Hotel Cleopatra Palace

Hotels
•
Hoteles & Resort EXPO
8.7 (3467 reviews)
Avenida de las Américas, s/n , Arona , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Rooms not soundproof
Some amenities overpriced

Categories

Cleanliness
8.34
Some issues mentioned with room cleanliness, overall hotel was clean but specific aspects needed improvement.
Service
9.31
The staff were super friendly and attentive throughout the stay.
Location
9.35
Excellent location, right next to the beach and many restaurants and shops.
Room Quality
7.8
Rooms were noted to be very basic and fairly dated, with noise issues.
Amenities
8.83
General satisfaction with amenities, though some noted specific issues such as overpriced food.
Value for Money
8.29
Value perceived as lower due to some overpriced amenities.
Food and Beverage
8.84
Breakfast received praise, though some found lunch to be overpriced.
Overall Experience
8.81
Enjoyable experience overall, marred slightly by some room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:39

Property Description

Luxurious Accommodations
Hotel Cleopatra offers elegantly designed rooms with marble bathrooms, balconies, and modern amenities like free Wi-Fi and satellite TV.

Premium Dining Options
Indulge in a culinary experience at the various restaurants and snack bars within the hotel, offering a range of cuisines from natural juices and salads to hearty sports bar fare.

Resort-style Amenities
Enjoy the outdoor pool, spa, and sun terrace surrounded by Roman columns and statues. As part of the Mare Nostrum Resort, guests also have access to sports facilities and a children's play area.

Experience luxury and comfort at Hotel Cleopatra – your perfect getaway in Tenerife.

Important information:

The total amount of the stay will be charged at check-in.

The published Half Board rates for stays on the 24th December include a mandatory fee for the gala dinner held on that evening.

The published rates for stays on the 31st December include a mandatory fee for the gala dinner held on that evening.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance

INDIVIDUAL RESERVATION UP TO 9 ROOMS: The hotel reserves the right to reject or apply Special conditions and additional supplements to all those reservations consisting of 9 or more rooms, directly contacting the final Guest or through the Provider. Additionally, if the hotel detects that different Reservations represent a Group, due to common characteristics and a similarity between them, the aforementioned restrictions may also be applied. If the Guest or the Provider does not accept the conditions of the hotel, it may reject the reservations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 3467 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 8.81
J
Juarez • couple • es
10
super
Pros:

La piscina y diseño general del hotel es maravilloso. los trabajadores todos, super amables y alegres me encato el trato recibido en general. la comida muy rica y la ubicacion inigualable, por un lado la playa y por el otro un lugar de fiestas y paseo super genial

2026-05-09 • via Nuitee
A
André • solo_traveller • pt
10
Pros:

Tudo perfeito

2026-05-09 • via Nuitee
D
Dano • couple • gb
10
Pros:

Minden ojan mint az álomban gyönyörű,szép jó bőséges reggeli tiszta szobák ágynemű , es meg sorolhatnám, aki teheti menyen el nem bánja meg .

2026-05-09 • via Nuitee
S
sigurdur • couple • is
9
2026-05-08 • via Nuitee
K
Katarzyna • solo_traveller • xx
8
Pros:

The breakfasts were very good with a wide selection of food. The swimming pool was great. The rooms were clean, spacious, and very comfortable.

Cons:

Small car parking

2026-05-08 • via Nuitee
L
Luis Reyes • couple • es
9
2026-05-08 • via Nuitee
J
Jessica • couple • it
9
Pros:

Ottima

Cons:

Le camere un po' datate

2026-05-07 • via Nuitee
N
Nicholas • couple • gb
10
Staff very nice hotel so clean location perfect
Pros:

Nice and clean

Cons:

Every think

2026-05-07 • via Nuitee
S
Svitlana • couple • ua
7
2026-05-07 • via Nuitee
S
Sylva • solo_traveller • cz
8
Pros:

Výborné snídaně, bazén a pohoda. U snídaně hrála krásně klavírista, moc milé

Cons:

Vedle pokoje byla nějaká strojovna, která byla v noci velmi hlučná

2026-05-06 • via Nuitee
M
michael • family_with_children • ie
9
Great Hotel in an excellent location.
Pros:

Location excellent , Breakfast very good, Rooms were nice very clean would prefer an independent shower cubicle Would definitely return .

Cons:

As above the shower in the bath there was good pressure in the water in fairness .
Everything else was good

2026-05-05 • via Nuitee
P
Pablo • solo_traveller • es
10
2026-05-05 • via Nuitee
K
Kacper • solo_traveller • gb
10
2026-05-04 • via Nuitee
M
MARIA ANGELES • couple • es
8
Tranquilidad y descanso.
Pros:

Personal.Tranquilidad. Comodidad cama.

Cons:

Muebles un poco viejos. Ducha medio rota.

2026-05-04 • via Nuitee
I
iitidal • solo_traveller • ma
10
Pleasure
Pros:

Everything

Cons:

Nothing

2026-05-04 • via Nuitee
M
Michele • couple • co
9
Hotel confortevole e molto curato. Relax.
Cons:

Mancanza di un bollitore in camera. Frigobar vuoto.

2026-05-03 • via Nuitee
A
Andrea • couple • gb
8
Lovely one night stay in a beautiful hotel.
Pros:

Beautiful hotel. Very clean, lovely decor, particularly in the public areas. Evening music in the bar area was lovely, very relaxing. Drink prices were very reasonable.

Cons:

The room decor felt a little dated but very clean and good facilities. The breakfast was plentiful but lacking a little in quality due to it being a buffet.

2026-05-03 • via Nuitee
M
Marina viera • family_with_children • es
9
Relax
Pros:

Excelente

Cons:

Nada

2026-05-03 • via Nuitee
A
Andrea • solo_traveller • it
7
Pros:

Ottima colazione, e bella posizione fronte oceano

2026-05-03 • via Nuitee
B
Bruno • solo_traveller • ch
9
2026-05-02 • via Nuitee