London Chigwell Prince Regent Hotel, BW Signature Collection

Hotels
Best Western
8.4 (190 reviews)
Manor Road, Chigwell, Woodford Green, England, IG8 8AE , Woodford Green , GB

Pets allowed

Facilities

Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Picnic area
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Heating issues
Security concerns with parking

Categories

Cleanliness
8.18
Clean and well-maintained.
Service
9.15
Staff were very helpful and attentive.
Location
8.69
Convenient location for events.
Room Quality
7.64
Room quality was decent but lacked heating.
Amenities
8.67
Good facilities, but some amenities could be improved.
Value for Money
7.63
Some guests felt it was not worth the price due to issues.
Food and Beverage
8.68
Food quality during breakfast and events was praised.
Overall Experience
8.55
Overall a very good experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:30

Property Description

Scenic Views and Top-notch Amenities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features include concierge services, wedding services, and a picnic area.
Delicious Dining and Relaxing Lounge
Grab a bite at the hotel's restaurant overlooking the garden or enjoy 24-hour room service. Don't forget to unwind with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Convenient Services and Comfortable Rooms
Experience express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self-parking is available. Each of the 62 guestrooms offers complimentary WiFi, private bathrooms with free toiletries, and daily housekeeping.
Experience luxury and comfort at London Chigwell Prince Regent Hotel, BW Signature Collection. Book your stay now for an unforgettable experience.

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 190 reviews
Cleanliness: 8.18
Service: 9.15
Location: 8.69
Room Quality: 7.64
Amenities: 8.67
Value for Money: 7.63
Food and Beverage: 8.68
Overall Experience: 8.55
A
Adam solo_traveller gb
4
2026-05-16 via Nuitee
A
Anna solo_traveller gb
7
2026-05-16 via Nuitee
H
Helen family_with_children gb
9
Super hotel. Thank you
Pros:

Great service for this stay. Staff were friendly and went out of their way to help with arrangements which was impressive when it was so busy with events. They really looked after our group.

Cons:

Room was a little cool at night and others were too hot apparently. But rooms were spotlessly clean so thank you.

2026-05-15 via Nuitee
R
Robyn couple gb
9
Nice, clean, very helpful staff.
Pros:

It was ideal for my cousins wedding reception and the church was just opposite

Cons:

I felt it’s somewhat steep

2026-05-14 via Nuitee
V
victoria solo_traveller gb
1
2026-05-10 via Nuitee
V
vicki couple gb
1
2026-05-10 via Nuitee
E
Elle_Linton extended_group gb
6
I made do.
Pros:

The location was perfect for me. The bathroom was nice. The room was huge. The room (suite) had air con.

Cons:

I booked a suite for 2 nights for the night before my wedding and the night of my wedding. The room was huge but had minimal natural light (one very small window in the whole room) which also means no views of the garden etc, had moths (I assume in the carpet) which I didn't want to take back home, and with other events / weddings was very noisy. Had people stomping, running, talking in the corridors from 5.30am!! The staff were nonchalant and made it clear that was because I booked through a third party. When you book direct parking is included but we are charged £10 per night. It doesn't make me wanna stay there again whether Bia a third party or direct to be honest.

2026-05-09 via Nuitee
H
Hilda couple gb
9
2026-05-09 via Nuitee
S
Samuel couple gb
8
Pleasant and comfortable
Pros:

Central location and spacious

Cons:

No direct lift to my floor

2026-05-09 via Nuitee
A
Alan solo_traveller gb
8
A great hotel providing a reasonable price for luxury quality
Pros:

The plug did not hold the water in the sink. When i tried to shave i had to keep the tap water running - this is a waste of water and needs attention. Breakfast was lovely; great choice and the buffet style was ideal after a heavy night of drinking and the long journey home.
The bed was so comfortable i slept really well.

Cons:

As mentioned above - the plug did not hold the water in the sink so i had to use a running tap to shave and therefore it wasted a lot of water. This needs attention.

2026-05-08 via Nuitee
E
Edridge solo_traveller gb
10
2026-05-08 via Nuitee
R
Rabia couple gb
10
2026-05-08 via Nuitee
D
Dusan extended_group sk
1
2026-05-07 via Nuitee
D
Debbie couple us
10
Pleasant addition to my holiday
Pros:

Breakfast was good but needed a little more variety. Staff was excellent!

Cons:

Nothing

2026-05-05 via Nuitee
E
Elliott couple gb
6
2026-05-05 via Nuitee
K
Kang couple gb
10
A hassle free comfortable affordable stay.
Pros:

Excellent staff and great room

2026-05-03 via Nuitee
M
Mckay solo_traveller gb
9
Pros:

Nice grounds, clean rooms, nice staff

Cons:

They asked me for payment before and after my stay, even though I paid in days in advance and therefore owed nothing. Felt a bit unprofessional and unnecessary for the customer

2026-05-03 via Nuitee
P
Poppy couple gb
7
Pros:

Big room, comfy bed

Cons:

Charge you to park on site, don’t. You can park right outside on the main road for free. Check in staff was rude and not welcoming. No plug for the bath so can only use the shower.

2026-05-01 via Nuitee
S
Sunny solo_traveller gb
10
2026-05-01 via Nuitee
G
Galyna couple gb
10
2026-04-29 via Nuitee