employe Breyonna .She is very friendly and helpful and truly represents Hampton Inn &Suites Downtown . Definitely will return in the future.

2026-06-15 via Tripadvisor
T
Tamirat couple ca
7
I had a wonderful stay and would happily return in the future.
Pros:

“Overall, I enjoyed the breakfast. However, the boiled eggs were too cold, which made them hard to peel.”

2026-06-15 via Nuitee
1
145frederickc Couples
10
Andrew
Pros:

We went for a concert and came back late and needed couple extra pillows .Andrew was great brought 2 up to our room and also gave us 2 waters .

2026-06-12 via Tripadvisor
M
Mark couple us
9
Pros:

Very secure being downtown. Very helpful and courteous staff.

Cons:

Water pressure wasn’t very good for shower.

2026-06-12 via Nuitee
R
Roseann solo_traveller us
10
Pros:

Location and friendly staff

2026-06-04 via Nuitee
M
MATT couple us
5
Extremely overpriced. $765 for 2 nights.
Cons:

Located in area where it gets extremely loud at night until early hours in the morning.

Towels were not replaced daily.

2026-05-28 via Nuitee
R
robmT1275FO Business
10
memorable
Pros:

location is great for downtown eats and entertainment. Sauna is perfect for tossin' in a patio chair and feeling like a king without a queen.
Front desk staff are super-helpful. Jorelisse sets up a perfect stay with her helpful suggestions of things to do in Buffalo and handles my numerous issues with patience and expertise.
You Rock!

2026-05-27 via Tripadvisor
J
johngT3407TY Business
10
Great Experience!
Pros:

Jorelisse working the front desk was a pleasure to deal with and made the stay a great experience!

2026-05-27 via Tripadvisor