Massimi City Garden

Hotels
8.9 (2201 reviews)
9 Largo Vincenzo Ambrosio , Rome , it

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Unfriendly reception
Noise from cleaning staff

Categories

Cleanliness
8.48
Some guests reported issues with noise from cleaning staff and room cleanliness concerns.
Service
8.95
While many reviews appreciated the staff's helpfulness, a few guests experienced unfriendly service.
Location
8.99
Many reviews mentioned the convenience of the location with good transport accessibility.
Room Quality
8.44
Some guests found the room comfortable, but there were complaints about the extra bed quality.
Amenities
9.47
Guests enjoyed various amenities like the bar and shuttle service to public transport.
Value for Money
9.43
Several reviews felt they received good value for their stay, especially considering the location.
Food and Beverage
8.48
Breakfast was generally enjoyed, but there were mentions that it could be improved.
Overall Experience
8.95
Despite some issues, the overall experience was positive based on guest feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:31

Property Description

Set in Rome, 3.1 km from Vatican Museums, Massimi City Garden offers a garden, private parking, a restaurant, and a bar. This 4-star hotel offers a 24-hour front desk, concierge service, and free WiFi. Enjoy air-conditioned rooms with modern amenities, including a desk, safety deposit box, and flat-screen TV.

Luxurious Accommodation: Indulge in comfortable rooms equipped with a kettle, private bathroom, and more.
Delicious Dining Options: Start your day with a scrumptious buffet breakfast offering vegetarian and gluten-free options.
Family-Friendly Amenities: Let your little ones have a blast at the children's playground.

Book now and experience a memorable stay at Massimi City Garden in Rome.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Location

Guest Reviews

8.9
Based on 2201 reviews
Cleanliness: 8.48
Service: 8.95
Location: 8.99
Room Quality: 8.44
Amenities: 9.47
Value for Money: 9.43
Food and Beverage: 8.48
Overall Experience: 8.95
E
ely couple us
10
Pros:

Comodidad y cercanía de transporte público.

2025-10-18 via Nuitee
P
Paulo family_with_children pt
10
O encanto da eterna cidade de Roma é agora um feliz memória nossa . Grazie mille Itália!
Pros:

Hotel remodelado muito limpo e acolhedor. Staff super simpático, muito prestáveis a dar informações e tem serviço de transporte para o centro. Bom pequeno almoço. Adorámos!

Cons:

Nada a apontar.

2025-10-18 via Nuitee
L
Lavinia solo_traveller it
8
2025-10-18 via Nuitee
couple je
10
2025-10-18 via Nuitee
K
KONSTANTINOS family_with_children ch
10
2025-10-17 via Nuitee
K
Krystyna solo_traveller pl
10
Pros:

Staff, clean and comfortable stay, bar, restaurant, breakfast and shuttle to metro station Cipro from the hotel.

2025-10-17 via Nuitee
I
Iwona family_with_children pl
10
Hotel jest absolutnie w porządku, a pobyt przebiegł bezproblemowo i zgodnie z oczekiwaniami.
Pros:

Hotel super ,miła obsługa ,pyszne śniadanie ,pokoje były codziennie sprzątane.

2025-10-17 via Nuitee
E
Emil couple ro
6
2025-10-17 via Nuitee
G
Giuseppe family_with_children it
9
2025-10-16 via Nuitee
G
Grazia solo_traveller it
9
2025-10-16 via Nuitee
R
Ralf Kirchner family_with_children de
9
2025-10-15 via Nuitee
בוקייה extended_group il
7
2025-10-15 via Nuitee
R
Raymond couple lb
10
2025-10-14 via Nuitee
R
Renata couple hr
1
Disaster
Cons:

I do not recommend a room for 3 people because the third person sleeps on an extra bed which is a one star level. Uncomfortable, unstable, poor quality. The reception is very unfriendly, there is no word of welcome, there is no one to ask you if you are tired, he just said, give me your documents and asked for money for an extra bed because I did not know how to update the reservation. We made the bed ourselves because the receptionist said that the maid had left and that his job was not to make the bed. We were two families. We could not help but be amazed at how rude it was. When we told him that the room smelled, he said it did not matter because we were only staying for one night.

2025-10-12 via Nuitee
4
40renataz Couples
2
Terribly
Pros:

I do not recommend a room for 3 people because the third person sleeps on an extra bed which is a one star level. Uncomfortable, unstable, poor quality. The reception is very unfriendly, there is no word of welcome, there is no one to ask you if you are tired, he just said, give me your documents and asked for money for an extra bed because I did not know how to update the reservation. We made the bed ourselves because the receptionist said that the maid had left and that his job was not to make the bed. We were two families. We could not help but be amazed at how rude it was. When we told him that the room smelled, he said it did not matter because we were only staying for one night.

2025-10-11 via Tripadvisor
M
Mark David solo_traveller us
10
Excellent place and valu superior staff. Lovely all in all. Highly recommended.
Pros:

The staff was terrific. The rooms are good sized and clean. A very nice breakfast everyday. I had to leave early this morning and they called me a cab and even packed me a to go breakfast bag. Pretty gardens as well

Cons:

Nothing

2025-10-11 via Nuitee
P
Paola family_with_children kr
10
2025-10-11 via Nuitee
S
Sondre solo_traveller no
3
Cons:

The hotel has a decent standard and a good location, but my stay was affected by several issues. The cleaning staff were very noisy early in the morning, and the walls are thin, so the sound carries easily between rooms. In addition, one of my jackets went missing from the room, and I have reason to believe it was taken by the cleaning staff. This is unacceptable, and I hope the hotel takes the matter seriously and investigates it properly.

2025-10-11 via Nuitee
M
Moreno solo_traveller it
10
2025-10-09 via Nuitee
C
Cosimo solo_traveller it
10
2025-10-08 via Nuitee