Hotel Cleopatra Palace

Hotels
•
Hoteles & Resort EXPO
8.7 (3693 reviews)
Avenida de las Américas, s/n , Arona , es

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Rooms not soundproof
Some amenities overpriced

Categories

Cleanliness
8.34
Some issues mentioned with room cleanliness, overall hotel was clean but specific aspects needed improvement.
Service
9.31
The staff were super friendly and attentive throughout the stay.
Location
9.35
Excellent location, right next to the beach and many restaurants and shops.
Room Quality
7.8
Rooms were noted to be very basic and fairly dated, with noise issues.
Amenities
8.83
General satisfaction with amenities, though some noted specific issues such as overpriced food.
Value for Money
8.29
Value perceived as lower due to some overpriced amenities.
Food and Beverage
8.84
Breakfast received praise, though some found lunch to be overpriced.
Overall Experience
8.81
Enjoyable experience overall, marred slightly by some room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:39

Property Description

Luxurious Accommodations
Hotel Cleopatra offers elegantly designed rooms with marble bathrooms, balconies, and modern amenities like free Wi-Fi and satellite TV.

Premium Dining Options
Indulge in a culinary experience at the various restaurants and snack bars within the hotel, offering a range of cuisines from natural juices and salads to hearty sports bar fare.

Resort-style Amenities
Enjoy the outdoor pool, spa, and sun terrace surrounded by Roman columns and statues. As part of the Mare Nostrum Resort, guests also have access to sports facilities and a children's play area.

Experience luxury and comfort at Hotel Cleopatra – your perfect getaway in Tenerife.

Important information:

The total amount of the stay will be charged at check-in.

The published Half Board rates for stays on the 24th December include a mandatory fee for the gala dinner held on that evening.

The published rates for stays on the 31st December include a mandatory fee for the gala dinner held on that evening.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance

INDIVIDUAL RESERVATION UP TO 9 ROOMS: The hotel reserves the right to reject or apply Special conditions and additional supplements to all those reservations consisting of 9 or more rooms, directly contacting the final Guest or through the Provider. Additionally, if the hotel detects that different Reservations represent a Group, due to common characteristics and a similarity between them, the aforementioned restrictions may also be applied. If the Guest or the Provider does not accept the conditions of the hotel, it may reject the reservations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 3693 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 8.81
R
Rebecca • couple • gb
10
2026-07-12 • via Nuitee
K
Kim • solo_traveller • gb
10
Pros:

Stayed at Hotel Cleopatra many times. Staff are really friendly and helpful. Also very close to bar and restaurants. Will definitely be staying there again

Cons:

Nothing

2026-07-11 • via Nuitee
L
Laura • extended_group • ro
9
2026-07-10 • via Nuitee
S
Susanna • couple • ua
10
Чудовий готель, в який хочеться повернутися ще раз!!! Рекомендую всім !
Pros:

Чудовий готель! Відпочиваємо тут вдруге. Подобається все- прекрасне розташування, вічливий персонал, смачні та різноманітні страви на сніданок. Жили на четвертому поверсі в номері з басейном. Щоденне якісне прибирання.

Cons:

Все сподобалось.

2026-07-10 • via Nuitee
L
Lisa • couple • fr
10
Super
Pros:

La piscine privée sur le balcon un vrai régal, dommage que l’eau n’était pas plus chaude…

Très bon buffet petit déjeuner
Emplacement au top

Cons:

Rien

2026-07-10 • via Nuitee
T
Tania • solo_traveller • ie
10
2026-07-10 • via Nuitee
A
Anna • couple • gb
10
It’s a magnificent hotel and all the staff from Cleaning, kitchen, bar, reception and everyone make the stay wonderful.
Pros:

Everything. What’s not to like.

Cons:

Tiny niggle! Coffee in the morning but didn’t spoil our enjoyment.

2026-07-10 • via Nuitee
G
Gisella • family_with_children • it
7
Soggiorno Playa las Americas
Pros:

Centralissimo. Area Piscina . Acqua Gym ben condotto e pianista a colazione idea molto originale e piacevole.

Cons:

Pulizia, carenza informazioni su regole soggiorno e attività.

2026-07-10 • via Nuitee
M
Marguerite O Halloran • solo_traveller • ie
10
2026-07-10 • via Nuitee
E
Elena • solo_traveller • kz
8
2026-07-09 • via Nuitee
P
Petritoiu • couple • ch
10
2026-07-09 • via Nuitee
P
Pérez Medina • couple • es
8
2026-07-09 • via Nuitee
G
Gilles • solo_traveller • fr
10
2026-07-09 • via Nuitee
N
Noranne • extended_group • ie
8
Fabulous
Pros:

We had a lovely stay. Deffinetly will go back

2026-07-09 • via Nuitee
N
Natalia • solo_traveller • es
8
2026-07-07 • via Nuitee
C
Costel • couple • ro
10
Cea mai frumoasă vacanță! La Hotel Cleopatra Palace ❤️
Pros:

Totul la superlativ, la recepție când am făcut check-inul, ne-a așteptat cu zâmbetul pe față! Un avantaj foarte mare ca au 24/24 recepția, ceea ce este un plus, camera foarte curată, și foarte mare liniște, doamnele de serviciu foarte atente la curățenie, și micul dejun, pot spune ca a fost pe placul nostru, chiar dacă este același meniu, cu mici schimbări de mâncare, dar este foarte bun, și gustos! Vă mulțumim pentru sejur Cleopatra Palace, cu siguranță vom mai reveni!🏖️🤗🤗❤️

2026-07-07 • via Nuitee
L
Layla • couple • fr
7
2026-07-07 • via Nuitee
H
Hjördís • solo_traveller • is
9
2026-07-07 • via Nuitee
S
Saif Edine • couple • it
10
Pros:

Molto bella , secondo me e la struttura migliore dove soggiornare a tenerife

2026-07-07 • via Nuitee
O
Oleksii • couple • nl
10
2026-07-06 • via Nuitee