Hotel Cleopatra Palace

Hotels
•
Hoteles & Resort EXPO
8.7 (3259 reviews)
Avenida de las Américas, s/n , Arona , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Rooms not soundproof
Some amenities overpriced

Categories

Cleanliness
8.34
Some issues mentioned with room cleanliness, overall hotel was clean but specific aspects needed improvement.
Service
9.31
The staff were super friendly and attentive throughout the stay.
Location
9.35
Excellent location, right next to the beach and many restaurants and shops.
Room Quality
7.8
Rooms were noted to be very basic and fairly dated, with noise issues.
Amenities
8.83
General satisfaction with amenities, though some noted specific issues such as overpriced food.
Value for Money
8.29
Value perceived as lower due to some overpriced amenities.
Food and Beverage
8.84
Breakfast received praise, though some found lunch to be overpriced.
Overall Experience
8.81
Enjoyable experience overall, marred slightly by some room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:39

Property Description

Luxurious Accommodations
Hotel Cleopatra offers elegantly designed rooms with marble bathrooms, balconies, and modern amenities like free Wi-Fi and satellite TV.

Premium Dining Options
Indulge in a culinary experience at the various restaurants and snack bars within the hotel, offering a range of cuisines from natural juices and salads to hearty sports bar fare.

Resort-style Amenities
Enjoy the outdoor pool, spa, and sun terrace surrounded by Roman columns and statues. As part of the Mare Nostrum Resort, guests also have access to sports facilities and a children's play area.

Experience luxury and comfort at Hotel Cleopatra – your perfect getaway in Tenerife.

Important information:

The total amount of the stay will be charged at check-in.

The published Half Board rates for stays on the 24th December include a mandatory fee for the gala dinner held on that evening.

The published rates for stays on the 31st December include a mandatory fee for the gala dinner held on that evening.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance

INDIVIDUAL RESERVATION UP TO 9 ROOMS: The hotel reserves the right to reject or apply Special conditions and additional supplements to all those reservations consisting of 9 or more rooms, directly contacting the final Guest or through the Provider. Additionally, if the hotel detects that different Reservations represent a Group, due to common characteristics and a similarity between them, the aforementioned restrictions may also be applied. If the Guest or the Provider does not accept the conditions of the hotel, it may reject the reservations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 3259 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 8.81
K
Kim • couple • ie
7
2026-03-14 • via Nuitee
P
Pier Lorenzo • solo_traveller • ch
9
Tenerife Relax
Pros:

Posizione, gentilezza, piscina interna, eee, campo da tennis :-)...

Cons:

Il tempo non come il solito :-(...

2026-03-13 • via Nuitee
K
Krzysztof • couple • pl
10
2026-03-13 • via Nuitee
W
Walter • couple • ch
9
Pros:

Vor allem die Lage. Nähe dem Meer und der Hauptdtrasse.

Cons:

Nichts nennenswertes.

2026-03-12 • via Nuitee
N
Nuno • couple • pt
8
2026-03-12 • via Nuitee
T
Tinatin • couple • de
10
2026-03-12 • via Nuitee
E
Elmeri • couple • fi
10
2026-03-12 • via Nuitee
A
Aidan • couple • ie
10
2026-03-11 • via Nuitee
A
Anique • couple • nl
8
2026-03-11 • via Nuitee
C
Christer • extended_group • se
7
Bra läge centralt
Pros:

Bra läge närma stad och strand
Fint poolområde med gott om solstolar.

Cons:

Ganska tråkig poolbar.

2026-03-10 • via Nuitee
M
Mauro • extended_group • it
8
2026-03-09 • via Nuitee
G
Giséla • solo_traveller • fr
5
moyen
Pros:

Régler un supplément de E 60,-- pour le service du petit déjeuner en chambre c'est incompréhensible.

2026-03-09 • via Nuitee
L
Liddy • couple • ie
8
2026-03-09 • via Nuitee
D
Diane • couple • ch
9
Belle hôtel bien situé et service top
Pros:

L accueil, la grandeur de la chambre et du lit, la terrasse. Proche de la mer et de tout. Petit déjeuner extra et service 24/24.

Cons:

Nous avons pris une chambre avec terrasse et piscine avec donc un supplément mais la.piscine.e n était pas chauffée en fin février et nous n avons pas pu l utiliser. De même pour la piscine externe et le jacuzzi externe, ils.n etaient pas chauffés, dommage nous en avons pas profité.

2026-03-09 • via Nuitee
L
LISA • couple • it
10
Pros:

hANNO ANCHE ORGANIZZATO PER TUTTI GLI OSPITI LA FESTA CON CENONE DI FINE ANNO. E' STATO MOLTO BELLO!

2026-03-09 • via Nuitee
E
Emyr • solo_traveller • gb
8
Pros:

Love it

Cons:

Needs a face lift. Get on with ir

2026-03-09 • via Nuitee
F
Fabrizio • couple • ch
8
2026-03-08 • via Nuitee
A
Antonio • couple • es
9
Pros:

La atención del personal.

2026-03-07 • via Nuitee
Živilė • solo_traveller • lt
8
2026-03-07 • via Nuitee
S
Shirley • extended_group • gb
8
Had the best time.
Pros:

Central location, staff were lovely beautiful hotel.

Cons:

Not much of an atmosphere, breakfast buffet had a great selection but the hot food was not hot enough.

2026-03-07 • via Nuitee