Hotel Zetta San Francisco

Hotels
8.6 (532 reviews)
55 5th Street , San Francisco , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Comfortable Rooms
Clean Facilities
Cons:
No early bar hours
Busy parking situation

Categories

Cleanliness
8.56
Multiple mentions of cleanliness and comfortable accommodations.
Service
9.03
Staff were frequently mentioned as friendly and helpful, especially Eloisa and Jazmin.
Location
8.77
Great location, close to subway and nearby attractions.
Room Quality
8.52
Rooms are described as comfortable and clean.
Amenities
8.45
Play area and lobby amenities are well-liked, but some wished for longer bar hours.
Value for Money
8.61
Guests found the experience worth the price they paid.
Food and Beverage
8.26
Limited comments on food, but some guests wished for earlier bar hours.
Overall Experience
8.63
Overall, guests expressed enjoyment and satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:21

Property Description

Luxurious Amenities
Hotel Zetta San Francisco offers a range of luxurious amenities to make your stay comfortable and enjoyable. From a 46-inch flat-screen smart TV to an Illy espresso coffee machine, each guest room is equipped with everything you need for a relaxing stay.

Dining Options
Indulge in delicious food options at the full-service bar, lounge area, and the on-site Cavalier Restaurant, offering UK-style brasserie cuisine. Whether you're looking for a quick bite or a sit-down meal, the hotel has you covered with a variety of dining choices.

Convenient Facilities
Stay active at the state-of-the-art fitness center, unwind in the games room, or take advantage of the concierge and laundry services for a hassle-free stay. With double-paned windows for peace and quiet, Hotel Zetta San Francisco ensures a comfortable and convenient experience for all guests.

Book your stay now at Hotel Zetta San Francisco for a luxurious and convenient hotel experience in the heart of Central San Francisco!

Important information:

Please note: When booking more than 5 rooms, this will be considered a group booking and a 7-day cancellation will be applied. If booking groups of 10 or more these need to be contracted directly through the hotel.

The Destination Fee includes:
- $10 mini-bar credit
- Bikes
- E-Scooters
- Board games
- Access to Nintendo Switch
- Access to a Laptop
- Access to picnic backpack, sunshade and blanket
- In-room coffee
- In-room connectivity for an unlimited number of devices
- Local and toll free phone calls - 24-hour gym accessGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Property Accessibility

Total Disability Score: 41
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Room Max Guests Number: 4
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 532 reviews
Cleanliness: 8.56
Service: 9.03
Location: 8.77
Room Quality: 8.52
Amenities: 8.45
Value for Money: 8.61
Food and Beverage: 8.26
Overall Experience: 8.63
R
Richard • solo_traveller • ch
7
2026-03-21 • via Nuitee
7
759fr_d_ricp • Business
10
Will come back
Pros:

Nice place, clean, calm, trendy interiors. Super welcoming team, kudos to Charms for being super helpful on the checkout!

2026-03-19 • via Tripadvisor
A
Ashton • couple • us
10
2026-03-19 • via Nuitee
A
Alexander • couple • us
10
Pros:

Fun games and amenities for guests. GREAT no stress parking option, especially for San Francisco.

2026-03-17 • via Nuitee
M
matthewpF5602SG • Business
8
Nice place!
Pros:

A nice boutique hotel with clean well appointed rooms and a cool bar area. Rico the manager was very accommodating and kindly stored my bag. Thanks.

2026-03-16 • via Tripadvisor
C
Casey • solo_traveller • us
10
2026-03-15 • via Nuitee
P
Peter • couple • au
10
Great place to stay in San Francisco
Pros:

Great location, nice rooms

2026-03-10 • via Nuitee
T
Trail00178415567 • NONE
10
Great stay!
Pros:

Great location with a very welcoming and helpful staff! Within walking distance of so many attractions and shopping options.

2026-03-08 • via Tripadvisor
N
N7366ZZandrewm • Couples
10
S and r lounge
Pros:

Geoff made me an excellent latte!

2026-03-02 • via Tripadvisor
M
marissacG3455JO • Couples
10
Great stay
Pros:

Great hotel for its price. Our room was nice and comfortable. Front desk Lyks was nice and helpful. And they serve good lattes at the grab and go breakfast.

2026-02-28 • via Tripadvisor
J
jamesmanalili • Solo travel • San Jose, California
10
Hotel passes the vibe check. Great staff, too!
Pros:

I’m a big fan of the Z Hotels in San Francisco, and Hotel Zetta absolutely lives up to the brand’s reputation. Every stay feels consistent, polished, and thoughtfully curated.

The front desk team truly sets the tone. I visit often, and Lyka consistently goes above and beyond to make each stay seamless. She is welcoming, attentive, and genuinely invested in making guests feel at home. That kind of personalized service makes a real difference and keeps me coming back.

Beyond the hospitality, the property itself delivers on style and comfort. The vibe is modern yet relaxed, the rooms are well appointed, and the overall experience feels elevated without being overdone. It strikes that perfect balance between boutique charm and professional execution.

If you’re looking for a dependable, stylish stay in San Francisco with a team that understands true hospitality, Hotel Zetta is a strong choice. I’ll definitely continue to make it my go to spot when I’m in town.

2026-02-27 • via Tripadvisor
H
H7388URvincenzop • Business
10
120
Pros:

I had a wonderful experience at Hotel Zetta. A big thanks to all Staff, I'm particular to Eloisa Chris, for her kind help and assistance. 🤗

2026-02-27 • via Tripadvisor
N
nickpS2750TL • Couples • Spokane Valley, Washington
10
Very kind and thoughtful staff
Pros:

Eloisa was very accommodating and helpful at hotel Zetta which made our trip amazing and very memorable! Highly reccomend hotel Zetta

2026-02-27 • via Tripadvisor
K
kelseymW3273VS • Solo travel
10
Very good stay
Pros:

Very good stay. Lyka made my stay amazing. She’s excellent and helpful.

2026-02-25 • via Tripadvisor
J
jocL1598MN • Family
6
Good
Pros:

The room was okay but the staff were friendly and helpful. And Geoff at at the lounge made wonderful coffee.

2026-02-25 • via Tripadvisor
6
644estellat • Family
10
Great cafe
Pros:

We live nearby and spend time at the cafe. Geoff provided great service and the coffee was amazing! I look forward to coming back soon!

2026-02-25 • via Tripadvisor
8
882oliveb • Solo travel
10
Stay experience and amenities
Pros:

Location is prime for my trip to Moscone. Very clean area. Valet only and is a bit pricey, but this is general pricing for the area and San Francisco. You are also near a lot of places to eat all within walking distance (at most 20 mins only). Best part is the availability of a full service coffee bar early in the morning in the lobby taken care by Geoff! Great coffee!

2026-02-25 • via Tripadvisor
T
Tracey • couple • us
9
Was in town for a class & delayed, location was convenient, hotel was bright, room clean & comfortable, & I
Pros:

Cute inside, & good coffee available early. The staff were v helpful & sweet, especially the barista

Cons:

My first room looked at a wall

2026-02-25 • via Nuitee
A
andrewmH4577JA • Business
8
Cool little hotel for someone who’s single or on a work trip
Pros:

The people are so nice and the hotel is clean with some cool stuff like a game room with pinball machines. The gym was small but mighty with a lot of good equipment.

2026-02-24 • via Tripadvisor
W
W8525BNjohnd • Business
10
Great place.
Pros:

Great hotel.
Geoff up front was great.

2026-02-24 • via Tripadvisor