Hampton Inn & Suites Buffalo/Downtown

Hotels
•
Hampton Inn
8.8 (605 reviews)
220 Delaware Avenue , Buffalo , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Exceptional service
Good breakfast options
Cons:
Issues with room reservations
Noisy environment
High pricing

Categories

Cleanliness
8.81
The rooms are very clean, but some guests noted cleanliness issues with bedding and amenities.
Service
9.28
Exceptional service noted, especially from front desk staff; very accommodating and helpful.
Location
9.12
Great location with easy access to restaurants and public transport.
Room Quality
8.27
Rooms were clean and nice, but some reports of not receiving reserved rooms and needing to upgrade.
Amenities
8.8
Facilities like the pool and gym were appreciated, but some guests had issues with noise and breakfast options.
Value for Money
8.26
Some guests felt that the pricing was high for the quality, especially with limited amenities in the room.
Food and Beverage
8.81
Breakfast included with lots of options; however, some guests expected more cooked options.
Overall Experience
9.08
Overall positive stay with special mentions of staff hospitality and room condition.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:39

Property Description

Convenient Location
Located just 15.5 km from Walden Galleria and near Buffalo State College, our hotel is the perfect base to explore Buffalo's attractions.

Comfortable Amenities
Indulge in our deluxe hot breakfast buffet, take a dip in the indoor pool, or stay active in the fitness centre. Find convenience in our on-site store for snacks and souvenirs.

Explore Buffalo
Discover the city's financial, leisure, and cultural hotspots nearby, such as KeyBank Center and the Buffalo Museum of Science. Enjoy a scenic waterfront walk or a relaxing boat cruise down the Niagara River.

Book your stay at Hampton Inn and Suites Buffalo/Downtown for a memorable Buffalo experience!

Important information:

Guests under 21 years old are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Guest Reviews

8.8
Based on 605 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.12
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 9.08
D
Debajyoti • extended_group • sg
9
Comfortable stay in a family friendly hotel
Pros:

Lovely location. The front office staff were very friendly. The rooms are large and the beds so very comfortable. The breakfast is ok

Cons:

Nil

2026-03-27 • via Nuitee
T
Thierry • couple • us
10
Séjour parfait
Pros:

Emplacement idéal personnel charmant et attentionné

2026-03-25 • via Nuitee
M
Me-Shelly • couple • us
8
2026-03-24 • via Nuitee
M
Matthew • solo_traveller • us
10
A great stay!
Pros:

Staff was very friendly and helpful

Cons:

The subway sandwich shop at the location had a very strong smell. But I don’t like subway.

2026-03-23 • via Nuitee
L
Lieb • extended_group • us
9
2026-03-22 • via Nuitee
T
teeb945 • Solo travel
10
March madness
Pros:

Jorelisse was very helpful during my stay , took care of all my needs and made sure my time was great .

2026-03-21 • via Tripadvisor
C
chadkU1483IM • Business
10
Great Customer service
Pros:

Jore Lisse went above with her attention to Customer service. A true asset and great front line representative for Hampton Inn

2026-03-20 • via Tripadvisor
K
kbE7540TT • Couples
10
Great experience
Pros:

Great experience. Staff was super friendly and helpful . Everything was clean and we got an upgrade just by chance. Would definitely stay again.

2026-03-14 • via Tripadvisor
S
swanderer97 • Solo travel
10
thoughtful, welcoming friendly front desk
Pros:

I was traveling solo, and Jorelisse at the front desk greeted me with a warmth and friendliness that I immediately felt welcome. While chatting, she asked if I liked architecture and recommended I visit the Darwin Martin House. I wasn’t sure at first because of the weather but I’m glad I went it was amazing. She also suggested Frankie Primes, which was wonderful for dinner. It was clear she genuinely enjoys helping guests. The only minor issue was not being able to control the heating in my room, but it didn’t take away from an otherwise excellent stay. Will return.

2026-03-10 • via Tripadvisor
W
W242ERkellyp • Family
10
Great stay!
Pros:

The hotel was clean and the staff were friendly!

2026-03-09 • via Tripadvisor
T
thomashL6452DQ • Friends getaway
10
Another great Hilton experience
Pros:

Jorelisse at the front desk took care of us from start to finish, helping us with our reservation and then being a welcoming and helpful presence during our visit.

2026-03-09 • via Tripadvisor
C
C2273VWstephanier • Business
10
Great Stay, Great Location, Great Staff
Pros:

Experience was great. Came for business, close to downtown. Able to catch a Sabres game and go to some great restaurants. Staff was super helpful and accommodating, as well as friendly. Jorelisse offered to help me print something out I needed for a meeting. Great experience!

2026-03-08 • via Tripadvisor
E
Eric • couple • us
9
Had a great time will be coming back to stay
Pros:

Staff were extremely helpful and kind

Cons:

No additional garbage can in the bathroom

2026-03-08 • via Nuitee
L
Lexy • couple • us
8
2026-03-07 • via Nuitee
T
Tammie • couple • us
8
Pros:

Everything was great and the staff was very helpful

Cons:

Not being able to control the climate in the room

2026-03-07 • via Nuitee
C
Chiquita • family_with_children • us
10
It was fantastic
Pros:

Everything

Cons:

N/A

2026-02-28 • via Nuitee
T
Tumiel • extended_group • us
9
2026-02-24 • via Nuitee
5
553chrystalm • Business
8
Great Hotel and Great Staff
Pros:

Hubby and I were on a business/couples trip since it was Valentine's Day and President's Day weekend. The front desk staff was friendly, helpful and professional. Our room was a King suite with a fireplace. Very Nice room with a large bathroom with a jacuzzi. The room was spacious and comfortable. The only negatives were the pillows, which were too soft and the bath towels we had were stained. Two things that can easily be fixed. We actually contacted the GM (Davy) and he was very accommodating and had new towels brought to our room. The location is downtown next to the Embassy Suites. There is a Starbucks across the street as well as another coffee spot, and a neighborhood bar, I think its called Sidelines Bar. Also, in walking distance is a great Italian restaurant with a great happy hour.

2026-02-18 • via Tripadvisor
A
Alina • family_with_children • us
9
Will stay here again!
Pros:

Great staff, very clean, convenient location, close to public transport, large rooms, indoor pool and spa, breakfast options.

Cons:

The fireplace broke on the first night, which was a bummer but the staff worked hard on getting it fixed

2026-01-29 • via Nuitee
M
Marvin • solo_traveller • us
9
2026-01-28 • via Nuitee